Brooklyn House Nursing Home

Queen's Road, Attleborough NR17 2AG
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9.9 72 Reviews
  • Brooklyn House Nursing Home, Attleborough
Brooklyn House Nursing Home is a modern, purpose-built care home in Norfolk, situated in the heart of the attractive market town of Attleborough, offering the highest levels of residential and nursing care on a permanent and short-stay basis.

With all the amenities of a modern home, residents will find first-class facilities with exciting activities and plenty of places to relax or entertain.

All bedrooms and communal areas have been designed to be fully accessible and are decorated and furnished to create a true sense of home. All bedrooms are en suite and residents are encouraged to bring important personal possessions to help make rooms individual.

The full range of nursing care support includes trial stays, respite breaks and convalescent care as well as long term care.

The dedicated care team work closely with residents, their families and loved ones, to ensure that each person’s care needs are understood and met. Just as importantly, the health and wellbeing coordinator takes the time to learn about each person’s life history, working with that individual to ensure they are able to live as active a life as they wish.
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Care Provided by Brooklyn House Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 38 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1452
  • Self-Funded Nursing Care: from £1516
  • RESPITE Self-Funded Residential Care: from £1668
  • RESPITE Self-Funded Nursing Care: from £1732

These prices are only a guideline, please contact Brooklyn House Nursing Home to find out the exact price for your requirements.

Contact Brooklyn House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Brooklyn House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rosalind Godfrey (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (38)
  • Single Rooms with Ensuite Wet Room (26)

Brooklyn House Nursing Home Reviews (72)

9.9

Brooklyn House Nursing Home has a Review Score of 9.9 (9.865) out of 10, based on 27 reviews in the last 2 years.
Over all time Brooklyn House Nursing Home has 72 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brooklyn House Nursing Home
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Total of 72, showing 41-60
Review from Anneke C (Daughter of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was originally placed in Brooklyn House for post-hospital respite care, with a view to making this permanent.
The staff have always been very kind, caring and professional in their treatment of my Dad and towards us as a family.
Anyone who has had a family member in care during Covid times
will understand how difficult it is for everyone concerned, but the wonderful team at Brooklyn House have kept us well informed and facilitated phone and Skype calls to my Dad when he was able to do this.
During a recent hospital visit, the staff at Brooklyn House still kept in touch with my Dad’s wife, ensuring she knew what was going on and providing reassurance to her.
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Review from R L (Son of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is important to me that it is easy to communicate with the home and its staff. I have found the staff helpful and willing to answer questions about our mother and facilitate direct calls with her. Since the covid-19 restrictions were eased, the staff have also been very helpful in arranging visits.
For me, this reflects a strong caring ethos at the home where residents and their relatives are treated with dignity and respect.
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Review from A L (Son of Resident) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I phoned the home to arrange a visit to see my mum (with my brother as well) and found the lady who answered was friendly and helpful. She was soon able to check the availability of the date I wanted and make the booking. Similarly, when my brother and I arrived to visit mum, the staff were friendly,
welcoming and carried out all the necessary checks in an efficient and courteous manner.
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Review from A G (Son of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home staff are very helpful and friendly. I felt that they look after my mother who suffers from dementia very well. The care home keeps us informed of my mother's wellbeing and we feel she benefits considerably from the care she receives.
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Review from Glen W (Son-in-law of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father in Law been a resident since the beginning of January and myself and my wife (his daughter) have been absolutely delighted with the exceptional level of care, understanding and consideration given to him and ourselves. Having lived with us for two and a half years and then being in hospital and
transferred to the home from here what was initially devastating, we have realised, it has been the absolute best outcome in the circumstances as he has been transformed under their care from a poor diagnosis unable to walk or feed himself to now being able to do this and more, thank you Brooklyn House and staff for giving our dad his life back - highly recommended - it’s like being part of a wider family.
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Review from B H (Daughter of Resident) published on 22 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone in the home gives my mum 100% plus in care and attention. I know she is safe and I don't have to worry, they keep me informed and I give them 10 out of 10 from food to the housekeepers, carers and nurses. I am so glad my mum is in Brooklyn House, it's worth every penny. Excellent. Thank you.
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Review from Lorraine C (Niece of Resident) published on 18 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was in Brooklyn House from Dec 2019 to Nov 2020. The staff there were always very helpful and kept me updated with information regarding my uncle's care. I live a long way from there and they were always happy to take the time to chat to me when I called.
Lockdown was a very difficult time
for everyone there but they did an amazing job caring for and protecting all the residents. My uncle was not the easiest man to care for but that never deterred the team from giving him the best possible care they could offer. They were very helpful and supportive especially during the last few days before he died.
I would highly recommend Brooklyn House to anyone who is looking for a caring nursing home for their loved one. Thank you all at Brooklyn House.
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Review from Sarah P (Daughter of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent the last two months of his life at Brooklyn House, all staff were very caring both to my dad and to us as a family. I would highly recommend this home to any families needing somewhere special for your relatives. We cannot thank them enough for making his last few weeks as pain-free and
fun as they could. He made new friends with other residents and you never felt like you were being a burden when you rang to see how he was.
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Review from Mary A (Daughter of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Brooklyn House since June 2019. The home provides excellent care. Throughout the Covid pandemic and when possible, they have provided controlled access to visit and when visits were not possible there was the opportunity to Skype. In Mum's case Skyping has required someone to sit with
Mum and to chat with us. It has given us the opportunity to talk about Mum's past and we are sure that in the early days she recognised parts of this. It has been hard, but lovely, to see the staff stroking her hair when we have been unable to do this ourselves, but Mum could not be in better hands. We can rest assured that should there be any issues concerning Mum we are immediately notified. Likewise, any concerns which we may have are dealt with promptly. Thank you to the manager and to everyone at Brooklyn - a brilliant team.
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Review from J R (Son of Resident) published on 5 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at the nursing home for over a year. She has extreme dementia and is unable to contribute to this review. We only see what goes on during visits to see my mother.
By its very nature the nursing home is a sad place with very ill residents and must be very difficult to run. They try
their best with my mother who is very difficult to communicate in any meaningful way.
We have nothing to compare the home with!? We are very happy with the home.
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Review from Louise B (Daughter-in-law of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law was in Brooklyn House from April 2019 to Feb 2020. From our initial contact right through until her death this month she was treated exceptionally well. The care and compassion showed to all of us were way beyond our expectations.
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Review from C M (Husband of Resident) published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We always received a warm, friendly and professional welcome. The care my wife received, was super and exceptional in all aspects. communication between staff, my daughters, our other visitors and myself was realistic, encouraging and helped us a great deal in coping with our eventual sad loss. Brooklyn
house is well run, loving and caring to residents, families and other visitors.
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Review from Rachel (Daughter of Resident) published on 9 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found all the staff to be caring, helpful, pleasant, polite, kind and professional. My mother received much better care in the 12 days she was there than in the nearly 7 weeks previously in hospital. The manager and administration staff were compassionate as well as helpful and efficient. Communication
between staff regarding my mother and her changing needs was very good and we were updated regularly on our visits too. The importance of good communication cannot be overestimated. My mother was treated with respect, but kindness too and staff gave her the time she needed to try to eat and drink. (The only thing I was a little disappointed in, was that the television in the room did not seem to work properly.)


A big thank you to all the staff for making our family (and all of the friends who visited too) feel so welcome and valued.

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Review from Linda L (Wife of Resident) published on 13 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in Brooklyn House in October sadly only for 5 days with Parkinsons and Dementia. I thank all the staff day and night for all their hard work and for always being there to help. Nothing was too much trouble and the staff were very helpful and friendly and could always talk if you needed
to. l would recommend this home as first class. Thank you all.
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Review from Mary A (Daughter of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An extremely well-managed home with a friendly and homely atmosphere. There is always a nurse available to see or to telephone to discuss any concerns and nothing is too much trouble. Mum was diagnosed with Alzheimer's in 2008 and is now in the late stages of this. The support provided by the home in
taking Mum into their care has been a tremendous relief and the nursing care provided for her needs is second to none. The carers are friendly and without them being aware of our presence, we have seen the care and dignity shown towards Mum, especially when using the dreaded hoist. It is a great comfort to be able to trust others to look after someone so vulnerable and so very dear to us.
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Review from M B (Daughter of Resident) published on 28 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a warm, friendly, caring, supporting place would be harder to find than Brooklyn House. Sadly my Mum was not there for long but the time she was there she was happy cared for incredibly well. But what stands out the most is the support and care that we received as a family during our many visits
and when eventually Mum passed away. The staff are wonderful.
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Review from G F (Daughter of Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my father was only at Brooklyn House for a very short time due to him passing away. He was treated with respect and kindness. As his daughter, I was also treated in the same way. I was given clear answers from the manager and all the staff to everything I asked.
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Review from Helen P (Daughter of Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful management and staff, who are always willing to help and assist, and are prepared to go that extra mile. We are fully reassured that our loved one is being well cared for and treated with great respect.
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Review from B M (Son of Resident) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff which include nurses, carers, cleaners and kitchen staff are all very helpful, caring and understanding to anyone's needs. I have been very pleased with my mum's treatment with the never-ending support and caring nature of the staff.


My mum has settled in very well and all the staff

made her feel welcome. It is an outstanding care home.
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Review from Margaret A (Wife of Resident) published on 1 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot find anything wrong with the care they give people in their care. The staff are very friendly, good and dedicated to whom they look after. The home is a very friendly place for people to be. I have found the standard of managers nursing staff, carers, cleaners and cooks and all visitors very
good and make everyone welcome. Excellent I cannot thank them enough.
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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Brooklyn House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.865 for Brooklyn House Nursing Home is calculated as follows: ( (281 Excellents x 5) + (33 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 319 Ratings = 4.865
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brooklyn House Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Rosalind

Rosalind Godfrey

Job Title: Home Manager Joined: 2023

As the Home Manager of Brooklyn House, Rosalind leads a professional team in providing the highest standards of care for up to 38 residents with varying needs.


Rosalind completed her training as a Nurse in 2006 and has a wealth of experience in the care industry. She joined Caring Homes in April 2023 as a Deputy Manager and is passionate about providing high-quality care to all who require it.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brooklyn House Nursing Home to verify any information. View our terms and conditions. Brooklyn House Nursing Home has an Enhanced Service - more info.