Avon Lodge Care Centre

Southey Avenue, Kingswood, Bristol BS15 1QT
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9.4 81 Reviews
  • Avon Lodge Care Centre, Bristol
Avon Lodge provides high-quality nursing, dementia, residential, and respite care in the Kingswood area of Bristol.

Known for its welcoming atmosphere and outstanding specialist care, the home has earned a strong reputation in the local community. The dedicated team focuses on providing personalised care to meet the individual needs of each resident.

Avon Lodge offers the perfect balance between city life and peaceful surroundings. Just ten minutes from the city centre, residents can enjoy the vibrant amenities of nearby market towns, including shops, parks, and historic attractions.

In addition to long-term care, Avon Lodge also offers respite care, allowing individuals to stay for a short period, whether recovering from an illness or surgery or if their regular carers need a break. This service offers peace of mind, knowing that the highest standards of care are provided during each stay.

Activities are an important part of life at Avon Lodge. The team organises a wide range of options, from pampering sessions in the in-house salon to dementia-friendly activities like music therapy and reminiscence, ensuring there’s something for everyone to enjoy.

Accommodation spans three floors, with 62 fully furnished bedrooms that residents can personalise. The home’s beautiful garden, with flower beds, patios, and quiet spots, offers a peaceful retreat.
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Care Provided by Avon Lodge Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1645
  • Self-Funded Residential Dementia Care: from £1645
  • Self-Funded Nursing Care: from £1645
  • Self-Funded Nursing Dementia Care: from £1645
  • RESPITE Self-Funded Residential Care: from £1645
  • RESPITE Self-Funded Residential Dementia Care: from £1645
  • RESPITE Self-Funded Nursing Care: from £1645
  • RESPITE Self-Funded Nursing Dementia Care: from £1645

These prices are only a guideline, please contact Avon Lodge Care Centre to find out the exact price for your requirements.

Contact Avon Lodge Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Avon Lodge Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joby James (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (3)

Visiting

  • The home don't have specific visiting times for families, so you can visit your loved one whenever you wish.

Parking

  • The home have parking in their car park and also on the road outside.

Avon Lodge Care Centre Reviews (81)

9.4

Avon Lodge Care Centre has a Review Score of 9.4 (9.409) out of 10, based on 24 reviews in the last 2 years.
Over all time Avon Lodge Care Centre has 81 reviews.

Overall Experience
  • 50
  • 23
  • 4
  • 3
  • 1
Date Published
  • 81
  • 6
  • 17
  • 24
  • 57
Reviewer Connection to Avon Lodge Care Centre
  • 31
  • 14
  • 6
  • 5
  • 5
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Jayne D (Daughter of Resident) published on 29 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was at Avon Lodge for fifteen months. During her time, she was treated with dignity and loving care. Everyone was very kind, no matter what level and was very kind and patient with everyone, including difficult and stressful times. Most of my queries were dealt with swiftly and we were all greeted
with a smile. Mum always seemed happy and always had smiles for her Carers. They would stay and chat when they had time. The staff kept me informed at all times especially towards the end of our Mum's journey especially in the last few months. Mum was confined to bed, her skin was kept clean, soft and kept clear of any skin blemishes or sores.


The last few days before mum passed away, every effort was made to give mum the dignity and support she deserved. They looked after us all. The day mum passed, we arrived to be greeted by the Manager/staff, as if they were family, mum looked peaceful as if she was tucked up in bed. There was total respect throughout by everyone.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.409)

Overview of Review Score

The Review Score of 9.4 (9.409) out of 10 for Avon Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.409 for Avon Lodge Care Centre is calculated as follows: ( (187 Excellents x 5) + (62 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (14 Very Poors x 1) ) ÷ 286 Ratings = 4.409
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avon Lodge Care Centre is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (6)

Joby

Joby James

Job Title: Home Manager

I enjoy making a difference in people's lives by providing person-centred care and treating residents with respect and dignity. As a registered nurse with NVQ 4 and 5 qualifications in health and social care, I have 15 years of experience managing care homes.

Erica

Erica Mahoney

Job Title: Head of care

I have worked in the care industry for 18 years, starting as a Care Assistant and progressing to Advanced Care Practitioner. I enjoy building relationships with residents and their families, enriching their lives by ensuring their days are filled with fun and laughter.

Paul

Paul Britton

Job Title: Head Chef

Paul decided to work at Healthcare Homes for a fresh challenge having previously worked as a head chef for Four Seasons Healthcare.


Paul believes you need to have dedication, be hard working and man-management skills to be good in his role. The favourite part of his working day are getting feedback from the residents and being able to do food activities with them.


The biggest professional challenge in his current role has been managing the opening of the kitchen at Avon Lodge from scratch an the biggest career highlight is maintaining 5 stars for food and safety for nearly 10 years and being able to do a job he loves.


Paul believes he has good communication skills, man-management and listening to others which are all qualities that make him stand out.


His interests outside of work are cooking, reading and being a Father.


The best thing about working at Avon Lodge is being able to improve the residents’ quality of life.

Emma

Emma Collins

Job Title: Administrator

I enjoy working here because it feels like home. I bring a positive mindset to enrich the residents' lives. I have completed Customer Service Training and Fire Marshal training.

Les

Les Palmer

Job Title: Maintenance Officer

I enjoy interacting with the diverse mix of staff and residents in the home. I enrich residents' lives by taking care of the little things that matter to them, like changing light bulbs or hanging family pictures. I hold an HNC BTech in Mechanical Building Services.

Sarah

Sarah Dirks

Job Title: Receptionist

I love working with a kind and supportive team, always bringing a smile and a friendly approach. I’ve completed my training at Avon Lodge, including Basic Life and Fire Safety.

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