Kings Lodge

I cannot thank them enough. Please pass on our thanks to the staff.

We have found the care provided by King's Lodge to be of a very high standard. All the nurses and staff have been honest, approachable, friendly and very caring. Communication is good and my Mother despite her condition, is content and happy in her own way.

My brother died at Kings Lodge after some 4 1/2 years as a resident. I would like the staff to know how much we, his family, appreciate the care, respect and dignity paid to him, especially in the last few days of his life.

- Making birthday's special.

The induction on the first day of arrival could have been more thorough in terms of explaining procedures.

Parking is always difficult. All staff are very helpful.

It took my mother a long time to settle in, but being helped by the staff she is now very happy.

My husband has now been at Kings Lodge for just over one year, and the care he has received is second to none. The staff are excellent, very caring. I would have no trouble in recommending Kings Lodge.

The manager was very thorough in his admission appraisal and Management Plan. Translating the Management Plan had its initial problems but speaking to the management I found them very approachable. The nursing care needed for my mother has been diligently followed and with care even though it is problematic both for the staff concerned and my mother. They have catered for the eating preferences of my mother. The rooms are large, clean and modern, which helps not only for nursing care but when my bed-bound mother has a small group of family visitors. When I visit my mother I have always been welcomed and asked how I am. In the circumstance, I find this considerate. I am very thankful and appreciative for what they are doing.

The family are happy and satisfied with the care and attention my wife has received over the years.

We have been very happy, with the care up to now.

Carers are excellent and really look after residents well being. The food is very good and well balanced. The home is very clean and tidy and I would recommend it to anyone.

My husband has been living in Kings Lodge for nearly a year and I visit him almost every day. During my visits I see members of staff providing care in a thoughtful, considerate manner. On the whole, maintenance members of staff act promptly, the cleaning team are always in evidence and respond immediately to any spillages, the activities team take a happy, hands-on approach and the carers do their utmost to make sure the residents are comfortable and happy. The receptionist always has a pleasant greeting on arrival as does the manager who appears to have earned the respect of the staff. The nursing staff are on hand to discuss medical problems that arise and to alleviate any concerns. On a personal note, some days are not as good as others but I know I can approach any member of staff for support at these times.

My father has been a resident at Kings Lodge for five years. He has received excellent care throughout this time. The staff are always extremely helpful and friendly. Rooms are light and airy and have en suite wet rooms. Wall mounted TVs are provided together with wardrobe and chest of drawers.

who were always gentle, kind and spent time with her when I couldn't get there. They always phoned if any problems with her health came up and kept me up to date with what was happening

A lovely setting. Beautiful spacious rooms. Caring staff who are always on hand and friendly to you. I feel My mum was well looked after and cared for in her time here. Sadly she is no longer with us, but the kind words and staff presence at her funeral was very touching. Thank you

I found Kings Lodge to be everything that I could have wished for my wife, very caring and attentive, a good atmosphere and a caring attitude, I was made to be very welcome on my daily visits and felt fully supported.

My Mother was in Kings Lodge for about 14 months and suffered from Alzheimer's and Parkinson's. She had a very pleasant room. It is a nice spacious home with plenty of natural light and easy for access. I have no complaints as the staff work very hard despite working such long hours, in difficult circumstances and for low pay. Mum was relatively easy for staff to look after as her mental health went inwards and she was placid in nature. However, sadly her physical and mental health deteriorated very quickly. In her last few months she was not able to sit so permanently in bed and she could not eat or drink for herself and needed her food to be pureed. Mum needed 24/7 nursing care in order to keep her comfortable and to give her a reasonable quality of life. Mum passed away peacefully in her sleep on the 17th November 2015. The Manager is doing a great job and doing all the right things, he has a very challenging job but I am very grateful for the hard work.

My aunt moved her in July from a secure mental health hospital. She was made to feel welcome from the start and now says she finds her "New Hotel" very comfortable and I well looked after by all the staff.

A good kind welcoming staff. Good communication between staff and residents family. Lovely caring staff.

My Mum has been there for more than a year - I have no complaints and am very grateful to all the staff and management for their care of my Mum - she has Alzheimer's with Parkinson's which is quite a toxic mix and in the space of a year mums mental and physical health has deteriorated but Kings Lodge has responded extremely well to the changes and challenges that this presents. I appreciate how difficult it is for them as my my Mum is completely dependent upon their 24/7 care. The facility is lovely and kept nice and clean and staff are always ready to address any concerns that you have. I am very grateful to all the staff and the management for the wonderful care they have given to my Mum. Thank You