Summer Lane Care & Nursing Home

We as a family are happy that our loved one is being so well cared for.

My husband and I visit our friend every week and always find the staff very cheerful and friendly. My friends room is always nice and clean. She looks well cared for and appears happy and well fed.

Mum is always clean with clean clothes and dressed nicely. All the staff are very caring and always talk to the lady as they pass. Her room is spotless. It is a shame that mum can't stop to do any activities as I'm sure she would love them.

Thank you

It is a nice home. It gets regular entertainment and entertainers come into the home very often. All staff are very friendly. Rooms are very nice and spacious. Excellent care and a happy home.

My mother has been at Summer Lane Nursing Home for over a year now, and we have been very happy with the care she has received. The staff are friendly, understanding and professional. Mum is settled there and seems happy and content. It is very reassuring for us as a family to know that she is being so well cared for. Thank you, Summer Lane Nursing Home!

In the circumstances, it couldn't be improved on and the staff are very caring. I feel very comfortable here.

Carers and nurses are first class, always sensitive and dedicated to my mother's needs and I have witnessed each day the wonderful care given to all residents. From the most warm welcome at reception right through to staff, we receive the very best care. Attention to detail, the very close attention and observations on each resident is exacting, done with much love and affection. We are blessed with the most hard working and intelligent carers/nurses/management I have every seen.

I think the level of care is fantastic. My wife is happy here and all the residents I have seen show happiness - a sign of a great home. Any concerns raised is addressed immediately by the manager. She is always delighted to see staff. Definitely recommend this home.

I am writing re the care and treatment my aunt received up to her death on 7th December 2016. The carers and nursing staff were excellent. I cannot fault them. All the staff, from cleaners, catering, repair man, reception, carers and nursing staff were kind and friendly. (I shall miss them). The only thing is considering the fees I believe her room should have been painted and a new carpet which was stained. Since her death, I see this has been done.

My mother has been a resident for over six months and seems very happy and feels secure. The staff are all very caring and know mum's needs very well indeed. We are all extremely happy with her care.

My Mum has been at the home for 7 weeks and the care and support she has received has been very, very good. She has dementia and she has settled very well and she is happy to remain there. I feel she is now safe and will be well looked after. She has started to build up a trusting relationship with most of the staff who are looking after her which is lovely to see.

Monday night 28th was one of the coldest nights of the year with temperatures dipping below minus 4. The care staff are doing all they can with little that they have to keep residents warm. The home needs a new boiler.

This home is amazing, my uncle passed away on 27th October 2015. The girls and staff are lovely so great on my uncles last day. One of the girls on her day off came in to work to sit and hold his hand as he passed away. Any one who is thinking of putting a loved one into Summer Lane, I can't recommend it enough, it is truly a lovely place to put your mum, dad, uncle or aunty. I would put this home as the best. Thank you to everyone there.

I have been happy with the care and support my mother has been given since she moved into Summer Lane last year.

I couldn't ask for nicer people to care for my mum. I feel confident when I leave that she is being well looked after and treated with love and respect. You are all fantastic. Thank you.

Wonderful staff, keep you happy all the time. Answer the bell when you need them and are always very respectful. I love my room and there is plenty of space for me to walk.

I find the staff very caring and helpful at all times.

Last year I complained about lack of staff on duty and although I did not get a personal response I can see that changes have been made to the home, it "feels" like more homely, it looks more clean and homely, and although I've never had any problems with any member of staff, there appears to be more on duty with everyone being absolutely amazing, friendly, helpful, caring people who actually care. The carers, cleaning staff, chefs and the laundry people everyone is so very kind. I feel my mum is in very good hands.

I have been coming to Summer Lane to use the day centre for the last two years and I really enjoy it. I was suffering from depression and my visits to Summer Lane have made me more comfortable. I have always been greeted at reception with smiley faces. The food is fantastic and it is presented very nicely too. I join in most of the activities and it has really helped me.