St George Care Centre

Kenn Road, St George, Bristol BS5 7PD

St George Care Centre, Bristol, Bristol
St George Care Centre, Bristol, Bristol
St George Care Centre, Bristol, Bristol

St George Care Centre is located in scenic surroundings and is close to numerous local amenities for those who wish to continue pursuing an independent lifestyle. As a modern, purpose-built care home, St George provides dedicated, specialist nursing care and support for up to 68 older people over the age of 65.

Single and double en-suite rooms are available at St George Care Centre and all rooms are thermostatically heated and equipped with TV points and a private telephone line if required. Rooms are individually decorated and personalised, with residents encouraged to bring their own belongings to feel at home and part of familiar surroundings.

Great importance is given to dining and a dedicated chef carefully plans and prepares all meals to ensure that they are high in nutritional value, are attractively presented and meet residents’ dietary requirements. Residents are welcome to invite friends and family members to join them at meal times.

Regular visits are made to St George Care Centre by professional services such as chiropodists, dentists, opticians, reflexologists and aromatherapists.

St George's benefits from a dedicated activities co-ordinator who plans a wide range of hobbies, events and activities that can be enjoyed by everyone. Events and activities are based on residents' likes, dislikes and feedback to ensure they are inclusive and remain varied.

Group: Caring Homes Group

Person in charge: Regina Mparutsa (Manager)

Local Authority / Social Services: Bristol City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 68 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Age 65 upwards. Ages 65+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 62

Shared Rooms: 3

Rooms with ensuite WC: 65

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on St George Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 20 hours ago

Please call 0808 223 5535 for further information about current Bed Vacancies at St George.

Reviews

7.6 St George Care Centre has a Review Score of 7.6 (7.563)

The Review Score of 7.6 (maximum of 10) for St George Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for St George Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.489 for St George Care Centre is calculated as follows: ( (28 Excellents x 5) + (14 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 47 Ratings = 4.489

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.074 Points relating to the number of positive Reviews for St George Care Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13.6 Target = 0.074

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St George Care Centre?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St George Care Centre

  • Granddaughter of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1

We have had an excellent experience at St George Care Centre in St. George, Bristol. My mother has been treated with the utmost kindness, cheerfulness, patience and love. I have been informed immediately of any events and experienced much kindness and compassion from all the staff. Would not hesitate to recommend the home to anyone.

How likely would you be to recommend St George Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have found St George's to be very good indeed. The staff generally are very caring and kind. We had initial concerns over noise from other patients and nan saying no one bothered with her but they soon all settled down. The staff work extremely hard and always have a minute to talk to nan. She now responds to them much better. We have sometimes had concern that she doesn't have all her medication but that may be nan refusing.

How likely would you be to recommend St George Care Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Maggie Spooner, Home Manager at St George Care Centre responded to this review on 26 Aug 2015:

Thank you very much for your review, we really appreciate your feedback. The monitoring and dispensing of medication is taken extremely seriously at St George Care Home. We work in very close partnership with our residents GPs and ensure our residents health and wellbeing is of the utmost priority. We always welcome the opportunity to improve our working practices, and hope you will continue to share your thoughts with us in the home in future.

My Nan arrived here about 7 weeks ago. She is very very happy here and our family are very pleased and happy with all the team here. How they treat and talk to her in such a caring way. It's lovely to know she is being looked after in such a lovely way when we're not here. We were very apprehensive about the decision but both my Nan and my family are so pleased with how it's working out. Thank you to all the lovely staff!

How likely would you be to recommend St George Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My wife came in for a respite period as I had become unwell, I cannot praise the staff enough, they were compassionate and caring.

How likely would you be to recommend St George Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

No image found

Regina Mparatsu

Job Title: Home Manager

Joined: 2015

Description:

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Caring Homes philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at St George Care Centre