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Shockerwick House Care Home

Lower Shockerwick, Bath, Bath & North East Somerset BA1 7LL
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the team at Shockerwick went above and beyond on every level. We will forever be gratefulTania H(Daughter of Resident/Service User)
Shockerwick House Care Home, Bath
The activities for the residents are very good and varied and have lots of attention to detailFelicity M(Daughter of Resident/Service User)
Shockerwick House Care Home, Bath
Shockerwick House Care Home, Bath

Shockerwick House is an historic building that has been lovingly converted into a care facility, offering nursing and residential care, convalescence, palliative, short stays for a minimum of one week and day care.

Shockerwick House is located on the outskirts of Bath’s World Heritage Site. The magnificent 17th century house is set in twelve acres of wheelchair friendly gardens, with an orangery and vegetable plot. The beautifully appointed rooms offer plenty...  

Care Provided by Shockerwick House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 35 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,375From £1,515
Nursing CareFrom £1,625From £1,790

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Shockerwick House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Dana Sandu(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (18)

Shockerwick House Care Home Reviews (96)

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9.6

Shockerwick House Care Home has a Review Score of 9.6 (9.582) out of 10, based on 17 reviews in the last 2 years. Over all time Shockerwick House Care Home has 96 reviews.

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Showing 96 reviews matching selected criteria
Review from Helen T (Resident / Service User) published on 29 April 2021 Submitted via Postal Card
Overall Experience

This is the loveliest place I have lived in. They are so kind and look after me and are very caring.

Reply from Penelope Kudelnitzky, Customer Service Adviser at Shockerwick House Care Home

Thank you for your lovely review, and we are happy to hear your comments. If there is anything else we can do to make it even comfortable, please let the team know.

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Review from Diana B (Friend of Resident) published on 17 February 2021 Submitted via Website
Overall Experience
I've visited a lot of care homes in the area on behalf of my father and my friend, and Shockerwick House is by far the best. My friend who is a resident there is very difficult, but the staff are marvellous, it seems nothing is too much to do for her. Everyone I have interacted with, from the manager, deputy manager and to the personal carer is so accommodating, so patient and so lovely. They really do care!
The house itself is beautiful, surrounded by gorgeous gardens and grounds, with fabulous views over the valley. Everything is so well maintained and decorated.
I'm impressed by the range of activities that are offered, from not serious, fun activities to more cultural events. Even more impressed that sherry at lunchtime and evening is included.

I note with approval that their covid restrictions and regulations are very well observed, and I've been told about how visiting can take place once the 'no visit' rule is lifted, and feel sure that the residents will be kept safe.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Shockerwick House Care Home

Thank you for your review. It's always nice to hear that our residents feel they are well looked after. We will certainly pass your kind words on to the manager.

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Review from Andy B (Friend of Resident) published on 17 February 2021 Submitted via Website
Overall Experience
Whilst my experience of Shockerwick House is somewhat limited due to covid restrictions. I have been impressed by what I have seen and heard so far. It looks an excellently run home with lots of communication from the team, which is always important.

The house and grounds are superb, and I look forward to being able to visit!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Shockerwick House Care Home

Thank you for your review. Please let us know if there is anything we can do to make your friends stay as comfortable as possible.

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Review from Valerie E (Resident / Service User) published on 17 December 2020 Submitted via Postal Card
Overall Experience

Lovely!

Reply from Stephen Rondel, Customer Advisor on behalf of the team at Shockerwick House Care Home

Thank you, we appreciate your kind words and taking the time to leave a review.

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Review from Kathleen D (Resident / Service User) published on 26 November 2020 Submitted via Postal Card
Overall Experience

I enjoy living here, well looked after. Staff are really friendly. If I can't be at home, Shockerwick House is the next place to live.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Shockerwick House Care Home

We are happy to hear you feel like a part of our Shockerwick family. Thank you for your kind words.

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Review from R S (Resident / Service User) published on 20 November 2020 Submitted via Postal Card
Overall Experience

I have found that at Shockerwick House Care Home, I have had a profoundly helpful and pleasant experience here. I could not wish for anything more.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Shockerwick House Care Home

We are happy to hear you feel like a part of our Shockerwick family. We will certainly pass your comments on to the manager.

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Review from Samuel P (Brother of Resident) published on 15 October 2020 Submitted via Postal Card
Overall Experience
Shockerwick House Care Home is the finest in the area.

The staff are always courteous and helpful.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Shockerwick House Care Home

Thank you so much for your lovely words regarding Shockerwick House, we really appreciate your feedback.

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Review from T G (Grandson of Resident) published on 2 October 2020 Submitted via Postal Card
Overall Experience

The care home has always performed well but has excelled in the current COVID times. This has been especially relevant when visiting family has been limited or prevented.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Shockerwick House Care Home

Thank you so much for your kind words, we really appreciate it. Thank you for trusting us with your loved one's care.

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Review from Eleanor A (Granddaughter of Resident) published on 2 September 2020 Submitted via Website
Overall Experience

My grandad has been a resident here for just over six months, and in that time the standard of care he has received is of the highest quality. The residents are treated with respect, care and attention by the staff who take time to get to know every resident individually. Throughout the pandemic we have been able to maintain contact through phone calls and video calls and recently in person visits. These are undertaken very professionally and safely, putting our mind at ease. I would highly and unreservedly recommend Shockerwick.

Reply from Greta Narbutaityte, Customer Adviser at Shockerwick House Care Home

Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.

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Review from Helen S (Friend of Resident) published on 2 September 2020 Submitted via Website
Overall Experience
Shockerwick Care Home is set in beautiful surroundings with easy excess to the gardens for the people living in the home, I can imagine a great asset to residents and staff during the lockdown.

Since my friend came to live at Shockerwick House earlier this year, I’ve seen a great improvement in her health and well being. The care is second to none, this shines through with all the activities and great birthday celebration during the lockdown. I would like to take this opportunity to thank the team at Shockerwick for all they do for the people they support, especially in these surreal times.

Reply from Greta Narbutaityte, Customer Adviser at Shockerwick House Care Home

Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.

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Review from Helena M (Daughter of Resident) published on 5 August 2020 Submitted via Website
Overall Experience

It was a huge change for my mother moving into Shockerwick House just at the beginning of Lockdown. However, the staff have been so kind, helpful and caring that she adjusted quickly and is very happy living there. I cannot think of any area which could be improved upon. The home is in a stunningly beautiful location, it has all the necessary amenities and equipment, I am kept up-to-date with everything which is going on in the home and with my mother, and all the members of staff are delightful and so easy to talk to.

Reply from Emily Wilson, Customer Services Adviser at Shockerwick House Care Home

We appreciate you taking the time to leave such lovely comments regarding Shockerwick House Care Home. We are so pleased to hear you are fulfilled with the care we are providing. Thank you for trusting us with your Mother's care, and please let us know if there is anything else we can do for you or your family.

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Review from Jennifer F (Wife of Resident) published on 4 August 2020 Submitted via Website
Overall Experience

My husband has lived at Shockerwick for the past five months and is very content with the place and the staff. The surroundings are beautiful - a well -maintained Georgian mansion with large grounds including an orangery and a kitchen garden. The far-reaching views are wonderful. Shockerwick is excellently managed, with friendly and caring staff who have time to chat and get to know residents. The food is good, with a choice and extra dishes available - my husband speaks highly of the omelettes which he sometimes chooses to have for supper. There are home-made goodies at tea-time and treats such as ice lollies or ice cream when it's hot. The staff go to great efforts to organise special events - a race meeting with Pimms in a marquee and a VIP area, a pirate treasure hunt with rum on offer, quizzes and music sessions - sometimes live music such as a cello recital or a male voice choir. Shockerwick isn't cheap but I would say it's value for money.

Reply from Emily Wilson, Customer Services Adviser at Shockerwick House Care Home

Thank you so much for taking the time to leave us such lovely comments regarding our Shockerwick House Care Home. We are so pleased to hear that your husband is happy with the care he is receiving, and that you can feel at ease with your Husband in our care. Please let us know if there is anything more that we can do to make his stay as comfortable as possible.

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Review from Sarah A (Daughter of Resident) published on 29 July 2020 Submitted via Website
Overall Experience

My father came to live at Shockerwick House in February following health issues which meant he was unable to live independently. This home is like a five-star hotel. All the staff are so very caring and friendly. The care and attention my father receives is excellent. The staff take time to get to know the residents and the range of activities on offer is superb. My father has views of and access to the most beautiful gardens with many seating areas and magnificent surroundings. He enjoys his food, especially his pre-lunch sherry and the menu choices are extensive, well presented and of high quality. My father has been resident here throughout the recent pandemic and despite not being able to visit personally (although we have held many video calls) I have not been concerned for his wellbeing as I know he is so happy here.

Reply from Emily Wilson, Customer Services Adviser at Shockerwick House Care Home

We really appreciate you taking the time to leave us such lovely comments. We are very happy to hear you can feel at ease with your father in our care. It is always so nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything else we can do for you or your family.

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Review from David F (Resident / Service User) published on 22 July 2020 Submitted via Website
Overall Experience
I have been a resident here for almost four months now and I am happy to confirm the good reviews from others.
The quality of care, in terms of both professionalism and kindness, has been excellent and the quiet countryside setting is beautiful and helps to lift the spirits in these difficult days. When communal dining became unavailable due to the virus, Shockerwick arranged socially-distanced events like picnics in our garden, a Pimms and cream tea, a barbecue, etc. The fact that there are extensive grounds here as well as an orangery and a kitchen garden makes it especially pleasant when the weather is good enough to be outside.

The food is good, with alternatives always available - and a glass of wine too if you wish.

Reply from Greta Narbutaityte, Customer Adviser at Shockerwick House Care Home

Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.

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Review from George W (Husband of Resident) published on 26 May 2020 Submitted via Postal Card
Overall Experience

I have observed great care and skills in managing my wife's case on her discharge from hospital with complex needs. Both the clinical and residential care were of the highest order. In the event of the lockdown due to Covid 19, I came and took a room here, all my needs were taken care of well.

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Review from A B (Granddaughter of Resident) published on 2 April 2020 Submitted via Postal Card
Overall Experience

It is a joy to come and visit my grandmother at Shockerwick. There is always a friendly welcome and an offer of refreshments. It is also great to leave knowing she is happy, well looked after and still able to live her best life!

Reply from Greta Narbutaityte, Customer Adviser at Shockerwick House Care Home

Thank you for the kind comments, it's lovely to hear that you can feel at easy with your grandmother in our care.

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Review from Timothy C (Son of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

Exceptional standard of care and support for Mum from all the staff at Shockerwick House. Superb facilities, outstanding staff and superlative level of quality care. It is extremely reassuring to know that mum is being looked after by such an excellent team in a magnificent care home.

Reply from Greta Narbutaityte, Customer Adviser at Shockerwick House Care Home

Thank you for trusting us with your mother's care. We are very glad to hear you can feel at ease when leaving after a visit.

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Review from S S (Daughter of Resident) published on 5 February 2020 Submitted via Postal Card
Overall Experience

A wonderful care home. My mother became a resident in 2013 with limited life prognosis. Seven years on she is still there. Content and engaged, her cognitive ability after contracting sepsis and encephalitis has significantly improved, as has her mobility. This is due entirely to the amazing care and attention she has received in an environment that is resident centred, comfortable, and which encourages independence. The next best thing to being in her own home.

Reply from Greta Narbutaityte, Customer Adviser at Shockerwick House Care Home

We really appreciate your kind comments and were happy to hear your mother feels well looked after, hopefully, it gives you some peace of mind when leaving after a visit.

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Review from E D (Respite Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience

At short notice, a member of staff from Shockerwick House came to visit me in hospital to inform me about procedures at the home which I found necessary. My time was made comfortable and relaxed assisted by the efficient and friendly staff with the addition of some attractingly presented meals.

Reply from Greta Narbutaityte, Customer Adviser at Shockerwick House Care Home

Thank you for taking the time to leave such lovely comments.

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Review from F D (Daughter of Resident) published on 6 January 2020 Submitted via Postal Card
Overall Experience
My mother has been at Shockerwick now for over three years and every day I have been totally overwhelmed by the kind care that every member of the team shows each resident no matter what the situation.

Shockerwick House has been vital in making my mum feel happy, safe and at home during her time here. I am forever grateful to the team.

Reply from Greta Narbutaityte, Customer Adviser at Shockerwick House Care Home

We are very happy to hear your mother feels safe and looked after. Thank you for such lovely comments.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 06 July 2026

Shockerwick House is an elegant 18th Century home that is set in acres of beautiful rural countryside. The home has large spacious rooms, high ceilings and original features, all set in breathtaking surroundings. We offer pre-bookable short stays and Day Care, please get in touch to find out more

News (1) & Events (0)

News
  • 08 Apr 2025

    Residents at Shockerwick House Bupa Care Home in Bath recently welcomed a range of fluffy visitors to the home for an animal therapy session. The home was joined by Chloe’s...

Upcoming Events

There are no upcoming events for Shockerwick House Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Meet the Team (5)

Dana Sandu
Dana SanduJob Title:Home ManagerJoined: 2025

Hello, my name is Dana and I am the home manager at Shockerwick House.

I’m Romanian and worked for many years in the travel industry before I moved to the UK in 2015 and started my career in care.

I initially worked as a health care assistant before moving on to activities co-ordinator and services co-ordinator roles. I worked closely with the home manager and managed most of her non-clinical duties. One year later I was offered the home manager position at another home within the organisation and moved from Bath to Bristol.

I was delighted to join Shockerwick House in 2025 and I am very much looking forward to continuing its legacy with the help my fantastic team.

Donna Thomson
Donna ThomsonJob Title:Clinical Services ManagerJoined: 2009

I have been an RN for over 40 years after completing my training at Musgrove Park Hospital Taunton.

I joined the team at Shockerwick in 2009 and love the professional, friendly, and family atmosphere that we promote here.

In my downtime, I love to spoil my family, especially the grandchildren.

Jacky Bevan
Jacky BevanJob Title:Senior CarerJoined: 1998
I started working in Shockerwick House over 20 years ago which is testament in its self of how much I love the work we do here.
The residents and staff are like family but none of this gets in the way of the professionalism in which we go about our work.

In my spare time I am a keen gardener and love making Jam’s and pickles and when it comes to relaxing there is nothing I enjoy more than a bag of minstrels.

Rebecca Deane
Rebecca DeaneJob Title:Senior CarerJoined: 2014

I rejoined the team at Shockerwick House in 2014 as a Senior Carer after 3 years of working as an HCA at the RUH Bath.

Most of my career has been in administrative work but from a young age, I felt that the caring profession was where my heart lay.

Working as a team we provide outstanding care for our residents and there is nothing more satisfying than seeing a smile on their faces.

In my spare time, I love riding my horse and relaxing in the sun.

Brionne Boyland
Brionne BoylandJob Title:Activities CoordinatorJoined: 2021

I have been working in the care sector in different roles since I was 18, only taking a break to have my family.

I joined Shockerwick House in January 2021 as an activities coordinator. While this is my first role totally focused on activities, I have had the same philosophy in all my roles - to make sure I bring happiness, joy and normality to all our residents’ daily lives.

When I’m not working, I love to bake and work on arts and crafts..

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