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The home has light and airy en-suite rooms decorated to a high standard. Residents are welcome to bring their own furniture to help them feel at home.
The two dedicated units - residential and dementia care - each has its own...
Care Provided by Swaffham House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Swaffham House for full pricing details and T&Cs.
Contact Swaffham House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Shane Collier(Operations Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
- Number of floors: 2
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Open visiting subject to any government restrictions
Parking
- Individually marked designated parking bays
Swaffham House Reviews (48)
Swaffham House has a Review Score of 2.5 (2.500) out of 10, based on 1 reviews in the last 2 years.
Over all time Swaffham House has 48 reviews.
Although my mother only stayed at Iceni House for three months she was in the best possible hands. The staff are amazing giving themselves 100%. They take the time to discussing everything with you very attentive and respectful. The building is clean, no bad smells and the rooms are bright and airy. After my mother's death the staff did not just let us go they stayed with us until we left her offering us support. Another good thing was that you could call anytime and if mum as asleep they would take the time to have a chat.
My friend has been in Iceni Care Home for six years where he received the best care possible. I feel he was blessed to end his life in superb surroundings with staff who showed tact, love and comfort. They really did care and go the "extra mile" all the time.
My mother had a short stay at Iceni House before her death. The standard of care was exceptional both in terms of my mother and the support they provided to her family. Nothing was too much trouble. The room and facilities were in good order and kept clean. Even the administration staff were kind and helpful. I cannot thank them enough.
My mother has been staying at Iceni House (dementia care) for several weeks on a respite care basis. The staff are excellent, very helpful and professional. Mum has been very happy with her stay and we as family members have appreciated the way we are made to feel welcome and at home. The meals and facilities are good and I am happy to recommend it.
My mother spent two weeks in Iceni House for respite. She has a really great time. Enjoyed the activities.
I find it an extremely friendly place. The staff staff very helpful and the patients are well looked after.
Father is 98 years old with dementia. He has been in Iceni House for 2 years. Overall the care is consistent with other homes in the area. He is fed, kept clean and warm. Although sometimes he hasn't been shaved and spilt food is sometimes seen on his clothes. Mainly it is the clothes I have a problem with. The laundry service is hit and miss. All his clothes shoes/slippers are labelled with sewn in labels but he frequently has other peoples. Or they have been washed at a high temperature and are ruined. Never are the shirts ironed and I am sick of buying socks as he has a drawer full of odd ones. They are labelled. "Do not provide anything of value as these things get broken or go missing."
My husband has lived here for five months. The care he receives is second to none. I was there a few days ago. Met the owner and gave a verbal review of how delighted I am with how my hubby is being looked after. He was wearing a pair of spectacles on this visit. I was so pleased, as he's needed them all the time we've been married, and before!
I've told the staff there that none of them know what they mean to me. I told the CH owner: "Don't ever change what you're doing, as the care you offer is excellent." I also asked how the carers manage to cope with people who have dementia so well. Nobody ever gets frazzled. They just calmly cope, and they do that very well.
I'm so grateful for how we've both been treated; for, it isn't just the resident who matters to the staff there, the family members do, as well, and it shows.
My thanks to them all, from the bottom of my heart.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Swaffham House.
There are no upcoming events for Swaffham House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Swaffham House.
Meet the Team (1)

My career began as a Care Assistant and evolved through positions including Home Cook, Deputy Manager, and Registered Manager. This journey has equipped me with a 360-degree insight into care home operations and the needs of both residents and staff.
A significant part of my professional focus has been on supporting and transforming services that require strong leadership, dedication, and a clear improvement strategy. I have successfully turned around homes needing guidance and have also played a central role in commissioning new services. These combined experiences led me to my current role as Operations Manager at Kingsley Healthcare. Since joining the organisation, I have received unwavering support, guidance, and reassurance.
Outside of work, I am a proud parent of three children who keep me active and grounded. Family is incredibly important to me, and we enjoy spending quality time together -especially swimming, with rock climbing a close second on our list of favourite activities.
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