Clevedon Court Nursing Home

32 Dial Hill Road, Clevedon BS21 7HN
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8.4 60 Reviews
  • Clevedon Court Nursing Home, Clevedon
Clevedon Court has operated as a Nursing Home serving Clevedon and its local areas since 1986. Set in the Dial Hill area of Clevedon the home is proud to offer exceptional accommodation, engaging activities and a wonderful serene outdoor garden.

The Victorian building with its purpose-built extension has 50 single rooms, 35 of those with ensuite. With wonderful views across the Severn Estuary at the front and landscaped gardens overlooking the cricket ground; the setting makes Clevedon Court a fantastic choice for a loved one to become a resident.

Clevedon Court’s rooms are tasteful and comfortably furnished, but the home understands and encourages residents to bring personal pieces to help with the adaptation.

Clevedon Court has a minibus which allows a wide range of social events, hobbies, activities and outings. All the activities are designed to benefit all aspects of the resident’s well-being, be it physical or mental.

Clevedon Court is dedicated to providing personal-centred care. For that, staff work with residents and their families and representatives to create a personalised care plan. The home values giving the best care to the residents while maintaining their dignity and allowing as much independence as possible.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

Things excluded are personal toiletries, newspapers or magazines, chiropody and hairdresser appointments. These are additional and can be invoiced separately on a monthly basis or by privately funding direct.

These prices are only a guideline, please contact Clevedon Court Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Rafeeza Ali (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (35)

Visiting

  • Clevedon Court has an open visiting policy and residents are encouraged to invite whomever they choose. Visitors can enjoy meals with their loved ones upon request.

Parking

  • There is parking onsite and Dial Hill has plenty of spaces to park if full.

Clevedon Court Nursing Home Reviews (60)

8.4

Clevedon Court Nursing Home has a Review Score of 8.4 (8.411) out of 10, based on 5 reviews in the last 2 years.
Over all time Clevedon Court Nursing Home has 60 reviews.

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Reviewer Connection to Clevedon Court Nursing Home
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Review from A W (Son of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home/nursing home caters for the care of my mother. It was found by the discharge team at the hospital and we are so glad it was everything is fine and well looked after.
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Review from Ken F (Son of Resident) published on 28 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father became a resident in February 2018. The home dispels all of the myths about nursing/care homes. All of the staff are very friendly and caring. The home has a policy of not using bank staff so my father and myself soon got to know the staff and they go to know him and me. This continuity has
given me great confidence that the home cares. I am kept regularly informed and any queries I have are taken seriously. The activities, including regular trips out, are excellent. In conclusion from my visits, I feel that the home and staff treat my father with dignity and treat him as a human being.
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Review from Lisa P (Daughter of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose Clevedon Court for my mother when I could no longer look after her because of the excellent care they provided to my brother earlier this year. The staff are friendly and genuinely care; not leaving the residents in an unkempt state. The atmosphere is warm and friendly. The rooms are on the
small side but are well-equipped with en-suite wet rooms, armchair, wardrobe, chest of drawers, bedside stand and wide screen televisions.


The home is well kept but for me it's the staff that make Clevedon Court special.

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Review from Steve W (Son of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum was admitted to Clevedon Court from Southmead Hospital on 12/09/2017. When she was admitted she was in a very poorly condition. I cannot praise the staff and everyone concerned there enough. They are a wonderful bunch.
She recently celebrated her 80th birthday whilst there. The staff organised
a room for her for friends and family to have a party for her. They blew balloons up, set up a table for her, helped arrange four bouquets of flowers for her, helped decorate my mum's room and did everything possible to make her day a joyous occasion.
The food is lovely. I cannot recommend Clevedon Court highly enough. Our family are extremely grateful for my mothers care.
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Review from Michael W (Resident) published on 21 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfying. Very well treated.
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Review from John S (Son of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the care given to my mother-in law. The staff are very attentive. The food is excellent. The medical care is very attentive and they are very pro-active to any infections. The entertainment is excellent. The facilities and room are excellent. We have no complaints at all.
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Review from Jane H (Daughter of Resident) published on 14 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resident arrived in the home at the end of March she settled in very quickly and said everyone looked after her well and the food was very good. I did have to remind the staff to put in her hearing aids and her teeth a couple of times but they now remember. The staff are all very caring and attend
to each resident's individual needs. The entertainment I have seen is very good at including all the residents who can attend the lounge. With the enthusiasm of the staff, they are always able to get the best out of each resident and help them to enjoy it. No needs are too difficult for the staff to cope with individually and with great care.
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Review from M H (Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My treatment has been excellent. The food has been extremely good and the nursing staff very good.
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Review from Sue D (Cousin of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we visit, we are made very welcome. Standard of cleanliness is high and staff are always interacting with residents.
When we visited today, there were games being played to improve co-ordination, recent history being shown on the television, tea and coffee being brought round. One resident
having her nails done and that was only in one hour! A very caring place, and the best one I've every visited (and I've been to a few). This standard of care is always present. Well done to all.
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Review from R R (Husband of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall care is very good but I did notice a drop in standards when the hospital patients arrived but this was soon rectified. This was understandable as the staff are rushed off their feet. My wife seems very happy and safe in her 'second home'.
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Review from C W (Brother of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very well run and maintained nursing home which was recommended to me 2 years ago by a retired GP friend and it has lived up to my expectation.
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Review from T L (Husband of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident of the Clevedon Court Nursing Home since 2014, suffering an advanced state of dementia, and is unable to participate in any form of activity; oral, written or physical. I know with experience of nearly 60 years of marriage just how well she reacts to the consistently good
care and attention she receives. Although she displays little emotion to witnessing entertainment activities provided by the home, my personal knowledge of my wife indicates that it does entertain her and relieves the symptoms of her dreadful disease. I think she is happy as is possible.
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Review from A P (Sister of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident at Clevedon Court Nursing Home since October 2016.
He has received excellent care, the staff are very helpful and caring. I would recommend the nursing home above any others in the locality. Owing to his disability he has required alternate changing of his position in
bed. This happens without fail 24 hours. He needs assistance in feeding, this is achieved with humour and patience. I am delighted I had found this delightful residence for the remainder of my dearest brother's life.
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Review from Jane T (Daughter of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff treat the residents with great respect, they talk to them with careful, clear explanations.
The home is clean and well looked after, frequently updated, decorated and checked.
Residents have activities most days.
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Review from Norman L (Husband of Resident) published on 22 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife came to the nursing home on 7th May, she has been looked after with professional care, welcoming kindness, friendliness and compassion. Prior to this, I had been a full-time carer and the relief I experienced was wonderful knowing that I was able to leave my wife in such great hands.
The
home is spotlessly clean, the staff have time to help my wife and they fed her to try and get her to eat more. The nursing care is excellent and all the staff are caring. My wife has settled in and she seems relaxed and reliant on the staff. I cannot speak highly of them all from the Matron down. They always have time or are able to make time to discuss anything with me.
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Review from M L (Husband of Resident) published on 22 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife had care for a week as her GP was trying to find our what was causing her returning infections. With daily visits from district nurses and blood tests, they appear to be succeeding. My wife was happy at Clevedon Court and so was I as I could have lunch with her. We could not comment on activities
or value for money as the cost was covered by care in the community and and my wife had only a short stay.
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Review from Claire C (Daughter of Resident) published on 10 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home has treated my father and I with dignity and respect. The activities and food are both excellent but I am disappointed that they are not taken out any more. I felt that was an important part of their lives, also maintenance in rooms can be a little behind, but staff are very caring. Also
building works have been carried out with no notifications to families and has been inconvenient at times.
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Review from Peter A (Son of Resident) published on 29 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quite happy with the standard of care provided. The only comment I'd like to make is that it has become difficult to understand whether my mother is washing and changing her clothes. It seems a bit hit and miss.
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Review from Sheila M (Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay here was excellent. Care and attention given. My daughter was very impressed with my care and was very happy for me to stay here. I would recommend this home to anyone else.
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Review from May D (Resident) assisted by family/friend published on 26 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel at home here. I am very happy here. all my needs and requirements are catered for. My family can relax more at home because they know I am being cared for. The staff are very good and go that extra mile to make me feel secure. Would definitely recommend this home to anyone else.
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Current Review Score: 8.4 (8.411)

Overview of Review Score

The Review Score of 8.4 (8.411) out of 10 for Clevedon Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.411 for Clevedon Court Nursing Home is calculated as follows: ( (27 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 56 Ratings = 4.411
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4 Points relating to the number of positive Reviews for Clevedon Court Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 5 Positive Reviews ÷ 10 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Rafeeza

Rafeeza Ali

Job Title: Registered Manager Joined: 2023

Rafeeza started her career as a general nurse in hospital in 2012. She made the move to social care Nurse in 2020 and has since rapidly progressed.
She started with Curaa in 2023 as a Clinical Lead but soon after became a Deputy Manager. Now she has obtained her CQC registration and done a wonderful with the home.
Her knowledge and passion for caring shines through.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clevedon Court Nursing Home to verify any information. View our terms and conditions. Clevedon Court Nursing Home has an Enhanced Service - more info.