Hillside Care Home

20 Kings Hill, Great Cornard, Sudbury CO10 0EH
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8.7 66 Reviews
  • Hillside Care Home, Sudbury
Hillside is located in the village of Great Cornard, near Sudbury, close to the town's shops and cafes. and provides residential care for up to 44 elderly residents including trial stays, respite breaks and convalescent care as well as long term care.

Hillside is a light and spacious home where residents can relax in a range of comfortable lounges or in their own furnished bedroom. There’s a hair salon so your loved one can continue to look their best, plus accessible outside seating areas for enjoying fresh air and sunshine. Residents are encouraged to bring important personal possessions to personalise their rooms.

The staff ensure that residents can play an active role in the daily activities at the home, and can benefit from a dedicated health and wellbeing coordinator who arranges a programme of activities throughout the week including arts and crafts, baking and light exercise.

Hillside has a close working relationship with its sister home Mellish House Care Home which offers residential dementia care and is located next door.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1073
  • RESPITE Self-Funded Residential Care: from £1289

These prices are only a guideline, please contact Hillside Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Maekhala Allan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (14)

Hillside Care Home Reviews (66)

8.7

Hillside Care Home has a Review Score of 8.7 (8.745) out of 10, based on 9 reviews in the last 2 years.
Over all time Hillside Care Home has 66 reviews.

Overall Experience
  • 32
  • 28
  • 5
  • 0
  • 1
Date Published
  • 66
  • 4
  • 5
  • 9
  • 57
Reviewer Connection to Hillside Care Home
  • 23
  • 14
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 61-66
Review from J B (Daughter of Resident) published on 4 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well cared for and staff are attentive. Mum is happy here and that is a priority. Staff work hard, often rushed off their feet. Very appreciative of all they do.
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Review from Tim B (Son of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The establishment is doing a great job caring for my mother under maybe less than perfect conditions. Staff are always pleasant and attentive and I'm sure my mother would not be classified as the ideal resident! Please carry on with the great work as I know that if my mother was conscious of what has
been done for her, she would much appreciate it, so I say thank you very much on her behalf.
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Review from Pauline W (Friend of Resident) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased to see my friend at long last coming out of her room to mix with the other residents. She has been withdrawn into herself which is not like her, but since her husband's death had lost interest in everything except her dog Heidi.
I hope the staff can continue to encourage my friend to come
out of her room, I certainly will.
The staff, without exception, are lovely people, I am happy in the knowledge that my friend is being well looked after.
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Review from David W (Friend of Resident) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother and I visit a friend quite regularly. I have seen a change for the better in our friend over the last 2 -3 weeks.
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Review from Susan P (Daughter of Resident) published on 27 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was a resident at Hillside from Sept 2014 until recently. We have always been happy with the care she received.
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Review from Rex I (Resident) published on 16 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have returned for respite care and the staff look after me well. I join in some of the activities but the staff respect my choice if I don't wish to join or attend activities.
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Current Review Score: 8.7 (8.745)

Overview of Review Score

The Review Score of 8.7 (8.745) out of 10 for Hillside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.250 for Hillside Care Home is calculated as follows: ( (43 Excellents x 5) + (43 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 100 Ratings = 4.25
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.495 Points relating to the number of positive Reviews for Hillside Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 7 Positive Reviews ÷ 8.8 = 0.795
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (5)

Maekhala

Maekhala Allan

Job Title: Home Manager

As Home Manager of Hillside, I lead a professional care team in delivering the highest standards of residential care for up to 44 residents.


I have over 23 years of experience across Adult Mental Health, Elderly Mental Health and Adult Social Care services, spending the last 14 years in management roles. I hold SVQ’s in Adult Health and Social Care Levels 3 & 4 and QCF Level 5.


As a people person, caring has always been a passion of mine. This is the aspect that makes my job worthwhile, making a positive impact on our residents and their families lives no matter how big or small, in what has become their home and supporting them to continue a good quality of life.


I continuously work to improve and maintain the care standards at Hillside and manage our sister home Mellish House which is located next door. Being so close means, we can offer a full care pathway for residents as their needs change with peace of mind.


Away from work, I enjoy reading and spending time with my family and dog. I also love music and socialising with friends.

Cezary

Cezary Milewicki

Job Title: Deputy Manager

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.

Marta

Marta Jernak

Job Title: Support Manager

I work hard to ensure that those in our care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

Agnieszka

Agnieszka Beedmos

Job Title: Head Chef Joined: 2022

I have 15 years of restaurant chef experience and have a passion for cooking, presentation and ensuring my food is enjoyed. I work closely with our teams to keep up to date on any changes to our resident's health or nutritional needs.

Kirsty

Kirsty Chuter

Job Title: Housekeeper

It is important to ensure that our resident's home is kept safe, welcoming and comfortable at all times.

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