
I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)

The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)


I cannot thank you all enough for the excellent care you gave my auntSusan(Niece of Resident/Service User)

The food is also of extremely high quality, and we can book to eat with Dad on special occasions.Teresa S(Daughter of Resident/Service User)


Barchester Hilton Park Care Home makes the most of pleasant grounds, in the beautiful location of Bottisham, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the best...
Care Provided by Barchester Hilton Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Hilton Park Care Home for full pricing details and T&Cs.
Contact Barchester Hilton Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Geanina Tinca(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (29)
Barchester Hilton Park Care Home Reviews (119)
Barchester Hilton Park Care Home has a Review Score of 9.6 (9.633) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Hilton Park Care Home has 119 reviews.
My husband had been in Hilton Park for 3 years until his passing last week, during those years all the staff have been outstanding, kind, caring, smiling faces greeted us when visiting, nothing was too much trouble right up to the very end. My family will miss you all, as well as the entertainment we had great fun singing along or playing bingo. As a family words can’t express how we feel about you all, you went above and beyond your duty of care, from the bottom of our hearts. Thank you.
Thank you very much for your kind words, we appreciate it so much. We will miss you all very much and wish you and your lovely family all the very best.
Hilton Park is a great place to volunteer, everyone is lovely. I enjoy talking to the residents and they are always nice to me. The staff as-well are always there when I have a question or need help with something.
Many thanks for your review, and for generously volunteering your time.
In just a few weeks he has improved immensely and now looks ten years younger.
Thank you to all the staff for their patience, understanding and wonderful care and support of me too.
Thank you for your lovely review. We are delighted that your brother is enjoying life at Hilton Park. I will pass your kind words on to the team.
All of the staff has been very friendly and approachable. I am a regular volunteer and from the past few months that I have been coming, I can definitely say that the staff (especially the activity team) has been very kind towards me and very accommodating towards all of the residents. They encourage them to take part in activities from bingo and muscle exercises to more tranquil ones, like tea and coffee in the lounge.
Thank you for your review and for generously volunteering your time to help the activities team and our lovely residents.
Hilton Park smashes through any preconceived ideas you might have about care homes. The accommodation is amazing, the food is superb. The level of care unquestionably, and the staff, oh my gosh, what can I say no words can really tell the story of how grateful I am with how they are looked after my father, and just how amazing each and every member of staff is. Thank you Hilton Park.
Thank you for your lovely review. Your kind words are greatly appreciated and will be passed on to the team.
The facilities were always immaculate and Dad had a lovely room with an en suite and two external windows. The carers were very understanding of Dad's needs and clearly took the time to really get to know Dad, some little personal touches were very much appreciated by the family.
The nursing staff were excellent and were always able to update us and relay any concerns we may have had. Not least also the management staff were excellent and dealt with all the necessary and sometimes sensitive issues extremely professionally at all times. I highly recommend Hilton Park.
Thank you for your review. The team were so touched by your kind words.
Hilton Park was very welcoming and the care standard was very good from all staff and requests were attended to, though sometimes messages were slow. My only concerns were at weekends when there were only care staff on duty and I came and went seeing no management so the nursing staff were very stretched to accommodate this. We arrived on a Friday evening after a hospital procedure and the room was not fully prepared, no one to sign us in etc.
Thank you for your review. I am very pleased that you found the standard of care to be high at Hilton Park. Our management team are on call out of office hours and at weekends. Our admin assistants also work during office hours on the weekends.
I was very looked after, enjoyed the outlook. Walking within the premises was easy.
Thank you for your feedback, it is greatly appreciated.
My mother was a resident of Barchester Hilton Park Care Home from October 2019 to her passing in August 2022. The care was outstanding. All staff, from nurses, carers, activity teams, entertainment, maintenance, laundry, hairdressing and chiropody, to admin and reception staff, were caring, considerate and supportive throughout Mum's time here. Mum suffered with vascular dementia and arthritis and was soon immobile. The staff ensured she was stimulated with activities and company, whether in a wheelchair or in her bedroom, such as visual displays on her ceiling or walls, animals in her room, such as goats, dogs, rabbits and sheep, as well as staff reading to her, doing her nails etc. Once in her tilt-in-space wheelchair (and when pandemic rules relaxed), she was able to engage with a greater variety of entertainment in the atriums, including musicians, magicians etc. The Easter and summer fetes were really enjoyable occasions for us all to enjoy together in the wonderful gardens. Fantastic, 10/10.
Thank you for your lovely feedback. We are so pleased that you and your mother enjoyed our community here at Hilton Park. I will pass your kind comments on to the team.
I came for a short stay, offering an opportunity for my daughter to be released from caring as she also cares for other relatives. I am grateful for the care here in pleasant surroundings and would commend the food here too.
Thank you for your review. We are very pleased you enjoyed your stay at Hilton Park.
Hilton Park has proven to be way better than our expectations. The staff are truly wonderful at all levels, the facilities are superb and the whole place is spotlessly clean. The atmosphere is always welcoming and the care given is second to none. 10/10.
Thank you for your lovely feedback. We are delighted to hear that you are so pleased with the service we provide, and will pass your kind words on to the team.
My uncle loved being in Hilton Park Care Home and particularly loved all the events. The activities team is fantastic and very updated on social media which is very nice to see what's going on there. I found the staff helpful and polite, receptionist very accommodating. Thanks to the Hilton Park team for looking after my uncle so well.
Thank you for your feedback. I am so pleased your uncle enjoyed his time at Hilton Park, and have passed your kind comments on to the team.
My mum has been in Hilton Park Care Home since October 2019 and I have nothing but praise and love for everyone there. My mum is looked after so well and I feel completely at ease with the amazing care she receives. They go above and beyond to make sure her every need is looked after and keep us updated with any news of changes.
Thank you for your lovely feedback. We will pass your kind words on to the team.
Very good experience, mum well looked after, clean and tidy. Peace of mind for us that she is so well looked after by staff who seem to care about people.
Thank you very much for your feedback. We will pass your kind comments on to the team.
On my last 2 visits, I noticed that the toilet in the en-suite was badly stained below the water level and probably has not seen bleach for years. My brother is immobile so he doesn't use it and hasn't in the last 18 months. I also noticed that the bedside locker is dirty and probably has not been cleaned.
Dad seems really happy. Always looks clean. Content and comfortable. Today he was taken to the lovely hall for a music morning. Brilliant entertainer. In all everything is excellent, including the staff everyone is so friendly and helpful.
Thank you for your lovely feedback. We are so pleased your Dad is happy here at Hilton Park.
Good staff, cleanliness could be better (bins emptying, previous resident's clothing in drawers). The shower area didn't feel clean and wasn't accessible. The atmosphere in the room 'unloved', need a facelift.
The home is very friendly when you arrive there is always a nurse to talk to or management if I need to discuss my dad's needs or care. They always phone me once a month to update me on his condition.
Thank you for your lovely feedback. We will pass your kind comments on to the team.
Mum always appeared comfortable, pain-free and well hydrated during my visits.
The team were always very welcoming and compassionate, not only with regard to the care Mum received but with the genuine support offered to myself and my daughters during our time of sadness and grief, leading up to Mums passing.
Thank you all so very much X
Thank you for your review and kind words. The team are very touched by your lovely feedback.
The team are amazing, keeping the family updated, and when we visit, we are always made very welcome. The food is also of extremely high quality, and we can book to eat with Dad on special occasions. His birthday was celebrated in style! The Facebook page is regularly updated, and it is lovely to see Dad participating in various activities.
Thank you for your excellent feedback. We are delighted your dad is enjoying life at Hilton Park and will be sure to pass your kind words on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (200) & Events (0)
- 26 Feb 2026
At Hilton Park our Residents enjoy an array of daily activities planned by our dedicated Lifestyle enrichment team. The Activities team take regular feedback for the Residents and ensure that...
- 26 Feb 2026
National celebrations and family-friendly events are just some of the ways that we ensure the residents at Hilton Park remain connected with their loved ones and the wider community. Our...
- 12 Feb 2026
Celebrating National Pizza day is just one fun way that our Activities Team incorporate and build fun into the daily life of the Residents at Hilton Park. Our Activities Co-ordinator...
There are no upcoming events for Barchester Hilton Park Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Hilton Park Care Home.
Meet the Team (14)

Hello, my name is Geanina, and I am General Manager here at Hilton Park Care Home.
I qualified as a Nurse over 14 years ago and joined Barchester as General Manager in 2017.
Caring for frail older people has always been very close to my heart, and my team are committed to ensuring that all of our residents receive the highest quality care at all times.
It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes. I cannot praise my team enough and it gives me great pleasure to help mentor and develop their nursing careers with Barchester too!
I have always believed in a very “hands-on” approach to running a home, as I feel that it is the best way to build relationships and get to thoroughly know our residents even more.
My door is always open to anyone, even if only for a cup of tea and a chat! If I can be of any help with your care enquiry, please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.

Hello, my name is Adriana and I am the Deputy Manager at Hilton Park.
I began my career with Barchester in 2017 as a carer, throughout this time I have progressed and in 2023 I completed the CP programme. This led to me working within the home as a Care Practitioner.
I pride myself on my ability to build great relationships with our residents and relatives alike.

Hello, my name is Cati and I am the Clinical Lead at Hilton Park. I was previously the Community Manager for our Kings community.
Since qualifying as a Nurse, I have always had a kind and caring approach, putting our residents’ needs first and leading the team in a professional manner which is reflected in my day-to-day work.

Hello, my name is Connie and I am the Home Administrator at Hilton Park.
I have been part of the Hilton Park team for many years, having previously worked as an Admin Assistant. I use my many years of experience and knowledge to support everybody who needs my help and this often includes offering to make hot drinks for our residents.

Hello, my name is Jenelyn and I am the head of activities here at Hilton Park.
Having started my Barchester journey as a carer back in 2019, I have gained good experience working closely with our residents. After being a carer I then moved onto the Activities team and thoroughly enjoyed working as an Activities co-ordinator, which led to my promotion to Activity Lead.
Nothing makes me happier than seeing the smiles on our resident's faces.

Hello, my name is Derek and I have worked as part of the Barchester maintenance team since 2015.
With my previous years of knowledge and experience, I have been able to build a good relationship with our residents and fellow colleagues. I was absolutely thrilled when I was offered the role of Head of Maintenance.

Hello, my name is Jester and I am the Head of Housekeeping at Hilton Park.
I initially joined the company in July 2011 and worked my way up the ladder to the Head of Housekeeping by January 2016. My role is to manage the housekeeping and laundry team and although I am still relatively young, I am extremely ambitious and have managed to build a strong team who have tremendous pride in their work.

Hello, my name is Sonny and I am a Nurse in the Trinity Community at Hilton Park.
I began my journey with Trinity Community in 2008 as a Care Assistant, and over the years, I’ve had the privilege of growing within the team to become a Team Leader and most recently a Nurse. My passion for providing exceptional care has driven me to ensure that both our residents and staff are always supported and valued.
With over 15 years of experience in the care sector, I’m committed to upholding the highest standards of care and creating a positive, nurturing environment for everyone at Trinity Community. I’m dedicated to continuous learning and professional development, ensuring I can provide the best possible support to both my team and the people we care for.

Hello, my name is Doris and I am a Team Leader at Hilton Park.
I’ve proudly worked at Hilton Park for 20 years, starting in 2004 as a Care Assistant. Over the years, I’ve grown within the team and now hold the role of Team Leader. I’m passionate about providing high-quality care and supporting both our residents and my colleagues.
I’m also working towards becoming a Care Practitioner, continuing my journey of professional development.
Hilton Park has been my home for two decades, and I’m committed to making a positive impact every day.

Hello, my name is Sarah and I am a Carer, Dementia Champion and Activities Team Member at Hilton Park.
I’ve been part of the Hilton Park team since 2019, starting as a Care Assistant. In 2022, I became a Dementia Champion, and alongside my caring duties, I’m now also part of the Activities Team.
As a Carer, I’m dedicated to providing compassionate and personalised care to our residents. In my role as a Dementia Champion, I focus on raising awareness and promoting best practices for supporting those living with dementia, ensuring they receive the care and understanding they deserve. Additionally, being part of the Activities Team allows me to organise and lead activities that bring joy, engagement, and connection to our residents, helping to enhance their daily lives.
I’m passionate about making a difference across all my roles, and I’m committed to delivering high-quality care while helping our residents live fulfilling active lives.

Hello, my name is Anna and I am one of the longest-serving members of staff, having started my journey back in 2003 as a carer.
I have recently progressed within Hilton Park and have now completed the CP programme, meaning I now work as a Care Practitioner in our Queens community.
You will always be greeted by my warm and happy smile!

Hello, my name is Corina and I am a Team Leader/Admin Assistant at Hilton Park.
I joined Hilton Park in 2019 as a Care Assistant and have since progressed to Team Leader. Recently, I’ve also taken on the role of Admin Assistant, where I help with administrative tasks alongside my leadership duties.
As a Team Leader, I guide the care team to ensure we provide high-quality, person-centred care to our residents. In my admin role, I assist with scheduling, record-keeping, and supporting the smooth running of our care services. I’m passionate about making a positive impact in both roles every day.

Hello, my name is Lily and I am the Admin Assistant/Receptionist at Hilton Park.
Mine is the first friendly face you'll see as a visitor to our home and having previously worked as a carer at our sister home, Oaklands, I am delighted to be a part of the team here at Hilton Park.

Hello, my name is Sean and I am the Gardener at Hilton Park.
I have always been a wildlife enthusiast and work very hard to maintain our beautiful gardens. Rain or shine you will spot me outside, keeping on top of the lawn or flower displays that we have.
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