






The Paddocks is located in the centre of Swaffham, a beautiful and tranquil Norfolk town with plenty of shops and cafes as well as a weekly market. Swaffham is situated 12 miles east of Kings Lynn and 31 miles west of Norwich, which makes it a great base to explore Norfolk including the North Norfolk Coast and The Norfolk Broads.
The home offers the flexibility of respite care for short breaks...
Care Provided by The Paddocks
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 100 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are calculated following a pre assessment of care needs required and the room selected.
The price(s) shown are provided by the care home. Contact The Paddocks for full pricing details and T&Cs.
Contact The Paddocks to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Castlemeadow Care Group
- Private Owned
Person in charge
- Cinita Head(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (74)
The Paddocks Reviews (61)
The Paddocks has a Review Score of 7.9 (7.874) out of 10, based on 7 reviews in the last 2 years.
Over all time The Paddocks has 61 reviews.
Always told if Carol has any health problems and they deal with it.
The food is always good.
Thank you all the staff for their hard work and kindness.
Thank you so much for taking the time to leave such a wonderful 5 star review. We are truly grateful for your kind words and delighted to hear that you have been happy with the care and support provided to your sister.
It means a great deal to my team to know that our efforts have...
I appreciate that the staff have a difficult job, but in spite of their difficulties remain calm & polite.
Thank you so much for taking the time to share your kind review. We are delighted to hear that you have been pleased with the care and support your wife receives from our team.
Your feedback means a great deal to us and will be shared with all our staff, who work hard to ensure all our residents...
I cared for my mum at home for 4 years so mum coming into the paddocks was a major thing for me too. The staff were incredibly supportive welcoming and helpfull to myself and mum
Thank you so much for your kind review and for taking the time to share your experience. It is a real pleasure and privilege to care for mum. Knowing that she feels happy, comfortable and well supported means a great deal to us. Our team is dedicated to providing compassionate,...
My husband has lived at The Paddocks for over a year and has been really happy and content. He is bedridden. The carers are so kind and patient and he responds with chatter and smiles. He is quite poorly at the moment and the staff have been exceptional with him to keep him comfortable. They have been spoon feeding him drinks and finding food he can enjoy and swallow. I'd also like to praise the new manager who listens and acts upon what is said and the staff seem very happy under her guidance.
Thank you for you review it means the world to us at The Paddocks. It an honor to be able to care for your husband
I will say on the whole everything works well and I have no complaints except the food could be better.
Good morning Angela thank you for your review. Since your review we have had changes in the kitchen team and we have hired a new head chef. During the resident meetings everyone was involved in creating a new summer menu which everyone has approved of. I hope your concerns over food are now resolved
Being told by the manager they would call the new care provider to warn them about the family is an absolute disgrace!!
Thank you for taking the time to share your feedback. We deeply regret that the experience did not meet your expectations.We would like to point out that the review is not accurate and reflective of events, the context and circumstances. The resident was fully able to make their own decisions, and...
My husband has been a resident in the Sandpiper Wing for just over a year. I visit as much as possible, I have found the staff very helpful and caring and feel he is being well looked after. The home is introducing regular resident care plan reviews and meetings with management have been reinstated with relatives, both are a positive step forward. My husband's room is carpeted, which although regularly cleaned harbours smell and is stained, I have raised this and am aware of budgetary and other constraints, but feel hard flooring would be a vast improvement. Due to design and space, there is no family room available and the communal lounge is often full, which makes accommodating more than one visitor per resident difficult. Several items of my husband's clothing have disappeared despite being marked with his name and room number, the introduced tagging system seems to work reasonably well. Activities and events are really good, e.g., live music, buffets for friends and relatives on special occasions. They have recently introduced a visual offering of meals available for residents to choose from.
Thanks for your review! We're glad to hear the staff has been helpful and that you feel your husband is being well looked after. Following your conversation with the Care Dementia Manager, the better flooring option has been addressed, and we are figuring out ways to manage the crowded visitor...
Our uncle was admitted to The Paddocks on the 7th of December 2022. From day one he was treated with care, compassion and dignity. His room had all safety and security fitments that you would expect. His room was clean, bright and comfortable. The staff were absolutely marvellous, very caring and compassionate and patient. While our uncle was dying he was never left alone. In addition to care home staff by his side constantly, they regularly brought in a doctor, nurse or paramedic whenever needed. The food is excellent and the decor and facilities are excellent. A wonderful caring, safe environment.
It was a pleasure to offer this level of care to your uncle and your kind words make us even more determined in our mission of creating special moments. Thank you again!
The Paddocks has a very caring and homely feel at all times. The staff are always on hand when needed which I feel is very important. I have recommended this home when asked as my mother is well looked after and can still enjoy her later years in comfort.
We would love to thank you for your kind words of appreciation and hope that we will carry on making sure that we create many more special moments for you and your loved one! Thank you!
I love being here.
Thank you for completing a review for us. It is wonderful to see that you have scored us so highly in all areas and enjoy living with us at The Paddocks.
Carers are good
Thank you for completing a review for us. It is wonderful to see that you have scored us so highly in all areas and enjoy living with us at The Paddocks.
The care and support for my father were very good and there was always good communication with me about his well-being. Staff were friendly and efficient, treating residents with dignity and kindness. I think there could have been more activities to engage residents but I recognise this was difficult with residents with dementia. Food and drinks were good.
Thank you for completing a review for us. We are so pleased to read that you felt the care and support offered at The Paddocks was good. In regards to your comments about our activity provision, we will discuss this with our manager to ensure that our residents are receiving our extensive activities and well-being programme.
My husband was a resident at The Paddocks Care Home for two years. He sadly passed away in April 2023, this year. We have nothing but appreciation for all the care he received, always being treated with dignity and respect. A big thank you to all the staff for looking after him so well.
Thank you for taking the time to complete a review for us. We will pass your kind words on to the great team at The Paddocks.
During a very difficult time during my Dad's final weeks, the staff were very kind and understanding. My family and I will always be grateful for the care he received during his time at The Paddocks Care Home. Many thanks.
Thank you for taking the time to complete a review for us. We will ensure that your kind comments will be passed on to our fantastic team at The Paddocks.
life such as coffee mornings etc. She is now one hundred and two years old and despite the limitations of age she is still content and well cared for.
Thank you for taking the time to complete a review for us. We are so pleased to see that you are happy with the care and facilities that our fantastic team delivers at The Paddocks.
The Paddocks is a very well-run care home. Meeting the needs of my parents very well. The rooms are very well-fitted and the events to keep them occupied are very well thought through. The food given provides a very well-balanced diet. An all-round nice place to be.
Thank you for completing a review for us. We are so pleased to read that you are happy with the care, activities and menus that are provided by the great team at The Paddocks.
Food portions are far too big for older people, there is a lot of food wasted.
Dad loved his stay at The Paddocks, well cared for. He enjoyed the activities and being taken out for a walk into town. I would recommend The Paddocks and he is booked in for November and March next year.
Thank you for your kind review. We are so pleased that Dad loves coming to The Paddocks and we look forward to seeing him in November.
My sister is very happy and settled. Well looked after. Goes to church and the staff take her.
Thank you for completing a review for us. We are so pleased to read that your sister is happy living at The Paddocks with us.
I feel content living here. I am near my son now. I join in some activities when I choose.
Thank you for taking the time to complete a review for us. We are so pleased that you feel settled with us and are enjoying our activities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2025Inadequate
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeInadequate
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Paddocks.
There are no upcoming events for The Paddocks.
Awards / Recognitions (3)
- 07 Jul 2021Recipient: Castlemeadow Care Group
- 20 Feb 2020Recipient: Castlemeadow Care Group
- 16 Jul 2015Recipient: The Paddocks
Accreditations
There are no accreditations posted yet for The Paddocks.
Meet the Team (1)

Cinita joined Castlemeadow Care in 2025.
Frequently Asked Questions about The Paddocks
What types of Care is The Paddocks registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Paddocks have?
There are 74 Single Rooms.
What are the Facilities & Services at The Paddocks?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Paddocks to the centre of Swaffham?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Paddocks to verify any information. View our terms and conditions. The Paddocks has an Enhanced Service -more info.