Clevedon Court Nursing Home, Clevedon, North Somerset
Clevedon Court Nursing Home, Clevedon, North Somerset
Clevedon Court Nursing Home, Clevedon, North Somerset

Clevedon Court Nursing Home is a long established, well appointed nursing home set in the popular area of Dial Hill in Clevedon. The home is privately owned and family run and has been in the same safe hands for nearly 20 years. Clevedon Court is an award winning home, with a truly excellent reputation, within North Somerset, for providing excellent Nursing care. 90% of residents are through private recommendations. The home has a dedicated commitment to provide quality 24hour care within the home. Employed are experienced, well trained nurses, with extensive knowledge of the care home sector and care staff that are well trained to meet high standards that are set. Victorian lounges and dining areas compliment the newly purpose built bedrooms with wet room facilities. The home is decorated and equipped to the very highest standard and is extremely well maintained throughout. Clevedon Court is really the ultimate Nursing Home providing the best possible Nursing care located in an enviable position.

Owner: Clevedon Court Nursing Home Ltd

Person in charge: Lauren Allen (Registered Manager)

Local Authority / Social Services: North Somerset District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Head/Brain Injury • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages 50+.

Single Rooms: 50

Shared Rooms: 0

Rooms with ensuite WC: 50

Weekly Charges Guide: Personal Care Single £825 – £1150 Nursing Care Single £825 – £950 (These prices are only a guideline, please contact Clevedon Court Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Clevedon Court Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 08 Feb 2018

Ensuite rooms, older persons nursing

Reviews

9.4 Clevedon Court Nursing Home has a Review Score of 9.4 (9.417)

The Review Score of 9.4 (maximum of 10) for Clevedon Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Clevedon Court Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.417 for Clevedon Court Nursing Home is calculated as follows: ( (96 Excellents x 5) + (90 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 199 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Clevedon Court Nursing Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 10 Reviews ÷ 10 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clevedon Court Nursing Home?

  • Extremely LIKELY
    12
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clevedon Court Nursing Home

  • Husband of Resident/Service User
    4
  • Resident / Service User
    4
  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • more

My Mum was admitted to Clevedon Court from Southmead Hospital on 12/09/2017. When she was admitted she was in a very poorly condition. I cannot praise the staff and everyone concerned there enough. They are a wonderful bunch.
She recently celebrated her 80th birthday whilst there. The staff organised a room for her for friends and family to have a party for her. They blew balloons up, set up a table for her, helped arrange four bouquets of flowers for her, helped decorate my mum's room and did everything possible to make her day a joyous occasion.
The food is lovely. I cannot recommend Clevedon Court highly enough. Our family are extremely grateful for my mothers care.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very satisfying. Very well treated.

How likely would you be to recommend Clevedon Court Nursing Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We are delighted with the care given to my mother-in law. The staff are very attentive. The food is excellent. The medical care is very attentive and they are very pro-active to any infections. The entertainment is excellent. The facilities and room are excellent. We have no complaints at all.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The resident arrived in the home at the end of March she settled in very quickly and said everyone looked after her well and the food was very good. I did have to remind the staff to put in her hearing aids and her teeth a couple of times but they now remember. The staff are all very caring and attend to each resident's individual needs. The entertainment I have seen is very good at including all the residents who can attend the lounge. With the enthusiasm of the staff, they are always able to get the best out of each resident and help them to enjoy it. No needs are too difficult for the staff to cope with individually and with great care.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My treatment has been excellent. The food has been extremely good and the nursing staff very good.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Every time we visit, we are made very welcome. Standard of cleanliness is high and staff are always interacting with residents.
When we visited today, there were games being played to improve co-ordination, recent history being shown on the television, tea and coffee being brought round. One resident having her nails done and that was only in one hour! A very caring place, and the best one I've every visited (and I've been to a few). This standard of care is always present. Well done to all.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Overall care is very good but I did notice a drop in standards when the hospital patients arrived but this was soon rectified. This was understandable as the staff are rushed off their feet. My wife seems very happy and safe in her 'second home'.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My brother has been a resident at Clevedon Court Nursing Home since October 2016.
He has received excellent care, the staff are very helpful and caring. I would recommend the nursing home above any others in the locality. Owing to his disability he has required alternate changing of his position in bed. This happens without fail 24 hours. He needs assistance in feeding, this is achieved with humour and patience. I am delighted I had found this delightful residence for the remainder of my dearest brother's life.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has been a resident of the Clevedon Court Nursing Home since 2014, suffering an advanced state of dementia, and is unable to participate in any form of activity; oral, written or physical. I know with experience of nearly 60 years of marriage just how well she reacts to the consistently good care and attention she receives. Although she displays little emotion to witnessing entertainment activities provided by the home, my personal knowledge of my wife indicates that it does entertain her and relieves the symptoms of her dreadful disease. I think she is happy as is possible.

How likely would you be to recommend Clevedon Court Nursing Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

This is a very well run and maintained nursing home which was recommended to me 2 years ago by a retired GP friend and it has lived up to my expectation.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff treat the residents with great respect, they talk to them with careful, clear explanations.
The home is clean and well looked after, frequently updated, decorated and checked.
Residents have activities most days.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Since my wife came to the nursing home on 7th May, she has been looked after with professional care, welcoming kindness, friendliness and compassion. Prior to this, I had been a full-time carer and the relief I experienced was wonderful knowing that I was able to leave my wife in such great hands.
The home is spotlessly clean, the staff have time to help my wife and they fed her to try and get her to eat more. The nursing care is excellent and all the staff are caring. My wife has settled in and she seems relaxed and reliant on the staff. I cannot speak highly of them all from the Matron down. They always have time or are able to make time to discuss anything with me.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My wife had care for a week as her GP was trying to find our what was causing her returning infections. With daily visits from district nurses and blood tests, they appear to be succeeding. My wife was happy at Clevedon Court and so was I as I could have lunch with her. We could not comment on activities or value for money as the cost was covered by care in the community and and my wife had only a short stay.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Quite happy with the standard of care provided. The only comment I'd like to make is that it has become difficult to understand whether my mother is washing and changing her clothes. It seems a bit hit and miss.

How likely would you be to recommend Clevedon Court Nursing Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

This care home has treated my father and I with dignity and respect. The activities and food are both excellent but I am disappointed that they are not taken out any more. I felt that was an important part of their lives, also maintenance in rooms can be a little behind, but staff are very caring. Also building works have been carried out with no notifications to families and has been inconvenient at times.

How likely would you be to recommend Clevedon Court Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My stay here was excellent. Care and attention given. My daughter was very impressed with my care and was very happy for me to stay here. I would recommend this home to anyone else.

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I feel at home here. I am very happy here. all my needs and requirements are catered for. My family can relax more at home because they know I am being cared for. The staff are very good and go that extra mile to make me feel secure. Would definitely recommend this home to anyone else.

How likely would you be to recommend Clevedon Court Nursing Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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