
Father loved the home and the staff loved him.D S(Son of Resident/Service User)

The staff were all amazing and went above and beyond their care of dutyBelinda C(Daughter of Resident/Service User)

Welcoming, compassionate, personalised, responsive great friendly staffKatherine M(Daughter of Resident/Service User)

Father loved the home and the staff loved him.D S(Son of Resident/Service User)

The staff were all amazing and went above and beyond their care of dutyBelinda C(Daughter of Resident/Service User)

Welcoming, compassionate, personalised, responsive great friendly staffKatherine M(Daughter of Resident/Service User)

At Russettings Care Home, expect the highest level of residential and specialist dementia care in a wonderful setting.
They specialise in a number of areas including but not limited to end of life care, cancer and Alzheimer’s. The beautiful home retains many period features giving it a quaint country house feel.
They focus on ensuring all their residents enjoy a better quality of life and live as independently as possible whilst receiving the best care.
Care Provided by Russettings Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Russettings Care Home for full pricing details and T&Cs.
Contact Russettings Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Russettings Care Ltd
- Private Owned
Person in charge
- Nikki Pile(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (35)
- Couples/Companion Rooms with ensuite Wet Room (1)
Russettings Care Home Reviews (70)
Russettings Care Home has a Review Score of 9.7 (9.744) out of 10, based on 12 reviews in the last 2 years.
Over all time Russettings Care Home has 70 reviews.
We are so thankful for the care that mum receives at Russettings. The staff care so much and go above and beyond to provide a personalised and loving service. I feel that mum is always in safe hands and she is treated with dignity and respect.
Our team are passionate about providing personalised, compassionate care, and it is wonderful to...
This is my third and final review of Russettings Care home. We had 6 months of wonderful care for my wife. every day was a pleasure for her. The staff are extremely caring and friendly. Calling my wife by her pet name. Christmas day was magical with one member of staff staying up after completing a night shift to ensure my wife and I could have Christmas dinner together.
Its not so much the things you see that make the difference but the extra things the staff do that you find out about later.
I will cherish my wife time at Russettings and cannot thank the team enough for everything they did for us.
Your memories of Christmas Day are...
Mum only spent a week at Russettings, before she died however the care and support she received was excellent. The whole staff team from manager to nurses to the premises team went that extra mile. Nothing was too much trouble for them. She was treated with respect and care and she died with dignity.
We are truly honoured that your mum spent her final days with us, and we're deeply touched by your kind words. It means a great deal to hear that you felt she was treated with respect, compassion, and dignity.
Our entire team work...
From my first contact with Russettings, I was profoundly impressed by their caring and supportive approach. The home is comfortable and very well equipped, but what really sets it apart from other homes is the compassion and professionalism shown by each and every staff member. From care staff to nursing to housekeeping, people really did look after my mother. The home is cosy, clean and safe, and always felt full of laughter and joy. My mother was treated with dignity and kindness throughout her stay, and I never had to worry about her. She was closely monitored at all times, and I was always kept informed of her health. The food was great and always freshly cooked, and there were a wide variety of wonderful activities. Her room was lovely and peaceful with great views. I would recommend Russettings without reservation to anyone, particularly those suffering from dementia. I can't thank them enough for the support they provided to my mother (and to myself) during her time there.
We are truly grateful for your kind words and for entrusting Russettings with your mother's care. It means a great deal to know that from your very first contact you felt supported, and that throughout her stay...
He was very aggressive in hospital the staff tale the time to handle him with care and understanding.
We understand how...
My husband spent a week at Russettings Care Home in January 2025. Even though he was very poorly, needing end of life care, he was warmly welcomed into the home, and the management were kind and helpful to us as a family. The care he received from all the staff was exceptional. They were always happy to help in whatever way possible, from making him more comfortable, to suggesting options for food that could be suitable for him. The nursing care, also, was of a very high quality and they did everything they could for him, my husband was shown both dignity and compassion by all. We could see that he was peaceful, in a room we could make his own, which had the most wonderful views. These he was able to enjoy, even though he was bed bound. We felt very supported as a family and were able to spend maximum time with him, which we are so grateful for.
Thank you for your kind words, your feedback is very important to us. It was a pleasure for us to look after your husband and support you and your family during such an emotional time.
Since my wife became a resident last summer I have been most impressed by the dedication and kindness of all the staff and the care with which they treat all the residents. The effort that was put into the care and entertainment programme for the December and Christmas period was really outstanding and made what could have been a difficult and upsetting period for residents and family a lovely enjoyable experience.
Thank you so much for taking the time to write your review. I am so glad that we were able to offer families the opportunity to share Christmas dinner together and it means so much for our staff to be recognised for the outstanding work they do.
Lovely atmosphere with fabulous entertainment, the food was delicious with lots of variety and the Christmas decorations make it feel very homely.
I've just attended the Christmas party at Russettings Care Home where my husband is now a resident. I wasn't sure what to expect but it was a really joyous occasion. Live music with age-appropriate songs. Lovely to see some residents enjoying a boogie with their families and the positive interaction the carers had with those joining in from their chairs. The conservatory provided a quieter area too, at a distance from the main festivities. A delicious, high-quality buffet to round it off. Well done!
Thank you for taking the time to leave your review. We really look forward to our party's at Russettings it's a great opportunity for residents, staff and relatives to all come together and I'm so glad you both enjoyed it.
My Mother stayed for four weeks during July and August 2024. She was very happy and thoroughly enjoyed her time there.
The steel pan music made the afternoon perfect.
Thank you for your review. It was indeed a lovely afternoon, enjoyed by residents, relatives, friends, and staff. We will definitely be arranging more Caribbean events in the future.
My sister's condition has deteriorated fairly quickly. The home has been responsive to her changing needs.
Thank you for taking the time to complete a review. We value your feedback and your comments are important to us.
A lovely BBQ, staff worked so hard, food good, music lovely and the right era. Enjoyed the visiting alpacas. Looked after Mum very well, as they always do.
Thank you for your review. It was a lovely day enjoyed by residents, relatives, friends and staff. We will look forward to the next one.
BBQ, enjoyable afternoon with good food, good company and good music. Alpaca's great. Wonderful staff/chefs.
Thank you for your review. It was such a lovely day thank you for coming.
Delicious lunch of beef stew and chocolate pudding all served piping hot by friendly, cheerful staff. Special real to celebrate St Patrick's Day.
Thank you for taking the time to complete your review. I am so pleased to hear that you enjoyed our St Patrick's Day meal.
I have really enjoyed sharing with my father the St Patrick's Day event as well as my father's birthday. It was a lovely atmosphere, with friendly and helpful staff. The dinner was a wonderful idea, which helped to make an enjoyable time to chat with my father. Thank you so much for this wonderful time.
Thank you for your great comments; I am glad that your father had a lovely Birthday and you both enjoyed our St Patrick's Day event.
Visited for Mother's Day Lunch, thoroughly enjoyed the meal, better than some restaurants. Mum in good spirits and well cared for by the staff. It's a lovely place and we hope Mum will settle here despite her memory problems. Keep up the good work.
Very welcoming and homely surroundings. Successful and enjoyable event.
Very impressed with the home.
Thank you for taking the time to leave a review; your comments and feedback are important to us.
I attended a fabulous Indian lunch to celebrate Diwali at the invitation of the care home management. The portions were very generous and delicious. Although I was unavoidably unable to arrive at the very beginning, I was smoothly directed to my seat next to my husband and daughter. My husband ate a little of the Indian food but found the experience a bit bewildering. However, staff quickly put him at ease by producing his familiar hand sandwiches and ice cream.
Thank you for your valuable feedback. I am sorry to hear that your husband found the experience bewildering however it was good to hear that our staff acted quickly and put your husband at ease.
I had my hand decorated with a beautiful henna picture.
So beautifully, sensitively well-organised.
I am delighted to read that you enjoyed our Diwali celebrations and it is great to know that we were able to provide a unique and memorable dining experience.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 09 Jul 2026
Major upgrades are underway at the care home! The reception and office are being fully refitted to create a friendlier experience for visitors and staff. Next phase: the conservatory will...
- 20 Apr 2026
March 2026 was a month full of joy, connection, and celebration at Russettings Residential Care Home! Highlights included our heartwarming Mother's Day activities, where residents shared cherished memories of their...
There are no upcoming events for Russettings Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Russettings Care Home.
Meet the Team (1)

Our team at Russettings is headed up by Nikki Pile, who has extensive experience in the care industry. Nikki strives to ensure the effective delivery of high holistic person-centred care in a safe environment. She leads by example and works with a dedicated team to provide high standards of care in a homely and happy environment. She has always maintained good relationships and partners with the local library, schools, churches and local charities to provide enrich the experience of residents at Russettings.
Frequently Asked Questions about Russettings Care Home
What types of Care is Russettings Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Russettings Care Home have?
There are 41 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Russettings Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Russettings Care Home to the centre of Haywards Heath?
4.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Russettings Care Home to verify any information. View our terms and conditions. Russettings Care Home has an Enhanced Service -more info.