Aster Grove Nursing Home

18-20 South Terrace, Littlehampton BN17 5NZ
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9.8 49 Reviews
  • Aster Grove Nursing Home, Littlehampton
It is the objective of Aster Grove Nursing Home to provide care to all residents, a standard of excellence, which embraces fundamental principles of good care practices. This may be witnessed and evaluated through the practice, conduct and control of quality care in the home. It is a fundamental ethos that the residents who reside at Aster Grove Nursing Home can do so in accordance with the homes Statement of Purpose.

Aster Grove Home is situated in a very pleasant residential location in Littlehampton, West Sussex, 5 minutes driving distance from the Littlehampton Railway Station and 15 minutes walking distance from the Littlehampton town centre. Aster Grove is situated on the seafront with amazing views of the sea and opposite East Beach Green with amenities.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: £1300 – £1450

These prices are only a guideline, please contact Aster Grove Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Eminas Gasymovas (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (46)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Aster Grove Nursing Home Reviews (49)

Total of 49, showing 41-49
9.8

Aster Grove Nursing Home has a Review Score of 9.8 (9.772) out of 10, based on 9 reviews in the last 2 years. Over all time Aster Grove Nursing Home has 49 reviews.

Overall Experience

  • 34
  • 12
  • 2
  • 0
  • 1

Date Published

49
6
9
9
40

Review from Penny K (Regular Volunteer) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Regency Court with my dog under the Pets At Therapy Scheme (I've been doing this now for about 18 months). I find the staff welcoming and friendly. The residents are well-cared for and there are many activities arranged for them. We are regularly invited to attend these. Visitors are welcome
at all times - on my visit, there were at least 4 families visiting relatives. My criteria when visiting is whether my dog is happy - here he is totally relaxed and happy!

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Review from Rosemary B (Friend of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say it is very clean, good food, friendly staff, nice rooms and very friendly to patients and relatives with tea and biscuits when you visit. Would recommend the home to anyone.

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Review from Corinne S (Daughter of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Regency Court for nearly five years. We have always been impressed with the high standard of care she has received. Over the past few months mum's health has deteriorated quite significantly, however, the kindness, care, love and attention she receives is outstanding. I know mum is
happy and comfortable at Regency Court and speaking on behalf of all my family, we would like to say a big thank you to all the staff for all you do for mum.

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Review from Jacqui R (Niece of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While Regency Court care home isn't the most modern of homes, I can really say the care is excellent.
The home is always clean, my aunt's room is kept lovely ie dusted, hoovered etc.
Food is good.
I have to also state that the fact that the staff are mostly long-serving helps a great deal for residents.

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Review from V S (Friend of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful!
I find they are all hard working and dedicated (honestly!)

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Review from Kathleen K (Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent- very helpful. The food excellent and drink. Always something to do. All the staff were very helpful and caring. Management very helpful- nothing was too much for them. My whole stay was really brilliant, could not ask for more.

Reply from Jayne Duck, Customer Service Administrator at Aster Grove Nursing Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Graham N (Son of Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home provided first class care from the nursing to the activities and a varied choice of well-prepared meals. The only negative was the poor location of my mother's room, very high windows with no outlook. But as a positive, it was a large room. Overall, the experience was good.

Reply from Emily Wilson, Customer Service Administrator at Aster Grove Nursing Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from J M (Sister of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister who has cerebral palsy and has needed nursing of the past 4 years, has been incredibly well cared for by the staff. They are very friendly with her and us as a family and are very in-tune with her needs. We are made to feel very included as is my sister. We help as a family with outings etc.
which gives us an opportunity to get to know the staff and residents better. We couldn't ask for more and are very grateful for the care and consideration shown to her.

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Review from Jean H (Wife of Resident) published on 28 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the third Care/Nursing Home which has looked after my husband in the past 14 months and is far and away the best. I simply cannot fault the overall care and nursing care which my husband is receiving - all the staff - the manager and all the nursing and care staff are fantastic - friendly,
approachable and quite unlike the experience I had with previous homes. It is so good and I cannot fault it. BUPA is to be commended for its quality of staff. I feel so fortunate that at last I have managed to find a nursing home which can deliver the care and support which my husband needs and deserves - I could not ask for more!

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Aster Grove Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.934 for Aster Grove Nursing Home is calculated as follows: ( (99 Excellents x 5) + (7 Goods x 4) ) ÷ 106 Ratings = 4.934

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.838 Points relating to the number of positive Reviews for Aster Grove Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 9 Positive Reviews ÷ 9.6 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Eminas

Eminas Gasymovas

Job Title: Registered Manager

Joined: 2017

Registered Manager for Aster Grove Nursing Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aster Grove Nursing Home to verify any information. View our terms and conditions. Aster Grove Nursing Home has an Enhanced Service - more info.