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Pendean House Care Home

Off Oaklands Lane, West Lavington, Midhurst, West Sussex GU29 0ES
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Pendean House is in a lovely setting on the edge of a local town, with a wonderful garden.Cath H(Daughter of Resident/Service User)
Pendean House Care Home, Midhurst
the friendliness, professionalism and empathy of all staff was superb.J W(Husband of Resident/Service User)
Pendean House Care Home, Midhurst
The love and care shown to her I know helped her to a speedy recovery. Thank you to everyone.T R(Daughter of Resident/Service User)
Pendean House Care Home, Midhurst

Originally a country home, Pendean House has been transformed and modernised to provide care for people who require nursing and residential care. Care is also offered to those requiring Parkinson's care and palliative care. Short and long-term stays are welcome.

Pendean House is set within its own large grounds, offering tranquil landscaped gardens complete with a sensory garden and patio areas, and pathways designed for wheelchair access.

Elegant interiors feature oak...  

Care Provided by Pendean House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,260From £1,385
Nursing CareFrom £1,420From £1,560

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Pendean House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ioana Patravanu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (16)

Parking

  • Onsite parking available

Pendean House Care Home Reviews (94)

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9.8

Pendean House Care Home has a Review Score of 9.8 (9.812) out of 10, based on 29 reviews in the last 2 years. Over all time Pendean House Care Home has 94 reviews.

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Showing 94 reviews matching selected criteria
Review from Alan F (Friend of Resident) published on 2 August 2017 Submitted via Postal Card
Overall Experience
A very pleasant care home with excellent staff and cleanliness. Lovely gardens to explore on fine days. Very clean and large rooms and toilets.

Lovely dining rooms and kitchens. Good food and excellent kitchen. Can't fault this place.

Reply from Natalie Krisman, Customer Care Advisor at Pendean House Care Home

Thank you for your review. We are pleased to hear that your experience of the home and gardens have been positive and we'll share your appreciation with the home's manager. Bupa Customer Care Team.

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Review from Bill S (Husband of Resident) published on 7 July 2017 Submitted via Postal Card
Overall Experience

Absolutely second to none - 1st class care and attention at all times of day and night. I am very thankful for the care and support you have given me and my wife.

Reply from Jayne Duck, Customer Services Administrator at Pendean House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from R P (Friend of Resident) published on 20 June 2017 Submitted via Postal Card
Overall Experience

I have visited only twice. Each time I was treated very well. My friend who I was visiting was too poorly to leave his bed but he had only good things to say about his experience there.

Reply from Jayne Duck, Customer Services Administrator at Pendean House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Debbie H (Daughter of Resident) published on 19 June 2017 Submitted via Postal Card
Overall Experience
The staff at Pendean are utterly brilliant. They have supported my sister and I, in what has been a really difficult time, following mum's admission on palliative care grounds. They treat mum with dignity and care, always with a smile on their face. Nothing is too much for them, they are happy to help with any requests we have and to answer any questions we have. They are all full of love and care, one big happy family that work as a team perfectly.
The home itself is immaculate. Beautifully clean and fresh. Lovely rooms and great choices of food. The setting and gardens of Pendean are just beautiful and a welcoming place to visit and to sit and reflect.

I couldn't be happier with our choice of home for mum. We struck gold.

Reply from Jayne Duck, Customer Services Administrator at Pendean House Care Home

Thank you for your review. So glad to hear that you are receiving all the care and support that you need at this difficult time and that you see us a family.

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Review from Melanie P (Stepdaughter of Resident) published on 19 June 2017 Submitted via Postal Card
Overall Experience
1st class care - well done Pendean House. I can only hope when my time comes I will be somewhere as lovely as Pendean you really couldn't ask for more.

A big big thank you for helping my dad cope with his wife when he could no longer care for her at home.

Reply from Jayne Duck, Customer Services Administrator at Pendean House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from B N (Resident / Service User) published on 25 May 2017 Submitted via Postal Card
Overall Experience

I last visited Pendean in 2005 when my mother was a resident until her death. In those days the telephone system was excellent. It is now appalling, often requiring two calls to contact the residents if not in the room. Please do something to remedy this ridiculous situation which is annoying and frustrating. Otherwise, the care, staff, management and food are excellent. Don't spoil the ship for a ha'p'orth of tar.

Reply from Simone Berkeley, Customer Service Advisor at Pendean House Care Home

Thank you for your review. Your comments are extremely important to us. We have recently upgraded our phone systems and the options have changed slightly, if you try an extension and the line is busy, it could be due the mealtime periods or the resident being out of their room if the call re-routes...  

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Review from John D (Cousin of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

I have found the staff invariably welcoming and friendly and attentive to my cousin.

Reply from Emily Wilson, Customer Service Administrator at Pendean House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Sally (Daughter of Resident) published on 7 November 2016 Submitted via Postal Card
Overall Experience

My mother had a stroke mid-June 2016, she stayed at Pendean House Care Home after coming our of hospital and before returning home. My initial contact with Pendean was extremely reassuring. A nurse visited mum in hospital to carry out an assessment of her needs. All the Pendean House staff provided her and the visitors with a warm welcome. Mum found all the staff helpful efficient and mentally stimulating which was very important after her stay in hospital. Pendean House Care Home helped me find a great physio who came into the home to provided physio support which was fundamental to mums recovery. Thank you to everyone at Pendean for your support warmth and professionalism.

Reply from Lydia Waller, Customer Service Administrator at Pendean House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Michael G (Friend of Resident) published on 16 September 2016 Submitted via Postal Card
Overall Experience

My ex-wife, who is very dear to me, entered Pendean House Care Home in August. My partner and I have visited my ex-wife twice and I will be going again this weekend. She is being cared for in a wonderful way. The house is beautiful. The facilities excellent. The staff are absolutely superb. I and my ex's brother and close friends are so comforted by the way she is being looked after. The care she gets is the very best we and she could expect. We send thanks to all at Pendean for their compassion and care.

Reply from Rachel Elliott, Customer Service Administrator at Pendean House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Mavis (Friend of Resident) published on 5 September 2016 Submitted via Postal Card
Overall Experience

We are always made very welcome as visitors at once. there is an atmosphere of calm and extreme cleanliness. Also the staff are always so kind and helpful to our old friend (who is nearly 90) so well cared for and happy.

Reply from Rose Pickering, Customer Service Administrator at Pendean House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Mike F (Friend of Resident) published on 7 June 2016 Submitted via Postal Card
Overall Experience

Very welcome as a visitor.

Reply from Rose Pickering, Customer Service Administrator at Pendean House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Lilla B (Resident / Service User) published on 15 May 2016 Submitted via Postal Card
Overall Experience

I was there for 2 weeks respite. The home was welcoming, comfortable and warm. The staff were very kind and helpful. Thank you.

Reply from Lydia Waller, Customer Service Administrator at Pendean House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from R M (Friend of Resident) published on 5 February 2016 Submitted via Postal Card
Overall Experience

I have a friend in there and would like to say it is lovely to come here. Its like a home from home. The staff are amazing and hospitable to us as visitors and lovely. Beautiful home.

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Review from Julia L (Daughter of Resident) published on 7 September 2015 Submitted via Postal Card
Overall Experience

Pendean management and staff are just wonderful, all staff. The home is clean, well managed and works well. The care level is so so good. My mother was a resident for nearly 2 and a half years. I cannot find a single fault. The care of the nurses and the compassion they demonstrated is way beyond the call of duty. I cannot thank everyone enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 August 2026

We have a beautiful room available with views over the garden, the room is very light and spacious with plenty of room for an integrated sitting room. The home benefits from a large en-suite wet room and there is additional space for a small walk in wardrobe

News (1) & Events (0)

News
  • 02 Apr 2025

    Pendean House Bupa Care Home recently hosted an animal therapy session for its residents, featuring a unique visit from Charlie the cockatiel, Blue the rabbit and four guinea pigs. Amanda...

Upcoming Events

There are no upcoming events for Pendean House Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Pendean House Care Home.

Meet the Team (1)

Amanda Terry
Amanda TerryJob Title:Senior Care AssistantJoined: 2010

I am a Senior Care Assistant at Pendean House as well as an Engagement Champion and Fire Trainer.

When my dad died from cancer his care wasn't the best. I started working with a home care agency and later came to Pendean in the hope I could make a difference in people's lives.

What I love most about working at a care home is that every day is different and I have the privilege of assisting our elderly residents in their day-to-day life at Pendean House.

Outside of work, I am mum to 5 amazing children and I am slightly animal crazy! My dream is to swim with pigs in the Bahamas!

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