Woodlands Nursing Home

23 Silverdale Road, Burgess Hill RH15 0ED
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9.9 48 Reviews
  • Woodlands Nursing Home, Burgess Hill
Woodlands is rated “OUTSTANDING” by the Care Quality Commission (July 2017). The family owned and run nursing home is rated in the top 4% nationally.

The fantastic team of permanent staff allows Woodlands to consistently deliver personalised and outstanding nursing care in a relaxed and friendly environment for up to 33 residents.

The majestic Victorian property with a front veranda, beautiful rear garden and summer house for outdoor activities, is located within walking distance of the train station and local town centre.

Its inhouse chef allows the home to deliver a tasty and varied menu and cater for any special dietary requirements a resident may have.

Residents also benefit from the regular visits made by a hairdresser, physiotherapist, and chiropodist.

They make a special effort to retain strong links with the surrounding community and have several local groups and volunteers actively visiting the home, in addition to their inhouse activities.

Deciding on care can be a daunting proposition for many people and they are more than happy to answer any question you may have. Please feel free to get in touch if you would like more information.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Kenley Care Ltd

Person in charge

  • Tintu Kuriakose (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • Visitors welcome at all times, with respect given to service users requirements.


    also welcome to bring well behaved family pets to visit.


    Regular activities and entertainers, to which you are always welcome to attend, no invitation required.

Parking

  • Ample car parking.

Woodlands Nursing Home Reviews (48)

Total of 48, showing 1-20
9.9

Woodlands Nursing Home has a Review Score of 9.9 (9.862) out of 10, based on 9 reviews in the last 2 years. Over all time Woodlands Nursing Home has 48 reviews.

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Review from Susan S (Daughter of Resident) published on 11 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a lovely relaxed atmosphere. It is well cared for and clean and tidy.The staff are attentive, friendly and professional.There are regular activities available with many visits from entertainers, musicians and magicians and pets. I feel my mum is well cared for and well fed. I always feel
welcome when I come to visit my mum whether she is in her room, the garden or the common room.

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Review from Sarah S (Relative of Resident) published on 30 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As Aunt's family we are very happy with how she is looked after. The staff and manager are so attentive and caring to my Aunt. We are assured that she is well cared for. We are very pleased with this choice of nursing home.

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Review from J M (Daughter of Resident) published on 28 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first day we knew this was the home that we wanted mum to stay. It was exceptionally friendly, welcoming and looked and smelt so clean. Nothing is too much trouble for anybody. The food is good and the residents have plenty of activities to keep them occupied. There is nothing that I can
fault, mum is so well looked after and we are so happy to leave her in their care.

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Review from S V (Son of Resident) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, mum is very happy at Woodlands. The staff are caring and look after mum well. We always feel welcome when we visit and the staff are very flexible and work with us. Food is great and mum gets to choose from a menu that is presented in a way she can understand. All the activities that
the home offers keep mum stimulated and interested. We enjoy the fortnightly newsletter which shows what mum has been getting up to and keep us well informed.

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Review from B T (Resident) assisted by family/friend published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, nice food, and lots of activities to do in the day. Nice chatting to other residents, especially like the pretty decorations.

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Review from N D (Daughter of Resident) published on 21 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Woodlands Nursing Home for over 9 months now, and I have found it to be a really lovely home. The staff are all amazing and always has mum's best interests at heart. They look after her well and as so kind and caring. Nothing is too much trouble. Mum is upset or just needs reassurance
that we are ok. They will ring us to put her mind at rest. There is activities every day to stimulate the residents and they have people coming in to entertain them. It has a wonderful friendly atmosphere. They really look after the families too.

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Review from S D (Son of Resident) published on 13 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every way, from care for my mother to care for everyone at Woodlands. Everyone smiles, says hello, remembers me and talks to my mother with dignity.
I visit every day and feel I am visiting my mother in a place that feels like my mum's home.
Not an experience I have found at other nursing
homes. Thank you to all at Woodlands.

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Review from Valerie W (Wife of Resident) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Woodlands from May 2023 until April 2025 after he had suffered severe heart failure. He was treated with great respect and dignity. He was given first class care and support and commented every time I visited on how well he was looked after. The staff were always cheerful and caring.
He enjoyed his meals and complimented the catering staff saying that he'd never had a poor meal there. Although he didn't join in activities, he did enjoy a few music sessions from time to time. His room was cosy and he always spoke to the staff as they passed by. His room was kept spotlessly clean. With continued physiotherapy, good medication and encouragement he made remarkable progress and was able to leave Woodland and return home on April 16th 2025. We would like to thank everyone who made this possible - the management, carers and nursing staff. We are extremely grateful to you all. I would not hesitate in recommending Woodlands. And thank you for all the cups of coffee!!

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Review from J J (Daughter of Resident) published on 26 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum never (through her choice) used all the facilities & activities available to her. However, ALL the staff were wonderful to her.

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Review from M H (Daughter of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recommended Woodlands to several other people based on the excellent care given to Mum over the last five years and will continue to do so. I believe Mum would not have been with us for as long as she was, had it not been for the excellent level of care. I have always found the staff and management
very helpful and quick to respond to any issue, no matter how small. Thank you to all.

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Review from G W (Daughter of Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum was diagnosed with Alzheimer's vascular dementia and psychosis in February 2020, her psychiatrist told us she would lose her mental capacity to enjoy her surroundings, perhaps to know her family, within 6 months. My family all believe it is testament to the care she receives at Woodlands that
she is still able to enjoy her life more than 2 years later.

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Review from Karin M (Daughter of Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my family, I would like to thank all the staff at Woodlands Nursing Home for the outstanding care that he received. They were so kind, caring and compassionate and provided such amazing support not only to my father but to all the family towards the end of his life. The end-of-life care
was exceptional and we are very grateful. Thank you.

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Review from Susan C (Niece of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is very happy at Woodlands Nursing Home, we are so grateful for all the care and attention he receives. We are particularly pleased that he is now able to walk again with all the exercise and encouragement. All the staff are friendly and helpful and obviously care deeply about the best interests
of the residents. Meal times and activities are the highlights of my uncle's day. Thank you.

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Review from D D (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the level of care that my mother receives. The management and staff are excellent and very affectionate. My mother is very well settled, happy, and comfortable with the friendly faces she sees on a daily basis.

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Review from P C (Son of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You look after my dad brilliantly, thank you. The home is an excellent standard throughout and the care staff are very kind and compassionate and feel more like close friends. We are so happy that dad is with you and have already recommended you to others.

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Review from R J (Daughter of Resident) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always had excellent care and support for my mother. We cannot fault the home's response and communication during the pandemic. They have done remarkably well to keep the home free of any outbreak and get the residents vaccinated. We have routinely recommended the home to our friends and several
have placed their family here, which is great to see.

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Review from David A (Son of Resident) published on 28 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Three cheers to you all! I can only imagine the challenges the home has faced during the pandemic and it is amazing you have prevented any outbreak in the home, for which we are very grateful. I have always found the home extremely supportive to us as family. Keep up the good work.

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Review from Nicholas H (Husband of Resident) published on 16 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands provides outstanding care through the quality of its staff who are all caring and focus on the residents. The management team always respond quickly to any questions and there is constant feedback. The nurses are excellent and we are very happy.

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Review from Robert C (Son of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We picked Woodlands based on their outstanding CQC report and we are glad we did. This view has been reaffirmed by the pre-emptive and excellent action they have taken during the COVID-19 crisis and I am not at all surprised that they have managed to avoid any outbreaks. As an example: prior to the
government announcing lockdown, Woodlands had already put measures in place, such as regular temperature checks for all and even went as far as plumbing in an external basin for everyone to use prior to entering the building. The staff are compassionate and caring. When picking a home for my mother, the question was "what would my father have wanted for her" and I believe it is Woodlands. Thank you for all you do for mum, especially during this difficult time.

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Review from Patricia P (Wife of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak more highly of them and their response to COVID has been first class and I am not at all surprised they have managed to keep the home safe. The home and staff are excellent and I am comforted knowing how well my husband is looked after. Thank you to all of them for their dedication and
hard work.

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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Woodlands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Woodlands Nursing Home is calculated as follows: ( (101 Excellents x 5) + (4 Goods x 4) ) ÷ 105 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Woodlands Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Woodlands Nursing Home

What types of Care is Woodlands Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodlands Nursing Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Woodlands Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands Nursing Home to the centre of Burgess Hill?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Nursing Home to verify any information. View our terms and conditions. Woodlands Nursing Home has an Enhanced Service - more info.