Russettings Care Home

So beautifully, sensitively well-organised.

The staff treat the residents with great care and dignity. Activities are inclusive and imaginative. We enjoy the excellent themed meals and celebrations for residents, families and friends.

The home laid on a delicious Diwali lunch for residents and guests. It was enjoyed by all - a tribute to the efforts the home makes to give residents some variety in their lives.

It was a very happy event.

Otherwise, excellent in all respects. Thank you.

My review is 100% positive, from first meeting the manger to all the members of staff. I have no negative remarks at all. The staff treat the residents with care. Value your staff. they are hard to find.

Mum really enjoyed the day.

In three months, my severely demented mother has become safely and happily oriented at Russettings. She is clearly at ease in the lounge living area and garden, enjoys the food and takes part in the many and varied activities and special events. The staff are caring and constantly engaging, and her physical care is on track despite some initial stumbling blocks in the first weeks (hearing aids and clothes). My family are relieved that we have found Russettinfs and have confidence in its team.

Myself and family really enjoyed the afternoon.

Thank you for a lovely afternoon.

Also, some alpacas were brought in to see the residents; they were very well-behaved.

Staff very attentive, as usual.

Thank you again from his family for all your love and care. We know he would love to say thank you too.

Excellent home. Great staff; sensitive to any requests, great with communication, discreet, maintain dignity of patients and have a lovely 'warmth' and caring attitude. Very good communication, always contactable with easy access to Mum and the home. Frankly, a fantastic home and one to be very proud of! Very, very happy that my mother is in their care! Best wishes.

This is the second time I have eaten with my dad at the home, on both occasions, I have been very satisfied with my meals. I have the vegetarian option. Very well seasoned and not seasoned with spices, as most vegetarian food is.

I was invited to a coronation tea with my mother at Russettings. On arrival, we were shown to the dining room where the tables were set out with decorations and flags to make it special. We were presented with a cream tea for two which was delicious and the service was great. I have a lovely time with my mother.

Staff very helpful and friendly.

The well-presented newsletters each month are a nice way to keep us informed of the activities available to the residents.

Staff are very helpful and attentive to Dad.

Mum sadly passed away late last week but my positive comments about the home still stand and even more so after their fantastic support for both Mum and our family in the days leading up to and after Mum's passing. Right from the management down, everyone has been wonderfully kind and supportive. We visited Mum daily in her last days and there were always care staff on hand helping and comforting Mum. Even at the end, which can't have been long after my last visit, there were several members of staff with her, so Mum was never alone. I'd like this opportunity to thank all the staff again for all their kindness and support. Dementia is a horrible disease but I know that if Mum could have expressed herself, she too would have wanted to thank them all for making her last years as comfortable as possible. If care, respect and kindness are top of your wishes when looking at a home for a loved one then Russettings should be your choice.