Apsley House Care Home

86 Barrack Lane, Aldwick, Bognor Regis PO21 4DG
Review Us
9.7 61 Reviews
  • Apsley House Care Home, Bognor Regis
Apsley House Care Home is a long-established nursing home with an excellent local reputation.

The home has a professional team of nurses and carers that ensure high-quality care at all times.

The Home's facilities include a hairdressing and beauty treatments available on request, free bar drinks, WiFi, a range of activities including outings/day trips as well as a variety of entertainers and freshly prepared, locally sourced food.

Situated in the Aldwick private estate area of Bognor Regis the home enjoys having large well kept gardens with fountains and ornamental pools.
Show Apsley House Care Home on the Map

Care Provided by Apsley House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1350 – £1450
  • Self-Funded Nursing Dementia Care: £1350 – £1450
  • RESPITE Self-Funded Residential Care: £1450 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1550
  • RESPITE Self-Funded Nursing Care: £1450 – £1550
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1550

These prices are only a guideline, please contact Apsley House Care Home to find out the exact price for your requirements.

Contact Apsley House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Apsley House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Denise J Viviers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 30 to 110

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (3)

Visiting

  • Visitors welcome at most hours, however some times are busier than others. If in doubt please ring the Home beforehand.

Parking

  • Parking on site.

Apsley House Care Home Reviews (61)

9.7

Apsley House Care Home has a Review Score of 9.7 (9.684) out of 10, based on 28 reviews in the last 2 years.
Over all time Apsley House Care Home has 61 reviews.

Overall Experience
  • 47
  • 13
  • 0
  • 0
  • 1
Date Published
  • 61
  • 6
  • 18
  • 28
  • 33
Reviewer Connection to Apsley House Care Home
  • 19
  • 15
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 21-40
Review from John T (Nephew of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Impressed with the location, having travelled a long way and not sure what to expect, I was immediately shown to my aunt's room by a very courteous and friendly nurse. The room was bright and full of all the equipment she would need at arm's length. During my visit nurses and the chef would appear regularly
to check on her.
Everything was done to make her feel safe and loved.
My aunt was happy and comfortable and I left with the feeling that she was being very well cared for.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review. Was our pleasure to care for your aunt. Regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie C (Daughter of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must say that from the day my dad entered into Apsley, he was catered for with first-class care. His room is bright and airy and is very comfortable. Every single member of staff has been wonderful and have looked after my dad with professionalism and support. Obviously, the day we brought Dad here
was very emotional and upsetting, but we know that he will be cared for, loved and offered a very supportive team to look after him. My thanks go out to the manager and her team for their continued support in looking after our lovely dad. Keep up the good work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet L (Wife of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am unable to comment on the activities and food and drink options because my husband was in need of full nursing care.
The service for the three weeks he was in the home before he died was excellent. The staff were professional but so very caring and respectful.
His room was bright, cosy and very
welcoming.
On the day of his death, we were so reassured by the supportive atmosphere and the presence of such capable staff.
We cannot fault Apsley House and they gave my husband such a peaceful end.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to be of service to your husband. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lucy A (Daughter-in-law of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every single member of staff at Apsley are wonderful. They've catered for both my parents-in-law brilliantly... even though my father-in-law had very challenging behaviours. They applied first-rate one-to-one care for him. Cannot fault any one of them. And the manager is wonderful.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review, we hope your father-in-law has settled well into his new home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R H (Daughter of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A five-star review from start to finish. The staff made my dad feel so welcome and treated him like they'd known him for years. My dad said that the food was two of the best meals he had ever eaten and his final day was absolutely perfect. The environment was homely, warm and very welcoming indeed.
We can't thank everyone at Apsley House enough for making everything wonderful. My dad's final hours couldn't have been improved in any way.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to care for your father. Thank you for your feedback, it's much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan R (Husband of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short period of time in question, my wife and I received unquestionable tender, love and care in what was basically 'end-of-life nursing'. From the top to the bottom the staff at Apsley House were so kind and understanding that allowed my dear wife to have this life in peace and dignity. I cannot
thank them all enough.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to care for your wife, thank you for your review. Regards the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Son-in-law of Resident) published on 20 December 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother-in-law was put into respite care, so we could have a break, however, it appeared that basic care was lacking, medication was not given correctly, a visitor noticed tablets in her mouth, and not being treated with respect. We had no choice but to remove her from the home, as the whole experience
was having a negative impact on her health.
Reply from Tim Wilson, Director at Apsley House Care Home

Sorry you feel this way however we do not regard this as an accurate review of our service. None of these issues or concerns were raised to our staff of the Home Manager at the time and therefore could not be investigated or verified. We are rated 'Good' in all areas by CQC and were positively reviewed by Local Authority Monitoring. All other recent reviews by clients, relatives and external professionals are also positive.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N A (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and attention at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L G (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad went to Apsley House Care Home for, what turned out to be, the last ten months of his life. He had dementia and become immobile which made it quite challenging to care for him but we always found the staff friendly and Dad had a laugh with them. He seemed to be well looked after and we were able
to visit without too much notice and sometimes none. He was encouraged to join in activities but was not always keen to - the choice was his. The worry of his health and well-being during his last months was alleviated to a great extent by Apsley for which we are very grateful. He died aged 94.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for letting us care for your father, it was our pleasure!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A E (Daughter of Resident) published on 14 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally very happy with the staff, Dad's treatment and the care he received during his ten-month stay. Though he wouldn't admit it, he had a good time with the staff up until the end.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to care for your father, a great character! Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P A (Sister of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind staff looked after my sister beautifully. Thank you all.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was a pleasure to care for your sister. Kind regards and Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E S (Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impression is very positive. No reservations about the team, very welcome.
Reply from Denise Viviers, Home manager at Apsley House Care Home

You are very welcome! We hope you spend many a happy day with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T W (Son of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent treatment and care for my mother during her stay at Apsley House Care Home.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to care for your mother. Thank you for allowing us to.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Son of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only here for three weeks and spent most of her time in bed, I am unable to mark the food and activities as she wasn't eating or drinking. That being said the whole staff were helpful, warm and friendly and treated Mum the way she deserved. Thank you to all the staff.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you. It was our pleasure to care for your mother.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah D (Wife of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a pleasant and helpful lot, everyone was very nice, from the start to the end, just like a big family. Thank you so much for everything.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was a pleasure for us to care for your relative.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ashley D (Son of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very informative and kept us informed with great respect. Looked after my father with real care and dignity. I cannot fault this beautiful home and lovely staff. Thank you.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your kind review. It was a pleasure to care for your Father.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola F (Stepdaughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first step into Aspley House, we, as a family, felt our father (step-day, husband and grandad) had arrived at the best place we could have wished for from day one until the day he passed. The most perfect place to have en-of-life from an awful Pancreatic Cancer but all made easier by all
the amazing staff and team at Apsley House. We are so grateful as a family.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to care for your father. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma P (Stepdaughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class care of my brave stepfather. Made comfortable, looked after well and made to feel welcome.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for allowing us to care for your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F G (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first visit to Dad at Apsley House, all the staff have gone above and beyond to make us feel welcome and treat the home as our home. From the time end-of-life care started, they have made sure we have been informed of all decisions. He was treated with the utmost dignity at all times, and although
his final hours were the hardest, they were also made the easiest by the love and care shown by all the staff.
Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to care for your father. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Max D (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been treated by every member of the Apsley team with great respect and enormous dignity throughout his stay. Our family always felt welcome, and they really helped us when it came to the end. Our thanks go to everyone at Apsley House.
Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your kind review. We are very proud of the care we offer.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.684)

Overview of Review Score

The Review Score of 9.7 (9.684) out of 10 for Apsley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.684 for Apsley House Care Home is calculated as follows: ( (259 Excellents x 5) + (50 Goods x 4) + (13 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 329 Ratings = 4.684
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Apsley House Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Apsley House Care Home to verify any information. View our terms and conditions. Apsley House Care Home has an Enhanced Service - more info.