Search...

Excelcare Etheldred House

Clay Street, Histon, Cambridge, Cambridgeshire CB24 9EY
Excelcare Logo
Jobs
Excelcare Etheldred House logo
I cannot say how grateful my family is for the care and support we have receivedLynda T(Daughter of Resident/Service User)
Excelcare Etheldred House, Cambridge
Excelcare Etheldred House, Cambridge
Excelcare Etheldred House, Cambridge

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia.

The care home, which offers long term and respite care is situated in the village of Histon with good access to local shops and a library. Cambridge city centre is five miles away.

Etheldred House is divided into four houses over two floors, Apple, Pear, Cherry and Strawberry,...  

Care Provided by Excelcare Etheldred House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,650
Residential Dementia CareFrom £1,750From £1,750
Nursing CareFrom £1,905From £1,905
Nursing Dementia CareFrom £2,005From £2,005

All nursing fees include FNC which currently is £254.06

Contact Excelcare Etheldred House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Santall Horn(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Excelcare Etheldred House Reviews (146)

Submit a Review
10

Excelcare Etheldred House has a Review Score of 10 (9.974) out of 10, based on 33 reviews in the last 2 years. Over all time Excelcare Etheldred House has 146 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Excelcare Etheldred House
Loading...
Showing 146 reviews matching selected criteria
Review from Sarah W (Granddaughter of Resident) published on 10 April 2018 Submitted via Website
Overall Experience

All the staff are friendly and always willing to help. Lovely atmosphere in the home. It's nice to know grandma is well looked after.

Reply from Santall Horn, General Manager at Excelcare Etheldred House

Thank you for the lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sally F (Wife of Resident) published on 9 April 2018 Submitted via Website
Overall Experience

The staff are very caring and helpful and with my husband. The office girls are always willing to help! Everything is done to care for the person that is ill.

Reply from Santall Horn, General Manager at Excelcare Etheldred House

Thank you for the lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Krystal S (Relative of Resident) published on 5 April 2018 Submitted via Website
Overall Experience

All staff are friendly and approachable. It really is a home from home. I would recommend this service to anyone looking for care.

Reply from Santall Horn, General Manager at Excelcare Etheldred House

Thank you for the lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine T (Resident / Service User) published on 23 March 2018 Submitted via Website
Overall Experience

The home is very clean and tidy. Staff are very friendly, caring and understanding. Nothing is too much trouble for any of them, from the kitchen to the manager's office. My room is very lovely and comfortable to sleep.

Reply from Santall Horn, General Manager at Excelcare Etheldred House

Thank you for the lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael R (Power of Attorney of Resident) published on 19 March 2018 Submitted via Postal Card
Overall Experience

Frontline staff, mostly Romanian and Bulgarian, all have good English, work extremely hard and have a natural caring attitude towards residents. I cannot praise them enough. I spend many hours there and see first hand without exception these carers giving comfort and caring words and deeds. Just wish they were paid better so they could see how appreciated they are by visitors to our relatives.

Reply from Santall Horn, General Manager at Excelcare Etheldred House
Thank you for your kind words.

The staff pay has been reviewed and will change as of the 11th of March 2018.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanne P (Daughter of Resident) published on 8 March 2018 Submitted via Postal Card
Overall Experience

I cannot express just how thrilled I am that I was able to move my mum here. The improvement in mum since her arrival has been heartwarming to watch and I put that down to the love and dedication of the staff for which I will be extremely grateful. Thank you so much.

Reply from Santall Horn, General Manager at Excelcare Etheldred House

Thank you for the lovely comments. I will pass it on to all the staff. We always strive to provide person-centred care at an outstanding level and welcome any comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2017
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 11 Aug 2025

    The team at Etheldred House Care Home Care Home in Histon has been celebrating after receiving the news that they have sustained excellent practice in their recent accreditation with the...

Upcoming Events

There are no upcoming events for Excelcare Etheldred House.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Etheldred House.

Meet the Team (2)

Santall Horn
Santall HornJob Title:General ManagerJoined: 2008
Santall has been the General Manager at Etheldred House since November 2008. Santall began her career in management in 2004 as a Residential Care Manager and has been a Home Manager since October 2006.

Santall holds numerous qualifications relating to care including Registered Managers Award.

Enrica Linao
Enrica LinaoJob Title:Care ManagerJoined: 2008
Enrica became the Care Manager at Etheldred House in November 2008 and is a Registered General Nurse.

Enrica is responsible for the running of the home in the absence of the Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Etheldred House to verify any information. View our terms and conditions. Excelcare Etheldred House has an Enhanced Service -more info.