Sanford House Nursing Home

Danes Fort Drive, Swanton Road, Dereham NR19 2SD
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9.8 76 Reviews
  • Sanford House Nursing Home, Dereham
Sanford House is located in a quiet residential area of Dereham, providing the highest standard of nursing and nursing dementia care for up to 40 elderly people on a short and long term basis.

As the home is built on one level it is ideal for those with mobility problems, being both safe and accessible. All rooms and services are laid out over the ground floor and the home is arranged in a quadrangle around an attractive courtyard garden. Many rooms feature patio doors accessing into the courtyard area.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £940
  • Self-Funded Nursing Care: from £1452
  • Self-Funded Nursing Dementia Care: from £1511
  • RESPITE Self-Funded Residential Care: from £1440
  • RESPITE Self-Funded Nursing Care: from £1668
  • RESPITE Self-Funded Nursing Dementia Care: from £1727

These prices are only a guideline, please contact Sanford House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Maebh McCormack-Hall (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (40)

Sanford House Nursing Home Reviews (76)

9.8

Sanford House Nursing Home has a Review Score of 9.8 (9.762) out of 10, based on 25 reviews in the last 2 years.
Over all time Sanford House Nursing Home has 76 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sanford House Nursing Home
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Total of 76, showing 1-20
Review from Martin N (Husband of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was into year 5 of her stay and the end of life care both to us and her was amazing. Staff were so lovely kind loving in the 2 days were all stayed day and night before she passed . The manager has really tuned that home into a home and staff and herself attended various parts of the funeral.
Company should be so proud of Sanford House staff and management they make it an amazing place my only sadness I won't be going again as I've got to know so many lovely people working in that home .
Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you so much for taking the time to use such kind words to reflect how you feel about your wife's time here. It was a pleasure to be able to contribute to her care, and it was always lovely to have you visit and catch up over a cup of tea. You're welcome to visit anytime; you know where we are.I will share your words with the team; they will be so grateful to have such lovely feedback about their compassion and hard work.

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Review from Susan A (Sister of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I, together with our husbands, visited my brother at Sanford House which was a lovely bright, clean, friendly and open environment. We were all highly impressed with the way we were made to feel
very welcome by all of the staff, and we were looked after for the whole duration of our
visit. Everyone was so thoughtful and kind to us. I know our brother received exceptional care and attention whilst spending his final weeks here, for which we are also so very grateful.
Reply from Maebh McCormack-Hall, Home Manager at Sanford House Nursing Home

Thank you, for your kind words and recognition of the team at Sanford House. We are sorry for your loss, and we are pleased that you feel confident your brother received the level of care we strive to provide every day while he was with us. Your comments will be passed on to the team.

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Review from Pat P (Wife of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent his final weeks at Sanford House Nursing Home, and I cannot begin to express my gratitude to the entire team for their kindness and compassionate care. Every need was met with warmth, patience, and a smile-nothing was ever too much trouble.
The home itself is immaculate, with bright
and welcoming spaces that create a comforting environment. A special thank you to Senior Nurse, whose exceptional dedication went above and beyond to ensure my husband and our family felt as comfortable and supported as possible.
Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Sanford House Nursing Home. We are so sorry for your loss, and we hope we made your husband's time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team.

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Review from Joanne N (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father was admitted to Sanford House Nursing Home from hospital on 7/1/25. He was only in the home a short time before he passed away there on 26/1/25. However, we can not speak highly enough of all the staff we came across whilst our dad was there. They were all so lovely, very attentive and efficient
and cannot fault the care he received there in his final weeks and days.
We would wholeheartedly recommend this home with regard to care, nursing, family support and especially the palliative care. Our dad was treated with dignity and we appreciate that very much.
Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

We would like to thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. We are sorry for your loss, and we hope we made your father's time with us as comfortable and as peaceful as possible. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review from Roly G (Son of Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was in need of urgent residential nursing care and Sanford although 30 minutes from his home proved to be the perfect place for him in his final 2 months of life. The family can't thank the team enough for the care and compassion they showed Dad. He was happy to be here and they made his time here
pleasant and soluble as much as they could before he was too weak to join in - but he was happy at his end of life. And when that came he was comfortable, pain free, and loved. Thank you Standford for all being so wonderful to our Dad.
Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. We are so sorry for your loss, and we hope we made your Dad's time with us as comfortable and as peaceful as possible. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review from Petra D (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving to Sanford House Nursing Home my dad has been treated with the utmost care and attention. All the managers and staff have been fantastic and we are very sorry that he has had to move, it is not our choice. Thank you for everything you have done for him, we are very grateful.
Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us and your feedback reflects this. Your comments will be passed on to the team.

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Review from Vivienne E (Wife of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When someone you love has care needs greater than you can provide as a family, the emotions are overwhelming. The care and treatment provided by the staff at Sanford House was individualised, consistent and of a high standard; over and above what we had anticipated but everything we could have hoped
for.
The communication and support for us as a family was honest, reassuring and compassionate. Every person we met whatever their role had a positive and kind attitude and we would have no hesitation based on our experience in recommending this care home to others.
Reply from Maebh McCormack-Hall, Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review, Vivienne. We are so pleased to read your positive comments about our care home and we're glad the service we provided met your expectations as this is what we strive to do every day. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review from Suzanne L (Wife of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for easing our concerns and reassuring us when my husband was discharged from hospital to be cared for at Sanford House. The knowledge and experience of the staff helped us enormously. It was a different time for all of us but he was made comfortable and received wonderful care. Meals were
excellent, all staff interacted with him constantly and they kept us informed all the time. He sadly passed away and that experience was made easier by the kind staff. Thank you from all his family.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. We are so sorry for your loss. Your feedback will be shared with the team.

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Review from A H (Resident) assisted by family/friend published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff have looked after me very well and very patient when I was very ill when I first came here. I thank everyone for their care. I am now feeling much better and look forward to being able to get about.
Reply from Maebh McCormack-Hall, Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care you received and the recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us and it's lovely to read your comments reflect this. Your feedback has been passed on to the team.

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Review from Raymond S (Husband of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friendly and caring community. Management and staff work hard to cater for a diverse group of people. Other friends with knowledge of other homes speak highly of Sanford House!
Reply from Maebh McCormack-Hall, Home Manager at Sanford House Nursing Home

Raymond, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us and it's lovely to read your comments reflect this. Your feedback will be shared with the team who will be delighted to hear your feedback.

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Review from Marianne F (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a resident whose family was spread across the country, with 3 children in Scotland, I can only commend the care, respect and friendship that was shown to my mother. As her condition deteriorated the level of attention that she was given and the phone calls we received assuring us of her comfort were
extremely assuring to us that she was in the place that suited her increasing needs. All the nursing staff were interacting with her and this was more than evident in conversations I had with them. We cannot thank the staff enough for this.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Marianne, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to see your comments reflect this. Your feedback will be shared with the team.

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Review from Andrew W (Son of Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just can't fault Sanford House Nursing Home. My dad arrived here after a long spell in hospital and wish we could have got him here sooner. Staff and care go above and beyond with a feel-at-home atmosphere. I only gave the activities an excellent tick based on previous reviews because my dad was unfortunately
too poorly to participate in any. Everything else in my opinion was faultless and just can't express enough how efficient the whole setup is. Bless you all the team and would recommend it without any hesitation.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to see your comments reflect this. Your feedback will be shared with the team.

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Review from Karl M (Son of Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although he was only at the home for a short time all the staff went out of their way to make the whole family comfortable. His dementia made it hard for him to communicate but we could see that he appreciated the care given. All of the staff made sure that he and we were kept involved in his care and
informed. Two areas we did mark slightly lower were 'Rooms' - functional but a little dated/austere. 'Security' - we did have an issue with toiletries going missing. Overall though we are very grateful to all the management and staff for making his final days a little easier. Thank you.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Dear Karl, we would like to thank you for taking the time to leave us a review and positive comments about the home and team at Sanford House Nursing Home. We are sorry for your loss. Your feedback will be shared with the team. Also, we continually strive to improve the care and service we provide and appreciate your feedback relating to security and rooms. All comments will be passed on to the team and discussed fully.

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Review from Judy A (Partner of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely Valentine's lunch with our loved ones, made to feel so welcome. My partner spent nine weeks in hospital, I thought we'd lost him, two weeks in Sanford House, different person. Nothing but praise.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Judy, thank you for taking the time to leave us a review and we are pleased to read your positive comments about your partner's care at Sanford House Nursing Home and it is lovely to hear he is settling in at the home. Your feedback will be passed on to the team.

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Review from Hazel C (Daughter of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came into the home as very poorly, not long to live. The manager and all staff have been very caring and always available if we needed to talk. The home is very clean, lovely choice of food and well-run. The care my father is receiving is very good. They are doing everything they can to make
him comfortable and keep us informed. Would recommend this home to other families.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Hazel, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families is extremely important to us and it’s lovely to see your comments reflect this. Your feedback will be shared with the team.

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Review from Stephen H (Son-in-law of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to the dementia presentation which was excellent, informative, enjoyable and has left us with a much better understanding of the disease. The professionalism of the staff is always evident and now we feel we can tackle our family, who have dementia, with a much better understanding and can be
sympathetic of their needs. The scotch eggs were delicious, as was the rest of the food. Thank you.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Stephen, we would like to thank you for taking the time to leave us a review and fo your positive comments about the home and team at Sanford House Nursing Home. All comments will be passed on to the team.

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Review from T H (Husband of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although half of the ratings are marked good, all these are closer to excellent rather than satisfactory. I visit my wife (who can be difficult/awkward) more or less daily and see that much time is given and much effort is made to attend to her needs. Also, as a relative, I greatly appreciate the time
given to me by all staff to keep me informed on what has been happening and for helping to sort out various issues with my wife's care. Some ratings are left blank because - facilities and activities, my wife is very frail and immobile and hence unable to make use of/participate in these. However, I am aware of the weekly/monthly events and have seen the efforts made by staff for these, plus talks. Value for money, as presently care is funded through the NHS.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about the care your wife is receiving and the recognition of the team at Sanford Nursing Home. The care and services we deliver as a team to our residents and families is extremely important to us and your kind comments reflect this. Your feedback has been passed on to the team.

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Review from Lynne H (Daughter of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We all have been extremely impressed and happy with our first experience of the home. We attended the dementia talk and learned a lot, thought it was wonderful that the staff put on such informative and helpful evenings. We would 100% recommend the home to anyone whose loved one needs care, thank you
all so much.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Lynne, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. We are pleased to hear that the workshop on dementia at the care home was informative. The care and services we deliver as a team to our residents and families is extremely important to us and it’s lovely to see your comments reflect this. Your feedback will be shared with the team.

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Review from Christine C (Daughter of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to congratulate the staff at Sanford House, each and every one of them has been supportive, informative and helpful. Nothing is too much trouble for them. My mother was welcomed into the home for palliative care and she has been made very comfortable and is having a care plan put into place to
cater for her needs. It is a very emotional time and the staff are very reassuring and supportive. My own criticism is the decor is a bit tired and outdated. Perhaps a lick of paint would brighten things up but I am aware that a refurbishment is currently being put in place.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time, Christine, to leave a review for Sanford House Nursing Care Home and for your positive comments about our services and team. We are pleased to hear your mother is getting the care she deserves. We continually strive to improve the care and service we provide and appreciate your feedback. I would like to invite you to discuss your thoughts on how we can improve our rooms at Sanford House Nursing Care Home further.

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Review from Anita B (Sister-in-law of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very good place for my brother-in-law to reside. He is treated with dignity and respect. He is well cared for by the staff and if his room needs anything fixing it is done promptly and safely.
Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Anita, we would like to thank you for taking the time to leave us a review and positive comments about the home and team at Sanford Nursing Home. All comments will be passed on to the team.

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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Sanford House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.762 for Sanford House Nursing Home is calculated as follows: ( (219 Excellents x 5) + (50 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 277 Ratings = 4.762
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sanford House Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Maebh

Maebh McCormack-Hall

Job Title: Home Manager Joined: 2023

As the Home Manager I believe our residents are our priority, and we are privileged that they choose to be in our homes and care and trust us to support their needs.


I completed my Nursing Degree at Trinity College Dublin in 2010 and moved to the UK in 2011. Since becoming a Registered Nurse, I have worked in a variety of roles within the care sector for over 13 years. I have worked with adults with learning disabilities and mental health problems in secure services for over 4 years and then moved on to Dementia and Nursing Home Care. I progressed to a clinical lead role and then onto the part of Home Manager. I also supported homes across Norfolk and Suffolk as an Operations Manager.


Working across various settings has supported my clinical and management skills development.


I operate an open-door policy and am approachable, not only to my team but to the residents and their relatives too. I encourage person-centred care and reflect this in how the staff team works and delivers their care.


I am passionate about putting residents first as we are given the opportunity to work in their homes and care for and support their needs.


I enjoy training developing and mentoring my team members to grow and develop in their roles at home and within the company.


In my spare time, I love to spend time with family and friends. I enjoy reading, running, and watching rugby. I also enjoy travelling when possible visiting different cities and countries and experiencing different cultures.

Frequently Asked Questions about Sanford House Nursing Home

What types of Care is Sanford House Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sanford House Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Sanford House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens & Television point in own room are some of the Facilities & Services.

How far is Sanford House Nursing Home to the centre of Dereham?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sanford House Nursing Home to verify any information. View our terms and conditions. Sanford House Nursing Home has an Enhanced Service - more info.