I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)
I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)
Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.
The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.
Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry,...
Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.
The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.
Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry, each with its own communal lounge, dining area, kitchenette and bathroom facilities.
All bedrooms are single occupancy with en-suite facilities. The upper floor is accessed by stairs or a lift.
Other facilities at Etheldred House include a café and a children's play room.
Etheldred House provides:
• Care and support 24 hours a day
• Housekeeping including a laundry service
• Traditional home-cooked meals, using fresh ingredients prepared by chefs
• Meaningful activities and outings planned through a programme following discussions with the people living in Etheldred House and their families
• Enclosed, landscaped gardens with wheelchair access
Loading travel time
Care Provided by Excelcare Etheldred House
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 85 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Acquired Brain Injury (ABI)
Accreditations
Gold Standards Framework (GSF)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,735
From £1,735
Residential Dementia Care
From £1,840
From £1,840
Nursing Care
From £2,000
From £2,000
Nursing Dementia Care
From £2,105
From £2,105
Contact Excelcare Etheldred House to confirm what's included and get a personalised quote:
Nursing fees are inclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Etheldred House for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Excelcare Etheldred HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 11:00 AM to 7:00 PM)We welcome onsite and virtual tours. The manager will share the information you need prior to your visit to ensure you have a great tour experience.
Remote Tours of Excelcare Etheldred HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 11:00 AM to 7:00 PM)We are more than happy to share our wonderful facilities with you via a virtual tour.
Excelcare Etheldred House has a Review Score of 10 (9.973) out of 10, based on 31 reviews in the last 2 years. Over all time Excelcare Etheldred House has 146 reviews.
Review from Sarah W (Granddaughter of Resident) published on 10 April 2018 Submitted via Website•
Overall Experience
All the staff are friendly and always willing to help. Lovely atmosphere in the home. It's nice to know grandma is well looked after.
All the staff are friendly and always willing to help. Lovely atmosphere in the home. It's nice to know grandma is well looked after.
↩Reply from Santall Horn, General Manager at Excelcare Etheldred House
Thank you for the lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sally F (Wife of Resident) published on 9 April 2018 Submitted via Website•
Overall Experience
The staff are very caring and helpful and with my husband. The office girls are always willing to help! Everything is done to care for the person that is ill.
The staff are very caring and helpful and with my husband. The office girls are always willing to help! Everything is done to care for the person that is ill.
↩Reply from Santall Horn, General Manager at Excelcare Etheldred House
Thank you for the lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Krystal S (Relative of Resident) published on 5 April 2018 Submitted via Website•
Overall Experience
All staff are friendly and approachable. It really is a home from home. I would recommend this service to anyone looking for care.
All staff are friendly and approachable. It really is a home from home. I would recommend this service to anyone looking for care.
↩Reply from Santall Horn, General Manager at Excelcare Etheldred House
Thank you for the lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine T (Resident / Service User) published on 23 March 2018 Submitted via Website•
Overall Experience
The home is very clean and tidy. Staff are very friendly, caring and understanding. Nothing is too much trouble for any of them, from the kitchen to the manager's office. My room is very lovely and comfortable to sleep.
The home is very clean and tidy. Staff are very friendly, caring and understanding. Nothing is too much trouble for any of them, from the kitchen to the manager's office. My room is very lovely and comfortable to sleep.
↩Reply from Santall Horn, General Manager at Excelcare Etheldred House
Thank you for the lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael R (Power of Attorney of Resident) published on 19 March 2018 Submitted via Postal Review Card•
Overall Experience
Frontline staff, mostly Romanian and Bulgarian, all have good English, work extremely hard and have a natural caring attitude towards residents. I cannot praise them enough. I spend many hours there and see first hand without exception these carers giving comfort and caring words and deeds. Just...
Frontline staff, mostly Romanian and Bulgarian, all have good English, work extremely hard and have a natural caring attitude towards residents. I cannot praise them enough. I spend many hours there and see first hand without exception these carers giving comfort and caring words and deeds. Just wish they were paid better so they could see how appreciated they are by visitors to our relatives.
↩Reply from Santall Horn, General Manager at Excelcare Etheldred House
Thank you for your kind words.
The staff pay has been reviewed and will change as of the 11th of March 2018.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanne P (Daughter of Resident) published on 8 March 2018 Submitted via Postal Review Card•
Overall Experience
I cannot express just how thrilled I am that I was able to move my mum here. The improvement in mum since her arrival has been heartwarming to watch and I put that down to the love and dedication of the staff for which I will be extremely grateful. Thank you so much.
I cannot express just how thrilled I am that I was able to move my mum here. The improvement in mum since her arrival has been heartwarming to watch and I put that down to the love and dedication of the staff for which I will be extremely grateful. Thank you so much.
↩Reply from Santall Horn, General Manager at Excelcare Etheldred House
Thank you for the lovely comments. I will pass it on to all the staff. We always strive to provide person-centred care at an outstanding level and welcome any comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2017
Overall Good
CaringOutstanding
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
News
25 Aug 2026
Etheldred House Care Home in Cambridge is celebrating after achieving an overall rating of ‘Excellent’ in its recent PAMMS inspection. To achieve this rating, a care home must demonstrate exceptional...
08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
Upcoming Events
There are no upcoming events for Excelcare Etheldred House.
Santall has been the General Manager at Etheldred House since November 2008. Santall began her career in management in 2004 as a Residential Care...
Santall has been the General Manager at Etheldred House since November 2008. Santall began her career in management in 2004 as a Residential Care Manager and has been a Home Manager since October 2006.
Santall holds numerous qualifications relating to care including Registered Managers Award.
Enrica LinaoJob Title Care ManagerJoined 2008
Enrica became the Care Manager at Etheldred House in November 2008 and is a Registered General Nurse.
Enrica is responsible for the running of the home in the absence of the Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Etheldred House to verify any information. View our terms and conditions. Excelcare Etheldred House has an Enhanced Service -what an Enhanced Service includes.
