The Check House is a Grade II listed building located in landscaped grounds that overlook the sea in the town of Seaton, Devon.
All staff at The Check House understand the importance of ensuring the quality of life for every resident is enhanced whenever possible. This is the most fundamental aspect of their training, whether they are care worker, domestic staff member or the handyman.
The home features a general store that has been designed to recreate an old-fashioned shop and The Snug Inn, both of which are located in the centre of the home, cater to various different interests.
In addition, The Check House features a fully-equipped hair salon, for resident use and a visiting chiropodist. Physiotherapy sessions can be provided to residents with mobility problems and a weekly Tai Chi lesson is held to help residents with balance and physical fitness.
Residents at The Check House can enjoy the grand home building which features fire places, tall ceilings and an elegant original staircase. All bedrooms are en-suite and can be customised with personal belongings, pictures and furniture, with many rooms offering views of the sea.
The Check House offers registration for nursing and dementia care, while staff encourage residents to make their own choices and maintain their independence. Respite and day care can also be provided.
Group: Cannon Care Homes Ltd
Person in charge: Sally Magee (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 57 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: As long as we are able to provide the care required we do not have one. Ages 45+.
Languages Spoken by Staff (other than English): Filipino, Polish
Single Rooms: 51
Shared Rooms: 3
Rooms with ensuite WC: 45
Weekly Charges Guide: Personal Care Single £1045 – £1250 Nursing Care Single up to £1045 (These prices are only a guideline, please contact The Check House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Located in a wonderful position overlooking the sea on the coastal road leading from Seaton to Beer
Visiting:
No limitations
Parking:
Plenty of parking available.
Latest Care Quality Commission* Report on The Check House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for The Check House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for The Check House in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.845 for The Check House is calculated as follows: ( (242 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 284 Ratings = 4.845
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for The Check House is based on 15 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 11.4 positive Reviews (57 registered maximum number of service users ÷ 5). 15 Reviews ÷ 11.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Check House has a Review Score of 9.8 (9.845) from 24 Reviews
Review submitted from a Postal Card by Patricia S (Respite Resident) on Thursday 22 February 2018. Relates to January 2018.
A week's respite here after knee surgery. It could not have been better: nice room, lovely staff, all the assistance I needed. The food was outstanding for mass catering (lovely homemade soup!). I cannot fault it - expensive but worth every penny!
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Website Submission by Amanda W L (Daughter of Resident) on Tuesday 5 December 2017. Relates to October 2017.
So very grateful that my Dad was able to spend his last months in such a caring, wonderful place. I consider I was extremely lucky in that my Dad was a resident at The Check House. A beautiful building with wonderful views but it is so much more than that. It is like a family, all the staff, and I mean all, are so lovely and go beyond what is expected. My Dad was a Chelsea fan, and a member of staff took it on himself to print him a weekly update on how Chelsea were doing which was kept in a folder in his room, despite said staff member being a Tottenham fan! The food is excellent and it was such a shame my Dad couldn't take full advantage but he was always accommodated with whatever he wanted, even if that was usually an omelette. The management team are so approachable and really make an effort to get to know the residents and always there for the families. A truly exceptional home, made completely perfect by the dedicated and caring family of staff. Thank you Check House!
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by F H (Daughter of Resident) on Tuesday 28 November 2017. Relates to November 2017.
My mother spent the last two years of her life at Check House and we are deeply grateful to all the intelligent, hard-working staff for treating her with such kindness, affection and respect. Everyone was lovely and considerate and kept us well-informed. The home itself is charming and characterful with fine views of the sea, which Mum always loved. So much thought and consideration had clearly gone into the activities, decor, food and arrangements. We are so glad we found Check House and I doubt our mother could have found as much contentment anywhere else.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by P D (Daughter of Resident) on Tuesday 28 November 2017. Relates to August 2017.
The staff (all) were extremely kind to my father - indeed all the residents I met when visiting. In addition, they made me very welcome. It is a very happy place despite the many problems dementia brings.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Website Submission by Wilf P (Son of Resident) on Tuesday 28 November 2017. Relates to November 2017.
Great level of care and attention to detail in a very friendly and caring setting. All the staff go the extra mile for my Mum, very much appreciated.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Website Submission by Gillian G (Niece of Resident) on Monday 27 November 2017. Relates to November 2017.
My aunt has resided at The Check House for six years, moving here from Surrey to be near me, her closest relative. She was already suffering from Alzheimer's but in those early years she did join in with the activities provided and especially enjoyed all the music. She has a lovely room - few hotels would have such a beautiful view as she has. As the years have gone by her condition has got steadily worse and now she needs a lot more care. Throughout I have been impressed by the care she has been given and I have never had any worries. The Check House keeps in touch with me well but does not bother me unnecessarily. It is great that the same manager has been there throughout her stay and other staff also are long-serving, a very good indication that this is a good place to work.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Website Submission by Linda F (Daughter of Resident) on Monday 27 November 2017. Relates to November 2017.
Very pleased with the care my Mum receives. The staff go out of their way to make sure she is happy and well looked after. They also answer any questions I have about her welfare and will always find out the answers if they don't know themselves.
To know Mum is happy and has her needs fulfilled means so much and gives me peace of mind.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Website Submission by Kenneth B (Husband of Resident) on Monday 27 November 2017. Relates to November 2017.
My wife has been a resident in The Check House for 1 Year. I have always found that nothing is to much trouble for staff & Management. The service is always Excellent. On a recent visit to The Check House a family friend came with me & we had lunch with my wife. We had a wonderfull time & the way were treated by the staff was Excellant & the care by the staff looking after my wife at lunch was outstanding.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Website Submission by Carole W (Daughter of Resident) on Monday 27 November 2017. Relates to November 2017.
Truly holistic care given, from the warm welcome and homegrown flowers at the entrance porch to clean bedroom and bathroom.
In between these, consistent high-quality care tailored to individual needs. There is an atmosphere of patience, tolerance, warmth and kindness throughout.
Excellent management, any worries or concerns are dealt with swiftly and with dignity. Excellent high-quality food.
A real home from home for Mum.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Website Submission by Clive (Husband of Resident) on Sunday 26 November 2017. Relates to November 2017.
Very good home with a nice "buzz" about the atmosphere whenever visiting. My wife, with advanced Alzheimer's, is very well cared for by the friendly and compassionate staff and management. Food is excellent with a genuine choice for all meals, and the rooms are always clean and well furnished. Residents have many activities and trips arranged for them and the monthly newsletter keeps residents and family visitors well informed about planned activities. When visiting nothing is too much trouble for the staff and a warm welcome makes so much difference. Training for staff and for family members where appropriate is well catered for. All in all an excellent home with wonderful standards of care.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Website Submission by R F (Daughter of Resident) on Saturday 25 November 2017. Relates to November 2017.
Appropriate and sensitive care has been shown not only to Mum but also towards family members who have been caring for her. The last few months of her life have been made as comfortable as possible, her departure was peaceful and dignified thanks to the kind attentions of staff. Thank you
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Website Submission by Nigel F (Husband of Resident) on Saturday 25 November 2017. Relates to November 2017.
The Check House is very well run and an inviting place to visit. I, with my son and daughter, visited nine care homes in the area where I live before deciding The Check House was best suited to provide the care and environment my wife needed. We have never regretted our decision. The staff are professional and friendly and I know my wife is safe and well looked after at all times.
I am kept informed of any matters that affect my wife and I am able to discuss her care plan with her lead nurse at any time.
I have been visiting my wife for over three and a half years and I look upon The Check House as my second home.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by E S (Daughter of Resident) on Wednesday 8 November 2017. Relates to October 2017.
The staff are always friendly and welcoming. They treat the residents with respect.
They always offer refreshments when we visit, they tell us how our father has been. I cannot praise the home and staff enough.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by Y Z (Daughter of Resident) on Tuesday 5 September 2017. Relates to August 2017.
My father was resident for 8 months as despite being fully compos mentis he was a very frail 96 years old.
He was treated with great kindness and dignity throughout his time there. The managers were always hands on in care and very approachable. As a daily visitor, I was made very welcome by all staff. My father died there in a very peaceful and caring atmosphere with wonderful care from all the staff.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by Paul B (Son of Resident) on Tuesday 13 June 2017. Relates to June 2017.
Incredible caring staff.
Plenty of activities provided.
Comfortable homely rooms.
Very attentive care both personal and medical.
Lovely well maintained premises thoughtfully arranged to enable care with privacy respect and dignity.
A very calming, happy home from home.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by Cynthia B (Daughter of Resident) on Thursday 23 March 2017. Relates to March 2017.
Someone is always on hand if anything to discuss and office always open, with managers very approachable. The home is very light, airy and often soft music playing. Dining facilities include visitors to join residents with an excellent menu and food.
A happy atmosphere with plenty of activities, residents are able to move around freely with plenty of quiet areas away from others, for visitors to take residents somewhere private if needed.
All residents are dressed cleanly and never left in soiled clothing and well cleaned rooms with friendly staff.
A home is only as good as the staff they employ.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by Rosie I (Niece of Resident) on Monday 20 March 2017. Relates to March 2017.
It's always a pleasure to visit my aunt at The Check House. The manager and her team are all friendly, welcoming and professional. As I live almost 200 miles away it's very important to feel reassured that my aunt is safe, secure and receiving the best care and this is the case with The Check House. I would highly recommend this nursing home and their facilities and activity schedules are excellent.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by Jo R (Friend of Resident) on Thursday 16 March 2017. Relates to February 2017.
Our friend has settled perfectly into the home. They are always impeccably dressed, look, and are scrupulously clean, this is important as they always took one hundred percent pride in their personal appearance. They are driven out, both on outings organised by the head of activities and on "local" pickups and drop offs by fully trained, competent and qualified staff. They are eating and drinking very well but not so excessively that their weight is not stabilised. They are encouraged to be physically active and always look bright, happy and alert whenever we visit.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by R P (Wife of Resident) on Tuesday 3 January 2017. Relates to December 2016.
Visiting times very flexible. Good when time is difficult. Always made welcome.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by C C (Nephew of Resident) on Wednesday 7 December 2016. Relates to November 2016.
My uncle has been at Check House since Sept 2015 having previously been in two care homes which were less than satisfactory and one closed after a CQC inspection. I have found Check House to be excellent in every respect and I would suggest if all care homes were like it, the whole sector would be gold standard.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by Christine S (Stepdaughter of Resident) on Thursday 10 November 2016. Relates to October 2016.
My stepfather was admitted in April 2016 for palliative care. All the staff and management were excellent and I cannot praise them enough. My father passed away and during his last days, he was treated with dignity and genuine caring by the staff. The food was excellent and "home cooked" and regardless of whatever time his family visited we were always offered a cup of tea/coffee and a slice of homemade cake. We could if so desired have a meal. I cannot express enough my thanks and appreciation to the brilliant, caring staff.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by A S (Mother of Resident) on Tuesday 8 December 2015. Relates to November 2015.
We were upset to know our son had to be looked after in a home. Having visited the home and seen how staff had got to know about his "interests" and interacted with him we were reassured, we've seen how over the months staff are there when they're needed, and always do their job well, with a really caring attitude, and I notice residents always look really well cared for!! we are always welcomed and well catered for when we visit. Even though we are upset about our sons illness and we know it will progress, we know the staff (now friends) will be able to attend to his needs, and this is a real comfort to us.
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by John P (Son of Resident) on Monday 7 December 2015. Relates to November 2015.
My mother has been a resident of this nursing home for seventeen years and during all this time she has been looked after exceptionally well. Nothing is too much trouble for the management and the staff who are always friendly. Regular activities are available every week, with outings, if you are fit enough for them. Excellent Christmas dinner is always arranged for all the residents. 10 out of 10!
How likely would you be to recommend The Check House? Extremely Likely
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Review submitted from a Postal Card by Tony P (Husband of Resident) on Thursday 26 November 2015. Relates to November 2015.
All staff appear to be very kind and comfortable under frequent very trying conditions. A lot of effort is put into providing activities to suit the residents. Catering is good and varried diet covers different tastes. Visiting by relatives is encouraged and feedback is listened to. All in all a very caring care home!
How likely would you be to recommend The Check House? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at The Check House