
The staff team provide excellent care and attention to residents.Jo R(Stepdaughter of Resident/Service User)

I could not wish for a better place like home from home. Love this place and the staff.Jane B(Wife of Resident/Service User)

The carers go above and beyond to understand and provide the best for residents.D I(Wife of Resident/Service User)

The staff team provide excellent care and attention to residents.Jo R(Stepdaughter of Resident/Service User)

I could not wish for a better place like home from home. Love this place and the staff.Jane B(Wife of Resident/Service User)

The carers go above and beyond to understand and provide the best for residents.D I(Wife of Resident/Service User)

Amberley Hall is an award-winning, purpose-built care home in King’s Lynn, Norfolk, providing exceptional Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a modern and welcoming environment.
Combining expert care with outstanding facilities, Amberley Hall offers residents the support they need while encouraging independence, choice, and a fulfilling lifestyle. The dedicated care and nursing teams deliver personalised care tailored to each resident’s individual needs, creating a community where...
Amberley Hall is an award-winning, purpose-built care home in King’s Lynn, Norfolk, providing exceptional Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a modern and welcoming environment.
Combining expert care with outstanding facilities, Amberley Hall offers residents the support they need while encouraging independence, choice, and a fulfilling lifestyle. The dedicated care and nursing teams deliver personalised care tailored to each resident’s individual needs, creating a community where people feel valued, respected, and empowered to live well.
Residents enjoy beautifully designed living spaces, landscaped gardens, and inviting patio terraces, providing comfortable surroundings for relaxation and socialising. Freshly prepared home-cooked meals are created using seasonal ingredients, while a varied lifestyle and wellbeing programme offers opportunities for residents to stay active, pursue interests, and enjoy meaningful experiences with family, friends, and the wider community.
Amberley Hall’s impressive facilities are designed to enhance everyday life. Residents can enjoy visits to the professional hair salon, relax in the tranquil Namaste Quiet Lounge, or watch their favourite films in the state-of-the-art cinema. The vibrant community café sits at the heart of the home, providing a welcoming space for residents and visitors to connect and spend quality time together.
As a leading nursing and dementia care home in King’s Lynn, Amberley Hall is committed to delivering the highest standards of care, comfort, and wellbeing. Prospective residents and their families are warmly invited to visit the home, meet the dedicated team, and experience first-hand the exceptional care, welcoming atmosphere, and outstanding facilities that make Amberley Hall a trusted choice in Norfolk.
Care Provided by Amberley Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 106 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Amberley Hall Care Home to confirm what's included and get a personalised quote:
Weekly care fees at Amberley Hall are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,300 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.
The price(s) shown are provided by the care home. Contact Amberley Hall Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Athena Care Homes (UK) Ltd
- Private Owned
Person in charge
- Flavia Hansell (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (106)
- Single Rooms with ensuite Wet Room (45)
Visiting
- Please feel free to visit Amberley Hall at any time - the door is always open! Visitors are more than welcome to come along to the Lifestyles Programme of activities at Amberley Hall and join loved ones as they participate too.
Parking
- Standard and Disabled car parking spaces are available at the front and rear of the home.
Amberley Hall Care Home Reviews (170)
Amberley Hall Care Home has a Review Score of 9.6 (9.621) out of 10, based on 50 reviews in the last 2 years.
Over all time Amberley Hall Care Home has 170 reviews.
My mother has vascular dementia. I cannot describe how since becoming a resident at Amberley, her quality of life has improved. The staff go out of their way to stimulate her physically and mentally. That includes all the staff, from managers to the domestics.
My mother has vascular dementia. I cannot describe how since becoming a resident at Amberley, her quality of life has improved. The staff go out of their way to stimulate her physically and mentally. That includes all the staff, from managers to the domestics.
Both my mum and I were cared for, understood and made as...
Both my mum and I were cared for, understood and made as comfortable as possible for mum's remaining days. I'm only sorry it wasn't for the period of time it could have been, if the hospital had behaved better. Thank you all, for everything you did for us.
Very spacious and well-equipped room, always very clean. The care the staff show is incredible and genuinely care about the patients. Made my father's last days the best they could.
Very spacious and well-equipped room, always very clean. The care the staff show is incredible and genuinely care about the patients. Made my father's last days the best they could.
My dad was admitted late one evening in early February as he was in the final stage of terminal cancer and needed more medical care than we could give at home. He was well looked after up until his sad death a few days later. One nurse, in particular, was fantastic with him and they built up a...
My dad was admitted late one evening in early February as he was in the final stage of terminal cancer and needed more medical care than we could give at home. He was well looked after up until his sad death a few days later. One nurse, in particular, was fantastic with him and they built up a great rapport and she cared about us as well and was a great support to us.
My dad only stayed in Amberley Hall for one night as he was put in there from hospital for end of life care. It was a lovely peaceful environment and he was treated with dignity and respect at all times. The staff were lovely and friendly and you could have tea and coffee when you wanted to. I feel...
My dad only stayed in Amberley Hall for one night as he was put in there from hospital for end of life care. It was a lovely peaceful environment and he was treated with dignity and respect at all times. The staff were lovely and friendly and you could have tea and coffee when you wanted to. I feel that my dad felt comfortable enough to let go in Amberley Hall and died very peacefully in the end. I'm glad he passed away in there and not in hospital.
We cannot imagine a better palliative care service that could have been provided for our Mum in her final weeks. From minute one of day one Mum and the family were made to feel welcome and the Team reassured us that nothing that will happen in the coming days and weeks will be a problem that they...
We cannot imagine a better palliative care service that could have been provided for our Mum in her final weeks. From minute one of day one Mum and the family were made to feel welcome and the Team reassured us that nothing that will happen in the coming days and weeks will be a problem that they haven't seen before and can't be dealt with. Mum was not the easiest of patients to care for as she was independent and very determined. She also had a very dry and mischievous sense of humour which takes a while to become accustomed to, but the team certainly rose to the challenge. To their credit, for a lady that would verdantly protest about hospitalisation and any form of care; Mum settled in and never complained about being there. Nothing was too much trouble for the team at Amberley Hall. Mum loved her food and always looked forward to the excellent meals and assistance to eat it. I am convinced that Mum fought on so long because of the caring environment that was created for her.
After a foot operation I spent two weeks convalescing in Amberley Hall, I was made welcome and settled. All staff were professional, competent and friendly and the care I received was first class. The accommodation was very comfortable, spacious enough for walking frame and wheelchair use. Any help...
After a foot operation I spent two weeks convalescing in Amberley Hall, I was made welcome and settled. All staff were professional, competent and friendly and the care I received was first class. The accommodation was very comfortable, spacious enough for walking frame and wheelchair use. Any help I needed with things like organising transport to a hospital appointment or acquiring equipment was always available. I was well looked after in every way. I was helped and encouraged to gain as much independence as possible so that I was confident to return home.
My father was a resident here for 14 months. The home was going through a change of ownership at the time and the administration/management was very poor. We were never kept informed about anything and had to keep asking questions about medication and never had a review of my father the whole time...
My father was a resident here for 14 months. The home was going through a change of ownership at the time and the administration/management was very poor. We were never kept informed about anything and had to keep asking questions about medication and never had a review of my father the whole time he was there. As a family we became very concerned with the care when we often found dad in a soiled bed and on occasions wearing nothing but a T-shirt and pants. A lot of his clothes went missing and the residents were often left alone in the main lounge while the 'care' team were all chatting together in other areas. Overall there was a 'can't be bothered' attitude, I think the carers were too young, they had no empathy with old people. We have since moved dad to an excellent care home where the difference is amazing. The cost of this home, being in a small town in Norfolk, is far too high for that area of the country. My father is now on the outskirts of London and the cost is virtually the same.
My experience at Amberley Hall is somewhat wonderful. The staff in all stages of work are the most reliable and friendly one could ever imagine. The hard work they all do for everyone is remarkable. I can only describe it all as being like belonging to a large busy happy family doing their very...
My experience at Amberley Hall is somewhat wonderful. The staff in all stages of work are the most reliable and friendly one could ever imagine. The hard work they all do for everyone is remarkable. I can only describe it all as being like belonging to a large busy happy family doing their very best to all concerned. The environment is superb very clean and attractive. My words don't seem enough just to say Thank you, but I am so grateful for all the professional help that has been given to me. Many thanks for everything to all!!
Our grandfather was only at Amberley Hall for a short time as he was very poorly. The staff were I can only say "amazing". They treated him with dignity and respect and throughout his time there, they were constantly in touch with his progress. Even right up until his passing the staff continued to...
Our grandfather was only at Amberley Hall for a short time as he was very poorly. The staff were I can only say "amazing". They treated him with dignity and respect and throughout his time there, they were constantly in touch with his progress. Even right up until his passing the staff continued to not only look after him but us as a family as well. All the staff we spoke to from the reception team even from the maintenance team and care nurses were truly 5 star. Thank you from the bottom of our hearts we will be forever in your debt.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 September 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (47) & Events (3)
- 09 Nov 2026
What a lovely day we've had celebrating Diwali here at Amberley Hall! We were delighted to have Devi share with us the meaning behind Diwali and why this special celebration...
- 09 Nov 2026
Amberley Hall was filled with spooky fun, laughter and plenty of Halloween spirit! It was wonderful to see a full room, with everyone coming together, enjoying themselves and making the...
- 30 Oct 2026
We’re proud to share that Amberley Hall has been awarded an overall GOOD rating by the Care Quality Commission (CQC) following its recent unannounced inspection! We’re delighted that Amberley Hall...
- 23 Nov 2026Organiser: Amberley Hall Care Home
- 27 Nov 2026Organiser: Amberley Hall Care Home
- 10 Dec 2026Organiser: Amberley Hall Care Home
Awards / Recognitions (11)
- 24 Jan 2025Recipient: Athena Care Homes (UK) Ltd
- 01 Nov 2024Recipient: Athena Care Homes (UK) Ltd
- 29 Mar 2019Recipient: Athena Care Homes (UK) Ltd
Meet the Team (8)

Hello, my name is Flavia, and I am the Home Manager at Amberley Hall.
My journey in care began in housekeeping at Amberley Hall. Since then, I have...
Hello, my name is Flavia, and I am the Home Manager at Amberley Hall.
My journey in care began in housekeeping at Amberley Hall. Since then, I have been fortunate to progress through a variety of roles, including Care Assistant, Team Leader, Trainer, Residential Care Manager, and now Home Manager.
Every role has helped shape my passion for providing exceptional, person-centred care.I believe every resident deserves to feel valued, respected, and truly at home. Creating a warm, supportive, and enriching environment where residents can enjoy the highest quality of life is at the heart of everything I do.
I love spending time with our residents, getting to know them and supporting them to live fulfilling and meaningful lives. I am equally passionate about supporting and developing our wonderful team. By encouraging continuous learning and leading by example, I help ensure we provide the highest standards of residential and nursing care every day.
For me, Amberley Hall is much more than a care home — it is a family, and our residents will always be at the heart of everything I do.

Hello, my name is Arun, and I am the Deputy Manager here at Amberley Hall.
From an early age, I knew that caring for others was my true calling, and...
Hello, my name is Arun, and I am the Deputy Manager here at Amberley Hall.
From an early age, I knew that caring for others was my true calling, and supporting people to live with dignity, comfort, and respect has always been my greatest motivation. I obtained my BSc in General Nursing in India, specialising in Intensive Care Nursing, which helped develop my strong clinical knowledge and skills in delivering high-quality care.
In 2021, I moved to the UK to further my career and worked as a Lead Nurse and Peripatetic Deputy Manager for one of the country’s largest care providers, specialising in elderly residential, dementia, and nursing care. This experience allowed me to broaden my leadership skills while continuing to focus on delivering compassionate and person-centred care.
I strongly believe that dignity, kindness, and empathy are the foundations of excellent care, and as Deputy Manager here at Amberley Hall I am incredibly proud to support and mentor such a dedicated team! Every single one of us is committed and driven to ensure that all residents at our home receive outstanding care every single day and always.

Hello, my name is Panchami, and I am the Administration Manager here at Amberley Hall.
I have a Master's in Construction Management and joined...
Hello, my name is Panchami, and I am the Administration Manager here at Amberley Hall.
I have a Master's in Construction Management and joined Athena in 2024 after many years working in Education as an Assistant Professor at Mar Baselios College of Engineering and Technology, India.
I am here to assist and provide answers to any contractual questions, in addition to accounting and financial services at home.
I truly care about what our residents, their families and friends and providing exemplary customer service is something I believe in and always strive to achieve.
Everyone has a story to tell, and nothing gives me more pleasure than ensuring that our residents, their families, community friends and staff are all fully supported and welcomed here in our home.
If there is anything that I can do to help, please do not hesitate to ask or call, and I look forward to meeting you and assisting you at Amberley Hall very soon!

My name is Mari, and I joined Athena Care Homes in February 2024. I bring over 14 years of experience in the care sector, with a deep passion for...
My name is Mari, and I joined Athena Care Homes in February 2024. I bring over 14 years of experience in the care sector, with a deep passion for supporting families through the important journey of finding the right care home for their loved ones. I work across our two King’s Lynn homes – Amberley Hall and Goodwins Hall – and I’m committed to offering guidance, reassurance, and a warm welcome every step of the way.

Hello, my name is Eduardo, and I am the Head Chef here at Amberley Hall, having joined the team nearly 10 years ago.
I have over 12 years of...
Hello, my name is Eduardo, and I am the Head Chef here at Amberley Hall, having joined the team nearly 10 years ago.
I have over 12 years of experience as a Chef, and seeing our residents enjoy the dishes that the team and I create makes me very happy. It is a pleasure to get to know them, and their families, and learn all about their favourite dishes and flavours.
Our Hospitality Team at Amberley Hall is committed to providing seasonal home-cooked dishes offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites.
It is vital that we always get feedback, continuously deliver the highest quality of food and meet the nutritional requirements of every single resident who chooses to make Amberley Hall their home!

Hello, my name is Juliet, and I am the Head Housekeeper here at the home, having joined the team at Amberley Hall in 2014.
Through years of...
Hello, my name is Juliet, and I am the Head Housekeeper here at the home, having joined the team at Amberley Hall in 2014.
Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents here at the home.
Nothing drives me more than making a real difference every day to the lives of those we support here at Amberley Hall.

Hello, my name is Jamie, and I am the Head of Maintenance here at Amberley Hall.
My background is in Construction Management, in which I hold a...
Hello, my name is Jamie, and I am the Head of Maintenance here at Amberley Hall.
My background is in Construction Management, in which I hold a Master’s degree. I also have 25 years of experience managing a large local chemical company. Throughout my career, I have developed a strong commitment to maintaining high standards and creating safe, welcoming environments.
Nothing makes me happier than supporting our residents and helping to ensure that our home is inviting, comfortable, and safe for residents, their visitors, and my colleagues.
I am committed to maintaining Amberley Hall to the highest standards and continually striving for excellence in everything we do for those who have chosen to make Amberley Hall their home.

Hello, my name is Shylene, and I am the Community Lead of the Regency Community here at Amberley Hall.
My journey in care began as a Care...
Hello, my name is Shylene, and I am the Community Lead of the Regency Community here at Amberley Hall.
My journey in care began as a Care Assistant, progressing to Care Team Leader, and now Community Lead. I am currently starting my Level 4 NVQ in Adult and Social Care with Athena and aspire to become a nurse in the future.
I am passionate about my role and dedicated to making a positive difference in the lives of our residents and delivering outstanding care and support at all times! Bringing happiness, dignity and learning more about our amazing residents at Amberley Hall is what drives me every day!
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