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Barchester Hilton Park Care Home

Bottisham, Cambridge, Cambridgeshire CB25 9BX
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I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)
Barchester Hilton Park Care Home, Cambridge
The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)
Barchester Hilton Park Care Home, Cambridge
Barchester Hilton Park Care Home, Cambridge

Barchester Hilton Park Care Home makes the most of pleasant grounds, in the beautiful location of Bottisham, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best...  

Care Provided by Barchester Hilton Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,536N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Hilton Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Geanina Tinca(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (29)

Barchester Hilton Park Care Home Reviews (119)

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9.6

Barchester Hilton Park Care Home has a Review Score of 9.6 (9.633) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Hilton Park Care Home has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from Doreen S (Sister of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

Since my mother has been here she has been taken care of in all aspects. Although she is bed-ridden the staff cannot do enough for her and she is very happy here.

Reply from Judith Wroe, General Manager at Barchester Hilton Park Care Home

Thank you for your kind words, I will ensure these are shared with the staff Team at Hilton Park.

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Review from Else C (Resident / Service User) published on 24 April 2018 Submitted via Postal Card
Overall Experience

I have been here nearly 3 months and all the staff have been very friendly to me so I can recommend this place.

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Review from S S (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card
Overall Experience

My father was sent to Hilton Park as part of NHS continuing care. Everyone was kind, attentive and by the end of his stay, it was obvious he had bonded with the staff caring for him. From any observations staff made great efforts to familiarise themselves with individual resident's likes and dislikes. I commend them for this as it must make frail and vulnerable people feel safe and cared for. I was less happy with the room. Mainly regarding the shabbiness of the bathroom. Definitely scored low on cleanliness. Toilet roll holder broken off the wall, making it hard to reach loo paper with limited mobility. Balance issues. Windows in desperate need of cleaning - hard to see out of.

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Review from C C (Son of Resident) published on 10 April 2018 Submitted via Postal Card
Overall Experience

My Mum was a resident at Hilton Park for over 2 years, I was very happy with the care she received and the staff were very good to her.

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Review from Maureen E (Niece of Resident) published on 6 April 2018 Submitted via Postal Card
Overall Experience
Social/activity was not good as my auntie was unable to get out of bed. Nursing was very good particularly at the end of her life.

Clothes were always clean but sometimes wearing other peoples clothes.

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Review from M S (Resident / Service User) published on 30 August 2017 Submitted via Postal Card
Overall Experience
Not much choice for food and limited alternatives if you had food intolerances.
Shower didn't get fixed - plumbing problem after refurbishment, couldn't open the window as the paint had stuck it closed.
Very pleasant setting and staff on the whole very helpful.

We were only in Hilton Park for 2 weeks respite.

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Review from Nora M (Respite Resident) published on 25 August 2017 Submitted via Postal Card
Overall Experience

My room was extremely bright and very pleasant. Most of the carers were cheerful, kind and very helpful. I found the food the second week of my visit was near excellent.

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Review from P S (Friend of Resident) published on 17 August 2017 Submitted via Postal Card
Overall Experience
The staff are always welcoming, the home looks clean, warm and homely. Lovely large grounds surround the home and there is plenty of room to walk around inside and outside of the home.
The chickens in the garden are a great source of discussion.

Many thanks to all staff for their hard work done with a smile.

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Review from M B (Husband of Resident) published on 10 August 2017 Submitted via Postal Card
Overall Experience

The care given to my wife was very caring, the staff were extremely obliging, the activities were very good, and the treatment of myself as a visitor (relative) was very good.

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Review from P E (Daughter of Resident) published on 10 August 2017 Submitted via Postal Card
Overall Experience

Staff very caring and friendly.

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Review from Mark S (Son of Resident) published on 18 May 2017 Submitted via Postal Card
Overall Experience
My father has been cared for in Maple Ward/Oaklands for a little over a year.
His day to day care is wonderful.
Each of the carers and nurses provides professional care and unbelievable level of compassion and consideration for all residents, and great concern and support to relatives.
This under very difficult circumstances and obvious understaffing problems.
Management do their best, but I suspect their 'hands are tied' by achieving 'over-stretched' targets.
The rooms, facilities and food are very good.

Finally, I am personally very grateful to the 'front-line' staff for their tireless work and dedication - please consider the pressure you put them under.

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Review from David H (Husband of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience
I am extremely satisfied with the care given over three years of my wife's care at Hilton Park.

There is a feeling that those who stay here are treated with love and respect which makes them one of a large family.

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Review from K W (Son of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience

My mother was resident at Hilton Park for more than four and a half years until her passing in December 2016. At the start of her stay, she was an active participant in everything on offer at the home and enjoyed the full range of activities. In the early days, she looked forward to every day and was fully supported by the excellent staff, facilities and organisation. Unfortunately, as time went on her personal health deteriorated and she found herself bed-bound for basically the last two years. With her deterioration, the care required from the staff obviously increased and we were very grateful for their professionalism and understanding. During the latter part of her stay, she was in need of constant attention with special medical and dietary needs. All aspects of these requirements were comprehensively covered right up to the end. There is no doubt in our minds that Hilton Park is a first class, well run care home and would receive our recommendation and endorsement to any friends or family if they needed any similar care. It is good to find an establishment that is not tarnished by the negative press often handed out to this type of service provider.

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Review from Jo H (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

My mother has been here for 2 years and her care is without fault. The home is clean and attractive, the food excellent and all the staff treat my mother with respect and kindness. There is nothing my brother and I can find to fault.

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Review from Lee S (Son of Resident) published on 2 November 2016 Submitted via Postal Card
Overall Experience

Since moving to Hilton Park, dad is happier than at any time since the death of mum, over a year ago. Hilton Park Care Home staff have worked hard to make dad feel comfortable and the family welcome.

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Review from L R (Daughter of Resident) published on 28 September 2016 Submitted via Postal Card
Overall Experience

Both parents visited for two weeks respite and stayed for four. Both parents were very happy with all aspects of the home, and would visit again.

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Review from Liz W (Friend of Resident) published on 15 September 2016 Submitted via Postal Card
Overall Experience

It was reported to us by the lady we had come to see that quite often her food is put down out of reach and when she asks the person bringing her food to move it nearer, their English is limited so all they can say is I'll bring a nurse! who doesn't come? My friend doesn't like to keep on ringing this is bad for care and health of people in your care.

Reply from Tom Holloway, Senior Digital Marketing Executive at Barchester Hilton Park Care Home

Thank you for your feedback. Please get in touch with us to provide some more details on your comments. Whilst we do have staff who are from overseas, they all have an acceptable level of English and are able to communicate with our residents. Our Nursing team are responsive and our residents are encouraged to ring for assistance when they need it. We look forward to hearing from you.

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Review from Wendy W (Daughter of Resident) published on 17 March 2016 Submitted via Postal Card
Overall Experience

Mum was very settled from the day she arrived. Every effort was made to make her feel at home and very welcome. The staff were very caring and thoughtful, always very cheerful and went "The extra mile" for not just mum but us as a family, asking how we were and how dad was coping. They made a difficult time a better experience. Thank you to them all.

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Review from Anne C (Niece of Resident) published on 2 February 2016 Submitted via Postal Card
Overall Experience

My uncle spent the last three weeks of his life at Hilton Park in Bottisham. He was moved from hospital to the home within 24 hours of my contact with the manager. He loved it from the first moment he moved there. The manager was efficient and caring and I found her very supportive initially and during his stay. The room he was allocated was wonderful, bright, clean every facility he needed plus it overlooked a beautiful garden. All the staff with out exception were excellent, very caring and understanding, kind and considerate in all ways. He was given all the medial treatment he required and was allowed to spend the last few weeks of his life with dignity fully supported and cared for by the staff around him. I shall always be grateful to them. I would highly recommend this home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (200) & Events (0)

News
  • 26 Feb 2026

    At Hilton Park our Residents enjoy an array of daily activities planned by our dedicated Lifestyle enrichment team. The Activities team take regular feedback for the Residents and ensure that...

  • 26 Feb 2026

    National celebrations and family-friendly events are just some of the ways that we ensure the residents at Hilton Park remain connected with their loved ones and the wider community. Our...

  • 12 Feb 2026

    Celebrating National Pizza day is just one fun way that our Activities Team incorporate and build fun into the daily life of the Residents at Hilton Park. Our Activities Co-ordinator...

Upcoming Events

There are no upcoming events for Barchester Hilton Park Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Hilton Park Care Home.

Meet the Team (14)

Geanina Tinca
Geanina TincaJob Title:General ManagerJoined: 2017

Hello, my name is Geanina, and I am General Manager here at Hilton Park Care Home.

I qualified as a Nurse over 14 years ago and joined Barchester as General Manager in 2017.

Caring for frail older people has always been very close to my heart, and my team are committed to ensuring that all of our residents receive the highest quality care at all times.

It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes. I cannot praise my team enough and it gives me great pleasure to help mentor and develop their nursing careers with Barchester too!

I have always believed in a very “hands-on” approach to running a home, as I feel that it is the best way to build relationships and get to thoroughly know our residents even more.

My door is always open to anyone, even if only for a cup of tea and a chat! If I can be of any help with your care enquiry, please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.

Adriana Pana
Adriana PanaJob Title:Deputy ManagerJoined: 2017

Hello, my name is Adriana and I am the Deputy Manager at Hilton Park.

I began my career with Barchester in 2017 as a carer, throughout this time I have progressed and in 2023 I completed the CP programme. This led to me working within the home as a Care Practitioner.

I pride myself on my ability to build great relationships with our residents and relatives alike.

Ecaterina Marin
Ecaterina MarinJob Title:Clinical Lead

Hello, my name is Cati and I am the Clinical Lead at Hilton Park. I was previously the Community Manager for our Kings community.

Since qualifying as a Nurse, I have always had a kind and caring approach, putting our residents’ needs first and leading the team in a professional manner which is reflected in my day-to-day work.

Connie Randles-Mills
Connie Randles-MillsJob Title:AdministratorJoined: 2009

Hello, my name is Connie and I am the Home Administrator at Hilton Park.

I have been part of the Hilton Park team for many years, having previously worked as an Admin Assistant. I use my many years of experience and knowledge to support everybody who needs my help and this often includes offering to make hot drinks for our residents.

Jenny Szabo
Jenny SzaboJob Title:Activity LeadJoined: 2020

Hello, my name is Jenelyn and I am the head of activities here at Hilton Park.

Having started my Barchester journey as a carer back in 2019, I have gained good experience working closely with our residents. After being a carer I then moved onto the Activities team and thoroughly enjoyed working as an Activities co-ordinator, which led to my promotion to Activity Lead.

Nothing makes me happier than seeing the smiles on our resident's faces.

Derek Beatens
Derek BeatensJob Title:Head of MaintenanceJoined: 2015

Hello, my name is Derek and I have worked as part of the Barchester maintenance team since 2015.

With my previous years of knowledge and experience, I have been able to build a good relationship with our residents and fellow colleagues. I was absolutely thrilled when I was offered the role of Head of Maintenance.

Jester Liwag
Jester LiwagJob Title:Head of HousekeepingJoined: 2011

Hello, my name is Jester and I am the Head of Housekeeping at Hilton Park.

I initially joined the company in July 2011 and worked my way up the ladder to the Head of Housekeeping by January 2016. My role is to manage the housekeeping and laundry team and although I am still relatively young, I am extremely ambitious and have managed to build a strong team who have tremendous pride in their work.

Sonny Dionisio
Sonny DionisioJob Title:NurseJoined: 2008

Hello, my name is Sonny and I am a Nurse in the Trinity Community at Hilton Park.

I began my journey with Trinity Community in 2008 as a Care Assistant, and over the years, I’ve had the privilege of growing within the team to become a Team Leader and most recently a Nurse. My passion for providing exceptional care has driven me to ensure that both our residents and staff are always supported and valued.

With over 15 years of experience in the care sector, I’m committed to upholding the highest standards of care and creating a positive, nurturing environment for everyone at Trinity Community. I’m dedicated to continuous learning and professional development, ensuring I can provide the best possible support to both my team and the people we care for.

Doris Radoc
Doris RadocJob Title:Team LeaderJoined: 2004

Hello, my name is Doris and I am a Team Leader at Hilton Park.

I’ve proudly worked at Hilton Park for 20 years, starting in 2004 as a Care Assistant. Over the years, I’ve grown within the team and now hold the role of Team Leader. I’m passionate about providing high-quality care and supporting both our residents and my colleagues.

I’m also working towards becoming a Care Practitioner, continuing my journey of professional development.

Hilton Park has been my home for two decades, and I’m committed to making a positive impact every day.

Sarah Stearn
Sarah StearnJob Title:Dementia ChampionJoined: 2019

Hello, my name is Sarah and I am a Carer, Dementia Champion and Activities Team Member at Hilton Park.

I’ve been part of the Hilton Park team since 2019, starting as a Care Assistant. In 2022, I became a Dementia Champion, and alongside my caring duties, I’m now also part of the Activities Team.

As a Carer, I’m dedicated to providing compassionate and personalised care to our residents. In my role as a Dementia Champion, I focus on raising awareness and promoting best practices for supporting those living with dementia, ensuring they receive the care and understanding they deserve. Additionally, being part of the Activities Team allows me to organise and lead activities that bring joy, engagement, and connection to our residents, helping to enhance their daily lives.

I’m passionate about making a difference across all my roles, and I’m committed to delivering high-quality care while helping our residents live fulfilling active lives.

Anna Seton
Anna SetonJob Title:Care PractitionerJoined: 2003

Hello, my name is Anna and I am one of the longest-serving members of staff, having started my journey back in 2003 as a carer.

I have recently progressed within Hilton Park and have now completed the CP programme, meaning I now work as a Care Practitioner in our Queens community.

You will always be greeted by my warm and happy smile!

Corina Artieni
Corina ArtieniJob Title:Team Leader/Admin AssistantJoined: 2019

Hello, my name is Corina and I am a Team Leader/Admin Assistant at Hilton Park.

I joined Hilton Park in 2019 as a Care Assistant and have since progressed to Team Leader. Recently, I’ve also taken on the role of Admin Assistant, where I help with administrative tasks alongside my leadership duties.

As a Team Leader, I guide the care team to ensure we provide high-quality, person-centred care to our residents. In my admin role, I assist with scheduling, record-keeping, and supporting the smooth running of our care services. I’m passionate about making a positive impact in both roles every day.

Lily Ashley
Lily AshleyJob Title:Admin AssistantJoined: 2020

Hello, my name is Lily and I am the Admin Assistant/Receptionist at Hilton Park.

Mine is the first friendly face you'll see as a visitor to our home and having previously worked as a carer at our sister home, Oaklands, I am delighted to be a part of the team here at Hilton Park.

Sean Ripsher
Sean RipsherJob Title:Gardener

Hello, my name is Sean and I am the Gardener at Hilton Park.

I have always been a wildlife enthusiast and work very hard to maintain our beautiful gardens. Rain or shine you will spot me outside, keeping on top of the lawn or flower displays that we have.

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