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Barchester Hilton Park Care Home

Bottisham, Cambridge, Cambridgeshire CB25 9BX
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I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)
Barchester Hilton Park Care Home, Cambridge
The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)
Barchester Hilton Park Care Home, Cambridge
Barchester Hilton Park Care Home, Cambridge

Barchester Hilton Park Care Home makes the most of pleasant grounds, in the beautiful location of Bottisham, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best...  

Care Provided by Barchester Hilton Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,536N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Hilton Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Geanina Tinca(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (29)

Barchester Hilton Park Care Home Reviews (119)

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9.6

Barchester Hilton Park Care Home has a Review Score of 9.6 (9.633) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Hilton Park Care Home has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from T F (Daughter of Resident) published on 30 March 2020 Submitted via Postal Card
Overall Experience

My mother lived here for 10 months and I believe she couldn't have had better care anywhere else. There were plenty of hugs and hand-holding along with the practical care. She had to have a pureed diet and that was catered for at every meal. She was encouraged to go to the entertainment and activities that she was able to do. The staff seemed to have the same feelings as the family, when she was unwell and when she eventually died. We were given every support at that very sad time, hugs and sandwiches and tea, whilst we waited for the doctor and undertakers to arrive.

Reply from Sujamole Mathai, General Manager at Barchester Hilton Park Care Home

Thank you very much for your lovely comments, the staff were very touched by your feedback.

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Review from D L (Wife of Resident) published on 7 January 2020 Submitted via Postal Card
Overall Experience

My husband was here for 4 weeks as an interim patient following hospitalisation for a severe infection. I found the home very welcoming as a visitor and we both enjoyed the atmosphere of the home and grounds. We cannot give enough praise to the carers. They were consistently cheerful, helpful and responsive to his needs. He was always treated with dignity and became very fond of the team.

Reply from Sujamole Mathai, General Manager at Barchester Hilton Park Care Home

Thank you very much for the lovely review. Your kind comments will be passed on to the team.

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Review from P B (Son of Resident) published on 21 November 2019 Submitted via Postal Card
Overall Experience

The care staff and domiciliary staff are very hardworking and responsive, despite evident pressures on their time and resources. Our relative was treated with love and care by a core of very hard-working, loving staff. In her final months, was looked after very well despite often challenging behaviour.

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Review from Ibbie H (Friend of Resident) published on 14 August 2019 Submitted via Website
Overall Experience
What a lovely home! Fantastic, kind and friendly staff; beautiful, clean and well-decorated building, in a lovely setting.
My friend is so happy here, she tells us all repeatedly she doesn't want to go home, that she is happy, and that she is looked after 24/7.
She was a fussy eater but loves the food and eats everything she is given. She is so happy here. I was so worried about her before she went in and I was often in tears about her.
Bless you all for the kindness you are showing her. She praises you all the time.

I can relax now, knowing she is somewhere receiving kindness, consideration and respect. Thank you so much for your care.

Reply from Geanina Tinca, General Manager at Barchester Hilton Park Care Home

Thank you so much for your outstanding review about our home. I will be sure to pass on your lovely feedback to all of our team and am so pleased to hear that your friend is exceptionally happy with the care and food that she receives - this really means a lot to us all at Hilton Park. Thank you very much!

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Review from Jose C (Respite Resident) published on 25 July 2019 Submitted via Postal Card
Overall Experience

Spent a wonderful week, made friends, staff are brilliant, nothing is too much trouble. Many thanks to all.

Reply from Geanina Tinca, General Manager at Barchester Hilton Park Care Home

Thank you so much for taking the time to leave such amazing feedback about our staff and home. Was a pleasure to look after you during your respite break and we look forward to welcoming you at Hilton Park again very soon.

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Review from J W (Wife of Resident) published on 25 July 2019 Submitted via Postal Card
Overall Experience

Happy with the care my husband gets.

Reply from Geanina Tinca, General Manager at Barchester Hilton Park Care Home

Always lovely to see you at Hilton Park and thank you so much for your great review about our home and the care that your husband receives. Will be sure to pass on your kind words to the team.

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Review from S H (Resident / Service User) published on 3 June 2019 Submitted via Postal Card
Overall Experience

My first impressions were mixed but then we have realised it turned out to be Ok.

Reply from Narcis Militaru, General Manager at Barchester Hilton Park Care Home

Thank you so much for taking the time to review our home. We really do appreciate your feedback and if there is anything that we can do here to make another stay with us even better please do not hesitate to contact me directly. We look forward to welcoming you again at Hilton Park again very soon.

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Review from Kathleen R (Respite Resident) published on 29 May 2019 Submitted via Postal Card
Overall Experience

Thank you very much for the good care. It's been splendid! My second break here has been lovely.

Reply from Narcis Militaru, General Manager at Barchester Hilton Park Care Home

Thank you so much for taking the time to leave such a great review about your break with us here at Hilton Park. So pleased to hear that your second respite break was as successful as the first and all of the team here at Hilton Park look forward to welcoming you again soon!

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Review from Christine O (Daughter of Resident) published on 26 April 2019 Submitted via Postal Card
Overall Experience
Mother was resident for 11 months until her death.
Staff are excellent and take time to talk to residents' visitors.
Food is excellent.
Rooms are not overly large but adequate.
Grounds and buildings are modern and kept in very good condition.
I would highly recommend the Queens Unit where my mother was located.

A big thank you to all the staff for making her stay a pleasant experience.

Reply from Narcis Militaru, General Manager at Barchester Hilton Park Care Home

Thank you so much for taking the time to leave such a great review about the care that your mother received here at Hilton Park. I will be sure to pass on your kind words to all the staff on our Queens Unit who will be so pleased to hear your positive feedback.

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Review from Sheila C (Resident / Service User) published on 15 April 2019 Submitted via Postal Card
Overall Experience

No complaints whatsoever. Excellent!

Reply from Narcis Militaru, Acting General Manager at Barchester Hilton Park Care Home

Thank you so much for your super review about your experience at Hilton Park. Was a pleasure to look after you during your respite break with us and myself and the team look forward to welcoming you again soon!

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Review from Joy A (Resident / Service User) published on 3 April 2019 Submitted via Postal Card
Overall Experience

I've been here over a year and cannot grumble about anything. The staff are lovely and very kind.

Reply from Narcis Militaru, Acting General Manager at Barchester Hilton Park Care Home

Our staff here at Hilton Park are very happy to hear how pleasant and caring that you find them. Thank you for taking the time to leave such an amazing review about us all. It really means a lot!

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Review from C P (Resident / Service User) published on 3 April 2019 Submitted via Postal Card
Overall Experience

I am very pleased to be here. I am allowed to do what I like and I find all the staff kind, friendly and helpful.

Reply from Narcis Militaru, Acting General Manager at Barchester Hilton Park Care Home

Thank you so much for your amazing review! It really is appreciated so much and I will be sure to pass on your kind words. It is an absolute pleasure to have you staying with us at Hilton Park and if there is anything that we can do to make your experience even better please just let us know!

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Review from Thomas W (Respite Resident) published on 22 March 2019 Submitted via Postal Card
Overall Experience
Every care and consideration was given to me and my family on their frequent visits.

My two week stay enabled me to regain enough strength to return home again and this was due to the care and attention I received.

Reply from Narcis Militaru, Acting General Manager at Barchester Hilton Park Care Home

Thank you Thomas for your exceptional review about your experience at Hilton Park. It was a pleasure to look after you and your family during your respite break and we are so pleased to hear how much you benefited from your stay with us. Thank you again for your kind words Thomas, it really means a lot to us all! Kind Regards, Narcis Militaru

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Review from Sue A (Resident / Service User) published on 28 February 2019 Submitted via Postal Card
Overall Experience

I have been here for 3 years. My time here has been happy. Nothing to complain about. Staff are all kind and helpful.

Reply from Narcis Militaru, General Manager at Barchester Hilton Park Care Home

Thank you so much for your outstanding review about your experience so far over the last three years here at Hilton Park. Will be sure to pass on your kind words to the team. It really is appreciated by us all!

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Review from Yvonne M (Daughter of Resident) published on 29 November 2018 Submitted via Postal Card
Overall Experience
Everyone is very warm, kind and caring and friendly. Dad was scared to be in a care home (respite) but has had a really positive experience. I am very grateful.
He has been kept clean, fed, medicated and helped enormously - psychologically and physically.

Thank you so much for the dignity, care and help you have given to my father.

Reply from Judith Wroe, General Manager at Barchester Hilton Park Care Home
thank you so much for your recent review.

I will ensure this is shared with the Teams here at Hilton Park. The team will be pleased they were able to make the experience a positive one.

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Review from Ann C (Wife of Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience

My husband is a resident at Hilton Park. He is being well looked after. As a former nurse, I have high standards and Hilton Park meets them. Not only physical care but also mental care.

Reply from Judith Wroe, General Manager at Barchester Hilton Park Care Home
Thank you for your kind words.

I will ensure these are shared with all at Hilton Park.

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Review from Anthony O (Respite Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience

I have had the most excellent two weeks of respite care. The staff, without exception, have been efficient, cheerful and caring and I certainly will be back. Altogether a most enjoyable two weeks.

Reply from Judith Wroe, General Manager at Barchester Hilton Park Care Home
Thank you for your kind review. I will ensure we pass it on to the Team.

We look forward to welcoming you back.

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Review from Alice J (Respite Resident) published on 7 August 2018 Submitted via Postal Card
Overall Experience

I have been very happy with my stay. Lovely staff that have been friends over the stays I have had here. Cleaners very good and obliging and very polite. No cause to complain at all.

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Review from E B (Resident / Service User) published on 4 June 2018 Submitted via Postal Card
Overall Experience

At this moment the carers are having to work very hard due to us feeling it is understaffed at this moment but they try very hard to make sure our needs are met.

Reply from Judith Wroe, General Manager at Barchester Hilton Park Care Home
I am sorry you feel we have less staff, we currently staff above the industry guidelines.

I hope we are able to discuss this further.

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Review from Pauline C (Daughter of Resident) published on 1 June 2018 Submitted via Postal Card
Overall Experience

Mum had been in Trinity for the last five years and the care she received in her time here was excellent and she was well liked by all the staff.

Reply from Judith Wroe, General Manager at Barchester Hilton Park Care Home
Thank you for your kind words.

I will ensure this is passed on to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (200) & Events (0)

News
  • 26 Feb 2026

    At Hilton Park our Residents enjoy an array of daily activities planned by our dedicated Lifestyle enrichment team. The Activities team take regular feedback for the Residents and ensure that...

  • 26 Feb 2026

    National celebrations and family-friendly events are just some of the ways that we ensure the residents at Hilton Park remain connected with their loved ones and the wider community. Our...

  • 12 Feb 2026

    Celebrating National Pizza day is just one fun way that our Activities Team incorporate and build fun into the daily life of the Residents at Hilton Park. Our Activities Co-ordinator...

Upcoming Events

There are no upcoming events for Barchester Hilton Park Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Hilton Park Care Home.

Meet the Team (14)

Geanina Tinca
Geanina TincaJob Title:General ManagerJoined: 2017

Hello, my name is Geanina, and I am General Manager here at Hilton Park Care Home.

I qualified as a Nurse over 14 years ago and joined Barchester as General Manager in 2017.

Caring for frail older people has always been very close to my heart, and my team are committed to ensuring that all of our residents receive the highest quality care at all times.

It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes. I cannot praise my team enough and it gives me great pleasure to help mentor and develop their nursing careers with Barchester too!

I have always believed in a very “hands-on” approach to running a home, as I feel that it is the best way to build relationships and get to thoroughly know our residents even more.

My door is always open to anyone, even if only for a cup of tea and a chat! If I can be of any help with your care enquiry, please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.

Adriana Pana
Adriana PanaJob Title:Deputy ManagerJoined: 2017

Hello, my name is Adriana and I am the Deputy Manager at Hilton Park.

I began my career with Barchester in 2017 as a carer, throughout this time I have progressed and in 2023 I completed the CP programme. This led to me working within the home as a Care Practitioner.

I pride myself on my ability to build great relationships with our residents and relatives alike.

Ecaterina Marin
Ecaterina MarinJob Title:Clinical Lead

Hello, my name is Cati and I am the Clinical Lead at Hilton Park. I was previously the Community Manager for our Kings community.

Since qualifying as a Nurse, I have always had a kind and caring approach, putting our residents’ needs first and leading the team in a professional manner which is reflected in my day-to-day work.

Connie Randles-Mills
Connie Randles-MillsJob Title:AdministratorJoined: 2009

Hello, my name is Connie and I am the Home Administrator at Hilton Park.

I have been part of the Hilton Park team for many years, having previously worked as an Admin Assistant. I use my many years of experience and knowledge to support everybody who needs my help and this often includes offering to make hot drinks for our residents.

Jenny Szabo
Jenny SzaboJob Title:Activity LeadJoined: 2020

Hello, my name is Jenelyn and I am the head of activities here at Hilton Park.

Having started my Barchester journey as a carer back in 2019, I have gained good experience working closely with our residents. After being a carer I then moved onto the Activities team and thoroughly enjoyed working as an Activities co-ordinator, which led to my promotion to Activity Lead.

Nothing makes me happier than seeing the smiles on our resident's faces.

Derek Beatens
Derek BeatensJob Title:Head of MaintenanceJoined: 2015

Hello, my name is Derek and I have worked as part of the Barchester maintenance team since 2015.

With my previous years of knowledge and experience, I have been able to build a good relationship with our residents and fellow colleagues. I was absolutely thrilled when I was offered the role of Head of Maintenance.

Jester Liwag
Jester LiwagJob Title:Head of HousekeepingJoined: 2011

Hello, my name is Jester and I am the Head of Housekeeping at Hilton Park.

I initially joined the company in July 2011 and worked my way up the ladder to the Head of Housekeeping by January 2016. My role is to manage the housekeeping and laundry team and although I am still relatively young, I am extremely ambitious and have managed to build a strong team who have tremendous pride in their work.

Sonny Dionisio
Sonny DionisioJob Title:NurseJoined: 2008

Hello, my name is Sonny and I am a Nurse in the Trinity Community at Hilton Park.

I began my journey with Trinity Community in 2008 as a Care Assistant, and over the years, I’ve had the privilege of growing within the team to become a Team Leader and most recently a Nurse. My passion for providing exceptional care has driven me to ensure that both our residents and staff are always supported and valued.

With over 15 years of experience in the care sector, I’m committed to upholding the highest standards of care and creating a positive, nurturing environment for everyone at Trinity Community. I’m dedicated to continuous learning and professional development, ensuring I can provide the best possible support to both my team and the people we care for.

Doris Radoc
Doris RadocJob Title:Team LeaderJoined: 2004

Hello, my name is Doris and I am a Team Leader at Hilton Park.

I’ve proudly worked at Hilton Park for 20 years, starting in 2004 as a Care Assistant. Over the years, I’ve grown within the team and now hold the role of Team Leader. I’m passionate about providing high-quality care and supporting both our residents and my colleagues.

I’m also working towards becoming a Care Practitioner, continuing my journey of professional development.

Hilton Park has been my home for two decades, and I’m committed to making a positive impact every day.

Sarah Stearn
Sarah StearnJob Title:Dementia ChampionJoined: 2019

Hello, my name is Sarah and I am a Carer, Dementia Champion and Activities Team Member at Hilton Park.

I’ve been part of the Hilton Park team since 2019, starting as a Care Assistant. In 2022, I became a Dementia Champion, and alongside my caring duties, I’m now also part of the Activities Team.

As a Carer, I’m dedicated to providing compassionate and personalised care to our residents. In my role as a Dementia Champion, I focus on raising awareness and promoting best practices for supporting those living with dementia, ensuring they receive the care and understanding they deserve. Additionally, being part of the Activities Team allows me to organise and lead activities that bring joy, engagement, and connection to our residents, helping to enhance their daily lives.

I’m passionate about making a difference across all my roles, and I’m committed to delivering high-quality care while helping our residents live fulfilling active lives.

Anna Seton
Anna SetonJob Title:Care PractitionerJoined: 2003

Hello, my name is Anna and I am one of the longest-serving members of staff, having started my journey back in 2003 as a carer.

I have recently progressed within Hilton Park and have now completed the CP programme, meaning I now work as a Care Practitioner in our Queens community.

You will always be greeted by my warm and happy smile!

Corina Artieni
Corina ArtieniJob Title:Team Leader/Admin AssistantJoined: 2019

Hello, my name is Corina and I am a Team Leader/Admin Assistant at Hilton Park.

I joined Hilton Park in 2019 as a Care Assistant and have since progressed to Team Leader. Recently, I’ve also taken on the role of Admin Assistant, where I help with administrative tasks alongside my leadership duties.

As a Team Leader, I guide the care team to ensure we provide high-quality, person-centred care to our residents. In my admin role, I assist with scheduling, record-keeping, and supporting the smooth running of our care services. I’m passionate about making a positive impact in both roles every day.

Lily Ashley
Lily AshleyJob Title:Admin AssistantJoined: 2020

Hello, my name is Lily and I am the Admin Assistant/Receptionist at Hilton Park.

Mine is the first friendly face you'll see as a visitor to our home and having previously worked as a carer at our sister home, Oaklands, I am delighted to be a part of the team here at Hilton Park.

Sean Ripsher
Sean RipsherJob Title:Gardener

Hello, my name is Sean and I am the Gardener at Hilton Park.

I have always been a wildlife enthusiast and work very hard to maintain our beautiful gardens. Rain or shine you will spot me outside, keeping on top of the lawn or flower displays that we have.

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