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Shockerwick House Care Home

Lower Shockerwick, Bath, Bath & North East Somerset BA1 7LL
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the team at Shockerwick went above and beyond on every level. We will forever be gratefulTania H(Daughter of Resident/Service User)
Shockerwick House Care Home, Bath
The activities for the residents are very good and varied and have lots of attention to detailFelicity M(Daughter of Resident/Service User)
Shockerwick House Care Home, Bath
Shockerwick House Care Home, Bath

Shockerwick House is an historic building that has been lovingly converted into a care facility, offering nursing and residential care, convalescence, palliative, short stays for a minimum of one week and day care.

Shockerwick House is located on the outskirts of Bath’s World Heritage Site. The magnificent 17th century house is set in twelve acres of wheelchair friendly gardens, with an orangery and vegetable plot. The beautifully appointed rooms offer plenty...  

Care Provided by Shockerwick House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 35 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,375From £1,515
Nursing CareFrom £1,625From £1,790

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Shockerwick House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Dana Sandu(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (18)

Shockerwick House Care Home Reviews (96)

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9.6

Shockerwick House Care Home has a Review Score of 9.6 (9.582) out of 10, based on 17 reviews in the last 2 years. Over all time Shockerwick House Care Home has 96 reviews.

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Showing 96 reviews matching selected criteria
Review from David H (Friend of Resident) published on 1 June 2018 Submitted via Postal Card
Overall Experience

Very friendly and a pleasure to come.

Reply from Gabriella Mills, Customer Adviser at Shockerwick House Care Home

Thank you for your review. We are pleased to hear that you have had a positive experience and appreciate your comments of the home. We will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from N B (Son of Resident) published on 8 May 2018 Submitted via Postal Card
Overall Experience

Excellent, caring staff and well maintained facilities. Very good and varied activities programme with frequent trips/visits.

Reply from Natalie Krisman, Customer Service Advisor at Shockerwick House Care Home

Thank you for your review. I'm pleased to hear that you are happy with the care and activities at Shockerwick House.

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Review from Jessica H (Friend of Resident) published on 19 March 2018 Submitted via Postal Card
Overall Experience

Accompanied my friend on a trip today to SS.Great Britain. Very pleasant attention to detail requesting information like the measurements as he is wheelchair bound and getting through doorways can be challenging. The trip was a great success and thoroughly enjoyed it. He was able to access all areas and felt as if the chair wasn't there. The packed lunch was very appetising.

Reply from Jayne Duck, Customer services administrator at Shockerwick House Care Home

Thank you for your review. I'm so pleased to hear that you and your friend enjoyed the trip and hope that you will go on many more trips with us.

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Review from Rosemary D (Resident / Service User) published on 16 March 2018 Submitted via Postal Card
Overall Experience

Medical care, supervision excellent. Care and attention excellent.

Reply from Jayne Duck, Customer services administrator at Shockerwick House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.

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Review from Lois C (Daughter of Resident) published on 14 March 2018 Submitted via Website
Overall Experience

Excellent care home. Caring, experienced staff. Very well managed, by engaged, caring, experienced manager. It is a very very pleasant place for residents to live: beautiful, peaceful, comfortable, spacious. Food is very good and visitors have well looked after. It is expensive, but - having looked around - I think that you get what you pay for. Residents are very well looked after and so are their families.

Reply from Jayne Duck, Customer services administrator at Shockerwick House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and staff.

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Review from Nigel S (Friend of Resident) published on 7 December 2017 Submitted via Postal Card
Overall Experience
All staff are friendly, approachable, helpful and kind, supporting end of life care in a very pleasant, happy, relaxing environment and atmosphere in a compassionate and dignified manner.
Thank you, much appreciated.
The team at Shockerwick have been superb, making visits welcoming and relaxing at a very stressful and worrying time. Your listening is invaluable.

Keep up the good work.

Reply from Jayne Duck, Customer services administrator at Shockerwick House Care Home

“Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Wendy J (Niece of Resident) published on 1 June 2017 Submitted via Postal Card
Overall Experience
Everywhere is extremely clean - tidy and welcoming.

The staff are caring, very thoughtful and understanding both to our uncle and to ourselves.

Reply from Simone Berkeley, Customer Service Advisor at Shockerwick House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

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Review from Nancy M (Resident / Service User) published on 28 March 2017 Submitted via Postal Card
Overall Experience

I attended a charity event with my daughter and son-in-law who has spent respite care here. The staff and manager were very friendly and helpful. The premises are bright, clean and airy.

Reply from Jamie, National Development Manager at Shockerwick House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from David A (Resident / Service User) published on 16 March 2017 Submitted via Postal Card
Overall Experience

I was treated with kindness, dignity and respect, three things I value most when staying for respite.

Reply from Emily Wilson, Customer Service Administrator at Shockerwick House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Donna A (Wife of Resident) published on 10 March 2017 Submitted via Postal Card
Overall Experience

I felt confident leaving my husband in a clean, cared environment with excellent facilities.

Reply from Emily Wilson, Customer Service Adminidtrator at Shockerwick House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from J N (Resident / Service User) published on 26 January 2017 Submitted via Postal Card
Overall Experience

As a newcomer, my thoughts are based on first impressions. The caring staff called to introduce themselves very helpfully and the maintenance to ensure I was happy in my room which was newly fitted. The builders were still much in evidence and inevitably created much noise and dust. I have come 2 weeks after my 90th birthday needing much rest and recovery from complications. Staff at all levels respected my needs. Other mobile residents were friendly and gradually came to know names. Christmas featured rigorously! Cards, entertainment and meal times were festive and the interiors of public areas made to look very jolly. I look forward to a very happy future here.

Reply from Rose Pickering, Customer Service Administrator at Shockerwick House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Janet H (Friend of Resident) published on 20 January 2017 Submitted via Postal Card
Overall Experience

I have been visiting the residents here for three years, in that time I have seen a big improvement, especially concerning "dignity" and some carers attitude.

Reply from Rose Pickering, Customer Service Administrator at Shockerwick House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Hilary D (Resident / Service User) published on 16 January 2017 Submitted via Postal Card
Overall Experience
Despite the awful upheaval of refurbishment - the noise and dust etc. Things have continued competently. The only real drawback has been the lack of communication - no phone or Ipad so no chance to skype, which is sad for me as family absent.
Food and drink, lunch is usually good but supper is sometimes dull.

Activities, a good effort is made to widen the interest, I have welcomed history and poetry etc. But entertainment has been to easily taken over by one resident's request for Beatles music.

Reply from Rose Pickering, Customer Service Administrator at Shockerwick House Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

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Review from Dave (Son of Resident) published on 5 December 2016 Submitted via Website
Overall Experience

My father has received very good care for the past 3 years since he went into the care home. The staff are always willing to go the extra mile to help the residents and put them at ease. The staff are very patient and dedicated and build a good rapport with the residents. I would recommend this care home to others.

Reply from Jayne Duck, Customer Services Administrator at Shockerwick House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Robert (Nephew of Resident) published on 28 November 2016 Submitted via Website
Overall Experience

The building is very attractive and in a lovely quiet location. Recent refurbishment work has updated the interior. Staff are always very caring, helpful and patient. It's very reassuring to have qualified nursing support when needed.

Reply from Rose Pickering, Customer Service Administrator at Shockerwick House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Treated with Dignity
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Review from Eleanor S (Granddaughter of Resident) published on 24 May 2016 Submitted via Postal Card
Overall Experience

Shockerwick House Care Home has always felt like home for both of my Grandparents. It is welcoming and friendly. The staff have always been very kind and caring. They go above and beyond to meet your needs. I am always very impressed at the presentation of the home, the quality of the meals and how much choice they have. Shockerwick seems to understand that each person and their families are unique. They always have a lot of patience in hard times. Thank you very much.

Reply from Rose Pickering, Customer Service Administrator at Shockerwick House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 06 July 2026

Shockerwick House is an elegant 18th Century home that is set in acres of beautiful rural countryside. The home has large spacious rooms, high ceilings and original features, all set in breathtaking surroundings. We offer pre-bookable short stays and Day Care, please get in touch to find out more

News (1) & Events (0)

News
  • 08 Apr 2025

    Residents at Shockerwick House Bupa Care Home in Bath recently welcomed a range of fluffy visitors to the home for an animal therapy session. The home was joined by Chloe’s...

Upcoming Events

There are no upcoming events for Shockerwick House Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Meet the Team (5)

Dana Sandu
Dana SanduJob Title:Home ManagerJoined: 2025

Hello, my name is Dana and I am the home manager at Shockerwick House.

I’m Romanian and worked for many years in the travel industry before I moved to the UK in 2015 and started my career in care.

I initially worked as a health care assistant before moving on to activities co-ordinator and services co-ordinator roles. I worked closely with the home manager and managed most of her non-clinical duties. One year later I was offered the home manager position at another home within the organisation and moved from Bath to Bristol.

I was delighted to join Shockerwick House in 2025 and I am very much looking forward to continuing its legacy with the help my fantastic team.

Donna Thomson
Donna ThomsonJob Title:Clinical Services ManagerJoined: 2009

I have been an RN for over 40 years after completing my training at Musgrove Park Hospital Taunton.

I joined the team at Shockerwick in 2009 and love the professional, friendly, and family atmosphere that we promote here.

In my downtime, I love to spoil my family, especially the grandchildren.

Jacky Bevan
Jacky BevanJob Title:Senior CarerJoined: 1998
I started working in Shockerwick House over 20 years ago which is testament in its self of how much I love the work we do here.
The residents and staff are like family but none of this gets in the way of the professionalism in which we go about our work.

In my spare time I am a keen gardener and love making Jam’s and pickles and when it comes to relaxing there is nothing I enjoy more than a bag of minstrels.

Rebecca Deane
Rebecca DeaneJob Title:Senior CarerJoined: 2014

I rejoined the team at Shockerwick House in 2014 as a Senior Carer after 3 years of working as an HCA at the RUH Bath.

Most of my career has been in administrative work but from a young age, I felt that the caring profession was where my heart lay.

Working as a team we provide outstanding care for our residents and there is nothing more satisfying than seeing a smile on their faces.

In my spare time, I love riding my horse and relaxing in the sun.

Brionne Boyland
Brionne BoylandJob Title:Activities CoordinatorJoined: 2021

I have been working in the care sector in different roles since I was 18, only taking a break to have my family.

I joined Shockerwick House in January 2021 as an activities coordinator. While this is my first role totally focused on activities, I have had the same philosophy in all my roles - to make sure I bring happiness, joy and normality to all our residents’ daily lives.

When I’m not working, I love to bake and work on arts and crafts..

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