Pendean House is in a lovely setting on the edge of a local town, with a wonderful garden.Cath H(Daughter of Resident/Service User)
the friendliness, professionalism and empathy of all staff was superb.J W(Husband of Resident/Service User)
The love and care shown to her I know helped her to a speedy recovery. Thank you to everyone.T R(Daughter of Resident/Service User)
Pendean House is in a lovely setting on the edge of a local town, with a wonderful garden.Cath H(Daughter of Resident/Service User)
the friendliness, professionalism and empathy of all staff was superb.J W(Husband of Resident/Service User)
The love and care shown to her I know helped her to a speedy recovery. Thank you to everyone.T R(Daughter of Resident/Service User)
Originally a country home, Pendean House has been transformed and modernised to provide care for people who require nursing and residential care. Care is also offered to those requiring Parkinson's care and palliative care. Short and long-term stays are welcome.
Pendean House is set within its own large grounds, offering tranquil landscaped gardens complete with a sensory garden and patio areas, and pathways designed for wheelchair access.
Elegant interiors feature oak...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Pendean House Care Home for full pricing details and T&Cs.
Contact Pendean House Care Home to confirm what's included and get a personalised quote:
Pendean House Care Home has a Review Score of 9.8 (9.812) out of 10, based on 29 reviews in the last 2 years.
Over all time Pendean House Care Home has 94 reviews.
I am the wife of an irascible, retired clergyman, whom I was afraid to leave for an operation that had become vital for me. After becoming financially secure (praise be for a charity) and having met the 'guy near the door', leaving my husband for a short while left me happy that he would be cared for as if he were family.
Thank you for your kind words. It is great that you felt so happy to leave your husband with us for a short stay knowing we would care for him as family. Thank you for choosing Pendean House care home for your stay.
It must be one of the very best care homes in the country, and I feel privileged to be here.
Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease in our care. We will certainly pass your comments on to the manager. Please let us know if there is anything we can do to make your stay as comfortable as possible.
All the staff at Pendean are wonderful: carers, reception, nursing, admin and management have all shown my mum exceptional care, kindness and attentiveness. I particularly appreciate the consistent efforts made to entertain and encourage residents to socialise.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
Thank you, it was reassuring for us to know she was in a safe and caring place.
Thank you for your kind words. It is always nice to hear words like "Warm" and "Welcoming" being used to describe our care. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.
Vicky is always very helpful when arranging visits and the children never want to leave when it's time to go back to school!
Thank you for your kind words. We are so glad to hear that you are always made to feel welcome and that you have had such a positive experience during your visits to Pendean House Care Home. It is always so wonderful to hear words like "Friendly" and "Helpful" being used to describe our staff. We are looking forward to see you again.
I would like to express my immense gratitude to all the staff that welcomed and cared for my dearest mother during her last weeks at Pendean House. The experienced nurses and cares ensured she was kept comfortable and pain-free - being treated constantly with dignity, patience, and compassion. The housekeepers carried out their duties in her room with gentle and timely consideration. Personally, all staff made me feel part of my mother's care and the reception and kitchen staff made me feel so welcome and cared for too from the outset. Finally, I'll be eternally grateful for the care given by the 3-night staff who were with her at the peaceful end of her life.
Thank you for taking the time to leave the staff at Pendean House Care Home with such a lovely review. Firstly we would like to express our condolences for the passing of your dear Mother, we hope that you and your family are keeping as well as possible. It is a great comfort to us to hear that...
Very happy with the care being provided by lovely caring staff. Nothing too much trouble. Delightful gardens, a very happy and friendly home. Staff very familiar with their patients and their needs.
Thank you for your positive feedback. It is lovely to know that you are impressed with the high standards of care provided, facilities and the overall environment at Pendean House Care Home. Our resident's health and well-being is an absolute priority, so it is wonderful to hear that your loved one...
Pendean is an excellent house and I am more than pleased to have found it. I can give it good or excellent in the ratings below. In particular I appreciated the friendliness of the staff and their willingness to help. I was given a choice of rooms and got the one that most suited my needs. I came in for a fortnight to recuperate after surgery and I very much recommend everyone in the same position to do the same. Whether it is for a long or a short stay, Pendean goes to the top of the list and deserves serious consideration.
We appreciate you taking the time to leave us your comments. It is wonderful to hear that you had a comfortable and beneficial experience at Pendean House Care Home. We are very happy to hear that you felt at ease in our care and we hope Pendean House Care Home did everything possible to make the transition as easy as possible. Thank you for choosing Pendean House for your stay.
Always look forward to the entertainment - good variety.
Thank you for your kind words. It is so lovely to hear that you enjoy the entertainment at Pendean House Care Home and that you are impressed with the variety of activities available. If there is anything we can do to make your stay as comfortable as possible, please do let us know.
We arrived intending to take my aunt to the pub for lunch but she preferred to stay in her room and ordered sandwiches for us, plus some wine! All done with good humour and consideration. The staff who attended to my aunt were all friendly and appeared to be pleased to help. The room was clean and tidy and the garden outside her room was very pleasant and colourful.
Hello and thank you for taking the time to leave such a lovely review for the staff at Pendean House Care Home. We are thrilled that your Aunt is enjoying her time at the home, so much so that she prefers to take lunch there! We hope that the family enjoyed their lunch and wine at the home and are...
I thank every one of the staff there for giving my mum a final burst of happiness.
Thank you for your kind words. We are really sorry to hear of your loss, but it's reassuring to hear that whilst your mum was in our care, she made friends and was able to enjoy our home and activities that gave her a new lease of life. We hope you can find comfort in knowing your mum received the best possible care and we will certainly pass your comments on to the manager.
Pendean House is in a lovely setting on the edge of a local town, with a wonderful garden. The staff there are very friendly and caring, and we felt our mum was well looked after. The receptionist was particularly helpful and supportive and was instrumental in us making the decision to move our mum into the home.
Thank you for your lovely review. It is always nice to hear words like "very friendly" and "caring" being used to describe our care and we are very happy to hear you can feel at ease with your Mum in our care. Hopefully you will go away from this feeling like your Mum received the best possible care.
My husband spent the last 2 weeks of his life at Pandean. From the greeting upon arrival, the friendliness, professionalism and empathy of all staff was superb. I cannot fault anything. The beautiful overgrowth garden gave us all great solace.
We appreciate you taking the time to leave us your comments. We are really pleased to hear the staff at Pendean did everything possible to help you and your family through such a difficult time, and we are sorry to hear of your loss. Hopefully, in time you will be able to look back on this experience knowing your husband received the best possible care.
I found this a happy place.
Thank you for your kind words. Hopefully you will go away from this feeling like you received the best possible care. Thank you for choosing Pendean House for your stay.
It was nice we were offered a choice of what we ate.
Thank you for your kind words. It is always nice to hear from residents feeling like they are cared for and looked after. Please let us know if there is anything we can do to make your stay as comfortable as possible.
I came to stay at Pendean House after a period of 10 days in the hospital. It was a refreshing change. My stay at Pendean House coincided with my 90th birthday and I was treated to a tea party to which my two sons and six grandchildren were made welcome in the lounge and we enjoyed birthday cake together with the staff looking after us. That leaves me with happy memories.
Thank you for your kind words. We are very happy to hear you felt at ease in our care and we are pleased that your stay was a refreshing change. We are glad to hear you have happy memories from your 90th birthday. Hopefully, you will go away from this feeling like you received the best possible care.
I just want to say a big thank you to the staff who looked after my mum when she was so ill. The love and care shown to her I know helped her to a speedy recovery. Thank you to everyone.
Thank you for your lovely review. We are glad to help you and your family through such a difficult time and it is always nice to hear from family members feeling like their loved one was cared for and looked after. We hope Pendean House Care Home did everything possible to make the transition as...
My Father died in Pendean at 02:00am on the 29th January, the funeral director had collected him that same morning and I emptied the room of all his belongings at lunchtime. On the 3rd of February, the full charge for February (over £6000) was taken from my mother's account by direct debit. Two weeks later this money had still not been refunded and is the subject of a formal complaint. In the contract, BUPA stipulates that they will charge three days 'full nursing care' not just for the room following the death of a patient. However, we felt confident that we would receive a full refund for February as January has 31 days and our January payment had been paid in advance. But no this was not the case and the final refund is in dispute. This is not a home that I would recommend for end-of-life care, we only wish we could have moved Dad to a hospice earlier.
My father really couldn't be cared for in a better place.
Thank you for your lovely review. We hope Pendean House Care Home did everything possible to make the transition as easy as possible. It is always nice to hear words like “welcoming” and “friendly” being used to describe our care. We hope to continue providing your loved one with the best possible care.
The manager and the receptionist work very hard to make Pendean a friendly, kind place to live for those who need support.
Thank you for taking the time to leave your kind review. It is always nice to hear words like “kind” and “friendly” being used to describe our care. We will discuss your feedback with the home’s manager to help them continually improve their service. Please let us know if there is anything we can do to make your husband's stay as comfortable as possible.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
We have a beautiful room available with views over the garden, the room is very light and spacious with plenty of room for an integrated sitting room. The home benefits from a large en-suite wet room and there is additional space for a small walk in wardrobe
Pendean House Bupa Care Home recently hosted an animal therapy session for its residents, featuring a unique visit from Charlie the cockatiel, Blue the rabbit and four guinea pigs. Amanda...
There are no upcoming events for Pendean House Care Home.
There are no accreditations posted yet for Pendean House Care Home.
I am a Senior Care Assistant at Pendean House as well as an Engagement Champion and Fire Trainer.
When my dad died from cancer his care wasn't the best. I started working with a home care agency and later came to Pendean in the hope I could make a difference in people's lives.
What I love most about working at a care home is that every day is different and I have the privilege of assisting our elderly residents in their day-to-day life at Pendean House.
Outside of work, I am mum to 5 amazing children and I am slightly animal crazy! My dream is to swim with pigs in the Bahamas!
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