Fulford Care and Nursing Home

East Street, Littlehampton BN17 6AJ
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9.8 63 Reviews
  • Fulford Care and Nursing Home, Littlehampton
Fulford is a real home-from-home in the vibrant West Sussex seaside town of Littlehampton, providing high-quality 24-hour affordable residential, nursing, palliative, respite and convalescence care.

Fulford care for people with:

Physical disabilities
Limited mobility
Severe cognitive impairment
They cater for both long- and short-term stays, and can also arrange regular respite care.

All residents are different, and Fulford offers a range of activities and menu options so every person feels happy, stimulated and cared for.

When someone arrives at Fulford, they immediately become part of the Agincare family. The home cares for them and help them maintain their independence, decision-making and control as much as they can.

Fulford is their home, and their changing physical and emotional needs are supported so they can stay here as long as they want to.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1250
  • Self-Funded Residential Dementia Care: £1400 – £1400
  • Self-Funded Nursing Care: £1400 – £1400
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Care: £1650 – £1650
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1700

These prices are only a guideline, please contact Fulford Care and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sarah Hart (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and NHS & WSCC Funded residents
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (70)

Parking

  • Parking available onsite

Fulford Care and Nursing Home Reviews (63)

Total of 63, showing 21-40
9.8

Fulford Care and Nursing Home has a Review Score of 9.8 (9.785) out of 10, based on 19 reviews in the last 2 years. Over all time Fulford Care and Nursing Home has 63 reviews.

Overall Experience

  • 43
  • 17
  • 3
  • 0
  • 0

Date Published

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Review from H Y (Daughter of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a hard decision to place Mum in a care home. We are delighted with the care, humour and time Mum is given by various carers throughout the day. Care at night is vital to her and given professionally. The homemade food is excellent and she enjoys being able to make choices.
I feel I can go home,
knowing she is being cared for.

Reply from Claire Latreille, Operations Manager at Fulford Care and Nursing Home

Thank you for taking the time to leave a review.
We know the decision to move a loved one into a home is never an easy one. We are so glad you are happy with your choice of Fulford.

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Review from Sandra V (Daughter of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place. My brothers and I are so glad we found Fulford Care and Nursing Home and are forever grateful for the care our Mum received. The atmosphere was always a happy one and we received updates regularly and without requesting them. I didn’t really want Mum to go into a care home and
had little choice, but Fulford Care and Nursing Home made it so much easier as I knew Mum was getting really good care from genuinely caring people. I will always remember the wonderful upbeat staff who made this difficult time a happy experience for my Mum, always going above and beyond to make life a party! They always had time to talk about Mum. Thank you to all the staff at Fulford Care and Nursing Home for your kindness to both Mum and myself, you are truly wonderful people.

Reply from Julie Slater, Fulford Manager at Fulford Care and Nursing Home

Thank you so much for the lovely comments. The team at Fulford were honoured to care for your mum and to make you all a part of our Fulford family.

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Review from Gary C (Son of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Fulford Care and Nursing Home from 29th May to 16th June, within that time the girls who were caring for her was fantastic, the help and service for my mother contributed to her leaving for home after 3 weeks of being admitted. Full credit to the staff who looked after her.

Reply from Jamie Powell, Head Of Customer Relations at Fulford Care and Nursing Home

Thank you for taking the time to leave a review. We are so pleased you were happy with the service we provided to your mother and that she was able to return home so quickly.

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Review from Denise S (Daughter of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother loves it here, she is positively thriving. The staff are friendly and efficient. Food is good and plentiful. There are lots of activities taking place and a lovely courtyard to sit in and enjoy the sunshine. The staff have worked tirelessly to keep the residents and themselves safe during
the pandemic which our family is eternally grateful for.

Reply from Jamie Powell, Head Of Customer Relations at Fulford Care and Nursing Home

Thank you for taking the time to leave a review. We shall pass on your lovely comments to the team.

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Review from Linda W (Daughter of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for a few years now. I cannot stress enough the wonderful care she gets from all the staff. The safety put in place throughout COVID was outstanding. Thank you to all the staff for your hard work and care that you give my mother and all the residents.

Reply from Jamie Powell, Head Of Customer Relations at Fulford Care and Nursing Home

Thank you, we will pass on your lovely comments to the team.

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Review from K T (Goddaughter of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so friendly (with one exception) and welcoming, especially the staff member on reception. My aunt is happy living here and is given choices to help keep her independence. She is well cared for and her room is very clean, maybe a little tired looking especially the paintwork.

Reply from Debbie Boyd, Marketing at Fulford Care and Nursing Home

Thank you for your review. We are pleased your aunt is happy, and we are able to provide her with a high quality of care while also encouraging her independence, which is very important. Please follow our Facebook page should you wish to see updates and photos direct from the home.

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Review from Bryan P (Son of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in the home for just over a year and throughout this time, she was happy and well cared for. All the staff were very friendly when we visited and we were always made to feel welcome. I could not fault the care she received, particularly in such a difficult time with the Covid pandemic. Mum
was diagnosed as end of life and the kindness and love she received continued until she passed away with a carer by her side. Many thanks to all the staff for your care and support.

Reply from debbie boyd, Marketing at Fulford Care and Nursing Home

Thank you for your kind review. We are very sorry for your loss. It was a pleasure to look after your Mother and we are pleased you feel we gave her a high-quality level of care and compassion.

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Review from Ross B (Son of Resident) published on 14 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic experience at a very difficult time. My mother had to go into care. I was so impressed with the staff. All of the staff could not have been more helpful. They look after mum so well. Thanks to you all.

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Review from Morris J (Husband of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has looked after my wife over the last few months with great care and compassion.
She has had a stroke and dementia and is very happy and well cared for.
One member of staff has helped us through a very difficult period and we have been able to use a video phone which has been a really lovely
facility for which I am very grateful to this person who has been so caring and supportive. My thanks to all the staff at Fulford who have given my wife exceptional care and love.
15/10 *****

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Review from T H (Resident) assisted by family/friend published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, made my time as easy as it could be. Excellent food, lovely staff and a very nice room.

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Review from B P (Son of Resident) published on 4 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in the home a relatively long time, and over the years has seen many changes most certainly a huge turn around in staff members.
However, when the home was taken over, that seems to have stopped which is great as Mum now has a chance to have better relationships and the staff can get
to know all her wishes (as such).
The level of care and love shown by the staff is great to witness and reassuring to all the family. Any problems are dealt with quite quickly, and there is a palpable service of wanting to help get things right. As Mum seems happy here, that's a recommendation right there!

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Review from A B (Daughter of Resident) published on 29 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with my mother's care, both nursing and personal. She has been a resident of Fulford for 13-months now. I find I can talk to the management and nursing staff about any concerns I have for my mother, and I feel they understand my mother's needs very well.
I am very pleased that
there is now a carer who organises all the entertainment programmes for the residents. She is excellent, and it is so lovely to see the residents involved in activities, and it certainly brightens up all their days, especially my mother. All the staff worked hard to give the residents a very Happy Christmas.

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Review from J B (Wife of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is looked after carefully and thoroughly and courteously.

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Review from Brenda M (Daughter of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were residents at Fulford Care and Nursing Home. My Mum was suffering with vascular dementia and needed 24/7 care, was looked after with kindness and patience which is vital with this illness. We were always kept informed of any concerns with Mum's care and was always made very welcome
on visits. When Dad lost his mobility we have no hesitation in considering Fulford for his needs when the time was right for him to become a resident, into knowing the staff and management we were confident it was the right place for him and knew he would be cared for and we would have peace of mind. I would recommend Fulford Care and Nursing Home to anyone looking for a decent care home for their loved one.

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Review from Tracey P (Daughter-in-law of Resident) published on 1 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say on Saturday 14th December 2019 I was visiting my father-in-law with my husband and my mother-in-law to find that the Fulford were having their Christmas party on that day with a singer and a raffle, it was a fun and enjoyable day, thank you.

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Review from Stanley W (Son of Resident) published on 30 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been with Fulford for the past two years and her care has been very good. She is well-fed and kept comfortable. The care staff and nursing staff are very capable and good with her. The home is always clean and tidy and fresh. The reception staff are lovely and always welcoming.

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Review from Brenda L (Daughter of Resident) published on 13 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say an extra thank you on behalf of my mother, for the great care most recently when my mother was extremely poorly. All the staff were very supportive and thankfully Mum managed to get through a very difficult period. She will never get better than she is but she receives very good
care and I would recommend Fulford. Thank you to all the staff.

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Review from John W (Husband of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was more than happy with the care which my wife received from all the staff and management at the home and would like to say a thank you to all.

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Review from H W (Daughter of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you so much for all the care and support of my mother. Mum has made such progress, owing to all your care.
You have given my mother back a quality of life. Thank you for all the patience and kindness of all the carers. We have also enjoyed some lovely activities for the residents. A big "thank
you" and well done to the activity coordinator.

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Review from M F (Son of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well run care home with experienced and caring staff. Mother made to feel welcome and safe.

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Fulford Care and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.785 for Fulford Care and Nursing Home is calculated as follows: ( (175 Excellents x 5) + (48 Goods x 4) ) ÷ 223 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fulford Care and Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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