Chilton Croft Nursing Home

Newton Road, Sudbury CO10 2RN
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9.8 52 Reviews
  • Chilton Croft Nursing Home, Sudbury
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • Self-Funded Nursing Care: £1200 – £1400
  • Self-Funded Nursing Dementia Care: £1250 – £1500
  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1200
  • RESPITE Self-Funded Nursing Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1500

Book a long or short stay and not only will you enjoy the fantastic opportunity to safe the money, you’ll experience the truly unique blend of elegant comfort and nursing excellence that has become the hallmark of Chilton Croft.


With bright en-suite rooms, communal spaces and wonderful landscaped gardens, superb cuisine prepared daily, opportunities to continue hobbies and pastimes, and nursing care available 24 hours a day, you’ll find our home offers the perfect environment for a restful, relaxing break.

These prices are only a guideline, please contact Chilton Croft Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Chilton Care Homes Ltd

Person in charge

  • Patricia Andronic (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)
Are you the Owner/Manager of Chilton Croft Nursing Home? View your Advertising Options

Chilton Croft Nursing Home Reviews (52)

9.8

Chilton Croft Nursing Home has a Review Score of 9.8 (9.751) out of 10, based on 15 reviews in the last 2 years.
Over all time Chilton Croft Nursing Home has 52 reviews.

Overall Experience
  • 42
  • 8
  • 1
  • 1
  • 0
Date Published
  • 52
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  • 15
  • 37
Reviewer Connection to Chilton Croft Nursing Home
  • 15
  • 13
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 52, showing 41-52
Review from H F (Niece of Resident) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy to see how well my aunt and uncle are being cared for. As a registered nurse myself, I was gratified to see my very poorly aunt beautifully clean, dressed in her own clothes with clean hair, nails etc.
My uncle who is very frail but very aware is treated with respect. He says the staff are
very kind and attentive. Their room was clean, neat and tidy.
Well done Chilton Croft.
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Review from B S (Son of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Chilton Croft Nursing Home in October 2017. She was in very poor health having been in a hospital for 7 weeks with a broken hip following a fall at her assisted flat. Since being in Chilton Croft her health has improved dramatically she is now eating well and is in good spirits.
The care given to her has been excellent, the care home is clean, no smells and the staff are excellent giving her all the care required. We are very pleased we chose Chilton Croft.
Reply from Muneeb Diwan, Manager at Chilton Croft Nursing Home

Dear Brian,


Thank you so much for your comments. This is very uplifting for all our staff. We strive to keep our standards high and provide good quality care to our residents.

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Review from Sheena B (Daughter-in-law of Resident) published on 18 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-law has been in this home for a couple of months now and I have been very impressed with the whole service. The home provides a warm and friendly environment with so many extras to help people in often difficult circumstances. The many staff are extremely caring and friendly and treat the
residents with a great deal of respect. Visitors are also made to feel very welcome at all times. Organisation is top class with plenty of staff keeping the rooms immaculate, being on hand for individual needs, offering a friendly chat and serving a daily varied menu. My Mother-in-law is very settled and I have found the experience very reassuring. Thank you!
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Review from Jill G (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't have wished for better care for my mother. She was treated kindly and caringly by very caring and friendly staff, in a dignified way. Everywhere was open to view and had a lovely homely atmosphere. I could visit at any time and was always made welcome. Nurses and carers were always helpful
and ready to discuss anything with me. Mum was a resident for 15 months and once settled seemed very happy and content. I wouldn't hesitate to recommend this care home to other people.
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Review from S B (Son of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Chilton Croft care home for 12 weeks and her improvement has been remarkable. The staff have been kind and caring and very friendly.
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Review from Simon C (Son of Resident) published on 23 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is without doubt one of the best, for care, friendly staff, nothing is too much trouble. Management/nursing staff always have time to talk.
Above all and the most important, there are no smells of urine.
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Review from Sally F (Daughter-in-law of Resident) published on 30 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great team of extremely delightful carers, aways talking to residents and very cheerful. Cannot do enough for the residents, always a nice warm welcome when visiting.
The home is exactly that a lovely homely feel a credit to the whole team, well done to you all.
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Review from Christine S (Daughter of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chilton Croft welcomed us like family right from the start. The staff are all friendly and go out of their way to speak to you. The atmosphere is quite relaxed and homely but spotlessly clean. My late father was only a resident for a few weeks but we can't fault his care, they made his last weeks very
comfortable and he was very happy, calm and relaxed.
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Review from Joan W (Friend of Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On very visit to Chilton Court Nursing Home I found the staff to be very helpful, kind and compassionate.
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Review from Chris A (Son of Resident) published on 2 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here in Chilton Croft for three years and has been very well looked after, the staff do a great job and try to give her the best care possible,
they are very friendly and helpful....communication is very good between staff and my family.
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Review from David B (Husband of Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident for 1 and a half years, she has advanced dementia and is virtually helpless. During her stay she has been treated with dignity and kindness at all times and the nursing care she receives is excellent. My family and I have been impressed not only by the care she receives but
also the compassion and friendliness shown by all the staff.
We are happy to let her see out her latter days here as she is completely content in her surroundings.
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Review from Burke D (Partner of Resident) published on 21 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is just coming up to her third week in the nursing home after a stressful year in and out of hospital we made a choice to come to a nursing home. The transformation of my partners condition has not to put it lightly been none other than amazing. The staff from the management and through to
the others has been exceptional. Nothing is too much and all needs are covered in a caring and friendly manner. The food décor and atmosphere is excellent. It gives me great pleasure to have painted this picture.
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Current Review Score: 9.8 (9.751)

Overview of Review Score

The Review Score of 9.8 (9.751) out of 10 for Chilton Croft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.751 for Chilton Croft Nursing Home is calculated as follows: ( (147 Excellents x 5) + (19 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 177 Ratings = 4.751
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chilton Croft Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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