Shockerwick House Care Home

This is a beautiful well kept home, with comfortable attractive rooms and enough space for residents to have privacy if they want it. The gardens are lovely and there is a gardening club for them to enjoy involvement with plants. Outside groups are welcome and residents are encouraged to carry on being the people they were with the interests they had earlier in life before they came to Shockerwick House Care Home.

Very friendly and a pleasure to come.

Excellent, caring staff and well maintained facilities. Very good and varied activities programme with frequent trips/visits.

Accompanied my friend on a trip today to SS.Great Britain. Very pleasant attention to detail requesting information like the measurements as he is wheelchair bound and getting through doorways can be challenging. The trip was a great success and thoroughly enjoyed it. He was able to access all areas and felt as if the chair wasn't there. The packed lunch was very appetising.

Medical care, supervision excellent. Care and attention excellent.

Excellent care home. Caring, experienced staff. Very well managed, by engaged, caring, experienced manager. It is a very very pleasant place for residents to live: beautiful, peaceful, comfortable, spacious. Food is very good and visitors have well looked after. It is expensive, but - having looked around - I think that you get what you pay for. Residents are very well looked after and so are their families.

Keep up the good work.

The staff are caring, very thoughtful and understanding both to our uncle and to ourselves.

I attended a charity event with my daughter and son-in-law who has spent respite care here. The staff and manager were very friendly and helpful. The premises are bright, clean and airy.

I was treated with kindness, dignity and respect, three things I value most when staying for respite.

I felt confident leaving my husband in a clean, cared environment with excellent facilities.

As a newcomer, my thoughts are based on first impressions. The caring staff called to introduce themselves very helpfully and the maintenance to ensure I was happy in my room which was newly fitted. The builders were still much in evidence and inevitably created much noise and dust. I have come 2 weeks after my 90th birthday needing much rest and recovery from complications. Staff at all levels respected my needs. Other mobile residents were friendly and gradually came to know names. Christmas featured rigorously! Cards, entertainment and meal times were festive and the interiors of public areas made to look very jolly. I look forward to a very happy future here.

I have been visiting the residents here for three years, in that time I have seen a big improvement, especially concerning "dignity" and some carers attitude.

Activities, a good effort is made to widen the interest, I have welcomed history and poetry etc. But entertainment has been to easily taken over by one resident's request for Beatles music.

My father has received very good care for the past 3 years since he went into the care home. The staff are always willing to go the extra mile to help the residents and put them at ease. The staff are very patient and dedicated and build a good rapport with the residents. I would recommend this care home to others.

The building is very attractive and in a lovely quiet location. Recent refurbishment work has updated the interior. Staff are always very caring, helpful and patient. It's very reassuring to have qualified nursing support when needed.

Shockerwick House Care Home has always felt like home for both of my Grandparents. It is welcoming and friendly. The staff have always been very kind and caring. They go above and beyond to meet your needs. I am always very impressed at the presentation of the home, the quality of the meals and how much choice they have. Shockerwick seems to understand that each person and their families are unique. They always have a lot of patience in hard times. Thank you very much.