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- Holmwood House Care Centre care home







Holmwood House is located within walking distance of Swaffham town centre, set within acres of beautiful grounds, an extended Grade II listed building dating from 1846.
Many of the original features have been retained and it has been sympathetically and tastefully converted. The main house has eight bedrooms, all enjoying fantastic views over the grounds.
Accessible from the main house is a purpose-built ground floor extension consisting of 32 bedrooms. All have...
Care Provided by Holmwood House Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Additional services such as hairdressing and chiropody are available at an additional cost.
The price(s) shown are provided by the care home. Contact Holmwood House Care Centre for full pricing details and T&Cs.
Contact Holmwood House Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Holmwood House Holdings
- Private Owned
Person in charge
- Charlene Waldron(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (5)
Parking
- Parking available at the front of the main building at their own risk.
Holmwood House Care Centre Reviews (106)
Holmwood House Care Centre has a Review Score of 9.7 (9.691) out of 10, based on 44 reviews in the last 2 years.
Over all time Holmwood House Care Centre has 106 reviews.
My dad was very well cared for during his stay at Holmwood House. He was treated with respect and was showed a lot of love by all the staff. He was a unique resident due to the fact he did not sleep at night, but was always catered for during this time. The staff helped with his drawing and painting needs often sharing their time with him. He could be difficult at times but everybody coped with him admirably. Many thanks.
Thank you, we enjoyed looking after Dad
My husband was well looked after, he got on well with staff and they with him. Had a welcoming and happy atmosphere.
Staff at Holmwood house gave the residents all the care and attention they required, and all staff from the manager right down to the cleaning lady gave the residents 110% attention. What more could you ask for!
Thank you for your kind words, it was a pleasure to care for your wife.
When it was decided my mother had to go into care, we were given a choice my husband being a Paramedic had visited all of the care homes in the area, while he was on duty, it was by his recommendation that my mother went to this home from the moment she arrived. To the day she passed away the care that she received was second to none. Everything about this home was exceptional the staff always amazing and very supportive not only to my mother but to all of the family
Thank You Sue for your kind words, it's always lovely to hear positive comments, it was a real pleasure knowing and caring for your Mum and getting to know you and your sister.
My mother was cared for in Holmwood House Care Centre from August 2010 until she died in April 2015. She was 90 when she went into Holmwood House Care Centre because she was unable to stay in her own home without 24 hour care. I learnt a lot from seeing the gentleness and compassion with which my mother was treated in Holmwood House, I appreciate also the support the staff gave me during this difficult period facing my mothers decline and death.
Thank You for your kind words, it was a pleasure to care for your Mum.
My mum went into Holmwood House in April 2013, she was there for 18 months. It was sudden that she went into Holmwood as she could no longer care for herself. As soon as she went in she fitted in. She was cared for as a family member, she wrote to friends on email, yes email and she was 94 with her own ipad, saying it was like being in a five star hotel. She was treated well by the office staff nurses, carers, cleaners and kitchen staff. She enjoyed all her meals, she was treated with respect and dignity and she was very content and her last few weeks alive she was happy.
Thank You Sue for the kind comments, it was a pleasure to know and Care for your Mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Holmwood House Care Centre.
There are no upcoming events for Holmwood House Care Centre.
Awards / Recognitions (3)
- 30 Jun 2021Recipient: Holmwood House Holdings
- 22 Feb 2018Recipient: Holmwood House Care Centre
- 14 Feb 2014Recipient: Holmwood House Care Centre
Accreditations
There are no accreditations posted yet for Holmwood House Care Centre.
Meet the Team (7)

I qualified as a Registered General Nurse in 2003 and became the Home Manager at Holmwood House.
Before my training, I worked in nursing and residential homes as a care worker, and as a student nurse did placements in the community care homes. I always loved the ‘homely’ feel of working in care homes rather than the clinical environments of hospitals, and that’s why I pursued a career in nursing in social care.
Since qualifying, I have been lucky enough to work in lots of outstanding care homes that specialise in palliative care, young adults with head injuries, MS and care of the elderly.
Being a nurse has enabled me to travel and visit different places in the UK, have a varied role, and continuously learn new skills. It has enabled me to learn how to communicate with people and care for them. I have been involved in numerous projects and pilots throughout my career, and am lucky enough to win ‘best nursing care’ in the UK care home awards.
I am a big advocate for Nursing in Social Care and have recently been involved in the teaching and learning in care homes project at Holmwood House, and currently a member of the Social Care Nursing Advisory Council for the East of England region and involved in the ‘This Nurse Can campaign at UEA.

Molly qualified as a nurse 21 years ago, fulfilling a lifelong ambition. Though initially planning to become a general nurse, she chose to specialise in mental health nursing – a decision that has shaped her career ever since.
She began working in forensic units, thriving in high-pressure settings and supporting individuals with challenging behaviours. Later, she transitioned into social care, where she discovered a passion for dementia support.
Molly has held senior roles, including Clinical Lead Nurse and Deputy Manager in a care home for residents with complex neurological needs. Her depth of experience and person-centred approach led her to join the nursing and management team at Holmwood House.
Outside of work, Molly enjoys time with her family and puppy, tending her allotment, and attending music festivals.Proud to be a nurse, she feels privileged to support individuals living with dementia, delivering care that is compassionate, meaningful, and truly person-centred.

Transitioning to work for a decade in banking, Victoria assisted customers with a range of financial needs while delivering calm, supportive service. She then moved to serve as a Branch Administrator for a domiciliary care company, helping new staff settle in and overseeing daily operations.
Since joining Holmwood House in March 2025, Victoria has felt genuinely welcomed by residents, families, and the team. Her warmth, professionalism, and dedication make her a valued member of the home.Outside of work, she enjoys quality time with family and friends, peaceful walks in the woods, and visits to the seaside to recharge and unwind.

Kayleigh Dillon

With a number of years of dedicated service at Holmwood House, Annie brings a wealth of experience and passion to her role as Catering Manager and Head Cook. Annie’s journey in the culinary field began with a strong foundation in catering studies, culminating in an NVQ Level 3 qualification.
She took a brief career pause in 2013 to welcome her two children but has remained committed to providing high-quality, nutritious meals in a warm, welcoming environment. Known for her bubbly and outgoing nature, Annie says she thrives on creating a positive atmosphere both in and out of the kitchen. Annie values a healthy work-life balance and believes this contributes to both professional excellence and personal happiness.
When she’s not at work, Annie loves to spend time with her children, exploring the outdoors through adventures, beach days, and forest walks.

Leon is a dedicated and experienced Group Facilities Lead with a strong background in maintenance, health and safety, and infection control within care settings. He is known for his proactive, approachable nature and effective communication skills. Leon oversees all facilities and domestic operations, conducts regular audits, and ensures compliance with training and safety standards within the group.
He delivers induction and mandatory training for staff and maintains accurate records for auditing purposes. Always willing to learn new skills, Leon recently enhanced his expertise with a Level 2 Certificate in Infection Prevention and Control and Legionella Awareness training. His additional qualifications include pest management, risk assessment, environmental protection, law and sustainable development, as well as energy management and mental health first aid.
Outside of work, Leon is a proud supporter of Bristol’s rugby team, enjoys walking his dogs, swimming, and raising money for charity.

Born in Póvoa de Varzim, a coastal town in northern Portugal, Irene moved to England with her husband in 2002 and is a proud mother of two daughters.
She joined Holmwood House in 2020 as a House keeper and was promoted to Head of House keeping in 2021. In this role, she leads the domestic team and oversees all aspects of cleaning and laundry, ensuring the home is maintained to the highest standards of cleanliness and comfort.
With extensive experience in hygiene and quality control, Irene previously worked at Bernard Matthews for over a decade, progressing from cleaner to team leader and Quality Controller. She was responsible for staff training in food hygiene, allergens, and health and safety, and often supported management by translating Portuguese to English.
Outside of work, she enjoys volunteering at the local school, walking, crafting, listening to music, and spending time with her daughters – ideally with coffee and chocolate in hand.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holmwood House Care Centre to verify any information. View our terms and conditions. Holmwood House Care Centre has an Enhanced Service -more info.