St Georges

Kenn Road, St George, Bristol BS5 7PD
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8.1 46 Reviews
  • St Georges, Bristol
Located in the vibrant suburb of St George in Bristol, St Georges care home provides round the clock residential, dementia and nursing care on a permanent and respite basis.

Residents at the Bristol care home can enjoy quality facilities including cosy communal areas and a hair salon. Each bedroom is decorated tastefully, and outside there is a beautiful, landscaped garden where residents can relax with loved ones.

St Georges care home is within easy access to local shops and amenities, and just a quick bus ride away from the bustling city centre. There is always something to look forward to with a schedule of regular activities, events and outings for residents.
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Care Provided by St Georges

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact St Georges for full pricing details and T&Cs.

Contact St Georges to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact St Georges to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Steve Croom (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (3)

St Georges Reviews (46)

8.1

St Georges has a Review Score of 8.1 (8.113) out of 10, based on 10 reviews in the last 2 years.
Over all time St Georges has 46 reviews.

Overall Experience
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  • 5
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Date Published
  • 46
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  • 10
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Reviewer Connection to St Georges
  • 14
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Total of 46, showing 21-40
Review from M J (Resident) published on 3 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, very good through the pandemic and after. I feel comfortable and safe. The staff are very good and will do anything they can for you. The food is excellent. The cleaners are very good. Everyone goes over and above their duties, including the nursing staff.
Reply from Home Manager, Home Manager at St GeorgesThank you for taking the time to write this review for St Georges Care Home. We're thrilled to hear that you feel comfortable and safe in our care and find our team to be helpful and accommodating. It's also wonderful to hear that you enjoy our catering – we will pass on your compliments to the chef and share your feedback with all the team!
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Review from N G (Niece of Resident) published on 22 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been happy at St Georges. Sometimes the personal care is not delivered early enough in the morning for her, as she likes to be up and ready early. Despite this, the staff are lovely, the home has a warm atmosphere, and she is happy.
Reply from Home Manager at St GeorgesThank you for taking the time to share your experience with St Georges - we are glad to hear that your aunt is happy and that you find our staff are lovely. Nothing is more important to us than providing the highest quality care to our residents, and we always want to learn from the experiences of the people in our care as well as their loved ones. We have passed on your feedback to the team, and they will use your feedback to continue to improve the services we provide. Thank you again; we appreciate your feedback and are delighted to hear that the home has a warm atmosphere.
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Review from Franklin F (Aunt of Resident) published on 16 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Georges Care Home is one of the best nursing homes. Whenever we visited my aunt, she never complained; she told us that the staff looked after her with great care, and we couldn't ask for more. Big thank you to the manager and the staff. You were amazing.
Reply from Home Manager, Home Manager at St GeorgesThank you for your kind words towards St Georges Care Home. It is heartening to hear that your aunt received great care from the staff during her time there and that she never had any complaints. It's great to hear that the staff went above and beyond to make sure that your aunt felt well cared for, and we are delighted that you had a positive experience with our team. We are grateful for your lovely comments, and I will make sure to pass them along to our staff.
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Review from Robert D (Son of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was discharged from the hospital in November 2022. We selected St Georges Care Home because Mum has previously been there for eight weeks of respite care, and she was pleased with the care she received; therefore, it was the obvious choice. We did have some issues during her second term, but these
were quickly resolved by the managers. Mum was well looked after and was shown courtesy and respect by the care team.
Reply from Home Manager at St GeorgesThank you for taking the time to leave a lovely review of your experience with St Georges Care Home, Robert. We are glad to hear that your mother received good care and was treated with respect and courtesy by our care team. Your comments will be passed on to the team.
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Review from Susan K (Daughter of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind and caring staff.
Reply from Home Manager, Home Manager at St GeorgesThank you, Susan, for taking the time to leave us a review and for your kind words about the team at St Georges. Your feedback will be passed on to the team.
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Review from Peter E (Son of Resident) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When Mum was at St Georges, she felt happy and contented. All staff were very loving and careful towards her. Although she lost her voice, the carers took time to listen to her whispering, which made her feel she was not isolated. Mum was never one to "participate" in many activities, but due to the
kind and gentle ways of the staff, she admitted that she had enjoyed the many activities on offer. So, I would like to thank everyone at St Georges and wish the home every success in the future.
Reply from Home Manager at St GeorgesThank you, Peter; we are so pleased to read your wonderful comments about the care your Mum received - you are such a lovely family. We are really sorry for your loss, and we hope we made your Mums time with us as peaceful as possible. All comments will be passed on to the team, and thank you again for the review.
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Review from Selwyn W (Son of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Moving Mother to St Georges Care Home was the best decision my family made. She lived happily there for 18 years, surrounded by staff (cleaners, laundry, admin and nursing) who made time to chat. She loved hearing stories about their families. Friends and family were also welcome; her sister was always
made a fuss of. The reception staff were helpful, being willing to pass on messages to my mother when we telephoned. When we visited, the staff were cheerful, describing my mother's antics and characteristics in a moving way. A special thanks to the cook for adjusting the texture of the food and persuading her to eat more, and her key workers are the year for their patience.
Reply from Home Manager, Home Manager at St GeorgesThank you for leaving us such a fantastic review, Selwyn! We're happy to hear that your mother has been receiving such great care at St George’s and will pass on your kind comments to the whole team.
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Review from Barbara K (Wife of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming nursing home. Staff are very good with residents. The food is excellent. The atmosphere is very homely. Staff always popping in and out, keeping an eye on residents. A lot of staff have worked here for many years, indicating a happy workforce. The home is kept very well and clean.
Reply from Home Manager, Home Manager at St GeorgesWe are so pleased to read your wonderful comments about the care your husband received and that he is enjoying the food and his time at St Georges. I will pass your comments on to the team, who I am sure will be thrilled with your feedback.
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Review from E W (Resident) published on 2 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find it quite satisfactory.
Noises of other residents are to be expected.
I'm happy here.
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Review from D C (Son of Resident) published on 16 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents have been at St Georges for nearly two years after increased frailty and the fact that one is deaf and the other blind forced them to give up their independent living. A difficult transition was made significantly easier by the friendliness and caring nature of the staff. We have been kept
fully updated on their health and well being, and the arrangement of carefully managed visits during the pandemic has been of real benefit to my parents and myself.
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Review from Stephen W (Son of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was a resident in this home for the last 8 years of her life before sadly passing away in March 2020. In all the years she has been there we have seen many changes, some good and as you would imagine, some bad. However, throughout her time in the home, she has been largely treated with respect
and, from many of the carers, love.
Whilst I understand that I cannot name carers here, those who interacted with Mum in these latter years know who you are and I would like to thank you for your care. Overall I think Mum was very happy here, and, given the length of time we visited, we were also treated well and visits were always a pleasure. Where we had issues (which there will always be), these were dealt with promptly and efficiently. When this silly period is over we will visit to thank you all in person but in the meantime, please all stay safe.
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Review from Karen W (Friend of Resident) published on 3 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my sincere gratitude and appreciation to all the staff involved in the palliative care of my life long friend. He was treated with the utmost dignity and respect in the most kind and compassionate way imaginable. From a visitors point of view, I was made to feel so welcome, no
matter what time of the day or night I needed to be there to support my friend. Thank you so much for making such a very difficult time as bearable as possible.
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Review from J C (Son of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and dad have been very well looked after. All their needs have been catered for both medical and pastoral. My brother and I have been kept in the loop at all times.
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Review from Karen H (Niece of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the minute we arrived at St Georges the staff were there to help get my aunt and all her things to her room in her new home. Many came and introduced themselves while we were there and we left feeling that we had made the correct choice. Every time I visited I felt very welcome, was told what had
been going on and always ended up with a cup of tea! Well done and thank you.
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Review from J C (Son of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This home is currently under the process of being re-decorated. As a result, this makes for a better environment for the staff to work in and more pleasant for visitors. The resident's rooms are not affected by this make-over so any disruption seems minimal. The staff are always helpful despite working
long shifts. There has been a general improvement at this home over the last year. Residents are encouraged to take part in daily activities organised for them.
Reply from Terry Ford, Home Manager at St GeorgesThank you for taking the time to review St Georges, we really appreciate your feedback. At St Georges, we take great pride in listening to our residents, relatives and friends and ensuring we deliver high-quality care and facilities. We are very pleased that you have a positive impression of our team and the high-quality care they provide. We regularly run recruitment campaigns to build our care team thus ensuring they are able to provide person-centred care and spend valuable time with our residents. We always welcome the opportunity to review and improve upon what we offer and thank you for sharing your thoughts with us.
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Review from L M (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for 2 years and in that time I have found the care and attention to her needs very good. The staff are friendly and welcoming, the food is excellent and offers a wide choice. My mum enjoys the food very much. They have entertainment each week, which you can join in with
if you wish. The carers and staff all work extremely hard to make the residents feel safe and at home. I find it to be a happy home.
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Review from S H (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home has a new manager which has brought many welcomed changes. Including, new staff, regular staff training and a new activities person(s), which has enabled residents to be entertained and involved in daily living activities and interesting topics.
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Review from Julie E (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Extremely welcoming and friendly. Staff are very friendly and polite, activity staff provide excellent entertainment and new ideas to keep residents occupied. Kitchen staff are always willing to try various menus and food ideas. Rooms are kept clean and tidy, although could do with being freshened up
with a coat of paint and new flooring. The home is decorated beautifully at special times, i.e Christmas, Queen's celebrations, Easter. All staff work very hard, given that they are frequently unstaffed. Overall very pleasant.
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Review from Beverley C (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
People at the care home were very helpful and very caring. The food is excellent, mother loved her stay there and didn't want to come home. There were things for mum to do and always something for all residents to do. I would recommend this place to anyone. Friendly, helpful, clean, good food and I
couldn't ask for a nicer place.
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Review from S H (Son of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Although things have improved there is still a long way to go. Shortage of care staff seems to be a major issue with a large turnover. Saying we comply with government guidelines is not enough. Also, foreign speaking staff can be very difficult for the elderly to understand, leading to misunderstandings.
Another problem is the call bell is out of reach, left on the bed or floor. The staff having to rush off to another room. I could go on! On the plus side, most of the staff are excellent and do their utmost to please, some, however, are in the wrong job. Overall I think the manager has stabilized things and hopefully on the right track.
Reply from Terry Ford, Home Manager at St GeorgesThank you for taking the time to review St Georges, we really appreciate your feedback. At St Georges, we take great pride in listening to our residents, relatives and friends and ensuring we deliver high-quality care and facilities. We are very pleased that you have a positive impression of our team and the high-quality care they provide. We regularly run recruitment campaigns to build our care team thus ensuring they are able to provide person-centred care and spend valuable time with our residents. We always welcome the opportunity to review and improve upon what we offer and thank you for sharing your thoughts with us.
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Current Review Score: 8.1 (8.113)

Overview of Review Score

The Review Score of 8.1 (8.113) out of 10 for St Georges is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.875 for St Georges is calculated as follows: ( (18 Excellents x 5) + (73 Goods x 4) + (25 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 120 Ratings = 3.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.238 Points relating to the number of positive Reviews for St Georges is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 8 Positive Reviews ÷ 13.6 = 0.588
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (114)

Meet the Team (1)

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Steve Croom

Job Title: Home Manager

I lead my professional Care Team in delivering the highest level of care and support for our residents.


My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.


I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Georges to verify any information. View our terms and conditions. St Georges has an Enhanced Service - more info.