
I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)

The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)


I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)

The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)


Barchester Hilton Park Care Home makes the most of pleasant grounds, in the beautiful location of Bottisham, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the best...
Care Provided by Barchester Hilton Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Hilton Park Care Home for full pricing details and T&Cs.
Contact Barchester Hilton Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Geanina Tinca(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (29)
Barchester Hilton Park Care Home Reviews (119)
Barchester Hilton Park Care Home has a Review Score of 9.6 (9.633) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Hilton Park Care Home has 119 reviews.
Since my mother has been here she has been taken care of in all aspects. Although she is bed-ridden the staff cannot do enough for her and she is very happy here.
Thank you for your kind words, I will ensure these are shared with the staff Team at Hilton Park.
I have been here nearly 3 months and all the staff have been very friendly to me so I can recommend this place.
My father was sent to Hilton Park as part of NHS continuing care. Everyone was kind, attentive and by the end of his stay, it was obvious he had bonded with the staff caring for him. From any observations staff made great efforts to familiarise themselves with individual resident's likes and dislikes. I commend them for this as it must make frail and vulnerable people feel safe and cared for. I was less happy with the room. Mainly regarding the shabbiness of the bathroom. Definitely scored low on cleanliness. Toilet roll holder broken off the wall, making it hard to reach loo paper with limited mobility. Balance issues. Windows in desperate need of cleaning - hard to see out of.
My Mum was a resident at Hilton Park for over 2 years, I was very happy with the care she received and the staff were very good to her.
Clothes were always clean but sometimes wearing other peoples clothes.
Shower didn't get fixed - plumbing problem after refurbishment, couldn't open the window as the paint had stuck it closed.
Very pleasant setting and staff on the whole very helpful.
We were only in Hilton Park for 2 weeks respite.
My room was extremely bright and very pleasant. Most of the carers were cheerful, kind and very helpful. I found the food the second week of my visit was near excellent.
The chickens in the garden are a great source of discussion.
Many thanks to all staff for their hard work done with a smile.
The care given to my wife was very caring, the staff were extremely obliging, the activities were very good, and the treatment of myself as a visitor (relative) was very good.
Staff very caring and friendly.
His day to day care is wonderful.
Each of the carers and nurses provides professional care and unbelievable level of compassion and consideration for all residents, and great concern and support to relatives.
This under very difficult circumstances and obvious understaffing problems.
Management do their best, but I suspect their 'hands are tied' by achieving 'over-stretched' targets.
The rooms, facilities and food are very good.
Finally, I am personally very grateful to the 'front-line' staff for their tireless work and dedication - please consider the pressure you put them under.
There is a feeling that those who stay here are treated with love and respect which makes them one of a large family.
My mother was resident at Hilton Park for more than four and a half years until her passing in December 2016. At the start of her stay, she was an active participant in everything on offer at the home and enjoyed the full range of activities. In the early days, she looked forward to every day and was fully supported by the excellent staff, facilities and organisation. Unfortunately, as time went on her personal health deteriorated and she found herself bed-bound for basically the last two years. With her deterioration, the care required from the staff obviously increased and we were very grateful for their professionalism and understanding. During the latter part of her stay, she was in need of constant attention with special medical and dietary needs. All aspects of these requirements were comprehensively covered right up to the end. There is no doubt in our minds that Hilton Park is a first class, well run care home and would receive our recommendation and endorsement to any friends or family if they needed any similar care. It is good to find an establishment that is not tarnished by the negative press often handed out to this type of service provider.
My mother has been here for 2 years and her care is without fault. The home is clean and attractive, the food excellent and all the staff treat my mother with respect and kindness. There is nothing my brother and I can find to fault.
Since moving to Hilton Park, dad is happier than at any time since the death of mum, over a year ago. Hilton Park Care Home staff have worked hard to make dad feel comfortable and the family welcome.
Both parents visited for two weeks respite and stayed for four. Both parents were very happy with all aspects of the home, and would visit again.
It was reported to us by the lady we had come to see that quite often her food is put down out of reach and when she asks the person bringing her food to move it nearer, their English is limited so all they can say is I'll bring a nurse! who doesn't come? My friend doesn't like to keep on ringing this is bad for care and health of people in your care.
Thank you for your feedback. Please get in touch with us to provide some more details on your comments. Whilst we do have staff who are from overseas, they all have an acceptable level of English and are able to communicate with our residents. Our Nursing team are responsive and our residents are encouraged to ring for assistance when they need it. We look forward to hearing from you.
Mum was very settled from the day she arrived. Every effort was made to make her feel at home and very welcome. The staff were very caring and thoughtful, always very cheerful and went "The extra mile" for not just mum but us as a family, asking how we were and how dad was coping. They made a difficult time a better experience. Thank you to them all.
My uncle spent the last three weeks of his life at Hilton Park in Bottisham. He was moved from hospital to the home within 24 hours of my contact with the manager. He loved it from the first moment he moved there. The manager was efficient and caring and I found her very supportive initially and during his stay. The room he was allocated was wonderful, bright, clean every facility he needed plus it overlooked a beautiful garden. All the staff with out exception were excellent, very caring and understanding, kind and considerate in all ways. He was given all the medial treatment he required and was allowed to spend the last few weeks of his life with dignity fully supported and cared for by the staff around him. I shall always be grateful to them. I would highly recommend this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (200) & Events (0)
- 26 Feb 2026
At Hilton Park our Residents enjoy an array of daily activities planned by our dedicated Lifestyle enrichment team. The Activities team take regular feedback for the Residents and ensure that...
- 26 Feb 2026
National celebrations and family-friendly events are just some of the ways that we ensure the residents at Hilton Park remain connected with their loved ones and the wider community. Our...
- 12 Feb 2026
Celebrating National Pizza day is just one fun way that our Activities Team incorporate and build fun into the daily life of the Residents at Hilton Park. Our Activities Co-ordinator...
There are no upcoming events for Barchester Hilton Park Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Hilton Park Care Home.
Meet the Team (14)

Hello, my name is Geanina, and I am General Manager here at Hilton Park Care Home.
I qualified as a Nurse over 14 years ago and joined Barchester as General Manager in 2017.
Caring for frail older people has always been very close to my heart, and my team are committed to ensuring that all of our residents receive the highest quality care at all times.
It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes. I cannot praise my team enough and it gives me great pleasure to help mentor and develop their nursing careers with Barchester too!
I have always believed in a very “hands-on” approach to running a home, as I feel that it is the best way to build relationships and get to thoroughly know our residents even more.
My door is always open to anyone, even if only for a cup of tea and a chat! If I can be of any help with your care enquiry, please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.

Hello, my name is Adriana and I am the Deputy Manager at Hilton Park.
I began my career with Barchester in 2017 as a carer, throughout this time I have progressed and in 2023 I completed the CP programme. This led to me working within the home as a Care Practitioner.
I pride myself on my ability to build great relationships with our residents and relatives alike.

Hello, my name is Cati and I am the Clinical Lead at Hilton Park. I was previously the Community Manager for our Kings community.
Since qualifying as a Nurse, I have always had a kind and caring approach, putting our residents’ needs first and leading the team in a professional manner which is reflected in my day-to-day work.

Hello, my name is Connie and I am the Home Administrator at Hilton Park.
I have been part of the Hilton Park team for many years, having previously worked as an Admin Assistant. I use my many years of experience and knowledge to support everybody who needs my help and this often includes offering to make hot drinks for our residents.

Hello, my name is Jenelyn and I am the head of activities here at Hilton Park.
Having started my Barchester journey as a carer back in 2019, I have gained good experience working closely with our residents. After being a carer I then moved onto the Activities team and thoroughly enjoyed working as an Activities co-ordinator, which led to my promotion to Activity Lead.
Nothing makes me happier than seeing the smiles on our resident's faces.

Hello, my name is Derek and I have worked as part of the Barchester maintenance team since 2015.
With my previous years of knowledge and experience, I have been able to build a good relationship with our residents and fellow colleagues. I was absolutely thrilled when I was offered the role of Head of Maintenance.

Hello, my name is Jester and I am the Head of Housekeeping at Hilton Park.
I initially joined the company in July 2011 and worked my way up the ladder to the Head of Housekeeping by January 2016. My role is to manage the housekeeping and laundry team and although I am still relatively young, I am extremely ambitious and have managed to build a strong team who have tremendous pride in their work.

Hello, my name is Sonny and I am a Nurse in the Trinity Community at Hilton Park.
I began my journey with Trinity Community in 2008 as a Care Assistant, and over the years, I’ve had the privilege of growing within the team to become a Team Leader and most recently a Nurse. My passion for providing exceptional care has driven me to ensure that both our residents and staff are always supported and valued.
With over 15 years of experience in the care sector, I’m committed to upholding the highest standards of care and creating a positive, nurturing environment for everyone at Trinity Community. I’m dedicated to continuous learning and professional development, ensuring I can provide the best possible support to both my team and the people we care for.

Hello, my name is Doris and I am a Team Leader at Hilton Park.
I’ve proudly worked at Hilton Park for 20 years, starting in 2004 as a Care Assistant. Over the years, I’ve grown within the team and now hold the role of Team Leader. I’m passionate about providing high-quality care and supporting both our residents and my colleagues.
I’m also working towards becoming a Care Practitioner, continuing my journey of professional development.
Hilton Park has been my home for two decades, and I’m committed to making a positive impact every day.

Hello, my name is Sarah and I am a Carer, Dementia Champion and Activities Team Member at Hilton Park.
I’ve been part of the Hilton Park team since 2019, starting as a Care Assistant. In 2022, I became a Dementia Champion, and alongside my caring duties, I’m now also part of the Activities Team.
As a Carer, I’m dedicated to providing compassionate and personalised care to our residents. In my role as a Dementia Champion, I focus on raising awareness and promoting best practices for supporting those living with dementia, ensuring they receive the care and understanding they deserve. Additionally, being part of the Activities Team allows me to organise and lead activities that bring joy, engagement, and connection to our residents, helping to enhance their daily lives.
I’m passionate about making a difference across all my roles, and I’m committed to delivering high-quality care while helping our residents live fulfilling active lives.

Hello, my name is Anna and I am one of the longest-serving members of staff, having started my journey back in 2003 as a carer.
I have recently progressed within Hilton Park and have now completed the CP programme, meaning I now work as a Care Practitioner in our Queens community.
You will always be greeted by my warm and happy smile!

Hello, my name is Corina and I am a Team Leader/Admin Assistant at Hilton Park.
I joined Hilton Park in 2019 as a Care Assistant and have since progressed to Team Leader. Recently, I’ve also taken on the role of Admin Assistant, where I help with administrative tasks alongside my leadership duties.
As a Team Leader, I guide the care team to ensure we provide high-quality, person-centred care to our residents. In my admin role, I assist with scheduling, record-keeping, and supporting the smooth running of our care services. I’m passionate about making a positive impact in both roles every day.

Hello, my name is Lily and I am the Admin Assistant/Receptionist at Hilton Park.
Mine is the first friendly face you'll see as a visitor to our home and having previously worked as a carer at our sister home, Oaklands, I am delighted to be a part of the team here at Hilton Park.

Hello, my name is Sean and I am the Gardener at Hilton Park.
I have always been a wildlife enthusiast and work very hard to maintain our beautiful gardens. Rain or shine you will spot me outside, keeping on top of the lawn or flower displays that we have.
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