Aster Grove Nursing Home

18-20 South Terrace, Littlehampton BN17 5NZ
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9.8 49 Reviews
  • Aster Grove Nursing Home, Littlehampton
It is the objective of Aster Grove Nursing Home to provide care to all residents, a standard of excellence, which embraces fundamental principles of good care practices. This may be witnessed and evaluated through the practice, conduct and control of quality care in the home. It is a fundamental ethos that the residents who reside at Aster Grove Nursing Home can do so in accordance with the homes Statement of Purpose.

Aster Grove Home is situated in a very pleasant residential location in Littlehampton, West Sussex, 5 minutes driving distance from the Littlehampton Railway Station and 15 minutes walking distance from the Littlehampton town centre. Aster Grove is situated on the seafront with amazing views of the sea and opposite East Beach Green with amenities.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: £1300 – £1450

These prices are only a guideline, please contact Aster Grove Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Eminas Gasymovas (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (46)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Aster Grove Nursing Home Reviews (49)

Total of 49, showing 1-20
9.8

Aster Grove Nursing Home has a Review Score of 9.8 (9.772) out of 10, based on 9 reviews in the last 2 years. Over all time Aster Grove Nursing Home has 49 reviews.

Overall Experience

  • 34
  • 12
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  • 0
  • 1

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Aster Grove is an amazing home. The best place for my father to be in and looked after. Staff are amazing, management are amazing. Very clean, feels like home. I recommend this place always. My father was very lucky that he was given Aster Grove. Thank you, Aster Grove, for everything.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is both mentally and physically incapable. The staff at the home are very good caring for her extremely well. When I visit she is always clean and fed.The staff always take enough time to talk to her when they are feeding or cleaning her. The whole building is spotless.

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Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into this lovely home although her stay was short before she sadly gained her wings but even in that short time she received the best care imaginable by the lovely staff and know this gave us comfort knowing she took her last breath in such a lovely environment!
Me and my family
will be forever grateful for the care she received in this lovely home!

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Overall Experience  Overall Experience 5.0 out of 5

The care our mum received at Aster Grove nursing home was outstanding.
Having had a bad experience at a previous home, the staff at Aster Grove were excellent.
The staff were always welcoming and friendly and kept us informed of any changes in mums condition.
Thank you for taking such good care
of mum in her last month's of her life. We are truly grateful to all of you.

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Overall Experience  Overall Experience 5.0 out of 5

I can not judge food and drink - I am only present in the afternoon. My sister is not in a good enough state (mental ability) to join in activities. The staff are always helpful, cheerful and willing to help in any and every way. I am very happy with the care provided and particularly the friendliness
shown to me when visiting and to my sister at all times. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Everyone at Aster Grove have a great attitude to all the residents. Their individual needs, tastes and moods are catered and handled with sensitivity and genuine care. The whole atmosphere of Aster Grover is warm and welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

I write this review with reference to my mother who came to Aster Grove in August 2023 suffering from very severe dementia after a long period of specialist care in a mental health hospital. Naturally, as a family, we were in need of reassurance for her transfer from her previous care setting. The staff
at Aster Grove were amazing, not only with our mum's transfer and care but also with us, especially my dad who was struggling with all that was happening with his wife of 64 years. Over the time of her stay, he also became known by all the staff and they welcomed him at every visit, always kind, friendly and the staff looked after him, helping in his acceptance and understanding of mum's slow decline with dementia. Sadly Mum passed away in November 2024 but the care in her final weeks was dignified, compassionate and caring. All the staff were there for her and us during her final days. The whole staffing team were amazing and I would recommend this home without hesitation.

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Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother who had dementia was excellent. She was treated with dignity and compassion throughout her stay at Aster Grove. The staff listened to our concerns and gave Mum the care she needed, not given in 2 previous care homes. The care given in her final weeks was exceptional, making
her family's distressing time less anxious. Thank you Aster Grove.

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise this care home enough - my mum has been in it just coming up to a month.
The staff are kind, friendly and nothing is too much trouble.
They are always cheerful, positive and happy and a joy to talk with.
The manager has been welcoming to my mum and our family from day one - he's a
superb manager. His attention to every detail of my mum's care is second to none - outstanding!
My mum was so spoiled on her birthday - a cake was baked for her and her room was decorated beautifully - thank you to the manager and the team!
Overall the standard of care Mum has received has been thorough, detailed and attentive and I couldn't ask for more.
Thank you - I truly am so grateful!

Reply from Eminas Gasymovas, Aster Grove Manager at Aster Grove Nursing Home

Thank you Sarah, these comments are much appreciated.

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Overall Experience  Overall Experience 4.0 out of 5

Aster Grove is a bright and welcoming nursing home close to the sea and parkland. The staff are friendly, helpful, very attentive and always cheerful. The nursing staff are efficient and caring. They are always willing to discuss any medical problems. At Christmas the home laid on a party for residents
and their relatives which was great fun and recently for my husband's birthday, a cake was baked for residents and guests to share.

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Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted to Aster Grove Nursing Home on the 11th of December 2022. Initially 4 weeks of respite after weeks of trying to care for her myself and others. I myself was in need of respite despite excellent help from the dementia care team and social services, it was not possible for her to
stay at home. So now I know she is safe and cared for in a way I could not possibly have cared for her at home.

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Overall Experience  Overall Experience 4.0 out of 5

The residents are treated with such care and love from the staff which makes me happy to know that Dad is so well looked after.

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Overall Experience  Overall Experience 4.0 out of 5

A lovely welcoming and friendly nursing home, all staff are caring. Nothing too much trouble for the residents or relatives. Residents look happy and cared for. The bedrooms are spacious and spotless as in the rest of the building.
Christmas period was great, party for the residents and relatives.
Scrumptious food Christmas day they all had a gift and a festive lunch. Management and nursing staff keep me well informed of any medical or problems that occur.

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we visited on Christmas Day and prior to that we attended the Christmas party. Both events were fantastic. The staff were so caring and friendly with all of the residents the giving of Christmas presents to each resident was a really special moment.
Aster Grove is such a warm and caring
place for our father to live.

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Overall Experience  Overall Experience 1.0 out of 5

We visited my father-in-law a few times and the experience that we got is not welcoming. We feel that we are not welcome, it's like a prison. We have to ring when we come to visit him. We live in Manchester, and it is very difficult travelling all this way for a certain person to say why haven't you
rung, we just travelled nearly 8 hours and didn't realise you had to ring, but you said next time if you don't ring you're not allowed in. The manager is a very abrupt rude person.

Reply from Eminas Gasymovas, Home Manager at Aster Grove Nursing Home

We are sorry for your experience while visiting the home. However, you have kindly been advised prior to visiting the home to inform us when you are visiting and have been let in regardless. We expect at least an hour's notice. The reason for this is that there have been outbreaks of Covid in the area.


We encourage visiting as much as possible but this is a guideline put in place so that we can inform anyone visiting if we have an outbreak of Covid and avoid visitors like yourself being turned away after travelling to the home.

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Overall Experience  Overall Experience 4.0 out of 5

Since my wife entered this care home a few months back I have visited her daily. I have been very impressed with all the staff from the management to the cleaning staff. The managers are polite and caring and will do their very best to resolve any problems you may have. The nursing and caring staff
are without doubt dedicated and caring and are a credit to their profession. The home is always clean and the food good. I have visited 3 or 4 homes. I am very happy my wife is here.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for 4 months now. Apart from his Dementia, he has other ongoing health issues. He is very well looked after and cared for in all aspects. The staff are all very caring, attentive and friendly towards residents and visitors. To know that he is in such a caring friendly
place is a great comfort to me.

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Overall Experience  Overall Experience 5.0 out of 5

We have just completed a care plan review and were really impressed with the amount of detail that goes in to care. Gran is always happy since moving to Aster Grove Nursing Home and the staff are very welcoming. We particularly love the two activity doggies that visit the home.

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Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has settled in very well. The carers are very good with him as he has dementia and gets frustrated when he cannot remember things.

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Overall Experience  Overall Experience 5.0 out of 5

We attended the Xmas party which was well organised. The food was excellent. The staff were very attentive and the entertainment was very good.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Aster Grove Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.934 for Aster Grove Nursing Home is calculated as follows: ( (99 Excellents x 5) + (7 Goods x 4) ) ÷ 106 Ratings = 4.934

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.838 Points relating to the number of positive Reviews for Aster Grove Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 9 Positive Reviews ÷ 9.6 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Eminas

Eminas Gasymovas

Job Title: Registered Manager

Joined: 2017

Registered Manager for Aster Grove Nursing Home

Frequently Asked Questions about Aster Grove Nursing Home

What types of Care is Aster Grove Nursing Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aster Grove Nursing Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Aster Grove Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Aster Grove Nursing Home to the centre of Littlehampton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aster Grove Nursing Home to verify any information. View our terms and conditions. Aster Grove Nursing Home has an Enhanced Service - more info.