Pendean House Care Home

Off Oaklands Lane, West Lavington, Midhurst GU29 0ES
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9.6 87 Reviews
  • Pendean House Care Home, Midhurst
Originally a country home, Pendean House has been transformed and modernised to provide care for people who require nursing and residential care. Care is also offered to those requiring Parkinson's care and palliative care. Short and long-term stays are welcome.

Pendean House is set within its own large grounds, offering tranquil landscaped gardens complete with a sensory garden and patio areas, and pathways designed for wheelchair access.

Elegant interiors feature oak panelling and decorated fireplaces in comfortable and spacious rooms, while all bedrooms come with en suite facilities and a 24-hour call system for peace of mind. A lift ensures easy access to all floors of the home. Residents have access to an onsite library, an optician, a nutritionist, reminiscence sessions and relaxation therapy.

As an enhanced service to residents, weekly GP visits are conducted at Pendean House Care Home, enabling residents to receive regular, personalised medical reviews as part of the approach to person-centred care.

Residents can enjoy fresh meals daily whilst enjoying views of the well-kept garden.

The home spends time ensuring that the calendar of events at the home is engaging and entertaining. Events such as cocktail parties, theatre trips and music shows can be enjoyed in Pendean House.

Follow the home on Facebook to find out more about the great things that go on day to day - search 'Bupa UK Pendean House Care Home'.
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Care Provided by Pendean House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1260 – £1260
  • Self-Funded Nursing Care: £1410 – £1410
  • RESPITE Self-Funded Residential Care: £1385 – £1385
  • RESPITE Self-Funded Nursing Care: £1550 – £1550

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Pendean House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Ioana Patravanu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (16)

Parking

  • Onsite parking available

Pendean House Care Home Reviews (87)

9.6

Pendean House Care Home has a Review Score of 9.6 (9.616) out of 10, based on 36 reviews in the last 2 years.
Over all time Pendean House Care Home has 87 reviews.

Overall Experience
  • 70
  • 16
  • 0
  • 1
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Date Published
  • 87
  • 6
  • 16
  • 36
  • 51
Reviewer Connection to Pendean House Care Home
  • 23
  • 17
  • 12
  • 10
  • 7
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 81-87
Review from Sally (Daughter of Resident) published on 7 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had a stroke mid-June 2016, she stayed at Pendean House Care Home after coming our of hospital and before returning home. My initial contact with Pendean was extremely reassuring. A nurse visited mum in hospital to carry out an assessment of her needs. All the Pendean House staff provided
her and the visitors with a warm welcome. Mum found all the staff helpful efficient and mentally stimulating which was very important after her stay in hospital. Pendean House Care Home helped me find a great physio who came into the home to provided physio support which was fundamental to mums recovery. Thank you to everyone at Pendean for your support warmth and professionalism.
Reply from Lydia Waller, Customer Service Administrator at Pendean House Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer…read more
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Review from Michael G (Friend of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My ex-wife, who is very dear to me, entered Pendean House Care Home in August. My partner and I have visited my ex-wife twice and I will be going again this weekend. She is being cared for in a wonderful way. The house is beautiful. The facilities excellent. The staff are absolutely superb. I and my
ex's brother and close friends are so comforted by the way she is being looked after. The care she gets is the very best we and she could expect. We send thanks to all at Pendean for their compassion and care.
Reply from Rachel Elliott, Customer Service Administrator at Pendean House Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
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Review from Mavis (Friend of Resident) published on 5 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always made very welcome as visitors at once. there is an atmosphere of calm and extreme cleanliness. Also the staff are always so kind and helpful to our old friend (who is nearly 90) so well cared for and happy.
Reply from Rose Pickering, Customer Service Administrator at Pendean House Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s…read more
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Review from Mike F (Friend of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcome as a visitor.
Reply from Rose Pickering, Customer Service Administrator at Pendean House Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s…read more
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Review from Lilla B (Resident) published on 15 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was there for 2 weeks respite. The home was welcoming, comfortable and warm. The staff were very kind and helpful. Thank you.
Reply from Lydia Waller, Customer Service Administrator at Pendean House Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
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Review from R M (Friend of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a friend in there and would like to say it is lovely to come here. Its like a home from home. The staff are amazing and hospitable to us as visitors and lovely. Beautiful home.
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Review from Julia L (Daughter of Resident) published on 7 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pendean management and staff are just wonderful, all staff. The home is clean, well managed and works well. The care level is so so good. My mother was a resident for nearly 2 and a half years. I cannot find a single fault. The care of the nurses and the compassion they demonstrated is way beyond the
call of duty. I cannot thank everyone enough.
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Current Review Score: 9.6 (9.616)

Overview of Review Score

The Review Score of 9.6 (9.616) out of 10 for Pendean House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.616 for Pendean House Care Home is calculated as follows: ( (275 Excellents x 5) + (110 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 406 Ratings = 4.616
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pendean House Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 08 Oct 2025

We have a beautiful room available with views over the garden, the room is very light and spacious with plenty of room for an integrated sitting room. The home benefits from a large en-suite wet room and there is additional space for a small walk in wardrobe

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Awards / Recognitions (7)

Meet the Team (1)

Amanda

Amanda Terry

Job Title: Senior Care Assistant Joined: 2010

I am a Senior Care Assistant at Pendean House as well as an Engagement Champion and Fire Trainer.


When my dad died from cancer his care wasn't the best. I started working with a home care agency and later came to Pendean in the hope I could make a difference in people's lives.


What I love most about working at a care home is that every day is different and I have the privilege of assisting our elderly residents in their day-to-day life at Pendean House.


Outside of work, I am mum to 5 amazing children and I am slightly animal crazy! My dream is to swim with pigs in the Bahamas!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pendean House Care Home to verify any information. View our terms and conditions. Pendean House Care Home has an Enhanced Service - more info.