Barchester Rose Lodge Care Home

I am treated with respect and dignity.

Without exception, the staff were all amazing, and I will forever be grateful that Mum spent the last six months of her life at Rose Lodge.

Every single staff member works hard to make Rose Lodge a safe and comfortable home, as well as a welcoming place to visit. It is a warm and friendly environment and the care/activities/support etc. provided is wonderful; I'm very grateful to everybody who works here.

This nursing home I cannot fault quite reluctant to visit as I've had a bad experience with another nursing home with the close friend of mine but the minute I walked in the door they were friendly, professional and the home is light it's clean the food is amazing and my neighbour has never been so relaxed and so happy. Every member of staff and I mean every member of staff has a smile on their face they're welcoming you walk through the door with fresh coffee if you want it I just think it's amazing and I want to thank every single one that works there.

Since 7th December, when Mum came into Rose Lodge, every visit has been excellent in terms of staff attitude/attitudes to myself and to Mum (as we are all on the journey). However, today felt moved to write something. First was the lady who was trying to get Mum to eat something; her kindness, caring and love even were just so touching to watch, that I could have hugged her. Then another staff member, when she needed to change her pad, just such a loving attitude towards Mum. Then so good to me regarding explanations of things, both were exceptional.

The respite care afforded, at short notice, to both my parents-in-law was excellent overall. The staff were friendly and encouraging. Everyone was chatty and raised spirits. The food was enjoyed very much by both of them. It was nice to see how clean everything was. My husband and I wish to share how grateful we were at a difficult time. Many thanks to all the staff.

My auntie went to Rose Lodge Care Home for end-of-life care. My cousin and I found the home to be excellent. The room was lovely and all the staff went out of their way to help the whole family. I would definitely recommend Rose Lode as an excellent place for anyone's loved ones to stay. Thank you to everyone.

I cannot thank this care home enough for what they have done for my dad. He has thrived in Rose Lodge. My dad could not walk after being very unwell in the hospital, he is a new man after 3 weeks here. Walking to dinner and enjoying having cups of tea in the cafe area with other residents. The staff can't do enough for him from cleaners, carers, nurses, activities lady, hairdresser and cooks! The lovely happy staff speaks volumes. Made me very welcome when visiting also. Thank you so much.

The manager and all the staff do an amazing job - can't praise them enough; thank you.

I like it here.

My father was admitted to Rose Lodge for a short-term recovery period, funded by social services, following a lengthy hospital stay. I was very impressed with the care and support given to him and me. I would be very happy to use this care home again, if needed.

I have enjoyed my time here. Love the staff.

I cannot thank the amazing staff of Rose Lodge enough for the care they have shown to my amazing 91 years young mum; she has come back to life since she arrived here just before the first lockdown. She loves the music provided. Simply the best!

I cannot fault anything here at all. Staff, without exception, are fantastic. Nothing is too much trouble. Foos marvellous - care faultless. He is very happy here.

My dad was always clean and was always looked after. He seemed happy and settled and enjoyed all the staff that cared for him.

My dad was transferred from the hospital for respite to Barchester Rose Lodge Care Home. The staff are very friendly and approachable. I called the staff every day as, as a family, we were unable to visit as my dad had Covid-19 and nothing was too much trouble. Excellent care, we cannot thank the staff enough. My dad enjoyed his time in the home and was very complimentary of the food and the staff that looked after him. A special mention to four members of staff, we are very grateful. Dad has put on weight and has made a fantastic improvement due to his care.

Rose Lodge was the first place in many years he was able to call home. The management and staff work tirelessly at Rose Lodge. The standard of the home is very high and has a very good feel to it. Thank you all at Rose Lodge for the care you gave to my brother.

Very good care. The home is very clean and smart, just like a five-star hotel. Food excellent, lots of choices. Staff friendly, go above and beyond to help you, even when short-staffed.

My father-in-law enjoyed his respite stay at Rose Lodge. This is the second time on respite; he loves the food and is well looked after.

My brother was only with you for one week before he sadly passed away. His care was exceptional from all departments staff and the same care was given to us his family.