Chilton Croft Nursing Home

Newton Road, Sudbury CO10 2RN
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9.8 52 Reviews
  • Chilton Croft Nursing Home, Sudbury
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Care Provided by Chilton Croft Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • Self-Funded Nursing Care: £1200 – £1400
  • Self-Funded Nursing Dementia Care: £1250 – £1500
  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1200
  • RESPITE Self-Funded Nursing Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1500

Book a long or short stay and not only will you enjoy the fantastic opportunity to safe the money, you’ll experience the truly unique blend of elegant comfort and nursing excellence that has become the hallmark of Chilton Croft.


With bright en-suite rooms, communal spaces and wonderful landscaped gardens, superb cuisine prepared daily, opportunities to continue hobbies and pastimes, and nursing care available 24 hours a day, you’ll find our home offers the perfect environment for a restful, relaxing break.

These prices are only a guideline, please contact Chilton Croft Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Patricia Andronic (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)
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Chilton Croft Nursing Home Reviews (52)

9.8

Chilton Croft Nursing Home has a Review Score of 9.8 (9.751) out of 10, based on 15 reviews in the last 2 years.
Over all time Chilton Croft Nursing Home has 52 reviews.

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Date Published
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Reviewer Connection to Chilton Croft Nursing Home
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Total of 52, showing 21-40
Review from S S (Cousin of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited at different times and days of the week and have always found there are lots of staff being helpful and friendly. My cousin is always clean and groomed and her room is clean. My cousin is happy about the meals and they made her a birthday cake which pleased her. She is up, enjoying others'
company and activities and interaction with plenty of staff and they are there for all her needs. It is good to leave her knowing she is being well cared for and is safe.
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Review from Frances F (Daughter of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is well cared for at Chilton Croft Nursing Home. The staff are friendly and look after him well. They treat him with dignity and genuinely care about his welfare. Nothing is too much trouble.
Sadly, we had to move him from the first home he was put in due to the quality of the home and were
so happy to move to Chilton Croft so my father could have some quality of life back.
I visit on a weekly basis and am always welcomed by the team. The home is clean and well looked after. It is also refreshing to see the same carers rather than lots of agency staff. My father really values the friendly relationships he has made with the team at Chilton Croft and the value of this on his well-being shouldn’t be underestimated.
I would happily recommend the care home to others.
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Review from Debra K (Wife of Resident) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband resides in Chilton and has been here for a year now. I am very happy with the level of service and the staff are friendly and very efficient at their jobs and really seem to care about the residents. Nursing is very good as well. Food is prepared well and they are always happy to change their
meal plan to suit residents' individual needs. Overall I would recommend Chilton. Hygiene and cleanliness are excellent.
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Review from K S (Sister of Resident) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care is given to my brother.
I visited at any time, and he was always happy, clearly well looked after, and the staff were friendly and approachable.
I believe that he received the best care that he possibly could have and would have no hesitation in recommending Chilton Croft after working
in care myself for 30+ years.
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Review from S F (Son of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home has not been run that well for a long time, particularly requesting particular meals. The care staff do a good job overall and communication is better, but being able to speak with my mother isn't always easy and the phone volume/clarity has been poor.
Reply from F Mos, Acting Manager at Chilton Croft Nursing Home
Thank you for taking the time to share your experience with us. We are sorry to hear you are not very happy with our service. We are more than happy to discuss any concerns with you and a member of…read more
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Review from Ian B (Son of Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother was a resident for over eight years. She received the best care and attention always from the dedicated staff and management. We are grateful for the respect and dignity shown, often in difficult times (e.g. Covid).
We have no hesitation in recommending Chilton Croft Nursing Home as a friendly
and welcoming home with caring staff.
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Review from I S (Sister-in-law of Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is always clean and tidy and friendly, helpful staff are available to answer questions on care.
A pleasant home in which to visit our relative.
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Review from S M (Daughter of Resident) published on 13 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring environment. I have observed stimulating interactions by staff with residents. I am kept informed of incidents with my mum due to her challenging behaviour caused by her dementia.
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Review from Peter H (Son of Resident) published on 27 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very homely and professional nursing home. All important aspects are excellent, room for improvement in some of the less important aspects. A care home where is seems "care" is put in first place.
I cannot comment on activities and value for money as I don't know.
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Review from Rosemary B (Wife of Resident) published on 9 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Chilton Croft Nursing Home for only ten days before he passed and I found the home very homely and well decorated.
My husband was cared for very well and made comfortable during his short stay.
The staff were caring, helpful and approachable. I would recommend this home to anyone.
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Review from Gill A (Daughter of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering the home you receive a warm welcome, all the staff on duty seem happy and interacting with the residents. Every time I have visited there is a relaxed atmosphere and plenty of tea and biscuits on hand for everyone. My mum has settled really well and had been made to feel like one of the
family even having a little job at mealtimes handing out tabards.
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Review from J H (Husband of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident in Chilton Croft Nursing Home since mid-December 2020 and I have also been a resident for a 4 week period over Christmas/New Year. Having stayed within the home myself I feel very confident to give an unbiased appraisal.
The home is very efficiently run buy permanent staff
(not contract) who work extremely hard. The management is apparent but in a very subtle way. The private owner is nearly always on hand and knows all residents and staff by Christian names. The food is of very high quality and plentiful, prepared by a chef (and staff) who are very dedicated and hard working.
I promised my wife I would never place her in care! However, having witnessed her deterioration (with Alzheimer's) and my effort to try and care for her, for the past 2 years, I realized she required far better attention than I could provide. After over 63 years of marriage this, for me, was a very difficult decision to make. Having witnessed the care she is receiving I got it right.
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Review from D B (Son of Resident) published on 24 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found all staff to be helpful and caring, kind, and understanding. Any medical needs have been met and effectively. Very grateful for all the attention given to Mother.
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Review from L O (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been treated with respect and dignity by managers and all the staff. Her room is clean and tidy at all times of visiting.
She is always clean and well dressed and there are no aromas in the home as like others I have visited.
There are always activities if required by the residents.
The food is good and the drinks plentiful.
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Review from E C (Guardian of Resident) published on 21 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so lucky to find Chilton Croft when we did. From the very first meeting we just knew this was the right place for our loved one. We were fully kept in the picture regarding care. Food was lovely and we were always made welcome to eat there. Every member of staff clearly loves their job, all
so very patient, in sometimes what could be challenging situations, (dementia resident). End of life care was so sympathetic, we were kept fully informed. It's an old house, the interior is as an elderly person would have in their homes. It's not modern, clinical or cold, just go and visit, if you love your relative, you will understand what I mean. This year has been so difficult, but the support we received from Chilton was simply awesome, it's a home from home. Thank you.
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Review from V G (Son of Resident) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facility for end of life care!
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Review from Richard T (Son of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After 6 months of residing here, my father has improved considerably, his mind and persona are more compliant and he is the happiest that we have seen him in the past 3 years since our Mum passed away. This is down to the staff and management
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Review from Angela R (Wife of Resident) published on 27 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the way they are caring for my husband who has very challenging behaviour. The care, patience and understanding of all the staff including catering and management is absolutely wonderful to witness. They all need applauding for the work they do.
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Review from R C (Relative of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our aunt has been a resident since 2013 and she is now 104 years of age. During that time she has received excellent attention both medically and pastorally. The staff and management have always been friendly, efficient and conscientious. The home is bright, clean and has a happy, friendly ambience.
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Review from J M (Daughter of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only ever a few minor problems, which were soon dealt with. Mums care was always good. Lovely staff who always put their heart and soul into their days work. The home was always clean and never smelt bad. We were always made welcome - Home from Home.
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Current Review Score: 9.8 (9.751)

Overview of Review Score

The Review Score of 9.8 (9.751) out of 10 for Chilton Croft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.751 for Chilton Croft Nursing Home is calculated as follows: ( (147 Excellents x 5) + (19 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 177 Ratings = 4.751
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chilton Croft Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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