The Depperhaugh, Eye, Suffolk
The Depperhaugh, Eye, Suffolk
The Depperhaugh, Eye, Suffolk

A Victorian country house built in the 1860s by a naval admiral for his family, the Depperhaugh has been converted to accommodate adults who require 24-hour care.

The home is set in seven acres of beautiful gardens, with a large and picturesque pond. There is a wealth of wild birds to be seen - ducks, pheasants, wrens, woodpeckers, finches and barn owls - and often a glimpse of animal life - rabbits, stoats, foxes, and the occasional deer. The home has lots of events in the garden throughout the summer, attended by both the residents and their families.

The Depperhaugh has a large calendar of daily indoor activities, such as music and singing, arts and crafts, cooking, bingo, card and board games, and movie afternoons. Particular attention is paid to residents' musical tastes, with a wide range of classical, jazz, country and modern music, as well as the popular tunes of the 1940s, '50s and '60s. The home books outside entertainers for its monthly party, with lots of dancing by both residents and staff.

Group: Kingsley Healthcare

Person in charge: Maxine Smith (Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 40+.

Single Rooms: 12

Shared Rooms: 9

Rooms with ensuite WC: 21

Weekly Charges Guide: Personal Care Single £750 – £950 , Personal Care Shared (per person) £700 – £950 Nursing Care Single £800 – £950 (These prices are only a guideline, please contact The Depperhaugh to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

On Chickering road between Stradbroke and Hoxne.

Visiting:

Visitors welcome at any time, but residents do prefer not to have too many visitors in the early morning. The Depperhaugh would love visitors to come and join in with activities or organised events.

Parking:

A private car park at the home.

Latest Care Quality Commission* Report on The Depperhaugh: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 The Depperhaugh has a Review Score of 9.5 (9.483)

The Review Score of 9.5 (maximum of 10) for The Depperhaugh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for The Depperhaugh in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.483 for The Depperhaugh is calculated as follows: ( (61 Excellents x 5) + (53 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 118 Ratings = 4.483

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Depperhaugh is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 9 Reviews ÷ 6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Depperhaugh?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Depperhaugh

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

I feel my Mum is very well cared for and the staff are always very friendly, approachable and always ready to answer any questions we as a family may have. The day rooms are always kept clean and fresh looking. Mum always says she enjoys her meals. The grounds are well kept.

How likely would you be to recommend The Depperhaugh? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Absolutely brilliant everything is good. Staff and food are brilliant. Very clean home.

How likely would you be to recommend The Depperhaugh? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care home is always clean and fresh. The staff are friendly and helpful and there is always a good atmosphere here. Most of the residents have dementia but the staff are very kind and attentive to them. The home itself is in a large old house with large rooms, high ceilings and lots of light. There is a large garden where it's lovely to sit in the summer. I would hate to be in a home but if I had to be, I would prefer this home to any of the others I have seen.

How likely would you be to recommend The Depperhaugh? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

My father is extremely well cared for, his personal and medical needs are well catered for by a very professional, caring team of staff. All the staff are very kind to him and are now able to predict his needs as he cannot communicate with them very well. He could not be in a better place.

How likely would you be to recommend The Depperhaugh? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff and management are very kind and caring. My brother is looked after very well.

How likely would you be to recommend The Depperhaugh? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

When visiting my uncle, he is always well cared for and his room is always clean and fresh. The home, in general, is always clean and the residents are happy and conversive.

How likely would you be to recommend The Depperhaugh? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My husband has been a resident at The Depperhaugh for the last eighteen months. The staff are kind and friendly and the care excellent, as is the food. There is a very homely feel and I have already recommended the home to a friend and would be more than happy to do so again.

How likely would you be to recommend The Depperhaugh? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My husband has been a resident in The Depperhaugh since June 2015 - I have always found the staff very caring and considerate and the care that my husband receives is excellent at all times, day and night. The home is very homely and comfortable, with everyone's needs taken into consideration.

How likely would you be to recommend The Depperhaugh? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

During my wife's residence at Depperhaugh I can only praise the management and staff for their dedication to patients within the home.

How likely would you be to recommend The Depperhaugh? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother came to The Depperhaugh for end of life care and received the highest level of respect and nursing. I was also given support and guidance when she passed away. Everyone was so kind at a very sad and difficult time.

How likely would you be to recommend The Depperhaugh? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

July 2015

April 2013

Gold Standards Framework Award

Recipient: The Depperhaugh

Date: Thursday 25 Apr 2013

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Depperhaugh