Caer Gwent

Downview Road, Worthing BN11 4TA
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10 65 Reviews
  • Caer Gwent, Worthing
Caer Gwent is passionate about providing exceptional care, offering residents a forever home where they are surrounded by love and support.

Many carers at Caer Gwent, as well as the home’s management team, have been with them for more than 20 years.

The higher than average staffing levels mean they have more time to care, so they can focus on the small, meaningful details each day.

Fully inclusive, 24-hour professional nursing care offers peace of mind to residents and their families. Their team of registered nurses is on hand to provide clinical care whenever needed, whether day or night.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 61 Service Users

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Clare Feest (Manager)

Local Authority / Social Services

Admission Criteria

  • Self Funding
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (61)

Parking

  • Own car park

Caer Gwent Reviews (65)

10

Caer Gwent has a Review Score of 10 (9.955) out of 10, based on 15 reviews in the last 2 years.
Over all time Caer Gwent has 65 reviews.

Overall Experience
  • 58
  • 7
  • 0
  • 0
  • 0
Date Published
  • 65
  • 5
  • 7
  • 15
  • 50
Reviewer Connection to Caer Gwent
  • 26
  • 18
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from Philip S (Son of Resident) published on 28 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the service provided in looking after my father, his health, cleanliness, regular meal times, his room is clean and tidy. Much appreciated.
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Review from Susan B (Sister of Resident) published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally, good standard of care sometimes slow response when ringing for assistance. Clean towels not always supplied until requested meal portions too large despite repeated requests for a small helping. This is very off-putting for someone with a small appetite!
Reply from Samantha Philpott, Head of Communications and Marketing at Caer Gwent

Thank you for your review. Your comments are valued and we will ensure action is taken with regards the issues you have raised.

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Review from Peter C (Respite Resident) published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife and I have been married and together for 64 years. Having suffered a hip fracture, and an operation, I was sent from hospital to Caer Gwent for a months respite. My wife, who is suffering from Alzheimer's, had been taken here after my fall. It was a happy reunion for us.
Staff, nurses, carers
and all the other helpers made it possible for us to be together for several hours a day. Such kindness and care contributed mainly to my recovery.
I am home again now and visit my wife every day. Thank you everyone.
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Review from Bob S (Son of Resident) published on 25 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum had a serious stroke in November 2013 leaving her needing full-time nursing care. Following a spell in hospital, Mum was admitted to Caer Gwent in February 2014 with the excellent support of the Guild Care customer services team that worked very closely with the discharge team at the hospital
to manage the move in a timely way and minimised Mum's anxiety.
Since moving to her new home Mum has settled in well and enjoys her home-cooked meals in the delightful dining room and enjoys the daily entertainment especially when they have singers and musicians entertaining.
Mum also likes the animals that come to visit especially the donkey recently and the regular appearance on the magician's rabbit.
My sister and I visit on a weekly basis and always receive a warm welcome at the home at whatever time we pop in.
We're delighted with overall care Mum receives and would not hesitate in recommending the home to anyone looking for residential or nursing care in Worthing.
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Review from Shirley N (Sister of Resident) published on 7 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superb. Very friendly, spotlessly clean, good food, good carers. Entertainment very good.
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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Caer Gwent is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.955 for Caer Gwent is calculated as follows: ( (173 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 179 Ratings = 4.955
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Caer Gwent is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jun 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Clare

Clare Feest

Job Title: Registered Care Home Manager Joined: 2003

My name is Clare and I am the Registered Manager at Caer Gwent. I've been part of the Caer Gwent team for over 20 years, starting as a care assistant and working my way up through various roles before becoming Registered Manager in 2021. Caer Gwent is a really special place and it means a lot to me.


I have an open-door policy and always enjoy getting to know our residents and their families. I’m passionate about creating a caring, homely environment where everyone feels valued, supported and truly part of our extended family.

Eleni

Eleni Damaskinidou

Job Title: Deputy Manager - Clinical Lead Joined: 2021

I am a Registered Nurse with an MBA in Health Care Management. I have worked at Guild Care for 2 years. As Clinical Lead I oversee the clinical team and nurses to ensure that all areas are functioning correctly in line with CQC and the NMC.


I oversee medication management and also conduct clinical assessments for new residents before they move into our home. An essential part of my role is liaising with families to keep them updated on their loved one's health and care plans.

Terri

Terri Needham

Job Title: Deputy Manager - Resources Joined: 2002

I have worked at Caer Gwent for 7 years but have been part of the Guild Care family for over 20 years. I worked my way up from Care Assistant and Care Supervisor into my current role as Deputy Manager of resources.


My previous experience in caring for our residents has been invaluable in my current role where I manage staffing and rotas as well as oversee care plans. I also deputise for the Care Home Manager as needed.


I love the family environment at Caer Gwent and really enjoy interactions with our residents and their families. We really are one big family!

Emma

Emma Walsh

Job Title: Housekeeping Manager Joined: 2014

My name is Emma and I’m the Housekeeping Manager at Caer Gwent. I first joined Guild Care in 2014 and spent many years at Haviland House, where I took great pride in creating a clean, welcoming environment for our residents and their families. In September 2023, I was proud to take on the role of Housekeeping Manager here at Caer Gwent, following the retirement of my lovely predecessor.


I now oversee both housekeeping and maintenance, making sure everything is well looked after so our home feels safe, comfortable and cared for. What I enjoy most is supporting my team and helping to make Caer Gwent a place our residents truly enjoy calling home.

Staci

Staci Stray

Job Title: Practice Development Facilitator

My name is Staci and I’m the Practice Development Facilitator at Caer Gwent. I originally qualified as a teacher in South Africa and now use my experience to support and guide our amazing team. I make sure all new team members receive the training they need to feel confident and meet the standards of their roles.


I also work closely with our whole team to support ongoing learning and development, helping everyone continue to grow in their roles and provide the very best care for our residents.

Leah

Leah Meaton

Job Title: Administrator

My name is Leah and I’m the Administrator at Caer Gwent. I’ve been part of the Guild Care family for 15 years, starting out in various care roles before moving into my current position.


I love helping people and really enjoy getting to know our residents and their families. Caer Gwent has such a warm, welcoming feel – it truly is like one big family, and I’m proud to be a part of it.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caer Gwent to verify any information. View our terms and conditions. Caer Gwent has an Enhanced Service - more info.