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The home features 63 specialised bedroom suites and a team of trained staff dedicated to supporting residents with dementia. It provides nursing care for people with a broad range of physical conditions, recognising that some individuals may require more tailored assistance such as respite...
Care Provided by Riversway Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Riversway Nursing Home for full pricing details and T&Cs.
Contact Riversway Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Prime Life Ltd
- Private Owned
Person in charge
- Jan Wilkins(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
Room Information
- Single Rooms (61)
- Couples/Companion Rooms (4)
Riversway Nursing Home Reviews (78)
Riversway Nursing Home has a Review Score of 8.4 (8.416) out of 10, based on 6 reviews in the last 2 years.
Over all time Riversway Nursing Home has 78 reviews.
It was actually our mothers experiences more than mine not that she told me very mach about Riversway in the run up to the end of her life. Although from what I've seen when I have visited her beofre she was usually calm enough for one thing but not always. Also from my point of view and memories wise too she was well cared for up to the end.
I have been impressed with the care and support provided by this carehome, the staff are friendly, attentive, and genuinely care about the residents. The facilities are clean and well-maintained, and the activities program is engaging and varied. I would highly recommend this care home to anyone looking for a supportive and welcoming community for their love one.
While my partner was in the care home I found there care of him was considerate and his needs including feeding, washing his clothes his toilet care and even the trips out in the summer which he enjoyed.
The care that my stepmother received during the time she spent at Riversway could not have been better. She was there for over 3 years and was happy there. This was a comfort to the family knowing that she was safe and well looked after. All of the staff were very pleasant and caring and helpful.
In all of my dealings with Riversway management and staff I found them to be efficient, compassionate and helpful in every way. I also appreciated the support I received from everyone as a relative.
All staff were very kind and compassionate when caring for Mum. Nothing was too much trouble. Also made sure that any visitors were looked after and they were always there to answer any questions. Mum was always treated with dignity and respect. Too many good points to fit in! Would recommend 100%. Thank you.
The manager and her team are great fun and I loved the Forget Me Not cafe they run every month. It was good to have a sing-along with Mum.
The manager was a lovely lady and a great support.
The carer was also very approachable along with the rest of the caring staff. Well done to you all you work hard and well as a team.
I made the decision with my parents that we wanted them to move to Riversway Nursing Home due to it being nearer to where I lived and knew that they gave good quality person-centred care. At that time they were living in North Devon and received the news that their care home was closing. The manager and other members of her team including the dedicated admiral nurse went over and above to help and assist me in getting my parents to this care home and cannot thank them enough. Both my parents are enjoying living in such a kind and compassionate environment. Thank you Riversway.
The staff at Riversway cared for my father for nearly 3 years. They were always kind and caring to him and provided excellent, compassionate care. He was given nursing and mental health support, which was appropriate and supportive. He was well looked after until his passing in March 2024. The food could have been improved. Overall, an excellent, caring environment with spacious, light rooms and garden facilities. Thank you to all staff, especially for the end-of-life care.
My mum who had dementia moved into Riversway in October 2021. She settled in lovely and enjoyed doing her activities/singing. The staff were helpful and attentive and friendly. They were also sympathetic and caring when I felt down. My mum passed away in March 2024 and sent me a card and flowers. I will always be grateful for the kindness shown to myself and my family at this time of grief.
I fought for a place on the panel with Riversway as I visited many homes where I just wasn’t happy to place her. Riversway are fantastic. Genuine staff who care. The manager there is fantastic and now I feel like part of the furniture they’re visiting anytime. You see what you get here. A warm home where my mum is as happy as possible. Staff go above and beyond to meet her individual needs.
The staff take time to listen and treat her as an individual regarding meeting her needs. I can honestly say you need to look at Riversway if you find yourself in a place looking for a lovely care home.
I couldn’t wish for a better place for her, and honestly, I don’t know what I’d do without her being here, because it’s not often you find a place like this.
Thank you for taking the time to do this review and for your kind words.
My Father has been a resident at Riversway since Dec 2023. His dementia is very complex and he also has ongoing health issues with type 1 diabetes which is currently maintained due to the hard work of the staff at Riversway. He can be very antagonistic and rude to staff, but they always endeavor to see to his needs. We as a family are very pleased with the care that they give him, they also play an active part in helping make him stay content.
I particularly found the staff helpful as my friend in the last few months was difficult and he lacked a social network. I was very impressed and thankful for the staff and carers and have recommended Riversway to others. I noticed a real effort to do the best for residents. Huge efforts were made that enabled my friend to get out of being bed-bound after many months of him being in the hospital not even moving to a chair. I am deeply grateful for all they did.
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
Overall, the care home seemed well maintained and has nice staff who are all approachable (would recommend to others)
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
The staff were friendly and supportive. It was reassuring to know that Mum was being cared for so well at such a difficult time. The freedom to visit whenever and for however long we wanted to make the best of the time we had left with Mum. Thank you.
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
Staff are friendly, professional and welcoming. Nursing home is lovely and homely.
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
While my wife was in your care she was looked after very well. You did what you could for her being so ill right up to the point where she passed away. I could not fault the care that she got and you were very caring. So thanks for everything that you did for her, I am very grateful for your care towards her. Thank you very much for what you did.
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
Hi to everyone, thank you for this opportunity to say my brother-in-law spent his final time at Riversway Nursing Home. The staff from the manager and the whole of her team were amazing, kind, caring compassion and went the extra mile when needed. I myself worked for Bristol City Council in care, so I do know how hard their jos is. The whole team work together which after 40 years in care myself know how important teamwork is. I shall always be very grateful for how they cared for my brother-in-law and also all of us as a family. Thank you so much all at Riversway Nursing Home.
Although our daughter was only there for a short time, the care and support was very good.
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
My beloved mum was a resident for just short of 2 years. Mum was very clear that she did not want men dealing with her personal care, this was not always adhered to. Bedding, really unsatisfactory, vile nylon sheets, random blankets and at times torn or no pillows. I supplied a pillow, and her own blankets, but whilst clearly labeled still went missing and she was left with whatever they had. Due to mum's illness, she often refused personal care, the records said that they would try again later, but the record-keeping was so slack, that it was never recorded if they did go back. During her time in the home, Mum lost the ability to walk, most times when visiting, mum would be on her bed, and any drinks were on the other side of the room where she had no chance of reaching. Food, whilst a new chef made beautiful cakes, some of the food was unrecognisable. The nurses and carers were wonderful with mum, but management need to take a closer look at what it's really like there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Riversway Nursing Home.
There are no upcoming events for Riversway Nursing Home.
Awards / Recognitions (27)
- 08 Mar 2019Recipient: Riversway Nursing Home
- 08 Mar 2019Recipient: Riversway Nursing Home
- 16 Nov 2018Recipient: Riversway Nursing Home
Accreditations
There are no accreditations posted yet for Riversway Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Riversway Nursing Home
What types of Care is Riversway Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Riversway Nursing Home have?
There are 61 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Riversway Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Riversway Nursing Home to the centre of Bristol?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
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