
I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)

The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)


I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)

The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)


Barchester Hilton Park Care Home makes the most of pleasant grounds, in the beautiful location of Bottisham, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the best...
Care Provided by Barchester Hilton Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Hilton Park Care Home for full pricing details and T&Cs.
Contact Barchester Hilton Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Geanina Tinca(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (29)
Barchester Hilton Park Care Home Reviews (119)
Barchester Hilton Park Care Home has a Review Score of 9.6 (9.633) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Hilton Park Care Home has 119 reviews.
My partner has dementia and is also disabled and with macular degeneration. We feel very lucky to have been able to place her in Hilton Park. The facilities, canteen and staff are excellent, and nothing is too much trouble for them. The extra bonus is the closeness to where I live (only five miles), the lovely gardens and of course the very capable lady in reception!
Thank you so much for your kind words. We are so pleased that your partner is enjoying life at Hilton Park, and the team are very touched by your review.
Nothing was too much trouble and I would recommend it to my friends.
Thank you.
Thank you so much for your lovely feedback. The staff are very pleased that you enjoyed your time here. It was a real pleasure having you stay with us.
I was so impressed with the support and speed with which the staff enabled my brother to settle into his room and make it a pleasant, personal environment, arranging the transport of furniture, putting up pictures etc.
My brother embraced all the activities offered, including fitness, singing and visits from outside entertainers including a company of miniature goats! He loved the garden and enjoyed the fresh air and the beautiful flowers. The staff took photos of my brother enjoying the variety of activities which they kindly sent me, photos I will now treasure forever.
Hilton Park is a very special place.
Thank you so much for your lovely review. The team are very touched by your kind words. It was truly a pleaseure to care for your brother in his final days.
The home was pleasant and clean. The service was efficient. My wife was always in the right place at the right time and was moved gently and considerately. The food was well cooked. Only reservation - there wasn't always a change of pants or pads available so she had to pee in her pants which she dislikes tremendously. There was no opportunity to exercise when she went so her muscles were not as strong at the end and she had difficulty pulling herself up to get in the car. Five minutes a day pulling herself up, a bed rail would have helped her circulation.
Many thanks for your kind words, I am so glad that your wife's stay with us was pleasant! We shall take note of your reservations and ensure that these are looked into, thank you for highlighting how we can improve the service we deliver! Many thanks.
My husbands care was very good. A very comfortable bed, sitting room with patio doors to garden. Staff were very attentive and always pleasant and had time to talk to me and my family when visiting.
Thank you for your kind words! We are incredibly proud of our team and the care they provide at Hilton Park and I am so glad that this came across during your husbands stay with us!
I found the care not of the standard I was assured. He was bed-bound and daily other patients with dementia were walking into his room taking his belongings causing him distress. My father was only in the home a short while from which a number of his clothing items have disappeared. When he left the home they sent him with none of his belongings, not even his false teeth. When the family phoned to establish whereabouts of his belongings and ask for them to be packed for collection we had great difficulty in getting the staff to understand due to poor understanding of the English language. I find it very sad that when the elderly are in care with poor hearing and memory loss that they are not able to clearly communicate with their carers.
We are sorry to hear that your experience with Hilton Park Care Home did not meet your expectations. We are aware that you had raised concerns with the home during your relative's stay and these were looked into and discussed with you at the time and we were under the impression they had been...
Friendly staff, very helpful - wnt to a lot of effort to find a working TV control. Seemed to care about the people they are looking after. Front of house staff member very helpful and informative.
Dear LW, thank you so much for your kind words. I will pass them to the team as they deserve every praise for their kindness and dedication. Thank you again, Dan
My dad has been staying in Queens at Hilton Park for the last month. I am extremely thankful to everyone who has been involved with the care for Dad whilst he has been there. I would like to add a special mention to the admin team who have always been very helpful and give that little bit extra to ease the worry of a relative being away from home. Thank you all, you are all stars.
Thank you so much for your kind feedback. It has been an absolute delight working with your relative and we are so glad that we have been able to make a difference!
I cannot thank you all enough for the excellent care you gave my aunt. You went above and beyond. Your staff loved her and she loved them. I know in the last year it got even more difficult but at no time did I feel concerned. Your communication knowing that you would tell me anything or ask my permission for something was wonderful. On behalf of my uncle and her daughter Thank you
Hello Susan, Thank you so much for your kind words, I will pass your thanks onto our amazing care team! The support of families and friends means the world to us and keeps us focused on providing the very best of care!
When a care home is run by a manager who really cares, the whole atmosphere of the time is different. Hilton Pak provides care based on individual needs, and residents are treated with respect and dignity. Unlike other homes, Hilton Park treats the family with friendliness and are always willing to help in any way they can.
Thank you so much for your kind words about Hilton Park. Family is so important to us all, especially during these difficult times and anything we can ever to help loved ones stay in touch will always be the highest priority!
Throughout the past year of the pandemic, the staff particularly from the office and entertainment teams have all done their best to facilitate visiting when this has been permitted. We are most grateful to you all, especially in these challenging times.
Thank you so much for your kind words. This last year has been a challenge to us all and we are glad that our efforts have had a positive impact on our residents and their families!
From the outset, I was treated with nothing but courtesy and concern. The care home is very well run, very organised, well kept in all aspects by staff with my interest at heart.
Thank you so much for your kind words, I will pass your thanks onto the team!
Thank you to all the staff for looking after my Nanny. She was very well looked after. I cannot thank you enough. You made my family very welcome, thanks for looking after us all on our visits.
Thank you for your lovely review. Your comments will be passed on to the team.
My experience has been positive. I have received kindness and care.
Thank you for your kind words, I am glad that your support has been of the highest standard!
Friendly, caring and efficient staff, helpful to visitors and residents alike. Good communication skills. Provision of visiting suite, a caring, dignified and health aware addition and well thought out. This is helpful to residents and their family and friends. Peaceful countryside setting. Extremely well run.
Thank you for your kind words. It is wonderful to hear that we are delivering the highest quality support we can and that this is having such a positive impact!
A massive thank you to all the staff that gave such loving care and attention to my Mum until she passed away very peacefully at Barchester Hilton Park Care Home. The staff here looked after Mum with the best you could ever want and I do not believe she could have been in a better place. Thank you also for looking after me during my visits during this tough time in the world.
Thank you so much for your review, and incredibly kind words. Your comments will be passed on to the team on the unit.
Staff are very conscientious and attentive t residents needs. The whole atmosphere is friendly, and residents are encouraged to think/behave as if it is their home, so there are very few rules.
Thank you very much for your review. Your kind comments will be passed on to the care team.
On my final release from hospital I was admitted to Hilton Park Care Home. Not knowing what to expect I am pleasantly surprised by the care and attention I received. This has developed in its intensity since. Unfortunately, the Covid epidemic has rather disrupted the general swing of things but I am still grateful for the care administered.
Thank you for your lovely comments, your feedback is greatly appreciated.
My sister receives a high quality of care and kindness from the staff in her unit. Whenever I visited her I always found her to be well presented, well-fed, and warm. The staff always received me well and kept me clearly informed about any issues that my sister may have had. Her 'pocket money' was always managed accurately.
Thank you so much for your feedback, your kind comments will be passed to the staff on the unit.
Always a welcome smile. The gentle way carers were with my Mum (she passed away 3/3/20). Their kindness and love shown to her. Hilton Park always clean. The laundry staff managing to return residents' clothes to them, even when we missed naming the item. Pureed food and thickened drinks as per Mum's diet via the kitchen. Her stay lasted 30th May 2019 to 3rd March 2020, nine months, when her care was most needed and was certainly provided. Thanks to all at Hilton Park.
Thank you so much for the excellent feedback. Your kind words have been passed to the staff who were delighted to see your lovely comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (200) & Events (0)
- 26 Feb 2026
At Hilton Park our Residents enjoy an array of daily activities planned by our dedicated Lifestyle enrichment team. The Activities team take regular feedback for the Residents and ensure that...
- 26 Feb 2026
National celebrations and family-friendly events are just some of the ways that we ensure the residents at Hilton Park remain connected with their loved ones and the wider community. Our...
- 12 Feb 2026
Celebrating National Pizza day is just one fun way that our Activities Team incorporate and build fun into the daily life of the Residents at Hilton Park. Our Activities Co-ordinator...
There are no upcoming events for Barchester Hilton Park Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Hilton Park Care Home.
Meet the Team (14)

Hello, my name is Geanina, and I am General Manager here at Hilton Park Care Home.
I qualified as a Nurse over 14 years ago and joined Barchester as General Manager in 2017.
Caring for frail older people has always been very close to my heart, and my team are committed to ensuring that all of our residents receive the highest quality care at all times.
It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes. I cannot praise my team enough and it gives me great pleasure to help mentor and develop their nursing careers with Barchester too!
I have always believed in a very “hands-on” approach to running a home, as I feel that it is the best way to build relationships and get to thoroughly know our residents even more.
My door is always open to anyone, even if only for a cup of tea and a chat! If I can be of any help with your care enquiry, please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.

Hello, my name is Adriana and I am the Deputy Manager at Hilton Park.
I began my career with Barchester in 2017 as a carer, throughout this time I have progressed and in 2023 I completed the CP programme. This led to me working within the home as a Care Practitioner.
I pride myself on my ability to build great relationships with our residents and relatives alike.

Hello, my name is Cati and I am the Clinical Lead at Hilton Park. I was previously the Community Manager for our Kings community.
Since qualifying as a Nurse, I have always had a kind and caring approach, putting our residents’ needs first and leading the team in a professional manner which is reflected in my day-to-day work.

Hello, my name is Connie and I am the Home Administrator at Hilton Park.
I have been part of the Hilton Park team for many years, having previously worked as an Admin Assistant. I use my many years of experience and knowledge to support everybody who needs my help and this often includes offering to make hot drinks for our residents.

Hello, my name is Jenelyn and I am the head of activities here at Hilton Park.
Having started my Barchester journey as a carer back in 2019, I have gained good experience working closely with our residents. After being a carer I then moved onto the Activities team and thoroughly enjoyed working as an Activities co-ordinator, which led to my promotion to Activity Lead.
Nothing makes me happier than seeing the smiles on our resident's faces.

Hello, my name is Derek and I have worked as part of the Barchester maintenance team since 2015.
With my previous years of knowledge and experience, I have been able to build a good relationship with our residents and fellow colleagues. I was absolutely thrilled when I was offered the role of Head of Maintenance.

Hello, my name is Jester and I am the Head of Housekeeping at Hilton Park.
I initially joined the company in July 2011 and worked my way up the ladder to the Head of Housekeeping by January 2016. My role is to manage the housekeeping and laundry team and although I am still relatively young, I am extremely ambitious and have managed to build a strong team who have tremendous pride in their work.

Hello, my name is Sonny and I am a Nurse in the Trinity Community at Hilton Park.
I began my journey with Trinity Community in 2008 as a Care Assistant, and over the years, I’ve had the privilege of growing within the team to become a Team Leader and most recently a Nurse. My passion for providing exceptional care has driven me to ensure that both our residents and staff are always supported and valued.
With over 15 years of experience in the care sector, I’m committed to upholding the highest standards of care and creating a positive, nurturing environment for everyone at Trinity Community. I’m dedicated to continuous learning and professional development, ensuring I can provide the best possible support to both my team and the people we care for.

Hello, my name is Doris and I am a Team Leader at Hilton Park.
I’ve proudly worked at Hilton Park for 20 years, starting in 2004 as a Care Assistant. Over the years, I’ve grown within the team and now hold the role of Team Leader. I’m passionate about providing high-quality care and supporting both our residents and my colleagues.
I’m also working towards becoming a Care Practitioner, continuing my journey of professional development.
Hilton Park has been my home for two decades, and I’m committed to making a positive impact every day.

Hello, my name is Sarah and I am a Carer, Dementia Champion and Activities Team Member at Hilton Park.
I’ve been part of the Hilton Park team since 2019, starting as a Care Assistant. In 2022, I became a Dementia Champion, and alongside my caring duties, I’m now also part of the Activities Team.
As a Carer, I’m dedicated to providing compassionate and personalised care to our residents. In my role as a Dementia Champion, I focus on raising awareness and promoting best practices for supporting those living with dementia, ensuring they receive the care and understanding they deserve. Additionally, being part of the Activities Team allows me to organise and lead activities that bring joy, engagement, and connection to our residents, helping to enhance their daily lives.
I’m passionate about making a difference across all my roles, and I’m committed to delivering high-quality care while helping our residents live fulfilling active lives.

Hello, my name is Anna and I am one of the longest-serving members of staff, having started my journey back in 2003 as a carer.
I have recently progressed within Hilton Park and have now completed the CP programme, meaning I now work as a Care Practitioner in our Queens community.
You will always be greeted by my warm and happy smile!

Hello, my name is Corina and I am a Team Leader/Admin Assistant at Hilton Park.
I joined Hilton Park in 2019 as a Care Assistant and have since progressed to Team Leader. Recently, I’ve also taken on the role of Admin Assistant, where I help with administrative tasks alongside my leadership duties.
As a Team Leader, I guide the care team to ensure we provide high-quality, person-centred care to our residents. In my admin role, I assist with scheduling, record-keeping, and supporting the smooth running of our care services. I’m passionate about making a positive impact in both roles every day.

Hello, my name is Lily and I am the Admin Assistant/Receptionist at Hilton Park.
Mine is the first friendly face you'll see as a visitor to our home and having previously worked as a carer at our sister home, Oaklands, I am delighted to be a part of the team here at Hilton Park.

Hello, my name is Sean and I am the Gardener at Hilton Park.
I have always been a wildlife enthusiast and work very hard to maintain our beautiful gardens. Rain or shine you will spot me outside, keeping on top of the lawn or flower displays that we have.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hilton Park Care Home to verify any information. View our terms and conditions. Barchester Hilton Park Care Home has an Enhanced Service -more info.