
I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)

The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)


I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)

The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)


Barchester Hilton Park Care Home makes the most of pleasant grounds, in the beautiful location of Bottisham, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the best...
Care Provided by Barchester Hilton Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Hilton Park Care Home for full pricing details and T&Cs.
Contact Barchester Hilton Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Geanina Tinca(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (29)
Barchester Hilton Park Care Home Reviews (119)
Barchester Hilton Park Care Home has a Review Score of 9.6 (9.633) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Hilton Park Care Home has 119 reviews.
My mother lived here for 10 months and I believe she couldn't have had better care anywhere else. There were plenty of hugs and hand-holding along with the practical care. She had to have a pureed diet and that was catered for at every meal. She was encouraged to go to the entertainment and activities that she was able to do. The staff seemed to have the same feelings as the family, when she was unwell and when she eventually died. We were given every support at that very sad time, hugs and sandwiches and tea, whilst we waited for the doctor and undertakers to arrive.
Thank you very much for your lovely comments, the staff were very touched by your feedback.
My husband was here for 4 weeks as an interim patient following hospitalisation for a severe infection. I found the home very welcoming as a visitor and we both enjoyed the atmosphere of the home and grounds. We cannot give enough praise to the carers. They were consistently cheerful, helpful and responsive to his needs. He was always treated with dignity and became very fond of the team.
Thank you very much for the lovely review. Your kind comments will be passed on to the team.
The care staff and domiciliary staff are very hardworking and responsive, despite evident pressures on their time and resources. Our relative was treated with love and care by a core of very hard-working, loving staff. In her final months, was looked after very well despite often challenging behaviour.
My friend is so happy here, she tells us all repeatedly she doesn't want to go home, that she is happy, and that she is looked after 24/7.
She was a fussy eater but loves the food and eats everything she is given. She is so happy here. I was so worried about her before she went in and I was often in tears about her.
Bless you all for the kindness you are showing her. She praises you all the time.
I can relax now, knowing she is somewhere receiving kindness, consideration and respect. Thank you so much for your care.
Thank you so much for your outstanding review about our home. I will be sure to pass on your lovely feedback to all of our team and am so pleased to hear that your friend is exceptionally happy with the care and food that she receives - this really means a lot to us all at Hilton Park. Thank you very much!
Spent a wonderful week, made friends, staff are brilliant, nothing is too much trouble. Many thanks to all.
Thank you so much for taking the time to leave such amazing feedback about our staff and home. Was a pleasure to look after you during your respite break and we look forward to welcoming you at Hilton Park again very soon.
Happy with the care my husband gets.
Always lovely to see you at Hilton Park and thank you so much for your great review about our home and the care that your husband receives. Will be sure to pass on your kind words to the team.
My first impressions were mixed but then we have realised it turned out to be Ok.
Thank you so much for taking the time to review our home. We really do appreciate your feedback and if there is anything that we can do here to make another stay with us even better please do not hesitate to contact me directly. We look forward to welcoming you again at Hilton Park again very soon.
Thank you very much for the good care. It's been splendid! My second break here has been lovely.
Thank you so much for taking the time to leave such a great review about your break with us here at Hilton Park. So pleased to hear that your second respite break was as successful as the first and all of the team here at Hilton Park look forward to welcoming you again soon!
Staff are excellent and take time to talk to residents' visitors.
Food is excellent.
Rooms are not overly large but adequate.
Grounds and buildings are modern and kept in very good condition.
I would highly recommend the Queens Unit where my mother was located.
A big thank you to all the staff for making her stay a pleasant experience.
Thank you so much for taking the time to leave such a great review about the care that your mother received here at Hilton Park. I will be sure to pass on your kind words to all the staff on our Queens Unit who will be so pleased to hear your positive feedback.
No complaints whatsoever. Excellent!
Thank you so much for your super review about your experience at Hilton Park. Was a pleasure to look after you during your respite break with us and myself and the team look forward to welcoming you again soon!
I've been here over a year and cannot grumble about anything. The staff are lovely and very kind.
Our staff here at Hilton Park are very happy to hear how pleasant and caring that you find them. Thank you for taking the time to leave such an amazing review about us all. It really means a lot!
I am very pleased to be here. I am allowed to do what I like and I find all the staff kind, friendly and helpful.
Thank you so much for your amazing review! It really is appreciated so much and I will be sure to pass on your kind words. It is an absolute pleasure to have you staying with us at Hilton Park and if there is anything that we can do to make your experience even better please just let us know!
My two week stay enabled me to regain enough strength to return home again and this was due to the care and attention I received.
Thank you Thomas for your exceptional review about your experience at Hilton Park. It was a pleasure to look after you and your family during your respite break and we are so pleased to hear how much you benefited from your stay with us. Thank you again for your kind words Thomas, it really means a lot to us all! Kind Regards, Narcis Militaru
I have been here for 3 years. My time here has been happy. Nothing to complain about. Staff are all kind and helpful.
Thank you so much for your outstanding review about your experience so far over the last three years here at Hilton Park. Will be sure to pass on your kind words to the team. It really is appreciated by us all!
He has been kept clean, fed, medicated and helped enormously - psychologically and physically.
Thank you so much for the dignity, care and help you have given to my father.
I will ensure this is shared with the Teams here at Hilton Park. The team will be pleased they were able to make the experience a positive one.
My husband is a resident at Hilton Park. He is being well looked after. As a former nurse, I have high standards and Hilton Park meets them. Not only physical care but also mental care.
I will ensure these are shared with all at Hilton Park.
I have had the most excellent two weeks of respite care. The staff, without exception, have been efficient, cheerful and caring and I certainly will be back. Altogether a most enjoyable two weeks.
We look forward to welcoming you back.
I have been very happy with my stay. Lovely staff that have been friends over the stays I have had here. Cleaners very good and obliging and very polite. No cause to complain at all.
At this moment the carers are having to work very hard due to us feeling it is understaffed at this moment but they try very hard to make sure our needs are met.
I hope we are able to discuss this further.
Mum had been in Trinity for the last five years and the care she received in her time here was excellent and she was well liked by all the staff.
I will ensure this is passed on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (200) & Events (0)
- 26 Feb 2026
At Hilton Park our Residents enjoy an array of daily activities planned by our dedicated Lifestyle enrichment team. The Activities team take regular feedback for the Residents and ensure that...
- 26 Feb 2026
National celebrations and family-friendly events are just some of the ways that we ensure the residents at Hilton Park remain connected with their loved ones and the wider community. Our...
- 12 Feb 2026
Celebrating National Pizza day is just one fun way that our Activities Team incorporate and build fun into the daily life of the Residents at Hilton Park. Our Activities Co-ordinator...
There are no upcoming events for Barchester Hilton Park Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Hilton Park Care Home.
Meet the Team (14)

Hello, my name is Geanina, and I am General Manager here at Hilton Park Care Home.
I qualified as a Nurse over 14 years ago and joined Barchester as General Manager in 2017.
Caring for frail older people has always been very close to my heart, and my team are committed to ensuring that all of our residents receive the highest quality care at all times.
It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes. I cannot praise my team enough and it gives me great pleasure to help mentor and develop their nursing careers with Barchester too!
I have always believed in a very “hands-on” approach to running a home, as I feel that it is the best way to build relationships and get to thoroughly know our residents even more.
My door is always open to anyone, even if only for a cup of tea and a chat! If I can be of any help with your care enquiry, please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.

Hello, my name is Adriana and I am the Deputy Manager at Hilton Park.
I began my career with Barchester in 2017 as a carer, throughout this time I have progressed and in 2023 I completed the CP programme. This led to me working within the home as a Care Practitioner.
I pride myself on my ability to build great relationships with our residents and relatives alike.

Hello, my name is Cati and I am the Clinical Lead at Hilton Park. I was previously the Community Manager for our Kings community.
Since qualifying as a Nurse, I have always had a kind and caring approach, putting our residents’ needs first and leading the team in a professional manner which is reflected in my day-to-day work.

Hello, my name is Connie and I am the Home Administrator at Hilton Park.
I have been part of the Hilton Park team for many years, having previously worked as an Admin Assistant. I use my many years of experience and knowledge to support everybody who needs my help and this often includes offering to make hot drinks for our residents.

Hello, my name is Jenelyn and I am the head of activities here at Hilton Park.
Having started my Barchester journey as a carer back in 2019, I have gained good experience working closely with our residents. After being a carer I then moved onto the Activities team and thoroughly enjoyed working as an Activities co-ordinator, which led to my promotion to Activity Lead.
Nothing makes me happier than seeing the smiles on our resident's faces.

Hello, my name is Derek and I have worked as part of the Barchester maintenance team since 2015.
With my previous years of knowledge and experience, I have been able to build a good relationship with our residents and fellow colleagues. I was absolutely thrilled when I was offered the role of Head of Maintenance.

Hello, my name is Jester and I am the Head of Housekeeping at Hilton Park.
I initially joined the company in July 2011 and worked my way up the ladder to the Head of Housekeeping by January 2016. My role is to manage the housekeeping and laundry team and although I am still relatively young, I am extremely ambitious and have managed to build a strong team who have tremendous pride in their work.

Hello, my name is Sonny and I am a Nurse in the Trinity Community at Hilton Park.
I began my journey with Trinity Community in 2008 as a Care Assistant, and over the years, I’ve had the privilege of growing within the team to become a Team Leader and most recently a Nurse. My passion for providing exceptional care has driven me to ensure that both our residents and staff are always supported and valued.
With over 15 years of experience in the care sector, I’m committed to upholding the highest standards of care and creating a positive, nurturing environment for everyone at Trinity Community. I’m dedicated to continuous learning and professional development, ensuring I can provide the best possible support to both my team and the people we care for.

Hello, my name is Doris and I am a Team Leader at Hilton Park.
I’ve proudly worked at Hilton Park for 20 years, starting in 2004 as a Care Assistant. Over the years, I’ve grown within the team and now hold the role of Team Leader. I’m passionate about providing high-quality care and supporting both our residents and my colleagues.
I’m also working towards becoming a Care Practitioner, continuing my journey of professional development.
Hilton Park has been my home for two decades, and I’m committed to making a positive impact every day.

Hello, my name is Sarah and I am a Carer, Dementia Champion and Activities Team Member at Hilton Park.
I’ve been part of the Hilton Park team since 2019, starting as a Care Assistant. In 2022, I became a Dementia Champion, and alongside my caring duties, I’m now also part of the Activities Team.
As a Carer, I’m dedicated to providing compassionate and personalised care to our residents. In my role as a Dementia Champion, I focus on raising awareness and promoting best practices for supporting those living with dementia, ensuring they receive the care and understanding they deserve. Additionally, being part of the Activities Team allows me to organise and lead activities that bring joy, engagement, and connection to our residents, helping to enhance their daily lives.
I’m passionate about making a difference across all my roles, and I’m committed to delivering high-quality care while helping our residents live fulfilling active lives.

Hello, my name is Anna and I am one of the longest-serving members of staff, having started my journey back in 2003 as a carer.
I have recently progressed within Hilton Park and have now completed the CP programme, meaning I now work as a Care Practitioner in our Queens community.
You will always be greeted by my warm and happy smile!

Hello, my name is Corina and I am a Team Leader/Admin Assistant at Hilton Park.
I joined Hilton Park in 2019 as a Care Assistant and have since progressed to Team Leader. Recently, I’ve also taken on the role of Admin Assistant, where I help with administrative tasks alongside my leadership duties.
As a Team Leader, I guide the care team to ensure we provide high-quality, person-centred care to our residents. In my admin role, I assist with scheduling, record-keeping, and supporting the smooth running of our care services. I’m passionate about making a positive impact in both roles every day.

Hello, my name is Lily and I am the Admin Assistant/Receptionist at Hilton Park.
Mine is the first friendly face you'll see as a visitor to our home and having previously worked as a carer at our sister home, Oaklands, I am delighted to be a part of the team here at Hilton Park.

Hello, my name is Sean and I am the Gardener at Hilton Park.
I have always been a wildlife enthusiast and work very hard to maintain our beautiful gardens. Rain or shine you will spot me outside, keeping on top of the lawn or flower displays that we have.
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