Barchester Kernow House Care Home

The care my father has received at Barchester Kernow House Care Home over the last two years has been second to none. From the moment he arrived, the staff made him feel at home and ensured he was content and happy. I have always been made to feel especially welcome whenever I have visited and the staff are all extremely friendly and helpful. The meals are well varied and of a very high quality and the activities programme is wonderful; I have been lucky enough to experience singing and a visit from the ice cream trolley with my father whilst visiting which brought him a lot of joy. I couldn't have asked for anymore from Kernow House, everything has been brilliant and I would highly recommend them.

We continue to appreciate the safety, love and care which she gets.

I would like to express my heartfelt gratitude to Barchester Kernow House Care Home. My husband has now been in this home for eighteen months. First of all St Pirans, then Petherin and now Millaton unit. I cannot speak too highly of the care, support, dedication and love you have given to my darling husband and to me, family and friends when we visit. I a deeply indebted to the management, nurses, carers, receptionists, kitchen staff, cleaners and to everyone who works there. You all go over and beyond your call of duty. I admire and I'm eternally grateful to you all and I hold a special place in my heart for you all. Thank you so much.

I am glad to have this opportunity to tell Barchester Kernow House Care Home, I have visited my friend's husband with her every week, I found the care outstanding. The staff are always polite, professional and kind. Some, in my opinion, go the extra mile, to my friend in particular, they have treated her so kindly at a very difficult time. It has certainly helped her. So important to relatives to know their loved ones are in good hands.

Every single person I have met has always had my dad's best interests at heart. He is treated like a person and not just his dementia diagnosis. My father is a resident on Petherwin unit and every single time we arrive for a visit, the carers on this unit are so welcoming. I truly can't thank them enough for their caring, supportive and empathetic approach to all areas of my dad's care. They have made a hard decision a lot easier to cope with. Petherwin unit has some of the most amazing carers and deserve to be recognised for the extremely hard job that they do every day. Thank you so much.

My wife has been in your care for eight years now and at all times, I have been totally satisfied with the attention she gets from the staff. Their attention and respect shown to her make visiting her so much easier.

I'll always be so grateful for everything the Millaton ward did to support my family and would recommend to anybody.

My husband has only recently moved into this care home, it is quite a way to travel for me but what a lovely experience each time I have visited. A cup of tea is offered as soon as I sit down and the care team couldn't be kinder, they are so patient with other residents as well as my husband. And they welcome dogs!

Visitors are always welcome at all times by all the staff.

Thank you all - and to the manager for facilitating Dad's latest move, we will miss your smiley faces!

I am so, so grateful to all the staff in St Pirans Unit and would like to thank them from the bottom of my heart.

I have nothing but praise for Barchester Kernow House Care Home. My partner has settled in so well and is obviously well cared for by all the staff who are always friendly and helpful. They have made what is a horrible situation much easier to deal with. Every aspect of his care is excellent, in particular, his personal care which was a problem in his previous placement.

I am very pleased with the care given to my father in the care home. I am lucky that I can visit him regularly, due to my timings and the nearness. However, I would have no worries if I couldn't visit for a prolonged period of time. The carers have got to know my dad, how to distract him and especially how to keep him safe. I feel very lucky that we found him a place in this home.

I only visited Barchester Kernow House Care Home on two occasions but both times, I was struck by the positive atmosphere created by the staff. What I saw of the home was absolutely spotless, residents clean and well-dressed. It felt as though the staff cared about the residents as individuals -as borne out by low turnover of staff.

My sister has been a resident since January 2024. She has received excellent care since moving in. The staff go out of their way to meet her needs wherever possible. The accommodation is like home from home with good quality meals. All the staff have been welcoming and very happy to answer any questions put to them.

I am more than satisfied with his care at the home.

The staff at Barchester Kernow House Care Home looked after our mum through a very tough time as Mum went through the late stages of dementia. They were always very caring and kind. Mum was always turned out very nicely when we visited. We were always kept up to date of any issues with Mum. She couldn't have been cared for any better and we're very grateful to all the staff.

I would just like to say how grateful I am to all the nurses/carers and staff in the Millaton unit. They are always very helpful/kind and extremely helpful when I telephone especially as due to distance and incapacity we find it quite difficult to get to see my brother, as my husband is nearly 80 he finds driving long distances difficult and cannot cope driving in the dark any longer.

I can only praise all the staff at Kernow House for their input and skills in nursing my mum. Thank you.

I am sure that the care he receives has been a major contribution to helping him achieve his 100th birthday.