The Depperhaugh Nursing Home

Chickering Road, Hoxne, Eye IP21 5BX
Review Us
10 68 Reviews
  • The Depperhaugh Nursing Home, Eye
A Victorian country house built in the 1860s by a naval admiral for his family, the Depperhaugh Nursing Home has been converted to accommodate adults who require 24-hour care.

The home is set in seven acres of beautiful gardens, with a large and picturesque pond. There is a wealth of wild birds to be seen - ducks, pheasants, wrens, woodpeckers, finches and barn owls - and often a glimpse of animal life - rabbits, stoats, foxes, and the occasional deer. The home has lots of events in the garden throughout the summer, attended by both the residents and their families.

The Depperhaugh has a large calendar of daily indoor activities, such as music and singing, arts and crafts, cooking, bingo, card and board games, and movie afternoons. Particular attention is paid to residents' musical tastes, with a wide range of classical, jazz, country and modern music, as well as the popular tunes of the 1940s, '50s and '60s. The home books outside entertainers for its monthly party, with lots of dancing by both residents and staff.

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 30 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000
  • Self-Funded Nursing Care: from £1000
  • Self-Funded Nursing Dementia Care: from £1000
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000
  • RESPITE Self-Funded Nursing Care: from £1000
  • RESPITE Self-Funded Nursing Dementia Care: from £1000

These prices are only a guideline, please contact The Depperhaugh Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Debra Reeve (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (12)
  • Couples/Companion Rooms (9)

Visiting

  • Visitors welcome at any time, but residents do prefer not to have too many visitors in the early morning. The Depperhaugh would love visitors to come and join in with activities or organised events.

Parking

  • A private car park at the home.

The Depperhaugh Nursing Home Reviews (68)

10

The Depperhaugh Nursing Home has a Review Score of 10 (9.967) out of 10, based on 26 reviews in the last 2 years.
Over all time The Depperhaugh Nursing Home has 68 reviews.

Overall Experience
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Date Published
  • 68
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Reviewer Connection to The Depperhaugh Nursing Home
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Total of 68, showing 1-20
Review from I R (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so impressed by the love and care my late mum was given in her short time spent at Depperhaugh. All the staff were so caring and hardworking, really friendly and they did everything they could to make sure mum was looked after in the best way possible. I would definitely recommend this home. The
staff also showed so much care to our family as well
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Review from V S (Cousin of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our relative is cared for very well and sensitivity responded to at all times. Her condition and needs are understood and provided for in every way.
As a regular visitor I am always personally welcomed and listened to and supported in my concern for my relative.
A good range of activities and entertainment
is provided and staff are kind and loving.
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Review from Peter S (Husband of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at The Depperhaugh for four years, and the level of care and support throughout that tiime has been consistently very high. I have visited at different times during the day, and during the day she is always dressed, never in nightclothes. Her condition means that she can be very inconsistent
in her needs, and this is always respected. Her room is always clean and tidy, and bed linen is changed as required, sometimes frequently. The level of medical care is high despite her having a rare condition which presents nursing and medication challenges, and I am always consulted on decisions. A filling and varied diet is avaialable, including soft food, and if my wife decides not to eat, food is kept warm for her later.
There are now a wide range of activities available att the Depperhaugh, with residents encouraged to take part. The walled garden is being developed for the benefit of residents, and the recently installed sensory garden is much appreciate
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Review from S W (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been here for the last two years. He has been looked after with grace and dignity every day. Some days are not as good as others, but the staff know what he needs every time.
The food is hotel standard and there is always a choice of what to eat. They have a great choice of activities
which are focused on the person, keeping their minds involved and active.
The staff are ways helpful and care for Dad even when he has an off day they greet him with a smile. He has been so fortunate to be able to be there
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Review from Betty T (Friend of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my friend, a resident, fortnightly. The care I have seen given to my friend is exemplary. The staff are patient, kind and helpful, especially helping to get my friend ready for a wheelchair 'walk' in the grounds. The activities are interesting and fun, the food provided looks nutritious and
catered for the individual where needed. I would recommend the Depperhaugh to anyone needing a high level of nursing care. I have visited many care homes through my profession and this home is one of the best.
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Review from Jackie H (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care, love and support each and everyday for my Mum is amazing.
The understanding, and attention to detail of her care is exemplary, and we are truly grateful for everyone who works at The Depperhaugh.
Thank you
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Review from Lesley S (Friend of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have visited the Nursing Home for 2+ years and have always been welcomed by all members of staff, Each one knows the resident we have come to visit, and know her location on the day of visiting. A report on how our friend is on our day of visiting is a usual procedure, and we are filled in with what
has been happening prior to our visit. It is evident the staff work with their residents, and do not put pressure on for them to do what they do not wish to do. The room our friend is in is well presented, and there are as many personal items around as she wishes to have. The varied programme of activities for residents to partake in is pleasing, as sometimes our friend will join in, but sometimes not! The standard of presentation relating to the decor is good, everything is clean and well presented. The grounds around the home are well cared for, and provide a welcome part of the Home for residents to be taken round. The setting is tranquil and stimulating.
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Review from M S (Friend of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so amazed at such a beautiful, well kept and immaculate home with a beautiful garden. The staff are so friendly and go above and beyond.
Every little detail made it feel like a home from home with extended family.
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Review from Paul I (Son of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so pleased that Mum is at the Depperhaugh, her friends, family and external care workers all agree that the home provides the most graceful environment for its residents. Congratulations to the manager and all the staff.
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Review from E P (Sister of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at The Depperhaugh are very hardworking, friendly and caring, getting to know my sister and her specific needs. They have tried their best to encourage my sister to take part in events in the main rooms downstairs or go outside in warmer weather. The care home is always very clean and well-presented,
with a lovely dining area and spacious main rooms with various activities provided. I trust that my sister is in good hands and that the staff (including the Manager) have her best interests in mind at all times. I would highly recommend this excellent care home.
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Review from Gail W (Daughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in The Depperhaugh for 2y6m. She is well cared for and treated with love and respect, as are all residents. The staff know each resident's particular likes and dislikes and always accommodate the individuals. There is always a cheerful atmosphere and it feels very homely with flowers
on the tables, organised activities and TV or music playing. The rooms are currently being refreshed with new decor and furniture so are even better than before. The garden and grounds are well maintained and a joy to sit in when the weather suits. The twice-daily activities are varied and well-organised. I chose to review July 2024 as this was when my mother was taken to Wroxham on a boat trip on the broads with picnic lunch. I was able to join the trip and we had a very happy outing and it's so nice to look back at the photos of her smiley face and be able to share this with family and friends. She had a lovely day out.
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Review from C F (Son of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A warm and friendly place, love and care shown from all the staff. Mum didn't want for nothing, night and day. Spotlessly clean. Dining room like a 5 star hotel, with all home cooked food every day. Plenty of activities. Beautiful home and gardens.
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Review from Elizabeth D (Daughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at The Depperhaugh for their care of my mum and for their kindness and friendly positivity when I visit. I am extremely grateful that this level of care was available when my mum needed it and that everyone understood and could cope with the challenges mum's illness
presented.
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Review from B F (Daughter-in-law of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful home and lovely gardens. Bedrooms are very generous in size, light and airy with stunning views. Mother-in-law enjoyed all the food, as everything is homemade and served in a five star dining room. Always tea and coffee with cakes and biscuits. Plenty of activities. Staff were loving and caring,
like a home from home.
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Review from Matt F (Grandson of Resident) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan was in this care home for around 13 weeks before she suddenly passed away, was such a shock. But the love and care that my Nan received, we couldn't be any happier. From the second she arrived everyone made her feel welcome, loved and part of the family. Anything she wanted she had and the service
was top-notch. The cleanliness and hygiene were superb. Couldn't have wished for a nicer care home for my Nan to go in. Thank you for all that you did for her.
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Review from H A (Friend of Resident) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely outstanding home. To the maintenance of the home to the well-being of those in their care to the staff, caterers, cleaners, admin etc. All very warm and welcoming. The environment is fantastic for the residents, calm and relaxing.
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Review from Lindsay T (Friend of Resident) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely welcoming home and staff. Fantastic atmosphere and lots of activities and events planned for all the residents. When given a tour the home was clean, tidy and the rooms are large and comfortable. The manager answered all our questions and made us feel at ease.
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Review from Heather S (Resident) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I like the staff, who look after me very well and know that how I feel can vary a lot. They keep me clean and comfortable and help me choose the clothes to wear for the day, and they respect my wishes. The food is very nice and staff help me with eating when needed. The Home help me celebrate family
occasions such as our Golden Wedding and my husband’s birthday and welcome my visitors. I enjoy many of the activities provided. I enjoy the grounds, which are very nice, and I like the help of the gardener with growing my own plants.
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Review from H D (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Depperhaugh has been an amazing place for Mum to be. Nothing is too much trouble for the staff and they treat the residents with dignity and respect. They go above and beyond, including organising special meals for families for celebrations and accommodating special interests of residents in the
activities that they arrange. The day-to-day care is excellent and staff really get to know each individual resident personally.
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Review from Trish M (Daughter of Resident) published on 14 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident for nearly a year. Prior to admission, his health had been significantly declining. Since admission. his health and well-being have significantly improved, thanks to the wonderful care from all the staff. He is happier and socialises! All the staff are wonderful, so caring, friendly,
nothing is too much trouble and are always approachable and listen. Dad always receives dignified, respectful care individual to his needs.
As a family, we are truly welcomed, we share family lunches, the food is fresh, delicious and home-cooked. Recently, the wonderful manager, catering and care staff provided a very special 80th birthday lunch and let us hold a family party to celebrate Dad's birthday, decorating the lounge. We can't thank the manager and wonderful staff at The Depperhaugh enough for making this possible and Dad's birthday a truly special and memorable occasion for us to cherish! It was truly wonderful to have this opportunity and to see Dad so very happy. Thank you.
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Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for The Depperhaugh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.967 for The Depperhaugh Nursing Home is calculated as follows: ( (296 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 305 Ratings = 4.967
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Depperhaugh Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Meet the Team (4)

Debbie

Debbie Kilbourn

Job Title: Home Manager

I have worked at Depperhaugh since January 2022 having come from Norfolk and Norwich Hospital having worked there for 17 years. At Norfolk and Norwich, I worked in Intensive Care and medicine for the Elderly and then became a Clinical Educator, and then a Ward Sister within Gynaecology. I chose to come to Depperhaugh Nursing Home because I wanted to come back to my roots, having started my care career in the same area. Person-centred care and offering residents dignified care has always been a passion for me and Depperhaugh is a great place to embrace this passion. Outside of work, I love spending time with my family, walking with the dog and taking the opportunity to relax. Although my job comes with great responsibility it is incredibly rewarding to watch the home grow and evolve with great staff to support me.

Maria

Maria Patrascu

Job Title: Deputy Manager

After qualifying as a nurse in my homeland of Romania, I moved to England to work for Kingsley Healthcare. I have worked at The Depperhaugh for over 9 years, joining as a staff nurse in December 2014. We are lucky to have many long-serving staff who see this as their home and regard the residents and their colleagues as family. I love working with people and, as a qualified nurse, I like to get involved in the care side as much as the management side. I like to see people getting better as it means we are doing our job properly.

Sian

Sian Barnard

Job Title: Administrator

I started working at the Depperhaugh in December 2022. Getting to know the residents is a great part of my job and I get a real sense of satisfaction knowing I am contributing to the smooth running of the home. I love the building itself- an old Admiral’s home with high ceilings, big windows and beautiful stained glass. And to top it all off my office overlooks the most beautiful Suffolk countryside. Seeing pheasants, hares, deer and rabbits on a daily basis is just the icing on the cake! A great job in a beautiful setting.

Jane

Jane Steggall

Job Title: Activities & Lifestyle Co-ordinator

I have been at The Depperhaugh seven months and thoroughly enjoy my job as Lifestyle Coordinator. We like to keep our residents’ lives enriched. We have a gardening club, cookery club, art and craft group, film days, Sunday morning musicals, prize bingo, days out and various entertainers including a violinist, opera singer and monthly visits with exotic animals! In my free time I love gardening, arts and crafts and spending a great deal of time with my lovely family.

Frequently Asked Questions about The Depperhaugh Nursing Home

What types of Care is The Depperhaugh Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Depperhaugh Nursing Home have?

There are 12 Single Rooms and 9 Couples/Companion Rooms.

What are the Facilities & Services at The Depperhaugh Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Depperhaugh Nursing Home to the centre of Eye?

4.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Depperhaugh Nursing Home to verify any information. View our terms and conditions. The Depperhaugh Nursing Home has an Enhanced Service - more info.