Woodlands Nursing Home

23 Silverdale Road, Burgess Hill RH15 0ED
Review Us
9.9 48 Reviews
  • Woodlands Nursing Home, Burgess Hill
Woodlands is rated “OUTSTANDING” by the Care Quality Commission (July 2017). The family owned and run nursing home is rated in the top 4% nationally.

The fantastic team of permanent staff allows Woodlands to consistently deliver personalised and outstanding nursing care in a relaxed and friendly environment for up to 33 residents.

The majestic Victorian property with a front veranda, beautiful rear garden and summer house for outdoor activities, is located within walking distance of the train station and local town centre.

Its inhouse chef allows the home to deliver a tasty and varied menu and cater for any special dietary requirements a resident may have.

Residents also benefit from the regular visits made by a hairdresser, physiotherapist, and chiropodist.

They make a special effort to retain strong links with the surrounding community and have several local groups and volunteers actively visiting the home, in addition to their inhouse activities.

Deciding on care can be a daunting proposition for many people and they are more than happy to answer any question you may have. Please feel free to get in touch if you would like more information.

Show Woodlands Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Kenley Care Ltd

Person in charge

  • Tintu Kuriakose (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • Visitors welcome at all times, with respect given to service users requirements.


    also welcome to bring well behaved family pets to visit.


    Regular activities and entertainers, to which you are always welcome to attend, no invitation required.

Parking

  • Ample car parking.

Woodlands Nursing Home Reviews (48)

Total of 48, showing 21-40
9.9

Woodlands Nursing Home has a Review Score of 9.9 (9.862) out of 10, based on 9 reviews in the last 2 years. Over all time Woodlands Nursing Home has 48 reviews.

Overall Experience

  • 45
  • 3
  • 0
  • 0
  • 0

Date Published

48
9
9
9
39

Review from Karen A (Daughter of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing, they are caring, warm and friendly even through these exceptional times - we can't thank them enough. We originally found Woodlands through carehome.co.uk and are delighted we did.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen C (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the wonderful care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah P (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Family atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from AS (Daughter of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Woodland Nursing Home for several years and I am very happy that she is receiving the best possible care. All the care staff are lovely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony B (Son of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the nursing care mum is recieving. The manager is excellent and all the staff extremely helpful and caring. Mum has settled in really well and we are all very happy with her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gordan T (Next of Kin) published on 17 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I score everything 10 out of 10 and would recommend Woodlands to anyone that requires nursing care. The resident was only with the home for a short period but was extremely well looked after during this difficult time. We took chocolates and flowers to the staff to thank them for their excellent service.
Thank you for your kindness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Max M (Daughter of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands foster a community of warmth, compassion, kindness and utmost care.
They treat all the residents like family and I felt so welcomed on every visit to my mother.
My mother, in her words, felt safe, comfortable and cosy in her room and I know she had the best of care I could wish for her in
her final months.
Woodlands staff and team are incredible.
I could not have asked for better care for my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pearl M (Sister of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased with all the care my sister has received.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N L (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Woodlands Nursing Home for eighteen months now as he suffers with dementia.
The staff are very professional, caring and friendly which has allowed Dad to settle in well.
The home provides activities most days which it's residents enjoy.
The home has undergone many structural
improvements since Dad arrived.
The only negative comment I can add to this review is the shortage of space in the front room whilst visiting in the afternoon during the winter months.
During the summer the veranda offers space to sit and enjoy the sunshine.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah M (Daughter of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Woodlands for six weeks now, his whole quality of life has improved dramatically. He is enjoying the lovely food, the staff are incredibly kind and patient and we feel very lucky to have found a place that he can receive such outstanding care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat R (Daughter of Resident) published on 28 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always something going on at Woodlands. It is just like home, we are always welcome at any time and it doesn't matter how long we stay. The staff never ignore mum and are extremely friendly and helpful at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Resident) published on 30 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with my care. I originally came in for palliative care but have now been sent home due to my recovery thanks to the outstanding nursing care. The staff are excellent and very obliging, nothing is too much trouble for them. Having a Pets as Therapy dog in the home is wonderful
and the home has even allowed supervised visits from my dogs which means a great deal to me. I would highly recommend this home to anyone needing nursing care as it is homely and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from CM (Son of Resident) published on 18 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has changed beyond recognition under the new owners and there has been a wonderful transformation. Woodlands is an excellent home and I'm grateful for the outstanding care and support they have given my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris A (Daughter of Resident) published on 13 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands provided my mother with wonderful care. If I could rate the staff above excellent I would, they have been amazing. It is all the small things that have made the difference i.e. choices of books, time in the garden etc. Thank you to all so much for your support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J A (Daughter of Resident) published on 21 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have wished for a better home for my mother, she is so well cared for by all the staff. A real family feeling is present here. My mother is settled and happy in her current surroundings.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terry P (Wife of Resident) published on 27 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the home. My husband is very well looked after and supported, as I am, which means a lot to me. I've already recommended the home to others. Thank you for the great work and all the support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Albert J (Husband of Resident) published on 26 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely happy with the care and kindness shown not only to my wife but to all of the family. Our thanks again for all the care, kindness and support. I have always enjoyed visiting the home and love the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from AW (Grandson of Resident) published on 19 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands is an extremely pleasant home. The staff are always very helpful and responsive to our needs and answer all questions thoroughly. The staff are buzzing in the the new environment and my grandmother was very happy there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived in a poor condition with the hospital having written me off, telling my daughter I'd never walk again. The care and medical support I've received is excellent and I now happily move around the home and outdoors unaided and with one walking stick. I highly recommend Woodlands to all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Coral A (Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Woodlands to friends and family. I'd tell them to come here. I particularly enjoy the activities which keep me busy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Woodlands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Woodlands Nursing Home is calculated as follows: ( (101 Excellents x 5) + (4 Goods x 4) ) ÷ 105 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Woodlands Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Nursing Home to verify any information. View our terms and conditions. Woodlands Nursing Home has an Enhanced Service - more info.