Brooklyn House Nursing Home

Queen's Road, Attleborough NR17 2AG
Review Us
9.8 57 Reviews
  • Brooklyn House Nursing Home, Attleborough
Brooklyn House Nursing Home is a modern, purpose-built care home in Norfolk, situated in the heart of the attractive market town of Attleborough, offering the highest levels of residential and nursing care on a permanent and short-stay basis.

With all the amenities of a modern home, residents will find first-class facilities with exciting activities and plenty of places to relax or entertain.

All bedrooms and communal areas have been designed to be fully accessible and are decorated and furnished to create a true sense of home. All bedrooms are en suite and residents are encouraged to bring important personal possessions to help make rooms individual.

The full range of nursing care support includes trial stays, respite breaks and convalescent care as well as long term care.

The dedicated care team work closely with residents, their families and loved ones, to ensure that each person’s care needs are understood and met. Just as importantly, the health and wellbeing coordinator takes the time to learn about each person’s life history, working with that individual to ensure they are able to live as active a life as they wish.
Show Brooklyn House Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 38 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1452
  • Self-Funded Nursing Care: from £1516
  • RESPITE Self-Funded Residential Care: from £1668
  • RESPITE Self-Funded Nursing Care: from £1732

These prices are only a guideline, please contact Brooklyn House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rosalind Godfrey (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (38)
  • Single Rooms with Ensuite Wet Room (26)

Brooklyn House Nursing Home Reviews (57)

9.8

Brooklyn House Nursing Home has a Review Score of 9.8 (9.810) out of 10, based on 16 reviews in the last 2 years.
Over all time Brooklyn House Nursing Home has 57 reviews.

Overall Experience
  • 50
  • 7
  • 0
  • 0
  • 0
Date Published
  • 57
  • 3
  • 10
  • 16
  • 41
Reviewer Connection to Brooklyn House Nursing Home
  • 25
  • 9
  • 7
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 57, showing 41-57
Review from M B (Daughter of Resident) published on 28 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a warm, friendly, caring, supporting place would be harder to find than Brooklyn House. Sadly my Mum was not there for long but the time she was there she was happy cared for incredibly well. But what stands out the most is the support and care that we received as a family during our many visits
and when eventually Mum passed away. The staff are wonderful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G F (Daughter of Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my father was only at Brooklyn House for a very short time due to him passing away. He was treated with respect and kindness. As his daughter, I was also treated in the same way. I was given clear answers from the manager and all the staff to everything I asked.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen P (Daughter of Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful management and staff, who are always willing to help and assist, and are prepared to go that extra mile. We are fully reassured that our loved one is being well cared for and treated with great respect.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B M (Son of Resident) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff which include nurses, carers, cleaners and kitchen staff are all very helpful, caring and understanding to anyone's needs. I have been very pleased with my mum's treatment with the never-ending support and caring nature of the staff.


My mum has settled in very well and all the staff

made her feel welcome. It is an outstanding care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret A (Wife of Resident) published on 1 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot find anything wrong with the care they give people in their care. The staff are very friendly, good and dedicated to whom they look after. The home is a very friendly place for people to be. I have found the standard of managers nursing staff, carers, cleaners and cooks and all visitors very
good and make everyone welcome. Excellent I cannot thank them enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Valerie W (Daughter of Resident) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was here for end of life care. The decision was very difficult for us as a family as Mum wanted to end her life at home but was no longer safe to live alone and the nature of her illness - advanced cancer and Dementia meant she needed 24-hour nursing care. The staff at Brooklyn House were really
lovely and after a while, Mum settled in. I made friends with some other relatives which was a great comfort. The carers were quick to reassure Mum that I was coming when she became anxious and were very willing to try anything I suggested to make her final months more bearable. In particular, the empathy shown to us in the final days by the nurses was so wonderful. They took the time to explain everything to us as it was happening in a very professional but caring manner. We held a bedside vigil at the end and they did everything possible to make us comfortable without imposing on our time with Mum. I cannot recommend this nursing home enough and often tell people who ask, about their kindness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sara B (Granddaughter of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandfather stayed at this care home for nearly three years. Throughout his time here I have consistently been impressed by the care he has received. Without exception, the staff have been friendly and kind and have taken the time to build a relationship with him. My grandfather passed away at the
end of December and once again the quality of care and sensitivity of the staff during this difficult time was exemplary.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie M (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
To me, my father's daughter, very friendly and helpful. To my father, with love and care and a great time to talk with him and make him feel wanted. In his final days a lot of love and care and to me, a lot of support and care. They couldn't do enough for us. Brooklyn House is a wonderful loving, caring
and friendly place to live in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B D (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been here for two weeks and the difference is amazing. In such a short time he is so much better in himself. He feels safer and well looked after. He has put weight on and seems to be more talkative and aware.
The opportunity to mix with other residents seems to have contributed to improving
his mental state and well being.
He is treated with dignity.
There is a lovely atmosphere in the home and the friendly staff always have time for him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary L (Partner of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was not in the care home for very long but in that short time, his care was exemplary. All staff from the cleaners to the top were so respectful and caring. These attributes were also extended to me.
The food was excellent.
The staff were happy in their work and it was so nice to hear laughter
in the home from staff and residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Merie C (Wife of Resident) published on 26 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of the care and dedication the staff have given my husband since arriving at Brooklyn House has been second to none. All the staff are so friendly and helpful nothing is too much trouble. They look after us, the family as well as looking after our loved ones. My husband is in bed most
of the time now but the staff wash, dress and shave him every day without fail, allowing him some dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F E (Friend of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care - superb, medical and non-medical. Every consideration to patients. Polite at all times even offering a cup of tea/coffee was most welcome. The home is superb, not over clinical but welcoming and homely atmosphere. I could not praise this home enough, honestly and I promise I do not give praise
lightly but this home is the best I have ever been into and believe me at the age of 72 I have had to visit many over the years.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan R (Daughter of Resident) published on 13 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's never easy to make the decision to move a loved one into nursing care. You have to trust that they will be cared for as well as nursed. Brooklyn House Nursing Home has provided a safe, caring and very welcoming home for our beloved father. The family have complete confidence in their nursing skills,
their professionalism and the care they offer. Father is treated with dignity and respect. We could nit have placed him in better hands when we were no longer able to look after him ourselves.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ros C (Wife of Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly helpful staff - carers and domestics. Respectful. Listen to any concerns. Always feel welcome when visiting. Overall a happy environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen P (Daughter of Resident) published on 4 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Assistant manager visited to do a very professional assessment. Resident knew a few of the staff which was very helpful. The hygiene is excellent. Risk assessment are the best I have seen. All the staff are kind, caring, professional and I wouldn't let my relative stay anywhere else. Being a manager
in the care industry I have very high standards and this home is one of the best. I am sure with their continuing hard and good work they should easily get excellent on all points of the CQC inspection. This feels like a 5 star hotel but with a homely atmosphere. The room was moved around to the needs of my relative and with someone with many complex needs, they soon followed the care plan. This allowed me to now relax for a much needed break. I wish I could see more people in the care industry with standards as high as Brooklyn House has. This would make a huge difference in the industry and many could take a leaf out of their book. A huge thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin H (Son of Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are professional, kind and caring. Wonderful, friendly attitude at all times, cannot be faulted in any way, with great respect to their residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F E (Daughter of Resident) published on 10 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is suffering from PSP. In the time she's been at Brooklyn House she has had the very best of attention and care. Nothing is any trouble for the staff in meeting the needs of residents. Her personal hygiene and appearance were always of the most importance to my mum and now when it is so difficult
for her to talk, the staff know her well enough and she always appears clean and smart. As she would be herself. I cant speak highly enough of every member of staff at Brooklyn. They do what I can't, but above all they really respect and care for my mum when I'm not there. I know I can contact them day or night and that gives me reassurance too. They quite simply are outstanding and I feel blessed I found this home so close to mine.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Brooklyn House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.810 for Brooklyn House Nursing Home is calculated as follows: ( (155 Excellents x 5) + (32 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 189 Ratings = 4.81
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brooklyn House Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (14)

Meet the Team (1)

Rosalind

Rosalind Godfrey

Job Title: Home Manager Joined: 2023

As the Home Manager of Brooklyn House, Rosalind leads a professional team in providing the highest standards of care for up to 38 residents with varying needs.


Rosalind completed her training as a Nurse in 2006 and has a wealth of experience in the care industry. She joined Caring Homes in April 2023 as a Deputy Manager and is passionate about providing high-quality care to all who require it.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brooklyn House Nursing Home to verify any information. View our terms and conditions. Brooklyn House Nursing Home has an Enhanced Service - more info.