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Saffron Gardens Care Home

Saffron Gardens, Prospect Place, Whitehall, Bristol BS5 9FF
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Saffron Gardens Care Home, Bristol
Saffron Gardens Care Home, Bristol
Saffron Gardens Care Home, Bristol

Situated in bustling Whitehall in Bristol, Saffron Gardens is a 70-bed care home offering 24/7 nursing care for older people with specific needs, including dementia.

Each of the five care home courts at Saffron Gardens are centred around their own beautiful gardens and have homely open-plan kitchens with comfortable seating areas. The courts and each room look onto private, secure courtyard gardens with plenty of areas to sit.

Saffron Gardens is...  

Care Provided by Saffron Gardens Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,562From £1,562
Nursing Dementia CareN/AFrom £1,562

Please ring Home Manager to discuss fees.

Contact Saffron Gardens Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Samantha Lloyd(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (48)

Parking

  • Free onsite parking

Saffron Gardens Care Home Reviews (28)

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9.8

Saffron Gardens Care Home has a Review Score of 9.8 (9.750) out of 10, based on 20 reviews in the last 2 years. Over all time Saffron Gardens Care Home has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from Joyce P (Sister of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

My brother was transferred to Saffron from Hospital after several months following a fall in which he fractured his femur. In hospital, several problems occurred, he contracted norovirus, a UTI, a further fall breaking a number of ribs. He also, although not realised at the time, has a bad reaction to opioids. Before the accident, my brother, although 88, was completely independent, looking after his home, garden and himself without help. Orchard at Saffron has been wonderful, so supportive and have looked after him as a person not a patient. Always he was shown kindness and understanding. After 4 months away, his return home has been smooth. Much of the reason for this is the care he received in Orchard. Thank you.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Dear Joyce,

Thank you for taking the time to share your experience and for your kind words about the team at Saffron Gardens.

We are delighted to hear that your brother's transition from hospital to Orchard court was a positive one, particularly following what had clearly been a very difficult...  

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Review from A B (Husband of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience
It is wonderful too meat so many of the staff and helpers so dedicated too helping the residence here.
Well done!!

Kindest Regards

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for your kind words. We are delighted to hear that you had such a positive experience and that you found our team to be dedicated and caring.

Our staff and volunteers work incredibly hard to provide a welcoming, supportive, and person-centred environment for everyone who lives at...  

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Review from R R (Son of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

I have been informed of mum's ongoing care plan/treatments etc. It is very clear that mum is cared for staff meeting all her needs. I can't ask for anymore than that! Thank you.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your wonderful 5-star review. We are delighted to hear that you feel fully informed and confident in the care your mum is receiving. Your kind words mean a great deal to our team, and we will be sure to share your feedback with everyone.

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Review from S F (Friend of Resident) published on 13 April 2026 Submitted via Postal Card
Overall Experience

Very clean, very friendly, excellent food. Activities very good.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you, for your kind feedback. We're really pleased to hear you found Saffron Gardens clean, friendly, and welcoming, and that you enjoyed the food and activities. Your comments mean a great deal to our team and encourage us to continue providing high-quality care in a supportive environment.

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Review from Pete T (Brother of Resident) published on 16 February 2026 Submitted via Website
Overall Experience
No words can describe how thankful we are for the amazing care given to my sister during her 6 week stay at Saffron Gardens.
My sister entered Saffron Gardens as an extremely difficult case with severe anxiety and major depression with psychotic features but came out a happy 'normal' woman, all thanks to the unstinting care and patience shown by all the staff.

I have so much admiration for all the staff and can't thank them enough.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Dear Pete,
Thank you so much for taking the time to share such a heartfelt review of your sister's stay with us at Saffron Gardens. Your words mean a great deal to the whole team.

We are truly delighted to hear about the incredible progress your sister made during her six weeks with us. Entering...  

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Review from R K (Granddaughter of Resident) published on 18 November 2025 Submitted via Website
Overall Experience
We have recently moved my Granddad to Saffron Gardens from another home in Bristol & we are blown away by the difference. His room and ensuite/wet room are so much bigger and decorated very nicely. The design of each unit is so well thought out and homely. The kitchen area is genuinely like being at home and not in a home. There is a very evident effort to have daily activities that engage the residents and the activities organiser is so enthusiastic and clearly puts a lot of time and effort into what happens.

The set up of staff is also far better than we have experienced previously, with a dedicated unit leader who knows their residents really well; it is very person centred care. On his unit there are 12 residents so having a dedicated manager who's office is right in the middle of it is brilliant as they are in the thick of it and not tucked away in an office somewhere else in the building where you cannot see them. The continuity of care is so much better.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home
Thank you so much for taking the time to share your experience and kind words about Saffron Gardens. We are delighted to hear that your Granddad has settled in well and that you've noticed such a positive difference.

Creating a homely, comfortable environment and delivering truly person-centred...  

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Review from V S (Wife of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience

From day one, the care staff have been outstanding. The care for the residents by all the staff, from housekeeping, nurses, cooks and carers, is clearly shown in everything that they do on the Birch Unit.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your experience with the Birch Unit has been so positive. From day one, our team has been committed to providing compassionate, person-centred care, and it's wonderful to know that this shines through in...  

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Review from Linda M (Wife of Resident) published on 9 October 2025 Submitted via Postal Card
Overall Experience

I have always left Saffron with peace of mind that he is in a very warm, happy, caring home and that if anything happens, I am notified immediately. The carers & office staff are always so happy, cheerful and helpful. Everyone speaks to you and nothing it too much trouble.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your kind words. We're truly touched to hear that you always leave Saffron Gardens with peace of mind. Creating a warm, happy, and caring environment is at the heart of everything we do, and it means a great deal to know that my team's cheerful and helpful approach is making a...  

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Review from G D (Wife of Resident) published on 7 October 2025 Submitted via Postal Card
Overall Experience

We have found Saffron to be excellent, the staff are very kind and friendly, they have looked after my husband very well. He is very happy here. All very good.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your kind words. We're delighted to hear that your husband is happy at Saffron Gardens and that you've found our staff to be kind and friendly. It means a great deal to us to know that he is well looked after and content. Your feedback is truly appreciated and will be shared with the team.Kind regardsSamantha

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Review from D P (Friend of Resident) published on 30 September 2025 Submitted via Postal Card
Overall Experience

Very clean and tidy always. Food available all the time and good quality. Staff very caring and helpful. Staffing levels are stretched. Activities are good and the local churches etc are very welcoming.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you find Saffron Gardens clean, welcoming, and that our food and activities meet your expectations. Its especially heartening to know our team is seen as caring and helpful they work incredibly hard to...  

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Review from S L (Son of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience

The care staff are excellent in the way they look after my mother. The only concerns I have is regarding the administration as we were chased for fees due from a dentist who carried out work which we paid to the care home but was not forwarded to dentist who was chasing. The last increase in the fees were not passed on to my brother until after the arrears had built up over 12 months. He never received notice of increase.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you very much for your feedback.We are delighted to hear that you feel the care staff are excellent in the way they look after your mother. Your kind words mean a lot to the team and will be shared with them.We are, however, very sorry to learn about the issues you have experienced regarding...  

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Review from B W (Son of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience

My mum has been on Birch Unit for just over 12 months. All of the staff have been fantastic and have always gave mum amazing care. I would highly recommend Birch staff, absolutely brilliant.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

hank you so much for taking the time to share your experience of Birch Unit. We are delighted to hear that your mum has received fantastic care over the past 12 months and that our team has made such a positive impact.Your kind words about our staff mean a great deal to us. We are proud of our...  

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Review from Sharon W (Wife of Resident) published on 17 September 2025 Submitted via Postal Card
Overall Experience

Excellent care home, friendly and supportive care provided to both resident and their family. Exceptional care has been provided to my husband, most go above and beyond to ensure his comfort and well being, this homes environment is especially welcoming, clean and bright and inviting. I have peace of mind that my husband is receiving the best possible care.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your heartfelt review. Were truly grateful for your kind words and are delighted to hear that you feel your husband is receiving exceptional care at Saffron Gardens.It means a great deal to us that youve found the environment welcoming, clean, and inviting, and that our team...  

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Review from C W (Son of Resident) published on 17 September 2025 Submitted via Postal Card
Overall Experience
My mother is a resident on Birch and has been here for 1 year.
Very happy with the staff and support she receives.

Activities seem to be not as frequent as they used to be.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for taking the time to share your feedback. We're delighted to hear that your mother has been happy at Saffron Gardens and that you've found the staff and support to be positive over the past year.We appreciate your comments regarding activities. We're currently reviewing our...  

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Review from P P (Son of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

The staff are very helpful and will respond to any requests. The communication I find is important making sure I am up to date with my mother's health and condition.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your kind words and thoughtful feedback. We're really pleased to hear that you feel supported by our team and that communication around your mother's health has been clear and consistent. Keeping families informed and involved is incredibly important to us, and it's lovely to...  

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Review from Brett R (Friend of Resident) published on 8 September 2025 Submitted via Website
Overall Experience

Hazel unit, looks after our friend , who is a resident here. They look after him with great care and service to his needs are amazing. He's not the easiest of residents but they handle him brilliantly. The care and facilities are clean and tidy. The staff are fantastic.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your kind words and thoughtful feedback about the care provided on Hazel Unit. Were truly grateful that youve taken the time to share your experience.It means a great deal to our team to hear that your friend is being looked after with such care and attention. We understand...  

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Review from Z C (Next of Kin) published on 8 September 2025 Submitted via Website
Overall Experience

My friend moved here in April 2025 and since then we have found the saffron gardens to be amazing! Staff on Hazel unit go above and beyond for their residents all the time, always have time to sit and chat with residents. The food and drinks always look of high quality. Staff always make time for family and friends of the residents. If you have any queries the manager will always make time for you.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your thoughtful and uplifting feedback about Saffron Gardens and the Hazel unit. Were absolutely delighted to hear that your friend has settled in well and that youve had such a positive experience since April.Our team works hard to create a welcoming, compassionate, and...  

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Review from M F (Son of Resident) published on 1 September 2025 Submitted via Postal Card
Overall Experience

Dad has been here for quite a while, he was in hospital for a long time and become aggressive, I was anxious about him settling at first here, I could not have been more wrong. The staff one absolutely fantastic and brought dad out of his shell, he is loved like he is family I can not find any fault, when I ask dad his views he says "brilliant" "adequate".

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you so much for your kind and heartfelt words. We're truly touched to hear how well your dad has settled in at Saffron Gardens, especially after such a difficult time in hospital. It means the world to us that he feels safe, cared for, and part of our family here.Your feedback is a wonderful...  

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Review from S W (Niece of Resident) published on 5 August 2025 Submitted via Website
Overall Experience

My Mother was in this care home and now my Aunt (her sister ) is with them . Aster Unit for both of them . They both had and have dementia . The care they give all there residents is outstanding. The love and care they give to them all as individuals is second to none ! Also so many activities to kerp them stimulatated and wonderful food .

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Thank you for your lovely review we will continue to provide high quality care for anyone that comes to stay with us here at Saffron Gardens

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Review from De A (Niece of Resident) published on 29 July 2025 Submitted via Website
Overall Experience

I noted a vast improvement with various things during my recent visit. Overall cleanliness/appearance/freshness of communal walkways & bedrooms improved. Senior staff making an effort to introduce themselves to family members & openly showing a genuine interest in resident wellbeing. I was advised they were possibly going to get my relative out of bed which i dont think has happened in past 12 months which is excellent news. Improved attention/care is being shown to individuals needs. Nice to see the younger staff members happily interacting with residents. A definate improvement all round with encouraging signs for the future. whoever is putting changes in place please continue with your good work as this gives me every confidence my relative is being truely cared for. Thank you.

Reply from Samantha Lloyd, Home Manager at Saffron Gardens Care Home

Hi, thank you for your positive feedback we will continue with making improvements to ensure each resident has the best quality of care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Saffron Gardens Care Home.

Accreditations

There are no accreditations posted yet for Saffron Gardens Care Home.

Meet the Team (1)

Samantha Lloyd
Samantha LloydJob Title:Home ManagerJoined: 2025

Sam joined Brunelcare on Monday and brings almost 30 years of experience in the care sector.

Born and raised in Bristol, she now lives nearby in Downend, making her local to the home.

Sam is passionate about delivering high-quality, person-centred care. Sam has previously worked at Brunelcare 24 years ago, working as a Health Care Assistant at Deerhurst Care Home, so this new role marks a return to familiar ground.

Outside of work, Sam has four children, six grandchildren, and a British Bulldog called Ralphy.

Frequently Asked Questions about Saffron Gardens Care Home

What types of Care is Saffron Gardens Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Saffron Gardens Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Saffron Gardens Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Saffron Gardens Care Home to the centre of Bristol?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Saffron Gardens Care Home to verify any information. View our terms and conditions. Saffron Gardens Care Home has an Enhanced Service -more info.