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Pendean House Care Home

Off Oaklands Lane, West Lavington, Midhurst, West Sussex GU29 0ES
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Pendean House is in a lovely setting on the edge of a local town, with a wonderful garden.Cath H(Daughter of Resident/Service User)
Pendean House Care Home, Midhurst
the friendliness, professionalism and empathy of all staff was superb.J W(Husband of Resident/Service User)
Pendean House Care Home, Midhurst
The love and care shown to her I know helped her to a speedy recovery. Thank you to everyone.T R(Daughter of Resident/Service User)
Pendean House Care Home, Midhurst

Originally a country home, Pendean House has been transformed and modernised to provide care for people who require nursing and residential care. Care is also offered to those requiring Parkinson's care and palliative care. Short and long-term stays are welcome.

Pendean House is set within its own large grounds, offering tranquil landscaped gardens complete with a sensory garden and patio areas, and pathways designed for wheelchair access.

Elegant interiors feature oak...  

Care Provided by Pendean House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,260From £1,385
Nursing CareFrom £1,420From £1,560

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Pendean House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ioana Patravanu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (16)

Parking

  • Onsite parking available

Pendean House Care Home Reviews (94)

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9.8

Pendean House Care Home has a Review Score of 9.8 (9.812) out of 10, based on 29 reviews in the last 2 years. Over all time Pendean House Care Home has 94 reviews.

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Showing 94 reviews matching selected criteria
Review from Wayne D (Son of Resident) published on 1 October 2020 Submitted via Postal Card
Overall Experience

Pendean House is always very welcoming. The staff is there to help with any need or activity. The home is clean and well presented, making it look like a comforting place. My father is very happy here and loves the staff. He isn't very sociable but they all interact with him to keep him happy and comfortable.

Reply from Stephen Rondel, Customer Advisor on behalf of the team at Pendean House Care Home

Thank you, we are happy to hear your father feels part of the family.

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Review from M H (Son of Resident) published on 21 September 2020 Submitted via Postal Card
Overall Experience

Great place. Always clean, nice rooms, food, gardens and caring staff. Excellent during COVID lockdown. Downsides - perhaps slightly more staff as really elderly people sometimes need more attention. I'd be happy to be there when my time comes.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Pendean House Care Home

We will certainly pass on your feedback with the Home’s Manager to help us continuously improve our service.

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Review from T L (Friend of Resident) published on 4 September 2020 Submitted via Postal Card
Overall Experience

I have been associated with Pendean for many years and love the staff, the facilities and environment. The staff are very sympathetic and helpful.

Reply from Greta Narbutaityte, Customer Adviser at Pendean House Care Home

Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.

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Review from M D (Wife of Resident) published on 31 March 2020 Submitted via Postal Card
Overall Experience
I cannot fault the care and treatment that was given to my husband while he was there. All the staff members and management were so kind, caring and attentive, nothing was too much trouble. They have all been helping me with my loss. I cannot thank them enough. The place is kept clean and tidy, the food was excellent (they fed and watered me as well).

I have nothing but admiration for all they do. He was in the best place possible at the end of his life.

Reply from Greta Narbutaityte, Customer Adviser at Pendean House Care Home

We are very sorry about your loss and are glad to help you and your family through such a difficult time.

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Review from Jane P (Wife of Resident) published on 30 March 2020 Submitted via Postal Card
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Excellent home in every way, with excellent staff etc.

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Review from F M (Cousin of Resident) published on 30 March 2020 Submitted via Postal Card
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Friendly staff, clean, no smells, Home from Home.

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Review from P T (Friend of Resident) published on 24 February 2020 Submitted via Postal Card
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The resident is very well cared for an is happy to be at Pendean. We are always welcomed when we visit and offered tea/coffee. There is a lovely, family atmosphere and there is always a lot going on for residents to get involved in and enjoy.

Reply from Greta Narbutaityte, Customer Adviser at Pendean House Care Home

Thank you for your kind words, we really appreciate the feedback.

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Review from B K (Friend of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

The residents I visit are happy and contented. I have always found the carers, staff and management most welcoming and very hospitable. It is a very joyful occasion visiting Pendean House Care Home and greeted by 'would you like a cup of tea'. Well done.

Reply from Greta Narbutaityte, Customer Adviser at Pendean House Care Home

Thank you for taking the time to leave such a lovely review.

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Review from M O (Friend of Resident) published on 20 February 2020 Submitted via Postal Card
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I am a regular visitor to see a member of my religious community.

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Review from P G (Wife of Resident) published on 7 August 2019 Submitted via Postal Card
Overall Experience
My husband, who is receiving nursing care from the local cancer support team was recommended to Pendean House Care Home for a fortnight of respite care. Partly in order to give me a break too. I was impressed by the caring attitude of the staff and a generally friendly atmosphere in Pendean House.

Thank you for the care for both of us.

Reply from Greta Narbutaityte, Customer Adviser at Pendean House Care Home

Thank you for your kind words. We are happy to hear Pendean House could help. Please don't hesitate to let us know if we can help you or your husband further.

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Review from Phillip N (Husband of Resident) published on 7 August 2019 Submitted via Postal Card
Overall Experience
My wife was submitted to Pendean House for rehabilitation following an operation. She was in Pendean House for 3 months and received excellent service from staff at all times while there.

Food was very good and the accommodation was first class, clean and comfortable. Activities were available everyday if wanted. A number of staff had stayed for years.

Reply from Greta Narbutaityte, Customer Adviser at Pendean House Care Home

Thank you for your kind words. We are happy to hear your wife enjoyed her stay with us. We hope to see you again soon.

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Review from Glyn H (Son of Resident) published on 24 May 2019 Submitted via Postal Card
Overall Experience

We can return home to Perth, Western Australia, knowing our dear mum will be safe and cared for at Pendean House. Most of all we are happy Mum has every care and respect from all the staff at Pendean House. We can't thank them enough for all the kindness and reassurance. Without a doubt, we would recommend Pendean House Care Home.

Reply from Greta Narbutaityte, Customer Adviser at Pendean House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mum in our care. We hope you can come down to visit us soon.

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Review from Yvonne K (Daughter of Resident) published on 10 September 2018 Submitted via Postal Card
Overall Experience

My father has just become resident and so I can only comment on limited experience. However, so far I have found staff to be extremely helpful and thorough, and kind and respectful towards my Dad. They have answered all our questions efficiently, and have helped us through the process without a 'hard sell' attitude. Everything appears to be good, however, it's too early to grade certain categories.

Reply from Josephine Gaupholm, Customer Adviser at Pendean House Care Home

Thank you for your review of Pendean House Care Home. We are pleased to hear that you and your father have had a positive experience with the home and appreciate your comments regarding the helpfulness and kindness of the staff. We will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from Caroline C (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card
Overall Experience
When a patient stabilises in a hospice the relatives, already in a fragile state, are thrown into further confusion. Pendean House ironed out all worries and fears giving our mother a safe, secure, caring environment in which she has thrived. Nothing is too much trouble at this wonderful haven.
The staff are not just kind, they are 100% committed to the care of their patients. I bless the day I made the tentative enquiry that Mum can be looked after in this beautiful place.

Thank you to all at Pendean House so much.

Reply from Gabriella MIlls, Customer Adviser at Pendean House Care Home

Thank you for your review of Pendean House. We are pleased to hear that your Mother has had such a positive experience and that we could put relatives at ease. We appreciate your feedback and will share your comments with the home's manager.

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Review from R H (Friend of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

We have been visiting a friend who is a resident of Pendean House. She is bedridden so we have no experience of the home's activities. However, her room is clean and comfortable and the staff are very attentive and kind.

Reply from Natalie Krisman, Customer Service Adviser at Pendean House Care Home

I am pleased to hear that you are satisfied with the care at the home and the staff. Thank you for posting your review.

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Review from Michael S (Son of Resident) published on 17 January 2018 Submitted via Postal Card
Overall Experience
Friendly, efficient, clean and modern.
Relaxed atmosphere.

Nothing is too much trouble for the staff.

Reply from Jayne Duck, Customer services administrator at Pendean House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Robert D (Friend of Resident) published on 17 November 2017 Submitted via Website
Overall Experience

I have visited Pendean House three times so far. My friend is extremely pleased with his care and gets on well with all the staff. I have talked to staff myself and found them genuinely interested in making residents as relaxed and comfortable as possible. I have had two lunches with my friend in care that have been good food and happy events.

Reply from Jayne Duck, Customer services administrator at Pendean House Care Home

Thank you for your review. I'm so glad to hear that your friend is happy and well cared for in our care. I hope that you enjoy many more lunches with your friend and maybe take part in some of the activities available.

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Review from Ann F (Sister of Resident) published on 13 November 2017 Submitted via Website
Overall Experience

My sister has received the most wonderful care in her last days. The staff were excellent in caring for her, but as important was the care they have shown to all her relatives and visitors. I have not experienced such tenderness and concern for the patient's relatives before, it was very humbling and very appreciated by us all.

Reply from Jayne Duck, Customer services administrator at Pendean House Care Home

So sorry to hear about your loss, please accept our condolences. Thank you for your review and such kind words about our staff. I'm so glad to hear that the care for you and your relatives was just as important as the care was for your sister and hope that in time to come this will be of some comfort to you all.

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Review from S R (Wife of Resident) published on 25 October 2017 Submitted via Postal Card
Overall Experience
My husband was taken to Pendean House for palliative care. He was treated with the utmost care and extremely well looked after, we were all made to feel welcome and everyone was very helpful.

I would recommend Pendean House to everyone and could not be more grateful to the staff who took great care of him.

Reply from Jayne Duck, Customer Services Administrator at Pendean House Care Home

So sorry to hear of your loss, please accept our condolences. Thank you for your review I hope that knowing that your husband was so well looked after gives you some comfort.

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Review from Patricia W (Friend of Resident) published on 3 August 2017 Submitted via Postal Card
Overall Experience
Warm welcome from staff. Room clean, airy, spacious. Friend clean, bedding clean. Staff friendly and helpful. Staff care about friends well-being.

He has put on weight, can speak and move right arm better.

Reply from Jayne Duck, Customer services administator at Pendean House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 August 2026

We have a beautiful room available with views over the garden, the room is very light and spacious with plenty of room for an integrated sitting room. The home benefits from a large en-suite wet room and there is additional space for a small walk in wardrobe

News (1) & Events (0)

News
  • 02 Apr 2025

    Pendean House Bupa Care Home recently hosted an animal therapy session for its residents, featuring a unique visit from Charlie the cockatiel, Blue the rabbit and four guinea pigs. Amanda...

Upcoming Events

There are no upcoming events for Pendean House Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Pendean House Care Home.

Meet the Team (1)

Amanda Terry
Amanda TerryJob Title:Senior Care AssistantJoined: 2010

I am a Senior Care Assistant at Pendean House as well as an Engagement Champion and Fire Trainer.

When my dad died from cancer his care wasn't the best. I started working with a home care agency and later came to Pendean in the hope I could make a difference in people's lives.

What I love most about working at a care home is that every day is different and I have the privilege of assisting our elderly residents in their day-to-day life at Pendean House.

Outside of work, I am mum to 5 amazing children and I am slightly animal crazy! My dream is to swim with pigs in the Bahamas!

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