Holmwood House Care Centre

Great compassion and sensitivity was shown to the patient and "kin".

We find Holmwood House a very friendly and comfortable environment for our mother. As a nursing home, it doesn't have a cold, clinical feel. Due to Dementia, our mother is unable to participate in activities, but we observe other residents enjoying organised activities. Personally, we always received from the staff with a very warm welcome. Nothing seems too much trouble.

My uncle has been with you for over 4 years. He is always clean and well cared for despite being doubly incontinent. His room is clean and pleasant.

Holmwood House has provided excellent care for my Mother for the past two years. The home is well run and is under new management since June 2018. The new management has plans to modernise and improve the home further and their CQC rating is very good. Staff have shown every form of help, support and consideration for my Mother and have provided her with understanding, dignity and kindness for all of her needs. My own opinion is that it would be extremely difficult to find a better residential home than this.

My husband arrived at Holmwood and was quite depressed at his situation. After having been here for a month, he is much calmer and settled. Staff are extremely caring and fulfil all needs, also ready to answer all my questions, however trivial, which puts our family at ease. Thank you for all the care and love you provide.

It has taken the worry off the family for a while with her being in here.

A beautiful tranquil setting upon arrival and an immediate feeling of comfort upon entering Holmwood House. Having arrived unannounced to view for my mother, I was shown around and provided with plenty of information and lots of kindness that set the precedence for my mothers stay. All the staff were kind, smiley and extremely helpful to both my mother and us as a family. I always felt that she was treated with dignity and we were always kept in the loop regarding her plan of care. A big thanks to the manager who lifted my spirits on more than one occasion and heartfelt thanks to all the staff for making the journey less painful for me and my family.

Please do not change the relaxed atmosphere, a family always feel welcome and it is a homely place to visit. Even if front of building looks a little shabby.

All staff were absolutely committed to their work and treated my mother-in-law with the utmost dignity in her final days. Our family were welcomed at whatever time we went to visit. We can't praise them highly enough.

All staff have been wonderful with my husband, me and my family always.

When I first arrived nearly two years ago very apprehensive at having to give up my home and independence. I was greeted with such warmth that my worries vanished into thin air and I am happy to spend the last chapter of my life in this home with its care and warmth of the carers. The carers have the patience of saints. The home is just run as a large, caring family.

My mother died on the 19th of January and I think it is disgusting to be charged a further 14 days. Unbelievable.

Helpful, friendly, courteous staff and management. My mother who is never one to give out plaudits has told me on several occasions how much she likes it there - an accolade indeed! I would recommend the care home -and it is a home- to anyone. Lots of activities going on for those who want them, 6 and a half days a week. The food is tasty and wholesome with a choice given and even sherry at Sunday lunch! Well done Holmwood House Care Centre.

My mother was allocated a place at Holmwood House Care Centre at the same time she became unwell and was admitted to hospital. Holmwood House Care Centre held the room for us and supported our family and helped to get mum moved into here for end of life support. Unfortunately, my mum only survived for one day and did not get to experience all the facilities at Holmwood House Care Centre. The staff were extremely caring and supportive during her last few hours. I cannot thank them enough.

She was in good hands.

The home is managed very well and all the staff are friendly and accommodating, nothing is too much trouble. I hope Mum will continue to enjoy her time there.

I am an ex carer and I feel dad is very well looked after and he is happy which is most important to us.

We selected Holmwood House for my mothers care due to the very good impression given at our initial meeting - they talked about my mother and her care needs before talking about fees. My mother arrived in February 2016 with a very poor prognosis but 16 months later she is happy and comfortable thanks to the care she has been given. I'm always kept informed of any change in her treatment or her condition. The staff are always very friendly and genuinely caring and the whole place seems to have an excellent community atmosphere.

Very satisfied with all aspects of my mothers residency. The staff are particularly helpful and caring.

In May the care home held a dementia awareness session which my husband and I attended and found very useful. The speakers were in-house staff and one of them was actually one of my father's carers. It was reassuring to hear her speak of her knowledge and understanding of this terrible disease. After the session the home put on a 1950s tea party. An entertainer was invited along. There was dancing and plenty of tea and cake. A really good event and my thanks go to the staff for arranging this.