Millbridge Care Home

The staff at Millbridge are simply outstanding. They are professional, capable, kind and caring and knowing my mum was in safe hands gave us peace of mind at a time when we needed that most. We overheard them dealing with a very challenging resident in the care home and never once did we witness anything but respect and kindness. When my mum was nearing the end of her life, we were shown the utmost kindness with staff going the extra mile to help us through a difficult time. Great leadership has helped build a positive, caring culture radiating warmth throughout the home.

We were unable to visit Milllbridge Care Bridge prior to Mum going in, due to Covid restrictions, and Mum would only agree to the initial stay of 2 weeks of respite care. From the moment we arrived, we were extended a very warm welcome and immediately felt at ease. Mum stayed at Millbridge for over 5 months and during that time she was made to feel part of their "family", and us too. She was given such loving care and nothing was too much trouble for any of the staff. When mum sadly died, she was given the ultimate respect and dignity and we were so fortunate to be able to be with her. The staff have since been a source of comfort to us and we know that Mum ended her life being loved and cared for alongside her own family. Thank you to each and every one of you.

My mum was a resident in Millbridge Care Home for 8 months. We were very happy with the home, she received great care and attention from the staff and made the last few months of her life very comfortable. Thank you so much.

My mum was only in Millbridge Care Home for eight months. During that time she was happy and well cared for. The staff went above and beyond to care for her and be friendly and happy at the same time. A lovely care home on gorgeous grounds.

I do not hesitate to recommend them.

Thank you to you all, very best wishes.

Very happy and relieved with my husband's care here. If I ever need a care home, please god it will be Millbridge.

Dad was in the coach house for approximately 10 months. Before lockdown, I was able to visit whenever I wished and Dad was always smartly dressed and the room clean and tidy. Most importantly the staff at Millbridge are marvellous. Sadly Dad passed away on 21st November 2020, luckily we were able to spend time with him during his last weeks and the care he received was second to none. Dad always smiled whenever any member of staff came into the room, which speaks for itself. Thank you.

There are no words to express how grateful the family are. Thank you, every single one of you.

After a severe stroke, my late wife spent about 18 months in Millbridge. She received excellent care and attention. I visited or phoned every day and the staff were very pleasant and kind to me. Very important for my peace of mind in particular during lockdown when I couldn't visit.

To all the staff at Millbridge for your care of my mother. You were all very professional, empathetic and kind during her stay and especially at the end. My heartfelt thanks to you all. I would recommend you to anyone!

The last thing our mum wanted was to go into a 'home'. However, when the need arose, I am glad she was able to stay at Millbridge. The room was lovely, fresh and airy, and Mum was cared for in the best possible way, professionally, considerably and attentively. The food was beautifully prepared and fresh. Mum settled quickly and was happier and content, and I can't say thank you enough to all the wonderful staff here.

My mum was taken to Millbridge Care home for palliative care. The care she received was far in excess of my expectations. Care, support and dignity were exemplary and all the staff were professional, caring and cheerful at all times. I always had the feeling that whether I was present or not, she would receive top rate care that would always go the extra mile! My family spent a lot of time there - sometimes overnight - and we were constantly being offered food, drinks and care to keep us very comfortable.

The care and compassion shown to my mother and the family was wonderful, everyone was so good and nothing was too much trouble.

After Mum had a nasty fall and a year in and out of hospitals and care homes for respite, she arrived at Millbridge in September 2019. The care she has received from the staff there has been incredible. I feel that each and every one of them have taken the time to get to know Mum's likes and dislikes. The room is kept lovely and clean and unlike other care homes, smells lovely. Mum is allowed to take pride in herself still, with the help of the staff, who match her outfits daily! Nothing is too much trouble. They have a hairdresser who comes on a Monday and she can have her nails painted too. Having always cared for Mum, it was difficult to let go of my responsibilities. Knowing Mum is being cared for as much as she is, I find I can relax and enjoy quality time with her now. I always said I would never put my mum into a care home, but she is very happy there and I am also very happy to see she is being well and truly cared for. Thank you to all the staff who make this possible.

Beautiful room, fantastic care and wonderful staff.

I have been visiting my friend in the new care unit for several months and I am most impressed at the care she is receiving. Most importantly, there is no smell. The tables in the dining room are lovely and the food choice and cleanliness is excellent.

The facility is well-appointed and comfortable. The staff are particularly helpful, kind and friendly.

The 'M Team' aka The Millbridge staff team all pull together like one big happy family. All the staff from the cleaners, kitchen staff, carers, nurses and management are very caring, sharing, friendly and most are professionally qualified. Millbridge is well managed and well run, it's very clean in all areas. Suitably trained staff on-site 24/7 to handle any problem or emergency that may occur. Millbridge is a very secure unit hard to get in and hard to get out of. Great place, great staff, great food and great care.

The male staff were totally professional and respected my dignity. The female staff were easy to relate to and approachable. The kitchen staff went out of their way to accommodate me and bought me special cereal. If I missed a meal they brought it to my room.