Catchpole Court Nursing Home

Walnut Tree Lane, Sudbury CO10 1BD
Review Us
9.6 53 Reviews
  • Catchpole Court Nursing Home, Sudbury
Catchpole Court NursingHome in Sudbury, Suffolk offers nursing, dementia, residential and respite care in a welcoming home.

Situated next to shops, a train station and a lake, the care home has a team of trained, compassionate staff.

Residents have spacious rooms and can enjoy the home’s conservatory, garden and patio.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • Self-Funded Nursing Care: from £1100
  • Self-Funded Nursing Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Nursing Care: from £1100
  • RESPITE Self-Funded Nursing Dementia Care: from £1100

* Fees are subject to assessment by home team

These prices are only a guideline, please contact Catchpole Court Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Dawn Waqalevu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1996

Room Information

  • Single Rooms (66)

Catchpole Court Nursing Home Reviews (53)

9.6

Catchpole Court Nursing Home has a Review Score of 9.6 (9.587) out of 10, based on 22 reviews in the last 2 years.
Over all time Catchpole Court Nursing Home has 53 reviews.

Overall Experience
  • 32
  • 21
  • 0
  • 0
  • 0
Date Published
  • 53
  • 8
  • 17
  • 22
  • 31
Reviewer Connection to Catchpole Court Nursing Home
  • 17
  • 8
  • 7
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 53, showing 41-53
Review from Keith T (Son of Resident) published on 9 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always helpful. They make an effort to accommodate what my mother wants. She seems genuinely happy to be here. The nurses and care assistants act with professionalism.
Reply from Ronnie Cavanagh, Marketing at Catchpole Court Nursing Home

Thank you, Keith, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa J G (Daughter of Resident) published on 9 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very very happy that my Mum is looked after very very well and the care home and all the staff are lovely to the family. I can leave my Mum here without having to worry about my Mum.
Reply from Ronnie Cavanagh, Marketing at Catchpole Court Nursing Home

Thank you, Jane, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Catchpole Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G C (Daughter of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is very well cared for physically, medically and mentally. She has severe dementia. I visit most days to help encourage her drinking - soup, tea, milkshakes etc. I find the staff welcoming, supportive and caring. Mum is included in appropriate activities. The laundry staff are as efficient
as they can be. They have difficulty in putting residents clothes away when it's not named! Understandable, clothes are washed every day. Food is appropriate to individual needs.
Reply from Ronnie Cavanagh, Marketing at Catchpole Court Nursing Home

Thank you, for letting us know how we are doing at Catchpole Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dan T (Grandson of Resident) published on 15 November 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you Catchpole for looking after grandad. They provided all the care needs he required in a professional and friendly manner.
Reply from Ronnie Cavanagh, Marketing at Catchpole Court Nursing Home

Thank you, Dan, for your feedback and for taking the time to share your experience at Catchpole Court Care Home. We are so pleased you felt your Grandad received great care and hope that their time at Catchpole Court did see some friendships flourish, especially with the care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda B (Daughter of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring atmosphere. My mother is 95 years old and the staff make a great fuss of her which she loves. She is secure and has visibly relaxed since she came here. Before, she was always worried as anybody would be. It is reassuring to know that she can spend whatever time she has left being looked
after in a caring and loving way. Thank you.
Reply from Ronnie Cavanagh, Marketing at Catchpole Court Nursing Home

Thank you, Linda, for your comments about your recent experience at Catchpole Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris M (Wife of Resident) published on 30 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband entered Catchpole Court in February 2016. We were straight away met by the staff, who made him comfortable in his room.
I was taken by the nurse to fill in the paperwork, then shown all around the home and introduced to the carers and made a cup of tea. Next, I met the manager and was made
to feel very welcome.
During the following months, I have been very happy with the care and attention my husband had received. Staff are always on hand to help and advice if needed.
I would certainly recommend Catchpole to any family who needed similar care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fiona (Daughter-in-law of Resident) published on 26 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
We love this home.The staff are so caring and look after the residents so well. Today they had a hog roast day in the garden with live music. My mother in law has only been here a short time and can be really difficult but the staff take it in their stride and are able to deal with her beautifully.
She had a great time today and was even up dancing and singing along. I can't remember when I last saw her so happy as she had been in the hospital for months and a different care home who didn't have a clue how to deal with dementia patients unless they were doped up and sleeping. Catchpole Court is the perfect place for our loved ones to be looked after with care and compassion.
Thank you to the manager and her caring staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Wife of Resident) published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Catchpole Court is an excellent place. For care of loved ones you cannot fault staff management, cleaners, rooms, for the people are really looked after with care that really exceeds all expectations.
Reply from Marie Smale, Home Manager at Catchpole Court Nursing Home

Another positive review, this is from the wife of one of our residents whom was with us for the last weeks of his life. The family were a joy to have in the home and were very much part of the Catchpole Court Family.
Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy R (Resident) assisted by family/friend published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a clean and comfortable home and all staff are polite.
Reply from Marie Smale, Home Manager at Catchpole Court Nursing Home

It is always nice to receive a positive review. It is especially nice when it is from one of our Residents who lives at Catchpole Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley F (Friend of Resident) published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
For any family who has to put a member of their loved ones into a home, it becomes very difficult. However, I would definitely recommend Catchpole Court. I regularly visit Catchpole and have found the staff very kind and caring towards all residents, (especially with Dementia and Alzheimers). The activity
leader offers much-valued support to both residents and their families and this is clear to see this benefits all.
Reply from Marie Smale, Home Manager at Catchpole Court Nursing Home

Thank you so much for your kind words. The staff work very hard to ensure that the Residents receive a high standard of individualised care. Gainsborough Unit have received a specialist Dementia Award which is well deserved.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C A T (Wife of Resident) published on 27 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a very clean and tidy home, well maintained, all the staff are very good to the residents. The carers are very good and hard working, nothing is too much trouble, rooms are clean and tidy. I would recommend it to a lot of people, the management and the nursing staff are brilliant also. The caretakers
are very good with maintaining everything, they do the painting, gardening and all the other things to make the home look better. They should have a pay rise!
Reply from Marie Smale, Home Manager at Catchpole Court Nursing Home

Thank you for completing a review for Catchpole Court. I am delighted to hear all the kind words you have to say about the care at our home. I will ensure the praise is passed onto to all the team at Catchpole. Thank you again for taking the time to complete this review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vera C (Wife of Resident) published on 25 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care most of the time. My husband doesn't like noise so I would like him to sit mainly in a quiet area. I would like him to wear his glasses whilst I'm here visiting him. No problems regarding hygiene in the home. Eyes need more attention.
Reply from Marie Smale, Home Manager at Catchpole Court Nursing Home

Thank you for taking the time to complete a review for Catchpole Court. We value all feedback and welcome any suggestions or ideas in ways we can improve the service we provide. I would be particularly interested to talk in more detail with you the ways we can help both you and your Husband. I will be in touch to discuss further and thank you again for completing the review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John (Husband of Resident) published on 13 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In extreme and very testing circumstances Catchpole performs extremely well. Dealing with dementia creates many physical and emotional problems. There is no perfect solution, the range of demands on all staff and on the facilities provided are wide ranging, The delivery of these services demands a great
deal of patience, experience (that comes with time) and compassion. In addition there are 'technical' aspects handling, hygiene, health and safety. The staff here embrace all these with a positive attitude. There are failures but these are all outweighed by the positives. I am truly grateful and satisfied with the service provided.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.587)

Overview of Review Score

The Review Score of 9.6 (9.587) out of 10 for Catchpole Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.587 for Catchpole Court Nursing Home is calculated as follows: ( (167 Excellents x 5) + (69 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 254 Ratings = 4.587
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Catchpole Court Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (11)

Loading...

Meet the Team (3)

Dawn

Dawn Waqalevu

Job Title: Home Manager Joined: 2023

I am delighted to have taken over as home manager at Catchpole which has a really dedicated and caring team. I have brought more than 30 years of experience in social care into my current role, having worked in a variety of settings, including the NHS, social services and the voluntary sector, as well as the private sector. This has enabled me to develop knowledge and experience across all areas to a high level. We want to be known for delivering the highest standard of person-centred care, empowering residents and promoting independence to support physical and mental wellbeing.

Sarah

Sarah Tokley

Job Title: Deputy Manager

I have worked at Catchpole Court for 30 years as a registered nurse. At Catchpole Court Nursing Home, I am passionate about looking after others and strive to provide excellent care to ensure that the residents feel safe and well cared for during their time at Catchpole Court.


Catchpole Court is a great place to work and I am proud to be part of a team delivering person-centred care for our residents. We are lucky to be in a wonderful area of Suffolk and outside of work my family and I love holidays in our caravan. I have two wonderful sons and a dog and we all enjoy walking across the fields.

Ruth

Ruth Head

Job Title: Activities & Lifestyle Coordinator

I have worked at Catchpole Court for 19 years as a senior carer and then I progressed as the Activities Coordinator. At Catchpole Court Nursing Home, I enjoy being with our residents and fulfilling their wishes.


Catchpole Court is a great place to work and I am proud of the events that we put on. The residents' happiness makes my work worthwhile. My family are important to me and I have twin boys who keep me on my toes. We enjoy family time together and walking our dog. I have been a part of the community in Sudbury all my life and enjoy being actively involved with the community.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Catchpole Court Nursing Home to verify any information. View our terms and conditions. Catchpole Court Nursing Home has an Enhanced Service - more info.