Sanford House Nursing Home

Danes Fort Drive, Swanton Road, Dereham NR19 2SD
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9.8 76 Reviews
  • Sanford House Nursing Home, Dereham
Sanford House is located in a quiet residential area of Dereham, providing the highest standard of nursing and nursing dementia care for up to 40 elderly people on a short and long term basis.

As the home is built on one level it is ideal for those with mobility problems, being both safe and accessible. All rooms and services are laid out over the ground floor and the home is arranged in a quadrangle around an attractive courtyard garden. Many rooms feature patio doors accessing into the courtyard area.
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Care Provided by Sanford House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £940
  • Self-Funded Nursing Care: from £1452
  • Self-Funded Nursing Dementia Care: from £1511
  • RESPITE Self-Funded Residential Care: from £1440
  • RESPITE Self-Funded Nursing Care: from £1668
  • RESPITE Self-Funded Nursing Dementia Care: from £1727

These prices are only a guideline, please contact Sanford House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Maebh McCormack-Hall (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (40)

Sanford House Nursing Home Reviews (76)

9.8

Sanford House Nursing Home has a Review Score of 9.8 (9.778) out of 10, based on 22 reviews in the last 2 years.
Over all time Sanford House Nursing Home has 76 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sanford House Nursing Home
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Total of 76, showing 61-76
Review from Michelle S (Granddaughter of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly Nan was only at Sanford House for a short time before she passed away. The care that she received during her stay was outstanding. The staff were very caring and friendly and made her stay welcoming, a home from home experience. They also made my family and I very welcome and at the end, they
treated us all with care and respect. I would highly recommend Sanford House. Thank you for all you did for Nan and us. We will never forget your kindness.
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Review from Richard D (Grandson of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
the staff at Sanford House provided excellent care for my grandmother whilst in their care from August 2017 through to her passing on November 6th 2017. The staff were professional and very caring in dealing with my grandmother. When the appropriate time came both my sister and I were kept fully updated
and discussed end of life care for my grandmother. This was dealt with in a sensitive and caring manner. The surroundings are pleasant and rooms provided are of a good standard. However, most importantly it is the staff that make the place and that is important for both residents and the relatives.
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Review from Lucy E (Daughter of Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My visits to see mum are met with friendly and welcoming staff, I always find that any questions I have are answered and information and updates on mum are forthcoming. I have every faith and trust that my mum is being well cared for and looked after as well as can be expected with respect and dignity.
Thank you all so much.
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Review from Angela D (Daughter of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent the last 6 months of her life at Sanford House Nursing Home, passing recently. We cannot praise the staff highly enough, they all have hearts of gold and treated my mother with care, compassion and dignity at all times. My brother and I spent the last week at her bedside and they were
kind and caring towards us too. Seeing mum then and her interaction with staff, we realised that they had become like a family to her. We were apprehensive when we went in having heard horror stories about care homes, but we were so pleased that she ended up there. Should the need arise, I would be more than happy to place my elderly father there.
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Review from Leslie C (Husband of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident for the past 6 months at Sanford House Nursing Home. I spent every afternoon in the company of staff and patients and was pleased with the welcome I always received. The care given to my wife was all I could have wished for and I know that my wife appreciated all the help that
was freely given by all the staff and management. Thank you all very much.
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Review from Robin G (Son of Resident) published on 15 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother reluctantly had to go into a nursing home 15 months ago. During her time the care sh received was outstanding from all members of staff, showing care and compassion at all times. In my mother's final three weeks of her life the family decided to stay by her bedside day and night, not only
did my mother receive care but the staff went out of their way to ensure that we were also cared for, supplying us with food, drinks and bedding, showing the same compassion for us as our mother.
Reply from Joan Auton, Home Manager at Sanford House Nursing Home
Thank you for taking the time to review Sanford House. We take great pride in ensuring we deliver safe, high-quality care and facilities. We always take time to understand the needs and interests of…read more
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Review from Ray B (Husband of Resident) published on 27 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife came into Sanford House Nursing Home in September 2014 with a one-to-one care. At first, some of the care was provided by agency staff but since using the homes own staff, the care is excellent. This gives a much better quality of care as the carer knows the resident's needs. I am very grateful
for the care she receives.
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Review from C B (Daughter of Resident) published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always impressed by the warm welcome by all the staff every time I visit the home. The care and attention given to each resident is very noticeable. The staff can't do enough for them and you can tell they enjoy their work. The home is decorated with Christmas decorations the residents would have
been used to. It looks comfy, warm, festive and homely for the residents. The Sanford whole team look after and take care of my mum and all the residents really well. I'm very grateful to them all. I have peace of mind and are completely satisfied, thanks to them all.
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Review from Gillian W (Niece of Resident) published on 11 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Absolutely happy with the care my Aunt receives. The staff are efficient and go out of their way to assist the residents and their families;/friends. Sanford House has a welcoming and warm ambience and feels very homely. It certainly is not a sad place but is a bustling busy home which makes a real
effort to keep spirits up. I would happily recommend Sandford House.
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Review from Jocelyne Q (Daughter of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into this residential home after Easter this year and she has been welcomed into an efficient, caring and friendly well-managed home. She settled in really well because people who work here were so professional and kind. We felt safe and secure with good communication and effective medical
care as well as confident in their facilities and approach. The food is particularly excellent and the atmosphere is full of warmth and generosity of spirit.
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Review from R S (Son of Resident) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my mother's recent illness I have found all staff to be very helpful, patient and accommodating they could not have been more helpful and they gave my mother excellent care.
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Review from Julie N (Daughter of Resident) published on 27 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the home. The staff are very caring and get to know the residents very well, for example, my mam likes singing old songs and to cheer her up the staff will sing the songs for her.
Mam has even said that she is very happy at the home.
The activities are great and mam
particularly enjoys when the performer sings.
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Review from Brenda M (Daughter of Resident) published on 22 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has been in this care home since 3rd October 2016. She is being well looked after and I cannot fault the staff, nurses and management in any way.
Every requirement has been met, when it's time to leave from visiting her I feel reassured to know that she is in good hands
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Review from Anne H (Husband of Resident) published on 22 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always friendly and it is clean and pleasant.
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Review from Mel B (Wife of Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We walk into a happy and relaxed atmosphere! The care, support, and concern for the well-being and happiness - also the medical necessities, of the residents, is excellent and of paramount importance to all the staff.
Superb standard of catering wth varied meal choices, listening to residents preferences.
Wonderful
support and help to family and friends and what is sometimes a very difficult time. Planned activities are wide-ranging and focused on the wants and needs of the residents, making them enjoyable for all.
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Review from Valerie H (Wife of Resident) published on 17 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving to Sanford House my Husband has settled beyond my expectations which is totally down to the wonderful Management and Staff. They treat all residents with Dignity/Respect and lots of TLC. I really cannot thank them enough and for the support they have also given me. Sanford House is extremely
clean, smells lovely and Staff always warm and friendly.
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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Sanford House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Sanford House Nursing Home is calculated as follows: ( (195 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 243 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sanford House Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Maebh

Maebh McCormack-Hall

Job Title: Home Manager Joined: 2023

As the Home Manager I believe our residents are our priority, and we are privileged that they choose to be in our homes and care and trust us to support their needs.


I completed my Nursing Degree at Trinity College Dublin in 2010 and moved to the UK in 2011. Since becoming a Registered Nurse, I have worked in a variety of roles within the care sector for over 13 years. I have worked with adults with learning disabilities and mental health problems in secure services for over 4 years and then moved on to Dementia and Nursing Home Care. I progressed to a clinical lead role and then onto the part of Home Manager. I also supported homes across Norfolk and Suffolk as an Operations Manager.


Working across various settings has supported my clinical and management skills development.


I operate an open-door policy and am approachable, not only to my team but to the residents and their relatives too. I encourage person-centred care and reflect this in how the staff team works and delivers their care.


I am passionate about putting residents first as we are given the opportunity to work in their homes and care for and support their needs.


I enjoy training developing and mentoring my team members to grow and develop in their roles at home and within the company.


In my spare time, I love to spend time with family and friends. I enjoy reading, running, and watching rugby. I also enjoy travelling when possible visiting different cities and countries and experiencing different cultures.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sanford House Nursing Home to verify any information. View our terms and conditions. Sanford House Nursing Home has an Enhanced Service - more info.