
The staff are very caring! Nothing is too much trouble, lovely care home!S B(Son of Resident/Service User)

she couldn't have been looked after better. Five out of five stars.E D(Daughter of Resident/Service User)

This is a lovely care home and well-staffed with kind, passionate people.C S(Daughter of Resident/Service User)

The staff are very caring! Nothing is too much trouble, lovely care home!S B(Son of Resident/Service User)

she couldn't have been looked after better. Five out of five stars.E D(Daughter of Resident/Service User)

This is a lovely care home and well-staffed with kind, passionate people.C S(Daughter of Resident/Service User)

Kingfisher House Care Home is located is pretty gardens in a quiet area of Newmarket, yet within reach of shops, amenities and public transport.
The service provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications. In addition, the service offers specialist residential care for people who are living with dementia or a mental...
Care Provided by Kingfisher House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 91 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Kingfisher House Care Home for full pricing details and T&Cs.
Contact Kingfisher House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Bethany Whorton(Regional Support Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (83)
- Couples/Companion Rooms (4)
- Couples/Companion Rooms with ensuite Wet Room (1)
Kingfisher House Care Home Reviews (134)
Kingfisher House Care Home has a Review Score of 9.9 (9.908) out of 10, based on 48 reviews in the last 2 years.
Over all time Kingfisher House Care Home has 134 reviews.
Kingfisher House's management and staff have been just wonderful. My mother suffered dementia in her final days and the staff were absolutely brilliant. I thank them all for the patience - the care, the humour and honesty. They kept our family informed. I just cannot thank them enough and wish them all the very best going forward.
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Kingfisher House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Kingfisher House was the first nursing home that I approached to place my ailing mother, who had inoperable cancer and was unable to live independently even with carers. Sadly, she died fewer than six weeks after entering, but my debt to the staff - from the wonderful manager and administrator through to the magnificent nurses and carers - is immeasurable. These marvellous people were unremittingly kind, intelligent, generous with their time and always cheerful. I'm culturally suspicious of any private-sector health organisation, but this was a most heartening experience. My mum was a terribly shy and self-conscious woman, but they constantly went out of their way to make her feel welcome, worthy and secure. A couple even shed tears when she passed away, and their concern for me as I attended her to the end will stay with me forever. I know this review sounds gushing, but credit must be given when it's due. I can thus unreservedly recommend the home and should thank its staff from the bottom of my heart.
Thank you, Michael, for your kind comments about our care team. We appreciate you taking the time to leave feedback for Kingfisher House Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mother with dignity...
I have found the home very good but even better now my wife has been moved into the Spillar unit, as she has regular staff all of the time.
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
I'm really happy that my mother is in Kingfisher House Care Home. The staff are really helpful, my mummy is doing very well here. She likes the food and she enjoys all the activities.
Thank you, Christine, for your positive feedback about our home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy.
My sisters and family are very impressed with mum's care. Her carers are always kind and helpful and patient, encouraging her to join in activities. Although very busy carers are always ready to let us know how mum is and what she has been doing.
Thank you, Margaret, for your comments about your recent experience at Kingfisher House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and...
I appreciate how busy the staff are but should someone need the toilet, I find older people are unable to control themselves as much and accidents upset them very quickly.
Other than this, excellent service all around.
Thank you, Sandra, for your comments about Kingfisher House Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again
Recent shortage of staff has led to a lowering of standards and the remaining carers are overworked. They do their best under trying circumstance and my husband likes and trusts them, which is very reassuring for me.
Thank you, Gwen, for your comments about Kingfisher House Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again
The staff are always very friendly and pleasant.
The place is always neat and clean and the residents seem happy.
Obviously, some of them would rather not be in a home but are always treated as friends whatever their attitude.
The food always looks inviting and nourishing.
Thank you, Sheila, for your comments about your recent experience at Kingfisher House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and...
Overall the care is very good, varies slightly depending on which staff are working.
Thank you, Alyson, for your comments about your recent experience at Kingfisher House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were pleased with the quality of our care.
I must also add that staff take the time to engage with the residents' families too and listen to us which I also think is very important and reassuring.
Thank you for letting us know how we are doing at Kingfisher House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Very cooperative with relatives.
Does seem to need more staff at weekends. Always a peaceful environment.
I feel at ease no matter what time of day I visit.
Thank you, Jean, for your feedback and for taking the time to share your experience at Kingfisher House Care Home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
I am comfortable, well attended to and find the staff helpful and friendly. My biggest issue is the food which I feel does not offer me much of a choice, portions are often too large and with strange combinations e.g Sprouts with fish and chips.
Thank you for sharing your experience of Kingfisher House Care home. We really appreciate you taking the time to let us know how we are doing and we are happy that your experience has been so positive. We would welcome the opportunity to discuss the wide selection of food available from our...
The managers are very helpful. A varied activity programme covering all different interests.
Overall very happy.
Thank you, Sally, for your kind comments about your recent experience at Kingfisher House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Clean and smelling fresh.
The staff are lovely, helpful and friendly.
My Nan is happy at Kingfisher and likes the staff.
Overall very good. One complaint, though, staff very slow to open the main door. I have on occasion had to wait ten minutes or more.
I have found the staff friendly and reliable and are very compassionate towards the needs of my mother and father and also they go out of their way to try and help with whatever needs must. Thank you to all staff involved. They do a great job. Well done!
My wife has been in the home since January 2016, when she was very agitated and unsettled. The staff have been good in caring for her, and she is much calmer and more settled, although she still wants to come home.
The care has been good. You have done all you can do for Dad and thank you for that!
I feel that mum is looked after well. I come up at all different times and the staff are very helpful. They keep me well informed of any situation. There were problems earlier in the year with regards to the lack of staff and stressed looking staff but that seems to have been sorted out now and there's a more relaxed feeling there.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (1)
- 13 Jul 2026
Turning 105 deserves a proper celebration, and at Kingfisher House Care Home, we recently came together to celebrate Jean’s very special birthday. Born on 25th May 1921, Jean marked the...
- 22 Jun 2026
Gold Care Homes is delighted to announce a new partnership with Dementia Friendly Barbers, bringing specialist barbering experiences to residents to our care homes. The collaboration reflects our ongoing commitment...
- 19 Jun 2026
Kingfisher House, a care home based in Newmarket, Suffolk, is proud to announce that it has achieved the ‘perfect’ score from residents, families and their friends on the independent care...
- 08 Aug 2026Organiser: Kingfisher House Care Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Kingfisher House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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