Catchpole Court Nursing Home

My husband has been in here for over 2 months now. We are very pleased with all aspects of the home. Can't fault anything. Very good.

On visiting it is very welcoming, comfortable, peaceful and clean. The staff extremely helpful and nothing too much trouble for them 24/7. Clients room is always well presented and cared for, also with their own furniture and treasures is very homely.

My mother has only been in for a few weeks but I have found all the staff to be very communicative. Any issues have been addressed straight away and my Mum has been much happier.

Catchpole Court is very good, even for my sister who is one of the youngest in there. The care of her is very good. Very clean and tidy too. A pleasure to go there.

Always helpful. They make an effort to accommodate what my mother wants. She seems genuinely happy to be here. The nurses and care assistants act with professionalism.

I am very very happy that my Mum is looked after very very well and the care home and all the staff are lovely to the family. I can leave my Mum here without having to worry about my Mum.

My mother is very well cared for physically, medically and mentally. She has severe dementia. I visit most days to help encourage her drinking - soup, tea, milkshakes etc. I find the staff welcoming, supportive and caring. Mum is included in appropriate activities. The laundry staff are as efficient as they can be. They have difficulty in putting residents clothes away when it's not named! Understandable, clothes are washed every day. Food is appropriate to individual needs.

Thank you Catchpole for looking after grandad. They provided all the care needs he required in a professional and friendly manner.

A very caring atmosphere. My mother is 95 years old and the staff make a great fuss of her which she loves. She is secure and has visibly relaxed since she came here. Before, she was always worried as anybody would be. It is reassuring to know that she can spend whatever time she has left being looked after in a caring and loving way. Thank you.

I would certainly recommend Catchpole to any family who needed similar care.

Thank you to the manager and her caring staff.

Catchpole Court is an excellent place. For care of loved ones you cannot fault staff management, cleaners, rooms, for the people are really looked after with care that really exceeds all expectations.

It's a clean and comfortable home and all staff are polite.

For any family who has to put a member of their loved ones into a home, it becomes very difficult. However, I would definitely recommend Catchpole Court. I regularly visit Catchpole and have found the staff very kind and caring towards all residents, (especially with Dementia and Alzheimers). The activity leader offers much-valued support to both residents and their families and this is clear to see this benefits all.

It is a very clean and tidy home, well maintained, all the staff are very good to the residents. The carers are very good and hard working, nothing is too much trouble, rooms are clean and tidy. I would recommend it to a lot of people, the management and the nursing staff are brilliant also. The caretakers are very good with maintaining everything, they do the painting, gardening and all the other things to make the home look better. They should have a pay rise!

I am happy with the care most of the time. My husband doesn't like noise so I would like him to sit mainly in a quiet area. I would like him to wear his glasses whilst I'm here visiting him. No problems regarding hygiene in the home. Eyes need more attention.

In extreme and very testing circumstances Catchpole performs extremely well. Dealing with dementia creates many physical and emotional problems. There is no perfect solution, the range of demands on all staff and on the facilities provided are wide ranging, The delivery of these services demands a great deal of patience, experience (that comes with time) and compassion. In addition there are 'technical' aspects handling, hygiene, health and safety. The staff here embrace all these with a positive attitude. There are failures but these are all outweighed by the positives. I am truly grateful and satisfied with the service provided.