Shockerwick House Care Home

Sometimes short of staff.

This is the loveliest place I have lived in. They are so kind and look after me and are very caring.

I note with approval that their covid restrictions and regulations are very well observed, and I've been told about how visiting can take place once the 'no visit' rule is lifted, and feel sure that the residents will be kept safe.

The house and grounds are superb, and I look forward to being able to visit!

Lovely!

I enjoy living here, well looked after. Staff are really friendly. If I can't be at home, Shockerwick House is the next place to live.

I have found that at Shockerwick House Care Home, I have had a profoundly helpful and pleasant experience here. I could not wish for anything more.

The staff are always courteous and helpful.

The care home has always performed well but has excelled in the current COVID times. This has been especially relevant when visiting family has been limited or prevented.

My grandad has been a resident here for just over six months, and in that time the standard of care he has received is of the highest quality. The residents are treated with respect, care and attention by the staff who take time to get to know every resident individually. Throughout the pandemic we have been able to maintain contact through phone calls and video calls and recently in person visits. These are undertaken very professionally and safely, putting our mind at ease. I would highly and unreservedly recommend Shockerwick.

Since my friend came to live at Shockerwick House earlier this year, I’ve seen a great improvement in her health and well being. The care is second to none, this shines through with all the activities and great birthday celebration during the lockdown. I would like to take this opportunity to thank the team at Shockerwick for all they do for the people they support, especially in these surreal times.

It was a huge change for my mother moving into Shockerwick House just at the beginning of Lockdown. However, the staff have been so kind, helpful and caring that she adjusted quickly and is very happy living there. I cannot think of any area which could be improved upon. The home is in a stunningly beautiful location, it has all the necessary amenities and equipment, I am kept up-to-date with everything which is going on in the home and with my mother, and all the members of staff are delightful and so easy to talk to.

My husband has lived at Shockerwick for the past five months and is very content with the place and the staff. The surroundings are beautiful - a well -maintained Georgian mansion with large grounds including an orangery and a kitchen garden. The far-reaching views are wonderful. Shockerwick is excellently managed, with friendly and caring staff who have time to chat and get to know residents. The food is good, with a choice and extra dishes available - my husband speaks highly of the omelettes which he sometimes chooses to have for supper. There are home-made goodies at tea-time and treats such as ice lollies or ice cream when it's hot. The staff go to great efforts to organise special events - a race meeting with Pimms in a marquee and a VIP area, a pirate treasure hunt with rum on offer, quizzes and music sessions - sometimes live music such as a cello recital or a male voice choir. Shockerwick isn't cheap but I would say it's value for money.

My father came to live at Shockerwick House in February following health issues which meant he was unable to live independently. This home is like a five-star hotel. All the staff are so very caring and friendly. The care and attention my father receives is excellent. The staff take time to get to know the residents and the range of activities on offer is superb. My father has views of and access to the most beautiful gardens with many seating areas and magnificent surroundings. He enjoys his food, especially his pre-lunch sherry and the menu choices are extensive, well presented and of high quality. My father has been resident here throughout the recent pandemic and despite not being able to visit personally (although we have held many video calls) I have not been concerned for his wellbeing as I know he is so happy here.

The food is good, with alternatives always available - and a glass of wine too if you wish.

I have observed great care and skills in managing my wife's case on her discharge from hospital with complex needs. Both the clinical and residential care were of the highest order. In the event of the lockdown due to Covid 19, I came and took a room here, all my needs were taken care of well.

It is a joy to come and visit my grandmother at Shockerwick. There is always a friendly welcome and an offer of refreshments. It is also great to leave knowing she is happy, well looked after and still able to live her best life!

Exceptional standard of care and support for Mum from all the staff at Shockerwick House. Superb facilities, outstanding staff and superlative level of quality care. It is extremely reassuring to know that mum is being looked after by such an excellent team in a magnificent care home.

A wonderful care home. My mother became a resident in 2013 with limited life prognosis. Seven years on she is still there. Content and engaged, her cognitive ability after contracting sepsis and encephalitis has significantly improved, as has her mobility. This is due entirely to the amazing care and attention she has received in an environment that is resident centred, comfortable, and which encourages independence. The next best thing to being in her own home.

At short notice, a member of staff from Shockerwick House came to visit me in hospital to inform me about procedures at the home which I found necessary. My time was made comfortable and relaxed assisted by the efficient and friendly staff with the addition of some attractingly presented meals.