Barchester Rose Lodge Care Home, Wisbech, Cambridgeshire
Barchester Rose Lodge Care Home, Wisbech, Cambridgeshire
Barchester Rose Lodge Care Home, Wisbech, Cambridgeshire

Rose Lodge makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Group: Barchester Healthcare Ltd

Person in charge: Megan Jones (General Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 57 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Dependant upon assessment. Ages 50+.

Single Rooms: 53

Shared Rooms: 2

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Rose Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 12 Feb 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.2 Barchester Rose Lodge Care Home has a Review Score of 9.2 (9.231)

The Review Score of 9.2 (maximum of 10) for Barchester Rose Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Barchester Rose Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.529 for Barchester Rose Lodge Care Home is calculated as follows: ( (83 Excellents x 5) + (71 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.702 Points relating to the number of positive Reviews for Barchester Rose Lodge Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.4 positive Reviews (57 registered maximum number of service users ÷ 5). 8 Reviews ÷ 11.4 Target = 0.702

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Rose Lodge Care Home?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Rose Lodge Care Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

My husband has resided at Rose Lodge for what now seems a lifetime, 12 plus years and I also feel that it is now my home too.
The mere fact that he always wears a most beautiful smile, tells me that he is as happy as he can possibly be.
The warm and friendly staff, who now seem part of our family, have always treated him with the utmost dignity and respect.
They always afford me the same friendliness and concern, right from the moment I walk through the door at reception, with my little dog Pippin, who always visits with me.
I am given help to my husband's room, with carrying bags etc. and most of the time, I am given a much-appreciated cup of coffee, by two very special young ladies.
I am sure that such service is not always provided in care homes, but Rose Lodge do go above and beyond the call of duty,

I would recommend this care home to anyone who needed such placement and I sincerely believe that their welfare and care in general, would be in very good hands.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Meg Jones, General Manager at Barchester Rose Lodge Care Home responded to this review on 08 Feb 2018:

Thank you Lucy, we always enjoy you visiting and you are a real part of our Rose Lodge family. I will pass your kind words on to the team.

I have been a resident here since my admission on Friday 24th March 2017. My initial impressions of this establishment were considerably more than favourable and throughout the period of my domicile here I can truly record that I have not experienced an occasion which prompted me to regret the decision I took (based on my elder daughter's strong recommendation) to move into here.

A return home was out of the question due in part to my condition but mainly because I lost my wife ten years ago and could not envisage how all my needs could/would be coordinated. In essence from my point of view Rose Lodge was, is, and will be the place for me.

Thoughts for the future; to set aside a small room for physical training with installed equipment including - treadmill, fixed cycles, cycle pedal equipment open on specific days with professional in attendance.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Meg Jones, General Manager at Barchester Rose Lodge Care Home responded to this review on 31 Jan 2018:

This is such a lovely review, thank you so much for your comments. I will look into having a more physical exercise for you.

I feel the care and understanding of my parents is very good, they keep me informed if any problems occur, any concerns I have they act upon them straight away.
The staff are very friendly and helpful.
The rooms are kept very clean and the gardens are lovely for the residents to enjoy.
The food is also very good.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Meg Jones, General Manager at Barchester Rose Lodge Care Home responded to this review on 16 Jan 2018:

Thank you for your kind words Tina, I will pass this to the team

My mother has been in Rose Lodge for almost one and a half years; after leaving hospital. Rose Lodge has proved itself to be a superb care home. Excellent facilities, lovely caring staff, and superb grounds and gardens. Residents and visitors alike are always treated with respect and courtesy. Overall, I would rate it as the best care home I have had experience with (with other family members who were in care). The number one choice as far as myself and my family are concerned. Well done Rose Lodge!

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Excellent

Elaine Harrop, Deputy manager at Barchester Rose Lodge Care Home responded to this review on 18 Dec 2017:

Thank you so much for your thoughtful words, it really does mean so much to all the staff.

I am happy with the care my mum gets. A nice place for her to live.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Meg Jones, General Manager at Barchester Rose Lodge Care Home responded to this review on 14 Dec 2017:

Thank you for your review - I will ensure that this is passed to the team.

My family have been delighted with Rose Lodge for my mothers care. She is happy and all staff show the same care which is excellent. I would be happy to recommend this home to anybody who is in need of constant care.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Meg Jones, General Manager at Barchester Rose Lodge Care Home responded to this review on 14 Dec 2017:

Thank you for your kind words - I will ensure the team are aware of your comments.

The care that my friend has received has been simply perfect. The wonderful love that has been shown is beyond words. Barchester Rose Lodge Care Home is the standard to which all care/nursing homes should strive to achieve. My dear friend could not have received better care, I am so very grateful.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good care sometimes under difficult circumstances, think you do well.

How likely would you be to recommend Barchester Rose Lodge Care Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum has been a resident at Rose Lodge for over two years. During this time, her confusion has sadly worsened and her need for nursing care has increased. The staff at rose Lodge have been first class and have always stepped up the level of support as mum's needs have increased. All the staff (carers, nurses, cleaners, administrators, managers) have shown tremendous compassion and kindness. I could not be more grateful.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I would like to thank the staff for the care they give my mother who moved into Rose Lodge six weeks ago. Part of mum's old sparky character is still there and can be seen and appreciated by the staff who encourage her to sing and enjoy her music. This is the one way mum expresses herself.
The staff were wonderful in helping plan a family birthday party for my mother in the home, allowing us to bring in our own entertainer - an Elvis singer. The events organiser, the kitchen staff who prepared a delicious buffet, and the hairdresser who came in on a Sunday morning to make sure mum's hair was perfect, were all fantastic. Thank you!
I also appreciated when Rose Lodge sent in a member of staff to care for mum when she was going through a very bad time in hospital suffering from pneumonia and was very severely dehydrated. At my request, and at an additional cost, a member of staff went in a Sunday and spent the day giving mum 1-1 care that she desperately needed to aid her recovery.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jayne Masterson, General Manager at Barchester Rose Lodge Care Home responded to this review on 05 Jul 2016:

Thank you for your kind words, I will pass this on to the team.

My wife transferred from another home in the Spring of 2015. Her arrival made an immediate difference to this care home. She asserted herself very openly and effectively, leaving little room for doubt as to her expectations for this home. Despite having been faced with a considerable number of problems in her later years she has coped more than adequately with all of them. Her presence is very visible and the only drawback is that she is not present at webchats although she is always within easy contact by email or mobile phone. She deserves every encouragement and she has has welcomed a quite large contingent of staff members. She full merits any gesture of encouragement.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Jayne Masterson, General Manager at Barchester Rose Lodge Care Home responded to this review on 04 Jul 2016:

Thank you for taking the time to review our home which we feel you are also a part of. I will pass your comments to the team.

Rose Lodge is a very well run home. Always a very warm welcome, good food, pleasant staff and clean rooms. Would recommend to both family and friends.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jayne Masterson, General Manager at Barchester Rose Lodge Care Home responded to this review on 30 Jun 2016:

Thank you for your kind words, they will be passed on to our team.

Everyone kind and supportive. Nothing is too much trouble, very helpful.

How likely would you be to recommend Barchester Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Jayne Masterson, General Manager at Barchester Rose Lodge Care Home responded to this review on 23 Jun 2016:

Thank you for your kind comments!

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Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

No image found

Sue Bray

Job Title: Administrator

Joined: 2014

Description:

As the Administrator for the home Im responsible for liasing with families regarding their invoices and any queries, payroll for the home and financial responsibility for the residents needs.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Rose Lodge Care Home