
The staff are very caring! Nothing is too much trouble, lovely care home!S B(Son of Resident/Service User)

she couldn't have been looked after better. Five out of five stars.E D(Daughter of Resident/Service User)

This is a lovely care home and well-staffed with kind, passionate people.C S(Daughter of Resident/Service User)

The staff are very caring! Nothing is too much trouble, lovely care home!S B(Son of Resident/Service User)

she couldn't have been looked after better. Five out of five stars.E D(Daughter of Resident/Service User)

This is a lovely care home and well-staffed with kind, passionate people.C S(Daughter of Resident/Service User)

Kingfisher House Care Home is located is pretty gardens in a quiet area of Newmarket, yet within reach of shops, amenities and public transport.
The service provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications. In addition, the service offers specialist residential care for people who are living with dementia or a mental...
Care Provided by Kingfisher House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 91 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Kingfisher House Care Home for full pricing details and T&Cs.
Contact Kingfisher House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Bethany Whorton(Regional Support Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (83)
- Couples/Companion Rooms (4)
- Couples/Companion Rooms with ensuite Wet Room (1)
Kingfisher House Care Home Reviews (134)
Kingfisher House Care Home has a Review Score of 9.9 (9.908) out of 10, based on 48 reviews in the last 2 years.
Over all time Kingfisher House Care Home has 134 reviews.
My mother finds most of the carers understanding, kind and very helpful. The odd carer can be a little abrupt but this is probably due to 'time pressures'. Overall the facilities are very good and the cleanliness of the room and public areas very good. My mother finds a lack of choice within the food and often can't manage with what is offered. However, overall she is happy at Kingfisher and we are pleased with the level of care and attention that is given to her.
The care and assistance is excellent - staff are very good and caring, treated with dignity. Laundry service not considered satisfactory - clothes are laundered okay, but tend to get lost - new skirt and nightdress lost and never found. Washing now done by daughter to avoid loss. Sandwiches often very sparse with fillings.
My father has been a resident for 2 and half years now. Staff always welcoming to visitors at any time and always make the effort to talk to me about my father's condition etc. The place is always clean, bright and nicely decorated, the lounge has nice chairs to sit in. The garden is a great asset. Staff friendly and treat residents with respect.
My husband has on the whole, been well looked after at Kingfisher. The only complaint I've got is the fact he has lost so many of his clothes during his stay and I have been reimbursed with some money but not for all his losses.
Some of the staff are very good and I can find no fault, but there are one or two who should not be in a caring job, but they are in the minority.
The staff are very kind and caring. They make me feel very confident that my dad is well cared for and that he is happy. The staff are also really kind and helpful to me and our family, especially to my children (12 and 14-year-old boys) who come to visit. I am happy to knowing that my dad is safe and happy now and we can no longer keep him at home with us. I have recommended the home to people I know.
A good care home, with staff that are caring and work in difficult situations at times. Residents have a variety of entertainment that they seem to enjoy. Could possibly have more outside entertainers come in per month. Meals are well balanced, healthy and very good. I have asked the manager about changing the carpet repeatably over the last 6-8 months as it smells strongly, but this hasn't happened so far.
I think the people are very kind at Kingfisher House and always do their best to meet the resident's needs.
He gets everything he needs and the staff are friendly, relaxing and kind.
Overall it is a good service, we just wish the carers had more time.
With the back injury, I was at the end of my tether after 7 years and near to having a breakdown. So with my wife coming to Kingfisher relieved all the stress and also having my wife being looked after at Kingfisher in such a wonderful way.
Her care at times can be difficult, but I know it has been second to none.
I think all the staff love her and are wonderful. I cannot speak highly enough about Kingfisher. I know my wife is being cared for in a way that I could not.
Thank you all.
The staff are despondent and unhappy in their work, which inevitably impacts on the residents.
My father is settled and reasonably happy. He likes his carers and enjoys the activities organised with the other residents.
He needs help, which is given with daily things. Nursing care is always available when needed and his room is clean and warm.
We (the family) are all very grateful to the lovely, kind and patient staff who take care of her.
Thank you.
I can only say how good my mothers care was. She was always clean, her skin was always intact. My mother was bed-bound and when she was in hospital they were always amazed her skin was intact. She came out of hospital with bed sores.
They gave my mother all her meals as she could not feed herself. She was always treated with love and dignity.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (1)
- 13 Jul 2026
Turning 105 deserves a proper celebration, and at Kingfisher House Care Home, we recently came together to celebrate Jean’s very special birthday. Born on 25th May 1921, Jean marked the...
- 22 Jun 2026
Gold Care Homes is delighted to announce a new partnership with Dementia Friendly Barbers, bringing specialist barbering experiences to residents to our care homes. The collaboration reflects our ongoing commitment...
- 19 Jun 2026
Kingfisher House, a care home based in Newmarket, Suffolk, is proud to announce that it has achieved the ‘perfect’ score from residents, families and their friends on the independent care...
- 08 Aug 2026Organiser: Kingfisher House Care Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Kingfisher House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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