Kings Lodge, Chichester, West Sussex
Kings Lodge, Chichester, West Sussex
Kings Lodge, Chichester, West Sussex

Kings Lodge nursing home is located on the south coast near Chichester harbour and is to offer residential and nursing care and has facilities for dementia and respite care.

The home can offer care for up to 77 people, offering long and short term care to both male and female residents who are over 65.

The nursing home accepts visits by family members throughout the day and allows family members to eat with their loved ones privately.

Kings Lodge provides a Social Activities Organiser who arranges activities for residents each day.

Group: LRH - Homes

Person in charge: Dixon Xavier (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 77 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): French, Hungarian, Italian, Malayalam, Polish, Romanian

Single Rooms: 77

Rooms with ensuite WC: 77

Weekly Charges Guide: Personal Care Single £750 – £1000 Nursing Care Single £850 – £1200 (These prices are only a guideline, please contact Kings Lodge to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

We are situated in between SAAB garage and Bosham inn pub on main road.

Parking:

We have additional parking next to the home.

Latest Care Quality Commission* Report on Kings Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 03 Nov 2017

Currently have vacancies on Nursing , dementia and residential floors.

Reviews

9.5 Kings Lodge has a Review Score of 9.5 (9.527)

The Review Score of 9.5 (maximum of 10) for Kings Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 47 Reviews over all time. This Average Rating is also the rating value for Kings Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 27 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.527 for Kings Lodge is calculated as follows: ( (324 Excellents x 5) + (209 Goods x 4) + (26 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 560 Ratings = 4.527

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kings Lodge is based on 27 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.4 positive Reviews (77 registered maximum number of service users ÷ 5). 27 Reviews ÷ 15.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    29
  • Good
    18
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kings Lodge?

  • Extremely LIKELY
    38
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Kings Lodge

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    6
  • Resident / Service User
    5
  • Friend of Resident/Service User
    4
  • Husband of Resident/Service User
    4
  • more

One of the best homes I have been to. My grandma is well looked after. All staff are brilliant. Good management. Exactly how she likes to be in her home.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having been a regular visitor for over 18 months, I can say King's Lodge is a very caring home. Staff are all always pleasant and helpful and we are always welcomed whatever time of day we visit.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My relative has been at Kings Lodge for three years and I have always been confident in the management and her general care.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My grandmother has been here since March 2017. The staff are always polite and helpful and answer any queries that I might have.

My grandmother's well-being has improved. She is more alert, happy, loves the staff and also the food.

Overall, I am extremely happy with how my grandmother is treated - always with dignity.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When Mum arrived here following a stroke 18 months ago, I did not expect her to see Christmas but due to the care of dedicated staff, she is now approaching her 2nd Christmas! A big thank you to everyone.

How likely would you be to recommend Kings Lodge? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

In general, I find the service good, especially activity team and management. My only criticism would be the high turnover of staff.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Staff: Satisfactory

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We placed my Aunt here last August and were somewhat nervous about doing so as it meant moving her out of her home. She suffers from dementia and was a little unsettled for the first few days but after that, it has become home to her now. The staff are delightful, helpful and proactive, including moving her onto a different floor having determined that she would be better suited to a floor where her fellow guests have less serious dementia.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Excellent home and outstanding staff. My aunt is well treated in a dignified way. There is so much for the residents to do. Will highly recommend to anyone without any doubt.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my grandmother has been resident here she has been so happy, she is cared for well and staff respond to her needs. I would absolutely recommend this Home!

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am very happy here.
They are always very good to me.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I wouldn't like to go anywhere else!

How likely would you be to recommend Kings Lodge? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very nice home. Friendly atmosphere.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always been happy here.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found all the staff to be exceptionally caring and sensitive to the needs of the residents and were helpful and friendly to visitors and staff.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very happy to be here.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well managed and good atmosphere. Modern facilities and cheerful and caring staff.

On the downside, the caring staff do not have enough what I call 'arm around the shoulder' time with the residents. To meet my criticism, the staff to resident ratio would have to be increased by at least 30% which would probably mean that the fees charged would have to be raised to make the enterprise viable.

How likely would you be to recommend Kings Lodge? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Is it a good place. There is a lot for them to do and the care is really good.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum spent about 10 months at Kings Lodge. She was treated with care and dignity. My dad and I always felt welcome and spent many hours there with my dear mum. The staff are amazing and made my mums last few months a special time. We spent many hours in the lovely garden.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I've been visiting for two years to see an old friend and she always appears to be happy and well.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I feel very relieved to find a kind and efficient nursing home for my husband who has dementia. He has settled into the little community here and is quite happy to return after the family have taken him on an outing. The staff have always been kind and understanding, especially in the early days while he was settling in.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A very nice home and very good staff.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father received nursing care and the nurses and carers were very conscientious, hardworking and friendly.
It was also very easy to speak to the manager if I had any concerns.

How likely would you be to recommend Kings Lodge? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My father in law was in Kings Lodge for 17months and I feel he was well looked after. The nurses and carers worked very hard to make his stay as comfortable as possible.
Yes, I would recommend this home to others.

How likely would you be to recommend Kings Lodge? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Kings Lodge is a beautiful home, it's clean and fresh smelling which is most important. The staff are always polite and I'm always greeted with a smile.
All the care team have been wonderful and have a great knowledge of their job. The activity team are great there is always something for the residents to do, whether it be a beer in the garden or a game of wheelchair basketball! The manager's door was always open for anything we needed, which made us feel very at ease.
Overall a great hard working team, happy content residents and brilliant value for money. Highly recommended!

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Although my mother was only a resident at Kings Lodge for a short time, I was extremely pleased with the attentive care and compassion the staff provided. The home is very well organised and all staff (admin and nursing) were very friendly and helpful at all times. They also looked after our family, in particular, my elderly father, during his extended visits to see my mother.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My dad came in for respite care at Kings Lodge, he was in for a month. Unfortunately my dad passed away on 7th March at Kings Lodge. The care I saw your employees giving my dad was outstanding (they really did care for him as if he was their own).
I cannot thank them enough. Please pass on our thanks to the staff.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We have found the care provided by King's Lodge to be of a very high standard. All the nurses and staff have been honest, approachable, friendly and very caring. Communication is good and my Mother despite her condition, is content and happy in her own way.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My wife was moved from a care home in Bognor because that home could not cope with her refusing personal care (my wife has dementia). Kings Lodge took her and have been able to care for her although she still resists at times. Kings Lodge environment is excellent, the rooms are very clean and well furnished. Food is very good, I had Christmas lunch with my wife on Christmas day. I am very happy with the care given at Kings Lodge and the staff monitor my wife every hour for 24 hours each day.

How likely would you be to recommend Kings Lodge? Extremely Unlikely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother died at Kings Lodge after some 4 1/2 years as a resident. I would like the staff to know how much we, his family, appreciate the care, respect and dignity paid to him, especially in the last few days of his life.

How likely would you be to recommend Kings Lodge? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Very Poor

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

- Very impressed with the kindness of staff and welcome to relatives.
- The cleanliness of rooms and facilities is a key factor in the choice of home.
- Good communication following any medical concerns.
- On hand, medical expertise, mainly good but calls to outside services are immediate if required.
- Opportunities to meet staff and managers.
- Making birthday's special.

The induction on the first day of arrival could have been more thorough in terms of explaining procedures.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Parking is always difficult. All staff are very helpful.

How likely would you be to recommend Kings Lodge? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Kings Lodge has been a blessing to us and to my Dad, who has been there for almost 3 months now. It has provided a safe and loving place, a home that he is so happy in. I cannot praise everyone enough. Dad has Alzheimer's and we were in a pretty bad 'place' in August, coping with his confusion, knowing that a special home was to be found. Following a caring and sensitive meeting at Dad's home by the Manager, we settled Dad in and that was that! The staff were amazing, both to Dad, who took about five weeks to fully feel settled and to me, a tearful wreck. They gave advice, didn't mind daily phone calls and questions, and made everything bearable. Nothing is ever too much trouble, even now. When you walk in the staff are always so friendly. His room is lovely: always clean and tidy. Having his own bathroom is the icing on the cake, it helps so much. Corridors and the lounges are the same, clean and very welcoming. Dad says that he is happy. He loves the staff, the food and his room!

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My husband has now been at Kings Lodge for just over one year, and the care he has received is second to none. The staff are excellent, very caring. I would have no trouble in recommending Kings Lodge.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The manager was very thorough in his admission appraisal and Management Plan. Translating the Management Plan had its initial problems but speaking to the management I found them very approachable. The nursing care needed for my mother has been diligently followed and with care even though it is problematic both for the staff concerned and my mother. They have catered for the eating preferences of my mother. The rooms are large, clean and modern, which helps not only for nursing care but when my bed-bound mother has a small group of family visitors. When I visit my mother I have always been welcomed and asked how I am. In the circumstance, I find this considerate. I am very thankful and appreciative for what they are doing.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The family are happy and satisfied with the care and attention my wife has received over the years.

How likely would you be to recommend Kings Lodge? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We have been very happy, with the care up to now.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Carers are excellent and really look after residents well being. The food is very good and well balanced. The home is very clean and tidy and I would recommend it to anyone.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It took my mother a long time to settle in, but being helped by the staff she is now very happy.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been living in Kings Lodge for nearly a year and I visit him almost every day. During my visits I see members of staff providing care in a thoughtful, considerate manner. On the whole, maintenance members of staff act promptly, the cleaning team are always in evidence and respond immediately to any spillages, the activities team take a happy, hands-on approach and the carers do their utmost to make sure the residents are comfortable and happy. The receptionist always has a pleasant greeting on arrival as does the manager who appears to have earned the respect of the staff. The nursing staff are on hand to discuss medical problems that arise and to alleviate any concerns. On a personal note, some days are not as good as others but I know I can approach any member of staff for support at these times.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father has been a resident at Kings Lodge for five years. He has received excellent care throughout this time. The staff are always extremely helpful and friendly. Rooms are light and airy and have en suite wet rooms. Wall mounted TVs are provided together with wardrobe and chest of drawers.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The Home looked after both of my parents. My dad was ill when he went to the Home and the staff were so gentle and caring I feel they helped him die with dignity.
After dads death they looked after Mum I asked her if she wanted to move and got the reply "you dare and i'll disown you". Mum loved the home and all of the care staff
who were always gentle, kind and spent time with her when I couldn't get there. They always phoned if any problems with her health came up and kept me up to date with what was happening

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

A lovely setting. Beautiful spacious rooms. Caring staff who are always on hand and friendly to you. I feel My mum was well looked after and cared for in her time here. Sadly she is no longer with us, but the kind words and staff presence at her funeral was very touching. Thank you

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found Kings Lodge to be everything that I could have wished for my wife, very caring and attentive, a good atmosphere and a caring attitude, I was made to be very welcome on my daily visits and felt fully supported.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My Mother was in Kings Lodge for about 14 months and suffered from Alzheimer's and Parkinson's. She had a very pleasant room. It is a nice spacious home with plenty of natural light and easy for access. I have no complaints as the staff work very hard despite working such long hours, in difficult circumstances and for low pay. Mum was relatively easy for staff to look after as her mental health went inwards and she was placid in nature. However, sadly her physical and mental health deteriorated very quickly. In her last few months she was not able to sit so permanently in bed and she could not eat or drink for herself and needed her food to be pureed. Mum needed 24/7 nursing care in order to keep her comfortable and to give her a reasonable quality of life. Mum passed away peacefully in her sleep on the 17th November 2015. The Manager is doing a great job and doing all the right things, he has a very challenging job but I am very grateful for the hard work.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt moved her in July from a secure mental health hospital. She was made to feel welcome from the start and now says she finds her "New Hotel" very comfortable and I well looked after by all the staff.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A good kind welcoming staff. Good communication between staff and residents family. Lovely caring staff.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has been there for more than a year - I have no complaints and am very grateful to all the staff and management for their care of my Mum - she has Alzheimer's with Parkinson's which is quite a toxic mix and in the space of a year mums mental and physical health has deteriorated but Kings Lodge has responded extremely well to the changes and challenges that this presents. I appreciate how difficult it is for them as my my Mum is completely dependent upon their 24/7 care. The facility is lovely and kept nice and clean and staff are always ready to address any concerns that you have. I am very grateful to all the staff and the management for the wonderful care they have given to my Mum. Thank You

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Kings Lodge

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Mid-size Care Home Groups 2017

Recipient: LRH - Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: LRH - Homes

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Dixon

Dixon Xavier

Job Title: Home manager

Joined: 2015

Description:

"I have been working with LRH-Homes since 2010 where I started my career as a registered nurse and have worked my way through the ranks to become Home Manager at Kings Lodge in 2015. I have over the years gained extensive experience working in the care home sector and the NHS. I bring a wealth of experience in dementia and high dependency nursing care.

Kings Lodge is one of the largest care homes in West Sussex. We are pleased to be able to offer separate residential, nursing and dementia units. This allows our residents to move between units if their care needs change and avoids the trauma of having to move to another care home.

One of the best things I can say about Kings Lodge is that it is a joy and a pleasure to work here. What really makes me proud to be the Manager at Kings Lodge is the staff team. We work together and we have the same goals and values. What we never forget is that we are here for the residents, to make their lives that much more joyful. I manage a highly motivated and capable team that is bursting with enthusiasm and energy. We all get tremendous satisfaction from delivering a really high standard of care to the residents, and I think everyone recognises that by doing that we are making our own jobs more enjoyable and rewarding. We build up genuinely meaningful relationships with the residents and their families, and I think that makes a huge difference to our residents general quality of life and wellbeing."

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kings Lodge