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Kingfisher House Care Home

St Fabians Close, Newmarket, Suffolk CB8 0EJ
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The staff are very caring! Nothing is too much trouble, lovely care home!S B(Son of Resident/Service User)
Kingfisher House Care Home, Newmarket
she couldn't have been looked after better. Five out of five stars.E D(Daughter of Resident/Service User)
Kingfisher House Care Home, Newmarket
This is a lovely care home and well-staffed with kind, passionate people.C S(Daughter of Resident/Service User)
Kingfisher House Care Home, Newmarket

Kingfisher House Care Home is located is pretty gardens in a quiet area of Newmarket, yet within reach of shops, amenities and public transport.

The service provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications. In addition, the service offers specialist residential care for people who are living with dementia or a mental...  

Care Provided by Kingfisher House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,450£1,650 - £1,650
Residential Dementia Care£1,450 - £1,450£1,650 - £1,650
Nursing Care£1,550 - £1,550£1,750 - £1,750
Nursing Dementia Care£1,550 - £1,550£1,750 - £1,750

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Kingfisher House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Bethany Whorton(Regional Support Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (83)
  • Couples/Companion Rooms (4)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Kingfisher House Care Home Reviews (134)

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9.9

Kingfisher House Care Home has a Review Score of 9.9 (9.908) out of 10, based on 48 reviews in the last 2 years. Over all time Kingfisher House Care Home has 134 reviews.

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Review from A A (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience

In some cases, there are not enough care staff to be fully functional for the care of some patients. I have found that some care staff do not check if a patient in their care has deficated/soiled the disposable pants (not nice to be sitting in dirty underware as it can cause sores on the bottom and not a nice odour either. Some like to choose what they want to wear, but often do not get the choice.

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Review from David M (Son of Resident) published on 7 July 2026 Submitted via Postal Card
Overall Experience
Like all establishments, there is room for improvement But generally the care home does a reasonable job under some-times difficult circumstances.

This review is based on what I or my wife have experienced, not my mother therefore it represents an opinion from outsider looking in not a residents experience.

Reply from Nelsie Palisoc, Deputy Manager at Kingfisher House Care Home

Hi David, thank you for your review of our home. Warm regards, Nelsie

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Review from John W (Husband of Resident) published on 7 July 2026 Submitted via Postal Card
Overall Experience

My wife has been a resident since October 2025. The staff are always friendly and helpful. They are very caring.

Reply from Nelsie Palisoc, Deputy Manager at Kingfisher House Care Home

Thank you for your kind review. My team and I really appreciate your feedback.

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Review from Cathy E (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card
Overall Experience

Kingfisher House is an amazing place. I cannot find fault at all. My mum has lived here for 18 months and is happy, well cared for, treated with respect and compassion. I was impressed when I first met the manager, Alastair, and he came to visit my mum in her old home. He understood her communication difficulties and it was clear he understood well that this was not a measure of her intelligence. I have seen the culture of treating all residents by all staff as individuals, and I cannot explain how important that is to me. Thank you.

Reply from Luminita Nicoleta-Safta, Operations Director at Kingfisher House Care Home

Thank you for sharing this, it really means a lot to us.

It's so lovely to hear that your mum has been happy and well cared for over the past 18 months, and that she's been treated with the respect and understanding she deserves. Taking the time to truly see each person as an individual is...  

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Review from Robert S (Partner of Resident) published on 18 March 2026 Submitted via Postal Card
Overall Experience

For past six months, my partner has been a resident at the above nursing home and has had end of life care.

Reply from Luminita Nicoleta-Safta, Operations Director at Kingfisher House Care Home

Thank you for taking the time to share this with us.

We understand how important it is to feel that your partner is in the right place, especially over the past six months. It means a great deal to us to be trusted with their care, and we hope you have felt supported throughout. Providing kind,...  

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Review from Penny T (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

My mothers stay at Kingfisher House was sadly short but throughout her stay I could not fault the way she was cared for. She was looked after with dignity and respect despite being extremely poorly. During the final hours of her life, when I was with her throughout. The care, empathy and professionalism from the team both during the day and night was exemplary and I am personally very grateful to everyone who looked after her.

Reply from Alistair Rayner, Home Manager at Kingfisher House Care Home

Thank you for your heartfelt review. It was our privilege to bring you both comfort at such a difficult time. Alistair and team

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Review from Diane F (Daughter of Resident) published on 8 January 2026 Submitted via Website
Overall Experience
Both my parents were in Kingfisher since the beginning of the year. Sadly dad died in October and mum still lives there.
I cannot begin to praise all the staff enough. Everybody is always so helpful and dad received the best care at the end of his life, mum is struggling to come to terms with this but the staff are always there for her.
When we visit we usually get tea or coffee and biscuits, the staff know us by name, it is like a big family. Our dog, Wolfie is a regular visitor too.
I have to mention the entertainment ladies, Magda and Opal, my dad adored them and they made his last months full of fun, including trips to the local pub, BBQS at the home, he had a wonderful time.

In conclusion Kingfisher home is amazing.

Reply from Alastair Rayner, Home Manager at Kingfisher House Care Home

Thank you for sharing your kind words. I am pleased to hear that your parents felt well cared for at Kingfisher House. Best wishes, Alastair

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Review from Maureen P (Partner of Resident) published on 23 December 2025 Submitted via Website
Overall Experience
A lovely visit with friendly and helpful staff as always. We were treated to a party in the lounge as is usual on Wednesdays with a screening of a Christmas movie that I had not seen before and really enjoyed. We had a gorgeous hot creamy Christmas drink and an enormous helping of chocolate cake.
It was a really nice afternoon.

Thank you all at Kingfisher.

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Review from Margaret Y (Wife of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

I am very happy with all the support and care we're getting from this place. The carers and everyone is very helpful. He is enjoying the activities very much as well.

Reply from Alistair, Home Manager at Kingfisher House Care Home

Thank you for taking the time to share your feedback. I'm thrilled to hear you are happy with the services we are providing for your husband. Best wishes, Alistair

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Review from Sandra G (Friend of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

The staff are wonderful, but at weekends they find it difficult to find help if they need it.

Reply from Alistair Rayner, Home Manager at Kingfisher House Care Home

Thank you for sharing your experience of our home. I would be most grateful to understand the reason you feel staff have difficulty sourcing help at weekends and would welcome the opportunity to meet with you to do this. As well as there always being a senior member of staff on duty, often being...  

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Review from A C (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

Whenever I have visited my dad, I have always been greeted so happily from staff. Very happy with Dad's care. He has only been here for a few weeks but has settled in well. We love going to the activities together.

Reply from Alistair Rayner, Home Manager at Kingfisher House Care Home

Thank you for taking the time to leave us a review. I'm really pleased to hear that your father has settled in with us and is enjoying the activities. Best wishes.

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Review from D B (Partner of Resident) published on 27 June 2025 Submitted via Postal Card
Overall Experience

I am very happy with the care my partner receives at Kingfisher.

Reply from Alastair Rayner, Home Manager at Kingfisher House Care Home

We are so pleased to hear that you are happy with the care your partner receives. Thank you for your message. Warm wishes

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Review from T B (Son of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

Lots of great activities, very friendly staff and everyone is very caring. We feel lucky to find a home this nice for Dad.

Reply from Alastair Rayner, Home Manager at Kingfisher House Care Home

Thank you for your kind words. We're so pleased to hear you're happy with the care your dad is receiving. Best Wishes

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Review from Jacky K (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card
Overall Experience
My father moved into Kingfisher House in November 2024.
His care during his stay was excellent. The staff could not have been more caring and patient.

During his final hours they were very supportive of the family and attended in all dad's needs. I would not hesitate to recommend Kingfisher house.

Reply from Alistair Rayner, Home Manager at Kingfisher House Care Home

We really appreciate you taking the time to share your experience, and thank you for entrusting us with the care of your dad. Warm regards, HM

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Review from P A (Sister of Resident) published on 29 May 2025 Submitted via Website
Overall Experience

Very happy with my brothers care and attention. Being a previous nurse/manager I can see what a fantastic team you have in all aspects of the home. His medical condition has greatly improved since arriving at kingfisher care home. I can't Thankyou enough. Xx

Reply from Alistair, Home Manager at Kingfisher House Care Home

Thank you so very much for such high praise and for taking the time to share your experience.

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Review from T M (Son of Resident) published on 1 April 2025 Submitted via Postal Card
Overall Experience

The service and entertainment my Dad gets from Kingfisher House is excellent.

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Review from G H (Son of Resident) published on 14 March 2025 Submitted via Postal Card
Overall Experience

Mum has been a resdent for 5+ years and this is testament to the excellent care, support and entertainment provided by the whole team at Kingfisher.

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Review from Michael M (Son of Resident) published on 6 March 2025 Submitted via Postal Card
Overall Experience

Dad has received excellent care since moving to Kingfisher House. The staff are friendly and attentive and tend to his every need, which is evident in how happy he is. A varied range of activities keep him engaged, led by an excellent activities co-ordinator. Communications from the home is excellent and the manager leads his team well. Overall we are more than happy with the care experience.

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Review from G R (Son of Resident) published on 27 February 2025 Submitted via Postal Card
Overall Experience

Very happy.

Reply from Claire Cole, Marketing Assistant at Kingfisher House Care Home

Thank you for your review, we're very pleased to hear it!

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Review from T S (Son of Resident) published on 21 February 2025 Submitted via Postal Card
Overall Experience

The staff go above and beyond in providing care and support to Mother. The facilities are generally in good order and kept clean and tidy. The activities programme is excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (1)

News
  • 13 Jul 2026

    Turning 105 deserves a proper celebration, and at Kingfisher House Care Home, we recently came together to celebrate Jean’s very special birthday. Born on 25th May 1921, Jean marked the...

  • 22 Jun 2026

    Gold Care Homes is delighted to announce a new partnership with Dementia Friendly Barbers, bringing specialist barbering experiences to residents to our care homes. The collaboration reflects our ongoing commitment...

  • 19 Jun 2026

    Kingfisher House, a care home based in Newmarket, Suffolk, is proud to announce that it has achieved the ‘perfect’ score from residents, families and their friends on the independent care...

Upcoming Events

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Kingfisher House Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Kingfisher House Care Home

What types of Care is Kingfisher House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kingfisher House Care Home have?

There are 83 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Kingfisher House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Kingfisher House Care Home to the centre of Newmarket?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingfisher House Care Home to verify any information. View our terms and conditions. Kingfisher House Care Home has an Enhanced Service -more info.